2022-05-13T12:40:54-05:00 2021-06-30 946214841 ARMANINO LLP 11766 WILSHIRE BLVD 9TH FLOOR LOS ANGELES CA 90025 990 2020-07-01 953510017 THE INFORMATION & REFERRAL FEDERATION OF LOS ANGELES COUNTY INFO 6263501841 526 W LAS TUNAS SAN GABRIEL CA 91776 MARIBEL MARIN EXECUTIVE DIRECTOR 6263501841 2022-05-12 1 MARIBEL MARIN 999009999 KATY BROWN P00650274 3104784148 2022-05-12 3 AAL1 IAL1 2020 2022-09-23 18:48:47Z 211 LA COUNTY MARIBEL MARIN 526 W LAS TUNAS SAN GABRIEL CA 91776 17748434 0 X WWW.211LA.ORG X 1981 CA IMPROVE ACCESS TO HUMAN SERVICE AGENCIES IN LA COUNTY BY PROVIDING INFORMATION AND REFERRALS. 13 13 195 18 0 0 11511060 17302137 302218 443164 475 133 14400 3000 11828153 17748434 0 0 0 0 8257424 10233237 0 0 166321 3091862 7456696 11349286 17689933 478867 58501 6180611 7498041 2551682 3810611 3628929 3687430 X THE INFORMATION AND REFERRAL FEDERATION OF LOS ANGELES COUNTY, DBA 211 LA COUNTY IS A NONPROFIT CORPORATION FORMED TO IMPROVE ACCESS TO HUMAN SERVICE AGENCIES IN LOS ANGELES COUNTY ("LA COUNTY") BY PROVIDING INFORMATION ABOUT AND REFERRALS TO THESE AGENCIES (SEE SCHEDULE O) AND BY PROVIDING COORDINATION BETWEEN THE VARIOUS PROGRAMS IN LA COUNTY WHICH OFFER SPECIALIZED INFORMATION AND REFERRAL SERVICES. SPECIALIZED SERVICES PROVIDED BY 211 LA COUNTY INCLUDE THE LA COUNTY'S ELDER ABUSE HOTLINE, THE SAFELY SURRENDERED BABY HOTLINE, MOBILITY MANAGEMENT SERVICES, ABUSE PREVENTION/INTERVENTION SERVICES, YOUTH SERVICES, VETERANS SERVICES, AND EARLY INTERVENTION SERVICES. IN ADDITION, 211 LA COUNTY ENGAGES IN DEVELOPING SOFTWARE TO SUPPORT AND ENHANCE CUSTOMER SERVICE THROUGH THE DEVELOPMENT OF DIGITAL AND ONLINE SERVICES. 211 LA COUNTY ALSO MAINTAINS A DATABASE OF COMMUNITY RESOURCES AND WEB-BASED SERVICES THAT ENABLE ONLINE ACCESS TO THIS DATABASE. 0 0 14535469 443164 TO IMPROVE ACCESS TO HUMAN SERVICES AGENCIES LOCATED IN LOS ANGELES COUNTY AND PROVIDE COORDINATION BETWEEN VARIOUS PROGRAMS WITHIN THE COUNTY OFFERING SPECIALIZED SERVICES. 14535469 1 1 0 0 0 0 0 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 33 0 1 195 1 0 0 0 0 0 0 0 0 0 0 0 0 X 13 13 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 CA X BRENDA WALKER 6263501841 526 W LAS TUNAS SAN GABRIEL CA 91776 MARIBEL MARIN EXECUTIVE DIRECTOR 40.00 X 278549 0 16900 AMY LYNN LATZER CHIEF OPERATIONS OFFICER 40.00 X 191035 0 22928 LAURA NELSON CHIEF FINANCIAL OFFICER 40.00 X 162102 0 14033 PAUL YANG SR DIRECTOR OF SOFTWARE ENGRG 40.00 X 111344 0 17724 LAURA MEJIA SR DIRECTOR OF I & R 40.00 X 109219 0 11936 MINH DANG SR DIRECTOR OF OPERATIONS 40.00 X 103800 0 18061 VICTORIA STRATMAN PRESIDENT 2.00 X X 0 0 0 VALERIA LYNNE SHAW VICE PRESIDENT 2.00 X X 0 0 0 ROBERT LILJENWALL SECRETARY 2.00 X X 0 0 0 JOHN DONNER TREASURER 2.00 X X 0 0 0 BEVERLY JONES TREASURER (LEFT 2/2021) 2.00 X X 0 0 0 ALBERT CHANG DIRECTOR (START 3/2021) 1.00 X 0 0 0 WILLIAM K COVEY JR DIRECTOR (LEFT 12/2020) 1.00 X 0 0 0 CORA JACKSON-FOSSETT DIRECTOR 1.00 X 0 0 0 KATHERINE HENNIGAN DIRECTOR 1.00 X 0 0 0 DENISE MENCHACA DIRECTOR 1.00 X 0 0 0 MICHAEL MCCABE DIRECTOR 1.00 X 0 0 0 ANNE MILES DIRECTOR 1.00 X 0 0 0 TRISHA MURAKAWA DIRECTOR (START 3/2021) 1.00 X 0 0 0 VIRGINIA TANZMANN DIRECTOR 1.00 X 0 0 0 LINDA WAH DIRECTOR 1.00 X 0 0 0 956049 0 101582 6 0 1 0 EXPIVIA INTERACTON MARKETING GROUP INC 2840 W 21ST ST ERIE PA 16506 CUTOMER SERVICE OUTSOURCING 821818 FRONTLINE CALL CENTER LLC 1286 MT BAKER RD SUITE B204 EASTSOUND WA 98245 CALL CENTER SERVICES 704002 INCONTACT INC 75 WEST TOWNE RIDGE PARKWAY TOWER 1 SANDY UT 94070 CLOUD CONTACT CENTER SOFTWARE SOLUTIONS 465394 MINTUBI LLC 34 3RD AVENUE 133 NEW YORK NY 10003 SOFTWARE DEVELOPMENT 337779 AMAZON WEB SERVICES 410 TERRY AVENUE NORTH SEATTLE WA 98109 IT SERVICE MANAGEMENT COMPANY 264827 7 29978 16085560 1186599 17302137 CONTRACT REVENUE 900099 221802 221802 SOFTWARE FEES 900099 137237 137237 TAXONOMY SUBSCRIPTION 900099 84125 84125 443164 133 133 3000 0 3000 3000 3000 17748434 443164 0 3133 X 701016 139069 454070 107877 7535604 6280603 1254045 956 174884 136762 35900 2222 1253656 1001850 240029 11777 568077 444243 116614 7220 37473 37473 102193 102193 3838003 3676012 161991 51546 40310 10581 655 126469 99067 25804 1598 1181038 923586 242442 15010 113983 89085 23447 1451 566 443 116 7 58314 45602 11971 741 188699 147565 38736 2398 88812 69452 18231 1129 VOUCHERS-MOTEL,FOOD,TRA 719386 719386 TELEPHONE HOTLINE 569484 424698 136345 8441 RECRUITMENT 287476 224810 59012 3654 STAFF DEVELOPMENT 93254 72926 19143 1185 17689933 14535469 2988143 166321 982405 2520899 1527503 62105 1476728 1740399 167657 567347 2594033 1471707 1206899 1122326 819419 1484965 6180611 7498041 1436620 1398391 97000 512771 1018062 1899449 2551682 3810611 X 3522949 3596791 105980 90639 3628929 3687430 6180611 7498041 58501 0 X X 0 1 X 1 0 X 8808416 9060792 9163940 11511060 17302137 55846345 8808416 9060792 9163940 11511060 17302137 55846345 55846345 797 2917 15128 14875 3133 36850 55883195 1288329 0.99930 0.99900 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 682000 682000 1264265 883623 380642 647768 588084 59684 1122326 17748434 0 17748434 0 17748434 17689933 0 17689933 0 17689933 X X X X 0 0 0 0 0 0 0 1 0 MARIBEL MARIN EXECUTIVE DIRECTOR 218549 0 60000 0 0 0 8498 0 8402 0 295449 0 0 0 AMY LYNN LATZER CHIEF OPERATIONS OFFICER 163535 0 27500 0 0 0 6677 0 16251 0 213963 0 0 0 LAURA NELSON CHIEF FINANCIAL OFFICER 144602 0 17500 0 0 0 5738 0 8295 0 176135 0 0 0 PART I, LINE 7 OFFICERS MARIBEL MARIN, AMY LATZER AND LAURA NELSON RECIEVED NON-FIXED BONUSES DURING THE 6/30/2021 FYE IN THE AMOUNTS OF $60,000, $27,500 AND $17,500. ALL BONUSES WERE REVIEWED AND APPROVED BY THE BOARD. FORM 990, PART VI, SECTION B, LINE 11B FORM 990 IS PREPARED BY INDEPENDENT CPA, REVIEWED AND APPROVED BY MANAGEMENT, AND REVIEWED AND APPROVED BY THE AUDIT COMMITTEE FOR FINAL APPROVAL. A COPY OF THE FINAL FORM 990 IS THEN SENT ELECTRONICALLY TO ALL BOARD MEMBERS PRIOR TO IT BEING FILED. FORM 990, PART VI, SECTION B, LINE 12C A CONFLICT OF INTEREST POLICY HAS BEEN APPROVED BY THE BOARD OF DIRECTORS. A CONFLICT OF INTEREST DISCLOSURE STATEMENT INCLUDING A LIST OF MAJOR VENDORS WITH WHOM THE ORGANIZATION TRANSACTED BUSINESS DURING THE PREVIOUS YEAR IS FURNISHED ANNUALLY TO EACH DIRECTOR, OFFICER, AND MEMBER OF THE EXECUTIVE STAFF OF THE ORGANIZATION. THE FORMS ARE REVIEWED AND SIGNED BY EACH MEMBER WITH ANY CONFLICTS NOTED AND RETURNED TO THE STAFF MEMBER WHO HANDLES BOARD AFFAIRS. FORM 990, PART VI, SECTION B, LINE 15 THE BUSINESS, FINANCE, AND ENTERPRISE COMMITTEE EVALUATE THE EXECUTIVE DIRECTOR'S, CHIEF OPERATING OFFICER'S, AND CHIEF FINANCIAL OFFICER'S ANNUAL PERFORMANCE BASED ON PRE-ESTABLISHED GOALS AND OBJECTIVES. SALARY INCREASES ARE DETERMINED BASED ON CONTRACTUAL AGREEMENT, PERFORMANCE, AND A COMPARISON WITH COMPARABLE WAGES IN THE AREA FROM THE CENTER FOR NON-PROFIT MANAGEMENT ANNUAL SALARY AND BENEFITS SURVEY. A RECOMMENDATION FROM THE BUSINESS, FINANCE, AND ENTERPRISE COMMITTEE IS THEN REVIEWED AND APPROVED BY THE FULL BOARD PRIOR TO IMPLEMENTATION. FORM 990, PART VI, SECTION C, LINE 19 GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICIES, AND FINANCIAL STATEMENTS ARE AVAILABLE TO EXECUTIVE STAFF AND THE BOARD OF DIRECTORS. UPON REQUEST FROM THE GENERAL PUBLIC, THE ORGANIZATION WILL PROVIDE ACCESS TO THESE DOCUMENTS AS REQUIRED BY LAW. FORM 990, PART IX, LINE 11G CONSULTING: PROGRAM SERVICE EXPENSES 3,676,012. MANAGEMENT AND GENERAL EXPENSES 161,991. FUNDRAISING EXPENSES 0. TOTAL EXPENSES 3,838,003. FORM 990, PART XII, LINE 2C: THE PROCESS HAS NOT CHANGED FROM THE PRIOR YEAR.