2024-11-12T11:25:09-06:00 2023-12-31 521853933 JM&M 10500 LITTLE PATUXENT PARKWAY SUITE 770 COLUMBIA MD 21044 990 2023-01-01 341272668 NATIONAL ASSOCIATION OF HEALTHCARE ACCESS MANAGEMENT NATI 2023671125 2001 K STREET NW 3RD FLOOR NORTH WASHINGTON DC 20006 ZOE FULLER CURRENT EXECUTIVE DIRECTOR 2023671125 2024-11-08 1 1 SEAN MCELWANEY P01608821 4108840220 2023 2024-10-15 13:58:12Z ZOE FULLER 2001 K STREET NW 3RD FLOOR NORTH WASHINGTON DC 20006 1327801 0 X WWW.NAHAM.ORG X 1975 DC TO PROVIDE QUALITY EDUCATIONAL PROGRAMMING AND INTERACTION FOR PROFESSIONALS ENGAGED IN THE MANAGEMENT OF PATIENT ACCESS SERVICES IN HEALTHCARE DELIVERY. 16 16 0 97 16286 0 0 0 1393428 1303141 5500 16413 15048 8247 1413976 1327801 2403 4658 0 0 0 0 0 0 0 1411870 1527721 1414273 1532379 -297 -204578 972277 817651 137322 185369 834955 632282 TO PROVIDE QUALITY EDUCATIONAL PROGRAMMING AND INTERACTION FOR PROFESSIONALS ENGAGED IN THE MANAGEMENT OF PATIENT ACCESS SERVICES IN HEALTHCARE DELIVERY. 0 0 ANNUAL CONFERENCES - WITH A VARIETY OF INFORMATIVE WORKSHOPS, EXCEPTIONAL SPEAKERS, TOP-NOTCH EDUCATIONAL LEARNING LABS, THE ACCESS SOLUTIONS MARKETPLACE, AND COUNTLESS NETWORKING OPPORTUNITIES, ANNUAL CONFERENCES HELP ATTENDEES BRING BACK REAL-WORLD SOLUTIONS AND TACTICS TO ASSIST IN ADDRESSING ISSUES CRITICAL TO SUCCESS IN PATIENT ACCESS MANAGEMENT. CERTIFICATION - THIS PROGRAM HELPS PATIENT ACCESS PROFESSIONALS GROW IN THE FIELD AND IN THEIR CAREERS. IT OFFERS THE PROFESSIONALS THE OPPORTUNITY TO BECOME A CERTIFIED HEALTHCARE ACCESS MANAGER (CHAM) OR CERTIFIED HEALTHCARE ACCESS ASSOCIATE (CHAA). ARMED WITH KNOWLEDGE AND SKILLS, ACCESS TO SPECIAL RESOURCES, AND PROBLEM-SOLVING ABILITIES, CERTIFIED EMPLOYEES ARE ABLE TO IMPLEMENT SOLUTIONS MORE QUICKLY AND WITH FEWER PROBLEMS. ALL OTHER PROGRAMS - STRATEGIC INITIATIVES, EDUCATION, JOURNAL, GOVERNMENT RELATIONS, BOARD OF DIRECTORS, WEBSITE, ACCESS WEEK, AND ELECTION. 0 0 0 1 0 0 0 0 0 1 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 3 0 1 0 1 1 0 0 0 0 0 0 0 X 16 16 0 1 0 0 1 1 0 1 1 0 1 1 1 1 1 1 1 1 0 0 0 X SMITHBUCKLIN CORPORATION 2023671125 2001 K STREET NW 3RD FLOOR NORTH WASHINGTON DC 20006 X MICHELLE FOX IMMEDIATE PAST PRESIDENT 2.00 X X 0 0 0 STEPHANIE BENINTENDI PRESIDENT 2.00 X X 0 0 0 PHILLIP QUICK VICE PRESIDENT 2.00 X X 0 0 0 DANIELLE ANDUJAR SECRETARY & TREASURER 2.00 X X 0 0 0 YOLANDA MILLER DIRECTOR UNTIL JUNE 2.00 X 0 0 0 KATHLEEN CORN DIRECTOR AS OF JUNE 2.00 X 0 0 0 SALLY HALES DIRECTOR 2.00 X 0 0 0 SUZANNE LESTINA DIRECTOR AS OF JUNE 2.00 X 0 0 0 TERESE DAVIS DIRECTOR 2.00 X 0 0 0 KIOWA GROVE DIRECTOR 2.00 X 0 0 0 ROBYN BERG DIRECTOR 2.00 X 0 0 0 KATHERINE HARWODD DIRECTOR 2.00 X 0 0 0 AUTUMN HEASTER DIRECTOR 2.00 X 0 0 0 BECKY PETERS DIRECTOR 2.00 X 0 0 0 JACKIE JORDAN DIRECTOR 2.00 X 0 0 0 ARLENE WRIGHT DIRECTOR 2.00 X 0 0 0 AUTUMN MAYHEW DIRECTOR 2.00 X 0 0 0 ZOE FULLER EXECUTIVE DIRECTOR AS OF JUNE 20.00 X 0 0 0 KRISTEN SHAFFER EXECUTIVE DIRECTOR UNTIL JUNE 20.00 X 0 0 0 0 0 0 0 0 0 0 SMITHBUCKLIN CORPORATION 2001 K STREET NW 3RD FLOOR NORTH WASHINGTON DC 20006 MGMT SERVICES & EXEC.D. COMPENSATION 1038145 1 CERTIFICATION 900099 479590 479590 CONFERENCE 541800 385476 385476 MEMBERSHIP SERVICES 900099 361438 361438 EDUCATION 900099 56648 56648 ADVERTISING REVENUE 900099 16286 16286 3703 3703 1303141 16413 16413 7497 7497 MISCELLANEOUS INCOME 900099 750 750 750 1327801 1286855 16286 24660 4658 1023863 11300 175 20829 4005 59237 45407 217135 7185 CERTIFICATION 90601 DUES AND SUBSCRIPTIONS 30445 EDUCATION EXPENSE 13551 MISCELLANEOUS 2466 1522 1532379 450392 293795 423155 441298 9903 12624 83027 64134 37500 37500 0 0 5800 5800 972277 817651 6570 34764 130752 150605 137322 185369 X 834955 632282 834955 632282 972277 817651 -204578 1905 0 X X 0 1 X 1 0 0 1 0 37500 37500 0 0 X 1329531 1905 1905 1327626 175 175 1327801 1532204 0 1532204 175 175 1532379 PART X, LINE 2: NAHAM BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS OR THAT WOULD HAVE AN EFFECT ON ITS TAX-EXEMPT STATUS. THERE ARE NO UNRECOGNIZED TAX BENEFITS OR LIABILITIES THAT NEED TO BE RECORDED. FORM 990, PART VI, SECTION A, LINE 1A THE EXECUTIVE COMMITTEE SHALL ASSIST THE BOARD OF DIRECTORS IN ITS MANAGEMENT OF THE ASSOCIATION AND MAY ACT ON BEHALF OF THE BOARD OF DIRECTORS IN ANY MANNER WHEN THE BOARD OF DIRECTORS IS NOT IN SESSION. THE EXECUTIVE COMMITTEE SHALL REPORT SUCH ACTION TAKEN AT THE NEXT FOLLOWING MEETING OF THE BOARD OF DIRECTORS. THE EXECUTIVE COMMITTEE SHALL BE THE LIAISON BETWEEN THE BOARD OF DIRECTORS AND THE NATIONAL OFFICE OF THE ASSOCIATION REGARDING THE DAILY MANAGEMENT AND OPERATION OF THE ASSOCIATION. FORM 990, PART VI, SECTION A, LINE 3 NATIONAL ASSOCIATION OF HEALTHCARE ACCESS MANAGEMENT (NAHAM) HAS ENTERED INTO A MANAGEMENT CONTRACT WITH SMITHBUCKLIN CORPORATION. UNDER THE TERMS OF THIS CONTRACT, NAHAM MAKES PAYMENTS TO SMITHBUCKLIN CORPORATION WHICH COVER STAFF SALARIES AND OTHER OVERHEAD EXPENSES. THE FEES INCURRED BY NAHAM DURING THE YEAR ENDED DECEMBER 31, 2023 WERE $1,023,863, WHICH WERE FOR EXECUTIVE MANAGEMENT $168,694, MEMBERSHIP AND OPERATIONS, EVENT SERVICES, REGISTRATION SERVICES, MARKETING AND COMMUNICATIONS SERVICES, CREATIVE DESIGN SERVICES, INFORMATION, INC., EDUCATION AND LEARNING SERVICES, FINANCIAL MANAGEMENT AND ACCOUNTING SERVICES, INFORMATION TECHNOLOGY SERVICES, SALES SERVICES, FULLFILLMENT SERVICES, GOVERNMENT RELATION SERVICES, SITE SELECTION AND CONTRACTING SERVICES, AND VALUE ADDED SERVICES. SMITHBUCKLIN CORPORATION'S PERFORMANCE UNDER THIS AGREEMENT IS MONITORED BY THE BOARD OF NAHAM. FORM 990, PART VI, SECTION A, LINE 6 THE ORGANIZATION HAS FOUR CATEGORIES OF MEMBERS: ACTIVE, ASSOCIATE, BUSINESS PARTNER AND HONORARY. 1) ACTIVE MEMBERS - INDIVIDUALS RESPONSIBLE FOR MANAGING, TRAINING, OR CONSULTING WITHIN THE HEALTHCARE ACCESS CONTINUUM AND OTHER HEALTHCARE PROFESSIONALS INTERESTED IN PATIENT ACCESS SERVICES. THEY ARE ENTITLED TO VOTE, SERVE AS A MEMBER OF A COMMITTEE, AND, WHEN CERTIFIED, HOLD OFFICE OR SERVE AS A CHAIR OF A COMMITTEE, AS PROVIDED BY THE BYLAWS. 2) HONORARY MEMBERS - RETIREES WHO HAD DEMONSTRATED DEDICATED SERVICE TO THE ASSOCIATION OR THE PATIENT ACCESS SERVICES FIELD UPON APPROVAL BY THE BOARD OF DIRECTORS. THESE MEMBERS ARE EXEMPT FROM DUES AND NOT ENTITLED TO VOTE OR HOLD OFFICE, NOR TAKE THE POSITION OF A COMMITTEE CHAIR, BUT MAY SERVE AS COMMITTEE MEMBERS. 3) BUSINESS PARTNERSHIP MEMBERS - COMPANIES OR ORGANIZATIONS THAT REGULARLY DISTRIBUTE, SUPPLY, OR SELL PRODUCTS OR SERVICES TO NAHAM MEMBERS OR THEIR EMPLOYERS WITH PARTICULAR RELEVANCE TO PATIENT ACCESS SERVICES. THESE MAY INCLUDE, BUT ARE NOT LIMITED TO SOFTWARE COMPANIES, ELECTRONIC MEDICAL RECORDS ORGANIZATIONS SCHEDULING SYSTEMS, EDUCATION PROVIDERS, INTERIM STAFFING COMPANIES AND PROFESSIONAL ORGANIZATIONS. IN ADDITION, CONSULTANTS WHO PROVIDE SERVICES OUTSIDE OF REVENUE CYCLE AND/OR PATIENT ACCESS SERVICES, INCLUDING INFORMATION TECHNOLOGY, SHALL BE CONSIDERED BUSINESS PARTNER MEMBERS. THESE MEMBERS ARE NOT ALLOWED TO VOTE, HOLD OFFICE OR SERVE AS COMMITTEE CHAIRS, BUT MAY SERVE AS COMMITTEE MEMBERS. 4) ASSOCIATE MEMBERS - ARE INDIVIDUALS IN NON-SUPERVISORY POSITIONS THAT ARE A PART OF OR SUPPORT THE REVENUE CYCLE, FRONT-LINE STAFF INTERESTED IN PATIENT ACCESS SERVICES AND NAHAM, AND FULL-TIME UNDERGRADUATE OR GRADUATE STUDENTS CURRENTLY ENROLLED IN AN ACCREDITED ACADEMIC INSTITUTION. THESE MEMBERS ARE ENTITLED TO VOTE AND MAY SERVE AS A MEMBER OF A COMMITTEE, BUT MAY NOT HOLD OFFICE OR SERVE AS A CHAIR OF THE COMMITTEE, AS PROVIDED BY THE BYLAWS. FORM 990, PART VI, SECTION A, LINE 7A ANNUALLY, THE VICE PRESIDENT SHALL AUTOMATICALLY SUCCEED TO THE PRESIDENCY. AS PROVIDED BY THE BYLAWS, A NEW VICE PRESIDENT AND OTHER BOARD MEMBERS ARE ELECTED BY THE ACTIVE MEMBERS ON AN ANNUAL BASIS. FORM 990, PART VI, SECTION B, LINE 11B THE EXECUTIVE DIRECTOR REVIEWS THE FORM 990 BEFORE IT IS GIVEN TO THE GOVERNING BOARD TO REVIEW. IT IS THEN SIGNED BY THE EXECUTIVE DIRECTOR AND SUBMITTED TO THE IRS. FORM 990, PART VI, SECTION B, LINE 12C THE ORGANIZATION'S OFFICERS AND DIRECTORS ARE REQUIRED TO SUBMIT A CONFLICT OF INTEREST COMPLIANCE CERTIFICATION ON AN ANNUAL BASIS. THE EXECUTIVE DIRECTOR IS RESPONSIBLE FOR FOLLOWING UP ON ANY INSTANCES OF NONCOMPLIANCE. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION MAKES ITS DOCUMENTS AVAILABLE TO THE PUBLIC UPON REQUEST. FORM 990, PART XII, LINE 2C: THE ORGANIZATION DID NOT CHANGE ITS OVERSIGHT OR SELECTION PROCESS.