2023-06-30T10:30:46-05:00 2022-12-31 050409384 KAHN LITWIN RENZA & CO LTD 951 NORTH MAIN STREET PROVIDENCE RI 02904 990 2022-01-01 050259094 CROSSROADS RHODE ISLAND CROS 4015212255 160 BROAD STREET PROVIDENCE RI 02903 KAREN SANTILLI CEO 4015212255 2023-06-29 1 KAREN SANTILLI 999009999 0 SANDY ROSS P01399337 4012742001 2 AAL1 IAL1 2022 2023-04-26 12:10:37Z KAREN SANTILLI 160 BROAD STREET PROVIDENCE RI 02903 27266047 0 X WWW.CROSSROADSRI.ORG X 1929 RI TO HELP HOMELESS OR AT-RISK INDIVIDUALS AND FAMILIES SECURE STABLE HOMES. 33 32 255 293 0 0 17044432 24912473 1194542 1371636 196598 45506 253648 208614 18689220 26538229 0 0 0 0 9116361 10163190 170469 189542 2126049 8577538 10213556 17864368 20566288 824852 5971941 33809846 40041103 16820263 17877072 16989583 22164031 X THE CORE MISSION OF THE ORGANIZATION IS TO ASSIST HOMELESS OR AT-RISK INDIVIDUALS AND FAMILIES SECURE STABLE HOMES. THIS IS ACCOMPLISHED BY PROVIDING A RANGE OF SERVICES INCLUDING HOUSING, BASIC NEEDS, SHELTER, CASE MANAGEMENT, REFERRALS, EDUCATION AND EMPLOYMENT SERVICES. 0 0 9930392 93481 SHELTER AND ASSESSMENT - HOUSING PROBLEM SOLVING, WHICH INCLUDES DIVERSION, IS AN APPROACH THAT PREVENTS AT-RISK PEOPLE FROM BECOMING HOMELESS BY FACILITATING CLIENT-CENTERED CONVERSATIONS THAT HELP THEM EXPLORE FLEXIBLE, SAFE, AND COST-EFFECTIVE SOLUTIONS TO ENDING THEIR HOUSING CRISIS. IN 2022, CROSSROADS CONNECTED WITH 1,300 HOMELESS OR HOUSING INSECURE PEOPLE AND HELPED 430 HOUSEHOLDS EXIT THE HOMELESS SERVICE SYSTEM, INCLUDING 139 DOMESTIC VIOLENCE SURVIVORS.WHEN DIVERSION IS NOT POSSIBLE, IT IS SOMETIMES NECESSARY FOR PEOPLE TO STAY AT AN EMERGENCY SHELTER WHILE WE WORK TO FIND THEM HOUSING. IN 2022, CROSSROADS OPERATED SEVEN EMERGENCY SHELTERS THROUGHOUT RHODE ISLAND, PROVIDING SAFE SHELTER TO 1,100 PEOPLE, INCLUDING 42 FAMILIES WITH CHILDREN. ADDITIONALLY, 46 HOUSEHOLDS WERE SERVED IN THE DOMESTIC VIOLENCE SHELTER. 6229432 1278155 HOUSING PROGRAMS - CROSSROADS IS THE LEADING PROVIDER OF HOUSING AND SERVICES TO THOSE EXPERIENCING HOMELESSNESS IN RHODE ISLAND. CROSSROADS OWNS AND MANAGES MORE THAN 370 PERMANENT SUPPORTIVE HOUSING UNITS STATEWIDE, INCLUDING THE RECENTLY RENOVATED BEACH AVENUE APARTMENTS. AS PART OF THAT PROJECT, THE WARWICK FAMILY SHELTER WAS CONVERTED INTO FOUR MUCH-NEEDED APARTMENTS FOR FORMERLY HOMELESS FAMILIES. TO SIGNIFICANTLY REDUCE HOMELESSNESS IN RHODE ISLAND, LAST YEAR CROSSROADS ALSO ANNOUNCED PLANS TO DEVELOP 176 NEW PERMANENT SUPPORTIVE APARTMENTS AT 94 SUMMER STREET IN PROVIDENCE FOR HOMELESS OR AT-RISK ADULTS.IN 2022, THE AGENCY HELPED 1,184 ADULTS FIND A NEW PLACE TO CALL HOME, INCLUDING 40 DOMESTIC VIOLENCE SURVIVOR HOUSEHOLDS. AN ADDITIONAL 740 ADULTS AND 359 CHILDREN WERE ABLE TO MAINTAIN THEIR HOUSING WITH SUPPORT, INCLUDING ONGOING CASE MANAGEMENT, BASIC NEEDS ASSISTANCE AND EDUCATION AND EMPLOYMENT SERVICES. 812523 EDUCATION AND EMPLOYMENT SERVICES - GETTING A JOB AND KEEPING IT IS CRITICAL TO HELPING OUR CLIENTS MAINTAIN THEIR HOUSING AND ACHIEVE SELF-SUFFICIENCY. TO HELP OUR CLIENTS ACHIEVE HIGHER LEVELS OF EDUCATION AND SECURE BETTER PAYING JOBS, CROSSROADS OFFERED A BROAD RANGE OF TRAUMA-INFORMED PROGRAMS BOTH VIRTUALLY AND IN-PERSON LAST YEAR. IN 2022, 182 PEOPLE PARTICIPATED IN CROSSROADS' EDUCATION AND EMPLOYMENT PROGRAMS AND SERVICE, INCLUDING ADULT BASE EDUCATION, COMPUTER LITERACY, PRE-EMPLOYMENT SUPPORT, CERTIFIED NURSE ASSISTANT (CNA) TRAINING AND JOB PLACEMENT. WE HELPED 93 PEOPLE FIND NEW JOBS LAST YEAR, INCLUDING 52 CNAS WHO WERE IN HIGH-DEMAND WITH LOCAL HEALTHCARE PROVIDERS AND NURSING HOMES DUE TO COVID-19. 16972347 1 1 0 0 0 0 0 0 0 0 1 0 0 0 1 1 1 1 0 0 0 0 0 1 1 0 0 0 0 1 0 0 0 0 0 1 0 1 1 0 0 0 0 1 0 0 0 1 367 0 1 255 1 0 0 0 0 0 1 1 0 0 0 0 0 0 X 33 32 0 0 0 0 0 1 0 1 1 0 0 1 1 1 1 1 1 1 1 0 X MERELISE HITTE 4012274303 160 BROAD STREET PROVIDENCE RI 02903 KAREN SANTILLI CEO 40.00 X 323378 0 22638 MICHELLE WILCOX PRESIDENT 40.00 X 226790 0 21876 MERELISE HITTE CHIEF FINANCIAL OFFICER 40.00 X 220923 0 13148 LAURA CALENDA CHIEF MARKETING & PHILANTHROPY 40.00 X 182661 0 5650 JOHN MACDONALD CHIEF PROGRAM OFFICER HOUSING & SUPPORT SVCS 40.00 X 161916 0 21236 GORDON FOX VP OPERATIONS 40.00 X 129814 0 11053 JENNIFER WATKINS VP SHELTER SERVICES 40.00 X 124360 0 18811 JULIE DUFFY ESQ CHAIR 1.00 X X 0 0 0 JOHN GALVIN VICE CHAIR 1.00 X X 0 0 0 ADAM HAMBLETT VICE CHAIR 1.00 X X 0 0 0 MARK STEWART TREASURER 1.00 X X 0 0 0 VIRGINIA BRANCH SECRETARY 1.00 X X 0 0 0 DR MARGARET M VAN BREE MEMBER AT LARGE 1.00 X 0 0 0 REBECCA WEBBER MEMBER AT LARGE 1.00 X 0 0 0 M TERESA PAIVA WEED ESQ MEMBER AT LARGE 1.00 X 0 0 0 HOWARD G SUTTON CHAIR EMERITUS 1.00 X 0 0 0 NICOLE E ALEXANDER-SCOTT MD DIRECTOR 1.00 X 0 0 0 ALDEN M ANDERSON JR DIRECTOR 1.00 X 0 0 0 MARIE BERNARDO-SOUSA LP D DIRECTOR 1.00 X 0 0 0 JEFFREY DANA ESQ DIRECTOR 1.00 X 0 0 0 KAREN G DELPONTE DIRECTOR 1.00 X 0 0 0 BRADFORD S DIMEO DIRECTOR 1.00 X 0 0 0 DAVID GILDEN DIRECTOR 1.00 X 0 0 0 MONICA HUERTAS DIRECTOR 1.00 X 0 0 0 RAJIV KUMAR MD DIRECTOR 1.00 X 0 0 0 MARY LEAHEY DIRECTOR 1.00 X 0 0 0 MATTHEW T MARCELLO III ESQ DIRECTOR 1.00 X 0 0 0 FRANK MAURAN DIRECTOR 1.00 X 0 0 0 JOHN J MCCONNELL JR DIRECTOR 1.00 X X 0 0 0 BETH MCQUADE DIRECTOR (AS OF 4/22) 1.00 X 0 0 0 MICHAEL MELLO DIRECTOR 1.00 X 0 0 0 BRUCE MESSIER DIRECTOR (AS OF 4/22) 1.00 X 0 0 0 TERRY MORAN DIRECTOR 1.00 X 0 0 0 DAVID ORTIZ DIRECTOR (AS OF 4/22) 1.00 X 0 0 0 TONY SIMON DIRECTOR 1.00 X 0 0 0 CHRISTOPHER SMITH DIRECTOR (AS OF 4/22) 1.00 X 0 0 0 KEVIN TRACY DIRECTOR (AS OF 4/22) 1.00 X 0 0 0 THOMAS A VERDI DIRECTOR 1.00 X 0 0 0 MARSHALL VOTTA DIRECTOR 1.00 X 0 0 0 PATRICK WHOLEY DIRECTOR 1.00 X 0 0 0 GAYLE WOLF DIRECTOR 1.00 X 0 0 0 EILEEN HOWARD BOONE DIRECTOR (TO 11/22) 1.00 X 0 0 0 BARBARA COTTAM DIRECTOR (TO 10/22) 1.00 X 0 0 0 GONZALO CUERVO DIRECTOR (TO 6/22) 1.00 X 0 0 0 LARRY EICHLER DIRECTOR (TO 3/22) 1.00 X 0 0 0 VERA GIERKE DIRECTOR (TO 4/22) 1.00 X 0 0 0 JOHN P HOOPER DIRECTOR (TO 5/22) 1.00 X 0 0 0 ASHISH K JHA MD MPH DIRECTOR (TO 3/22) 1.00 X 0 0 0 SCOTT JONES MEMBER AT LARGE (TO 4/22) 1.00 X 0 0 0 SETH MAGAZINER DIRECTOR (TO 11/22) 1.00 X 0 0 0 EDWIN SANTOS TREASURER (TO 4/22) 1.00 X X 0 0 0 1369842 0 114412 7 0 1 0 KITE ARCHITECTS 1 CENTRAL ST PROVIDENCE RI 02907 ARCHITECTUAL & ENGINEER SERVICES 1537291 NYLO HOTEL 400 KNIGHT ST WARWICK RI 02886 HOTEL RENTAL 1426370 EAST COAST MASONARY & RESTORATION 515 GREENVILLE AVE JOHNSTON RI 02919 BRICK REPOINTING 937914 DELTA T GROUP PO BOX 884 BRYN MAWR PA 19010 TEMP SERVICES 833437 HOME 2 SUITES 944 DOUGLAS PIKE SMITHFIELD RI 02917 ROOM RENTALS 544117 13 12905538 12006935 518750 24912473 PROPERTY MANAGEMENT 531310 625625 625625 DEVELOPER'S FEE 531310 275000 275000 FAMILY AND ELDERLY HOU 531310 271630 271630 COMMERCIAL RENTALS 531310 199381 199381 1371636 147645 147645 569053 442191 229001 126862 -229001 -102139 -102139 247227 56626 190601 190601 OTHER REVENUE 531310 14047 14047 INSURANCE REIMBURSEMEN 531310 3966 3966 18013 26538229 1389649 0 236107 1025404 451987 384919 188498 7511693 6276533 341347 893813 165432 125722 14884 24826 723562 595687 50527 77348 737099 602891 51332 82876 10261 3169 7092 66500 66500 189542 189542 18263 18263 1330716 1081287 8434 240995 230125 230125 337782 134369 43971 159442 131749 110326 20595 828 1192241 1028584 152716 10941 70749 61037 9063 649 55879 33756 5758 16365 41026 41026 1295699 1066467 222394 6838 302797 261036 38798 2963 CLIENT ASSISTANCE/FOOD 5098470 5098470 BAD DEBT EXPENSE 31299 31299 20566288 16972347 1467892 2126049 3628962 4158011 4424010 7188913 62191 26790 3177187 3178380 130029 120774 35723301 13592480 18842358 22130821 4077085 3470559 -531976 -233145 33809846 40041103 1530730 1717554 2354689 11290 12931635 16145799 3209 2429 16820263 17877072 X 14651959 14772770 2337624 7391261 16989583 22164031 33809846 40041103 5971941 -797493 0 X 0 1 X 1 1 1 X 11426767 12287922 14239723 17044432 24819085 79817929 11426767 12287922 14239723 17044432 24819085 79817929 79817929 10475 102023 126218 128827 147645 515188 140846 157998 494127 75220 18013 886204 81219321 4013090 0.98270 0.97760 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 539816 539816 458147 20961 79742 19034 539816 475025 24451 -23730 17599 458147 1 2398739 2398739 29316216 13346763 15969453 298744 137923 160821 3709602 107794 3601808 22130821 TENANTS SECURITY DEPOSITS 2429 2429 X 25979236 -797493 137588 119175 -540730 26519966 18263 18263 26538229 20804788 137588 137588 20667200 18263 -119175 -100912 20566288 PART V, LINE 4: MANAGEMENT DETERMINED THAT THE ENDOWMENT FUNDS WERE INCORRECTLY RECOGNIZED IN CROSSROADS' FINANCIAL STATEMENTS BECAUSE THE FUNDS WERE TRANSFERRED TO AN UNRELATED COMMUNITY FOUNDATION. THE CORRECTION IS INCLUDED IN THE PRIOR PERIOD ADJUSTMENT IN 2020. PART X, LINE 2: CROSSROADS IS EXEMPT FROM INCOME TAXES AS A PUBLIC CHARITY UNDER SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE (IRC). MANAGEMENT BELIEVES THAT CROSSROADS OPERATES IN A MANNER CONSISTENT WITH ITS TAX-EXEMPT STATUS AT BOTH THE FEDERAL AND STATE LEVELS. CROSSROADS ANNUALLY FILES IRS FORM 990 - RETURN OF ORGANIZATION EXEMPT FROM INCOME TAX, REPORTING VARIOUS INFORMATION THAT THE INTERNAL REVENUE SERVICE USES TO MONITOR THE ACTIVITIES OF TAX-EXEMPT ENTITIES. THESE TAX RETURNS ARE SUBJECT TO REVIEW BY THE TAXING AUTHORITIES, GENERALLY FOR A PERIOD OF THREE YEARS AFTER THEY WERE FILED. CROSSROADS CURRENTLY HAS NO TAX EXAMINATIONS IN PROGRESS. PART XI, LINE 2D - OTHER ADJUSTMENTS: FORGIVEN INTEREST EXPENSE 119,175. PART XII, LINE 4B - OTHER ADJUSTMENTS: FORGIVEN INTEREST EXPENSE -119,175. X X X X X X 1 NEWPORT ONE 33 RAILROAD AVENUE DUXBURY MA 02332 MAIL SOLICITATION 0 437351 247809 189542 437351 247809 189542 RI WOMEN HELPING WOMEN 157481 157481 6161 19647 4687 NEIGHBORS HELPING NEIGHBORS 89746 89746 2500 16305 7326 247227 247227 8661 35952 12013 56626 190601 X X X X X 0 0 0 0 0 0 0 0 0 KAREN SANTILLI CEO 323378 0 0 0 0 0 22450 0 188 0 346016 0 0 0 MICHELLE WILCOX PRESIDENT 226790 0 0 0 0 0 14096 0 7780 0 248666 0 0 0 MERELISE HITTE CHIEF FINANCIAL OFFICER 220923 0 0 0 0 0 12960 0 188 0 234071 0 0 0 LAURA CALENDA CHIEF MARKETING & PHILANTHROPY 182661 0 0 0 0 0 5462 0 188 0 188311 0 0 0 JOHN MACDONALD CHIEF PROGRAM OFFICER HOUSING & SUPP 161916 0 0 0 0 0 5282 0 15954 0 183152 0 0 0 BARBARA COTTAM DIRECTOR 3909724 THE DIRECTOR IS ALSO THE HEAD OF CORPORATE AFFAIRS OF CITIZENS BANK. CROSSROADS HOLDS AN OPERATING CHECKING ACCOUNT, SAVINGS ACCOUNT AND LINE OF CREDIT WITH CITIZENS BANK. CROSSROADS' DECISION TO CONDUCT ITS BANKING WITH CITIZENS IS BASED ON THE CONVENIENCE OF AVAILABLE TERMS AND CONDITIONS, AND NOT THE RELATIONSHIP WITH ITS BOARD MEMBER. 0 VIRGINIA BRANCH SECRETARY 12639 THE ORGANIZATION CONTRACTED WITH BRANCH ARCHITECTS FOR ARCHITECTURAL SERVICES. 0 MARK STEWART CURRENT TREASURER 824163 THE CURRENT TREASURER IS ALSO THE CFO OF BCBS OF RI. CROSSROADS HAS A HEALTH INSURANCE PLAN WITH BLUE CROSS BLUE SHIELD OF RI. CROSSROADS' DECISION TO DO BUSINESS WITH BCBS OF RI IS BASED UPON THE COMPETITIVE PRICING AND TYPES OF PLANS OFFERED THAT MEET EMPLOYEE NEEDS, AND NOT THE RELATIONSHIP WITH ITS BOARD MEMBER. 0 EDWIN SANTOS FORMER TREASURER 3470559 THE FORMER TREASURER IS ALSO A DIRECTOR OF WASHINGTON TRUST COMPANY. CROSSROADS AND INVESTED IN VARIOUS FUNDS HELD BY WASHINGTON TRUST COMPANY. CROSSROADS' DECISION TO DO BUSINESS WITH BCBS OF RI IS BASED ON THE COMPETITIVE PRICING, AND NOT THE RELATIONSHIP WITH ITS BOARD MEMBER. 0 X 1 22538 FMV X 14 425362 FMV X HOUSEHOLD AND RELATED ITEMS 91 52396 X EVENT SUPPLIES AND MATERIALS 24 18454 0 0 0 FORM 990, PART VI, SECTION A, LINE 7A THE ANNUAL MEETING OF THE MEMBER SHALL BE HELD IN THE MONTH OF APRIL AT SUCH PLACE, DATE AND TIME AS MAY BE DETERMINED BY THE BOARD OF DIRECTORS FOR THE PURPOSE OF ELECTING INDIVIDUALS TO SERVE AS DIRECTORS OF THE CORPORATION AND TRANSACTING SUCH OTHER BUSINESS AS MAY PROPERLY COME BEFORE THEM. THE BOARD OF DIRECTORS SHALL CONSIST OF AT LEAST 15 AND NO MORE THAN 40 MEMBERS AN EX-OFFICIO MEMBER. AT EACH ANNUAL MEETING, CROSSROAD SHALL ELECT SUCH NUMBER OF DIRECTORS WHOSE TERMS OF OFFICER EXPIRE ON SUCH DATE. DIRECTORS ELECTED TO SERVCE ON THE BOARD FOR THE FIRST TIME ARE ELECTED FOR A TERM OF 3 YEARS AND UNTIL THEIR SUCCESSORS ARE CHOSEN AND QUALIFY. DIRECTORS WHO HAVE SERVED A FULL 3 YEAR TERM MANY BE REELECTED TO SERVE FOR UP TO TWO ADDITIONAL 3 YEAR TERMS. FORM 990, PART VI, SECTION B, LINE 11B MEMBERS OF THE ORGANIZATION'S AUDIT COMMITTEE REVIEWED THE FORM 990 PRIOR TO FILING AND RECOMMEND TO THE BOARD TO ACCEPT THE FORM AS COMPLETED. THE FORM 990 WAS PROVIDED TO EACH DIRECTOR VIA E-MAIL PRIOR TO FILING. EACH DIRECTOR THEN CONFIRMED RECEIPT BY E-MAIL FORM 990, PART VI, SECTION B, LINE 12C EACH DIRECTOR, PRINCIPAL OFFICER AND MEMBER OF A COMMITTEE WITH GOVERNING BOARD DELEGATED POWERS SHALL ANNUALLY SIGN A STATEMENT WHICH AFFIRMS SUCH PERSON: A) HAS RECEIVED A COPY OF THE CONFLICTS OF INTEREST POLICY; B) HAS READ AND UNDERSTANDS THE POLICY; C) HAS AGREED TO COMPLY WITH THE POLICY, AND; D) UNDERSTANDS THE ORGANIZATION IS CHARITABLE AND IN ORDER TO MAINTAIN ITS FEDERAL TAX EXEMPTION IT MUST ENGAGE PRIMARILY IN ACTIVITIES WHICH ACCOMPLISH ONE OR MORE OF ITS TAX-EXEMPT PURPOSES. PERIODIC REVIEWS SHALL BE CONDUCTED TO ENSURE THE ORGANIZATION OPERATES IN A MANNER CONSISTENT WITH ITS CHARITABLE PURPOSES AND DOES NOT ENGAGE IN ACTIVITIES THAT COULD JEOPARDIZE ITS TAX-EXEMPT STATUS. THESE REVIEWS SHALL AT A MINIMUM INCLUDE THE FOLLOWING SUBJECTS: A) WHETHER COMPENSATION ARRANGEMENTS AND BENEFITS ARE REASONABLE, BASED ON A COMPETENT SURVEY OF INFORMATION, AND THE RESULT OF ARM'S LENGTH BARGAINING; B) WHETHER PARTNERSHIPS, JOINT VENTURES, AND ARRANGEMENTS WITH MANAGEMENT ORGANIZATIONS CONFORM TO THE ORGANIZATION'S WRITTEN POLICIES, ARE PROPERLY RECORDED, REFLECT REASONABLE INVESTMENT OF PAYMENTS FOR GOODS AND SERVICES, FURTHER CHARITABLE PURPOSES AND DO NOT RESULT IN INUREMENT, IMPERMISSIBLE PRIVATE BENEFIT OR IN AN EXCESS BENEFIT TRANSACTION. FORM 990, PART VI, SECTION B, LINE 15 A: THE PROCESS OF DETERMINING THE EXECUTIVE DIRECTOR'S SALARY IS THE RESPONSIBILITY OF THE COMPENSATION COMMITTEE. THE COMMITTEE CONSISTS OF FIVE BOARD MEMBERS AND TWO-THIRDS OF THE MEMBERS PRESENT WILL CONSTITUTE A QUORUM. THE COMMITTEE DIRECTS ADMINISTRATION TO OBTAIN, REVIEW AND ASSIMILATE COMPARABLE COMPENSATION DATA WITH RESPECT TO THE PRESIDENT/CEO CROSSROADS RHODE ISLAND 05-0259094 AND KEY EXECUTIVE OFFICERS NO LESS THAN TWELVE MONTHS OR NO MORE THAN TWENTY-FOUR MONTHS. ANNUALLY, THE COMMITTEE WILL REVIEW AND RECOMMEND TO THE BOARD ORGANIZATION GOALS AND OBJECTIVES FOR THE PRESIDENT/CEO AT THE END OF EACH YEAR, EVALUATE THE PERFORMANCE AGAINST THESE GOALS, AND RECOMMEND TO THE BOARD ANY SALARY ACTION TO BE TAKEN. WHEN MAKING ITS RECOMMENDATION IN REGARDS TO THE PRESIDENT/CEO'S SALARY, THE COMPENSATION COMMITTEE ALSO FACTORS IN THAT THE PRESIDENT/CEO OVERSEES THE MANAGEMENT OF THREE LOW-INCOME HOUSING TAX CREDIT PARTNERSHIPS IN ADDITION TO THE ACTIVITIES OF CROSSROADS RHODE ISLAND. THESE ENTITIES REIMBURSE CROSSROADS RHODE ISLAND FOR THESE SERVICES BY MEANS OF A MONTHLY MANAGEMENT FEE. 15B: THE COMPENSATION COMMITTEE DELEGATES TO THE PRESIDENT THE GOAL SETTING, EVALUATION, AND ANY SALARY RECOMMENDATIONS FOR THE KEY EXECUTIVES/OFFICERS OF THE ORGANIZATION AND WILL HAVE THE RESPONSIBILITY OF REVIEWING AND APPROVING THESE SALARY ACTIONS. FORM 990, PART VI, SECTION C, LINE 19 DOCUMENTS ARE MADE AVAILABLE UPON REQUEST. 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