2022-12-22T15:48:19-06:00 2021-12-31 420714325 RSM US LLP 30 South Wacker Dr Suite 3300 Chicago IL 606063392 990 2021-01-01 341269123 Ronald McDonald House Charities of Northeast Ohio Inc RONA 2162295757 10415 Euclid Avenue Cleveland OH 44106 Craig Wilson Chief Executive Officer 2162295757 2022-12-19 1 Craig Wilson XXX-XX-XXXX Rebekuh Eley P01247672 3126343400 2022-12-19 3 AAL1 IAL1 2021 2022-09-23 18:48:47Z X Craig Wilson 10415 Euclid Avenue Cleveland OH 44106 15194692 0 X www.rmhcneo.org X 1978 OH Enhances the healthcare experience for families and children through comfort, care and supportive services. 26 26 64 259 0 0 8205579 6511257 246074 170661 148529 157792 60343 3535 8660525 6843245 0 0 0 0 2420595 3159525 0 355254 942633 2673253 2959218 5093848 6473997 3566677 369248 35372940 36230740 1018295 426772 34354645 35803968 X The mission of Ronald McDonald House Charities of Northeast Ohio, Inc. is to enhance the healthcare experience for families and children through comfort, care and supportive services. 0 0 4070990 0 170661 Ronald McDonald House programs in Cleveland and Akron give families a welcoming place to stay so they can focus on caring for their children. Comfortable rooms, meals, inviting common areas and landscaped grounds are a safe and welcome retreat from the hospital setting. Families also benefit from the comradery and community they find in our House programs. At full capacity, RMHC NEO can accommodate 95 families per night at the Akron and Cleveland locations. COVID impacted these numbers, yet 12,025 nights of lodging were provided for 620 families. Many families visited more than once, bringing the total number of family visits to 795. The average stay was 22 nights; four long-term families returned home after a total of 3,093 nights. The longest stay was 1,163 nights. When families could not be accommodated hotel nights were provided (60 nights for 29 families). Families came from 13 countries and 39 US states. Ohio residents made up 71.5 percent of families; other top states included Pennsylvania, Michigan, New York, and Indiana. Ohio residents came from 59 different counties, the top eight counties being Stark, Summit, Wayne, Mahoning, Trumbull, Huron, Columbiana, and Lorain. International families made up 3 percent of families, but 8.5 percent of room nights. No family is ever charged a room fee. Though the nightly room cost is approximately $100, families are never asked to pay. They are invited to donate toward continued operations if they are able. The average nightly donation in 2021 was $6.23. Meals are an essential service, nourishing the bodies and souls of the families staying at our House programs. Restrictions were loosened throughout the year, but the number of groups and volunteers was still more limited. Still, 84 meal groups helped to prepare meals and the Family Meal Program served 38,604 lunches and dinners, daily continental breakfast and 24/7 access to self-serve snacks and beverages. Thirty-seven catered meals were donated by groups who could not cook in person. In total, across programs, the meal program saved families more than $600,000 in dining-out costs. Volunteers play a vital role in keeping our House programs running and serving our families with compassion and care. Their presence was dearly missed when they could not be onsite, and we were thrilled to be able to welcome individual volunteers in all House positions back in 2021. 132 volunteers contributed 10,890 hours to our House programs. This includes seven pet therapy partners who brought nine dogs for 32 visits! 479797 0 0 Ronald McDonald Family Room programs in four Cleveland-area hospitals (Cleveland Clinic Children's, Cleveland Clinic Fairview Hospital, MetroHealth Medical Center and University Hospitals Rainbow Babies and Children's Hospital) offer a space for families to rest and recharge just steps from their child's treatment room. Each Family Room is equipped with a kitchenette stocked with snacks and beverages, comfortable sitting area with TV, small play area for children, and computers with internet. Some also include a private restroom with shower and laundry facilities and sleep rooms (assigned by hospital staff). Happy Wheels mobile hospitality carts bring comfort to the bedside for those who cannot step away. Throughout 2021, restrictions on the number and frequency of visitors made these programs even more critical to families with hospitalized children. With the risk of COVID remaining high, we successfully implemented new procedures and found new ways to serve families right on the pediatric unit, when and where they need it most. In total, 2,069 families registered at Family Rooms, visiting more than 10,215 times. Where available, 1,636 loads of laundry were washed and 340 showers taken.Since parents could no longer come and go throughout the day, the food we made available became even more important. We stocked up on grab-and-go snacks, fruit and microwaveable items and in June launched the boxed lunch program, delivering fresh, healthy meals on select days. Throughout the year 7,991 meals were provided in the Family Room programs, saving families more than $87,000 and the time and stress involved with leaving the pediatric unit to find something to eat.We brightened children's days with 1,412 gifts of stuffed animals, craft kits, art supplies, pajamas and toys. Families were also able to celebrate special occasions right in the hospital, with treats and gifts for winter holidays, Valentine's Day, Mother's Day, Father's Day, Halloween and more. Due to continued restrictions on volunteer services in some hospitals, Family Room volunteers were not able to return in all locations. This required utilization of paid staff to operate those programs, limiting hours of operation. By year's end, all Family Room locations were utilizing volunteers. Twenty-seven volunteers provided 1,352 hours of service in these hospital-based programs. 89794 0 0 RedTreehouse.org, the online Ronald McDonald Family Resource Link, supports the well-being of families and children with challenges, disabilities and health care needs. Managing a child's ongoing medical care and needs can be complicated and finding the right resources can be time-consuming. RedTreehouse.org is a curated collection of 6,000+ resources to help families find the support they need. In addition to resource listings, RedTreehouse.org houses a collection of original Helpful Guides, which offer information and compilations of resources on a variety of topics relevant to the families we serve. 2021 was a year of growth for RedTreehouse.org. Site usage increased by 69 percent over the previous year to 22,799 visits, while the number of individual users increased by 79 percent to 18,373. Much of this growth came from our increased social media outreach. We worked with six parents and professionals to share site resources with their networks, which helped us reach families who were seeking support from their peers online. 67131 0 0 Ronald McDonald Care Mobile, in partnership with UH Rainbow Babies & Children's Hospital, provides dental service to children ages 3-12 in underserved areas of Northeast Ohio. The state-of-the-art dentist office on wheels provides diagnostic, preventative and restorative treatment and education to at-risk children right in their own communities. Though still limited by COVID restrictions, the Care Mobile served a significant number of families in 2021. It traveled to eleven different locations, serving 632 families through 235 dental visits and 397 dental hygiene/health education visits. 0 0 0 Providing Support, Teaching, Awareness and Resources, our Ronald McDonald STAR Center at Cleveland Clinic Children's Outpatient Center is a fun learning environment for children during siblings' outpatient visits. This allows Caregivers to turn their full attention to the child receiving treatment. The STAR Center remained closed during 2021 due to COVID. 0 0 0 2021 Ronald McDonald House Volunteer NarrativeIt is because of the commitment of hundreds of individual and group volunteers that RMHC NEO can carry out its mission. From greeting families at Ronald McDonald House and Family Room programs, assisting with donations, to preparing meals, routine maintenance and landscaping, volunteers keep operations flowing.In 2021, 259 individual volunteers provided 12,240 hours of service, adding up to a value of $349,000. 67131 0 0 4707712 1 1 0 0 0 0 0 0 0 1 1 0 0 0 0 1 0 1 0 0 0 0 0 1 1 0 0 0 0 1 0 0 0 0 0 0 0 0 1 1 0 0 0 1 1 1 0 0 1 35 0 1 64 1 0 0 0 0 0 1 1 0 0 0 0 0 0 X 26 26 0 0 1 0 0 1 0 1 1 0 0 1 1 1 1 1 1 1 1 0 OH X X Craig Wilson 2162295757 10415 Euclid Avenue Cleveland OH 44106 Berckmueller Fritz President 1.00 0.00 X X 0 0 0 Bennett III Lewis E Vice President 1.00 0.00 X X 0 0 0 Fanous Nicholas Treasurer 1.00 0.00 X X 0 0 0 Kahn Ronald L Secretary 1.00 0.00 X X 0 0 0 Ansel Amy McDonald's Co-op Representative 1.00 0.00 X X 0 0 0 Ahuja MD Sanjay Trustee 1.00 0.00 X 0 0 0 Bediako Trina Trustee 1.00 0.00 X 0 0 0 Chadsey Jeananne Trustee 1.00 0.00 X 0 0 0 Charek Tom Trustee 1.00 0.00 X 0 0 0 Donovan Cate Trustee 1.00 0.00 X 0 0 0 Hollis Barry Trustee 1.00 0.00 X 0 0 0 Hord MD Jeffrey Trustee 1.00 0.00 X 0 0 0 Locke Tom Trustee 1.00 0.00 X 0 0 0 Marks Michelle Trustee 1.00 0.00 X 0 0 0 McFarlane Kimberly Trustee 1.00 0.00 X 0 0 0 Mileti Salvatore Trustee 1.00 0.00 X 0 0 0 Myeroff Kevin Trustee 1.00 0.00 X 0 0 0 Novak Michael Trustee 1.00 0.00 X 0 0 0 Perdue John Trustee 1.00 0.00 X 0 0 0 Richmond Craig Trustee 1.00 0.00 X 0 0 0 Ryan Kevin Trustee 1.00 0.00 X 0 0 0 Strauss Keith Trustee 1.00 0.00 X 0 0 0 Susick Kristin Trustee 1.00 0.00 X 0 0 0 Walz Marguerite Trustee 1.00 0.00 X 0 0 0 Williams John Trustee 1.00 0.00 X 0 0 0 Worley Janis Trustee 1.00 0.00 X 0 0 0 Wilson Craig G Chief Executive Officer 40.00 0.00 X 168203 0 51199 Lonero Michelle R Chief Financial Officer 40.00 0.00 X 94168 0 37781 Hubbard Judy Chief Operating Officer 40.00 0.00 X 110703 0 29810 O'Callahan Tim Sr. Director of Leadership Giving 40.00 0.00 X 102181 0 29120 475255 0 147910 3 0 1 0 TrueSense Marketing PO Box 641114 Pittsburgh PA 152641114 Third Party Direct Mail Marketing Fees 355254 Ashton Technology Solutions Inc 23625 Commerce Park Ste 130 Beachwood OH 44122 IT Support Services 176056 Securitas Security Services USA Inc PO Box 403412 Atlanta GA 30384 Security Services 138770 3 793758 476698 514900 4725901 445787 6511257 Room Revenue 900099 170661 170661 170661 260670 260670 144933 0 144933 144933 144933 7976838 7976986 102730 -148 -102730 -102878 -102878 106520 793758 271731 -165211 -165211 Worker's Compensation Rebate 900099 4476 4476 19337 19337 23813 6843245 170661 0 161327 351351 233820 62891 54640 2181651 1445968 393337 342346 1370 923 240 207 432860 291515 75826 65519 192293 129502 33685 29106 37600 37600 23683 23683 53183 53183 355254 355254 2420 2420 166563 143713 22850 325586 295350 23357 6879 137879 91384 24859 21636 670249 628931 26114 15204 7305 5514 597 1194 27737 18638 4865 4234 476698 476698 560114 548912 11202 58715 53589 2563 2563 No Charge Rooms 72681 72681 Care Mobile 56613 56613 Dues and Subscriptions 50655 34332 8727 7596 Annual Campaigns 28083 28083 203454 179629 15653 8172 6473997 4707712 823652 942633 659169 1573280 1603489 1467143 103295 67470 99113 102798 6596353 6596353 2452 5412 35999 41253 16989745 6796189 10632830 10193556 15621236 16161809 19004 21666 35372940 36230740 485065 394719 18330 7830 514900 24223 1018295 426772 X 26952795 27885878 7401850 7918090 34354645 35803968 35372940 36230740 369248 1080075 0 X 0 1 X 1 0 X 3417383 3381594 3957749 8205579 6511257 25473562 3417383 3381594 3957749 8205579 6511257 25473562 25473562 100234 112268 122683 251673 405603 992461 20000 120000 116432 23813 280245 26746268 1869551 0.95240 0.95940 X Schedule A, Part II, Line 10, Explanation of Other Income: Consulting Services - 2018 Amount: $ 20,000. 2019 Amount: $ 120,000. Workers Compensation Rebate - 2020 Amount: $ 116,432. 2021 Amount: $ 4,476. Miscellaneous Revenue - 2021 Amount: $ 19,337. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 3918369 357630 200000 4075999 1794417 1861250 262702 3918369 1506698 287719 1794417 1595969 -89271 1506698 1390773 205196 1595969 0.00000 0.51049 0.48951 1 0 15415540 6627379 8788161 1574205 168810 1405395 10193556 Payable to Related Third Party 24223 24223 X Part V, Line 4: Ronald McDonald House Charities of Northeast Ohio's endowment fund exists to preserve, protect and grow the corpus of the fund, and to provide an ongoing flow of funds to support the mission of RMHC NEO. Part X, Line 2: The Ronald McDonald House Charities of Northeast Ohio, Inc. is a not-for-profit organization as described in section 501(c)(3) of the Internal Revenue Code. The Ronald McDonald House Charities of Northeast Ohio, Inc. is exempt from federal income taxes on related income pursuant to 501(a) of the Internal Revenue Code. The Financial Accounting Standards Board (FASB) provides guidance for how uncertain income tax positions should be recognized, measured, disclosed and presented in the financial statements. This requires the evaluation of tax positions taken or expected to be taken in the course of preparing RMHC NEO's tax returns to determine whether the tax positions are more-likely-than-not of being sustained when challenged or when examined by the applicable tax authority. Tax positions not deemed to meet the more-likely-than-not threshold would be recorded as a tax benefit or expense and liability in the current year. For the period January 1, 2021 through December 31, 2021, management has determined that there are no uncertain tax positions. X X X X X X X 1 TrueSense Marketing PO Box 64114 Pittsburgh PA 152641114 Third Party Marketing 1 640817 355254 286563 640817 355254 286563 OH Pro-Am 433980 370180 63800 22524 14740 19725 118958 Wine, Women & Shoes 133750 133030 720 1489 39200 4 332548 290548 42000 5780 16584 11424 21307 900278 793758 106520 28304 31324 32638 179465 271731 -165211 X X 0 0 0 0 0 0 0 1 0 Wilson Craig G Chief Executive Officer 163203 0 5000 0 0 0 14531 0 36668 0 219402 0 0 0 Part I, Line 7 The bonus paid to the CEO was discretionary. X 4 7009 Fair Value X 161972 Fair Value X 414 76039 Fair Value X Tickets/Gifts 303 95466 Fair Value X Toys 120 70726 Fair Value X Equipment 2 30550 Fair Value X Furniture 6 4025 Fair Value 0 0 1 0 Part I, Column (b): The organization is reporting the number of contributions. Form 990, Box B, Amended Return The filing Organization is amending the 2021 Form 990 to included updated information in the narratives for Part VI, Lines 4, 7a and 11b. The narratives have been updated and reflected on Schedule O. Form 990, Part VI, Section A, line 4 The Code of Regulations of Ronald McDonald House Charities of Northeast Ohio, Inc. was amended three times in 2021. The first amendment adopted and effective May 25, 2021 added a new section to Article III to establish a McDonald's Advisory Committee comprised of representative groups of McDonald's NEO Owner/Operators selected by the McDonald's NEO Co-Op, Northeast Ohio McDonald's vendors invited to serve by the McDonald's NEO Co-Op, Directors of the Corporation appointed by the Corporation President, and Corporation staff members designated by the Corporation's Chief Executive Officer. The purposes of the McDonald's Advisory Committee are to maintain a flow of communications between the McDonald's Owner/Operators and the Corporation and to promote awareness and engagement of McDonald's employees in the Corporation's mission and programs. This first amendment also amended the Standing Committees provision to retitle the Facilities and Operations Committee to be the Facilities Committee and to establish a separate Programs Committee. The second amendment adopted and effective July 20, 2021 amended Section 3 of Article II to provide that the person serving from time to time as Secretary of the Northeastern Ohio McDonald's Business Association, Inc. be a full member of the Corporation's Board of Directors. The third amendment adopted and effective September 14, 2021 amended Section 2 of Article III to provide that approval of the appointment of members of Community Trustees is to be made by the Corporation's Governance Committee rather than by the full Board of Directors. Form 990, Part VI, Section A, line 7a Section 3 of Article II of The Code of Regulations of Ronald McDonald House Charities of Northeast Ohio, Inc. (RMHC NEO) was amended effective July 20, 2021 to provide that the person serving from time to time as Secretary of the Northeastern Ohio McDonald's Business Association, Inc. be a full member of the Corporation's Board of Directors. Thus, it is the members of that organization and not the RMHC NEO Board who make that determination by who they elect to be their Secretary. Form 990, Part VI, Section B, line 11b Prior to filing with the IRS, the Form 990 was reviewed by the Chief Executive Officer, Chief Operating Officer, Chief Financial Officer, Senior Accountant, Chair of the Audit Committee, Treasurer, and the Officers of the Board of Directors. In addition, a final copy of the Form 990 was provided to each member of the governing board before it was filed. Form 990, Part VI, Section B, line 12c Any trustee, principal officer, member of a committee with board-delegated powers, or any other person who is in a position to exercise substantial influence over the decisions of the board or who has a direct or indirect financial interest must annually sign a conflict of interest form. A potential conflict of interest must be disclosed prior to any discussion and the individual with the conflict of interest must leave the board or committee meeting while the determination of a conflict of interest is discussed and voted upon. The remaining board or committee members at the meeting shall decide if a conflict of interest exists. If a conflict of interest does exist, that individual may be present during discussion but must leave the room for any final discussion and the vote. The disclosure and subsequent vote on the conflict of interest along with the vote on the issue at hand must be noted in meeting minutes. Form 990, Part VI, Section B, line 15 The Human Resource Task Force reviews the organizational and compensation structure of RMHC NEO. The committee approves salary adjustments for RMHC NEO staff and documentation is maintained in electronic personnel files. Staff salaries and percentage of increase are approved annually by the board as part of the budgeting process. A salary study was updated by an outside consultant in 2021. This study was used to benchmark whether RMHC NEO staff were being compensated appropriately and will be reviewed and updated every two-three years under the purview of the Human Resource Task Force and Chief Operating Officer. The Executive Committee conducts an annual review of the Chief Executive Officer's performance, sets goals and approves compensation. The Human Resource Task Force provides compensation recommendations, based on available and relevant compensation surveys used as benchmarks to determine competitive practices. Form 990, Part VI, Section C, line 19 The organization will provide copies (via US mail, email, or in person), of governing documents, conflict of interest policies and financial statements within one week of a request from the public, for the same period of time as set forth in Internal Revenue Code section 6104(d). The most recent audited financial statements, the Form 990, and the RMHC NEO annual Program Impact report, which includes results from the most recent audit including current program information, and a list of Board of Directors and staff, are located on the RMHC NEO website. Children's Family Care Inc 141 West State Street Akron OH 44302 341405958 Rental for families with children being treated at Akron Children's Hospital OH 501(c)(3) PF Ronald McDonald House Charities of Northeast Ohio Inc 1 0 0 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 Children's Family Care Inc K 573588 FMV Children's Family Care Inc C 476698 FMV