2020-04-08T07:20:29-05:00 2019-06-30 200427530 RIVES & ASSOCIATES LLP 4515 FALLS OF NEUSE ROAD SUITE 450 RALEIGH NC 27609 990 2018-07-01 562106758 CONSUMER EDUCATION SERVICES INC CONS 9198615340 3700 BARRETT DR RALEIGH NC 27609 MICHAEL CROXSON CEO 9198615340 2019-10-23 true MEGAN RUSHFORD CPA P01317611 9198326848 2019-12-16 66.77.128.118 2020-04-08 07:20:29 CD P C7FC538D9A398D80519534BDBF98E7A656324503 579CD5CB797D0171DDA39C8D2B975930FD792CA7 2018 2020-09-22 18:59:49Z MICHAEL CROXSON 3700 BARRETT DRIVE RALEIGH NC 27609 15097359 false X WWW.CESISOLUTIONS.ORG X 1998 NC CONSUMER EDUCATION SERVICES, INC ("CESI") IS A NON-PROFIT SERVICE PROVIDER OF COMPREHENSIVE PERSONAL FINANCIAL EDUCATION AND SOLUTIONS FOR ALL LIFE STAGES AND FOR ALL LIFE'S MILESTONES OUR GOAL IS ENHANCED ECONOMIC SECURITY FOR EVERYONE WE SERVE. 7 7 101 33 0 1900594 1794060 5070470 5263874 1123994 333556 443739 979112 8538797 8370602 250100 250000 0 4377618 4526481 0 0 4384081 4054131 9011799 8830612 -473002 -460010 23375411 23715201 2406233 2273404 20969178 21441797 X CONSUMER EDUCATION SERVICES, INC ("CESI") IS A NON-PROFIT SERVICE PROVIDER OF COMPREHENSIVE PERSONAL FINANCIAL EDUCATION AND SOLUTIONS FOR ALL LIFE STAGES AND FOR ALL LIFE'S MILESTONES OUR GOAL IS ENHANCED ECONOMIC SECURITY FOR EVERYONE WE SERVE. false false 5886046 250000 4466415 THIS PROGRAM ASSISTS CLIENTS IN MANAGING THEIR PERSONAL FINANCES THROUGH THE PROVISION OF DEBT MANAGEMENT SERVICES, CREDIT COUNSELING, EDUCATION AND TRAINING, AND BUDGET PLANNING. CESI OFFERS ASSISTANCE OVER THE PHONE, ONLINE, AND IN PERSON. CERTIFIED CREDIT COUNSELOR'S DISCUSS VARIOUS OPTIONS WITH CLIENTS REGARDING FINANCIAL DECISIONS. THEY ASSESS INDIVIDUALS' PERSONAL FINANCIAL SITUATIONS AND ASSIST THEM IN DEVELOPING A BUDGET IN ORDER TO IMPROVE THEIR OVERALL CREDIT. DURING THE FISCAL YEAR ENDING JUNE 30, 2019 APPROXIMATELY 17,308 FINANCIALLY DISTRESSED INDIVIDUALS RECEIVED CREDIT COUNSELING AND FREE EDUCATIONAL RESOURCE MATERIALS. 686836 COMMUNITY EDUCATION OUTREACH: CESI SUPPORTS THE ADVANCEMENT OF FINANCIAL LITERACY EDUCATION WITHIN LOCAL AND STATE COMMUNITIES THROUGH A STRONG COMMUNITY OUTREACH PROGRAM. CESI'S OUTREACH EFFORTS INCLUDE GROUP EDUCATION PROGRAMS IN A CLASSROOM SETTING, TYPICALLY IN PARTNERSHIP WITH LOCAL COMMUNITY AGENCIES OR EDUCATION INSTITUTIONS. DURING THE FISCAL YEAR ENDING JUNE 30, 2019 CESI CONDUCTED 195 COMMUNITY OUTREACH CLASSES ASSISTING 3,682 INDIVIDUALS OR FAMILIES. CESI'S FINANCIAL LITERACY EDUCATION COVERS TOPICS SUCH AS: BUDGETING AND SAVING, BANKING, IDENTITY THEFT PROTECTION, UNDERSTANDING CREDIT REPORTS AND SCORES, FINANCIAL GOAL SETTING, SAVING FOR RETIREMENT, AND UNDERSTANDING CREDIT AND DEBT. CESI ALSO OFFERS A WIDE VARIETY OF COURSES COVERING FINANCIAL TOPICS GEARED TOWARD YOUTH AND YOUNG ADULTS. ALL OUTREACH CLASSES ARE CONDUCTED BY OUR OUTREACH TEAM OF COMMUNITY EDUCATORS. IN ADDITION TO OUR COMMUNITY EDUCATION COURSES, CESI OFFERS A VARIETY OF EDUCATION RESOURCES AVAILABLE TO ALL CONSUMERS VIA OUR WEBSITE. THESE RESOURCES ASSIST CONSUMERS IN LEARNING HOW TO BETTER MANAGE THEIR FINANCES AND ACHIEVE THE GOAL OF BECOMING DEBT FREE. OUR ONLINE RESOURCES INCLUDE: THE CESI GUIDE TO PERSONAL FINANCE SERIES, PERSONAL FINANCE CALCULATORS, QUARTERLY E-NEWSLETTERS, EBOOKS, VIDEOS, AND ONLINE BLOGS. 358053 362425 CESI HOMEOWNERSIP CENTER PROVIDED A VARIETY OF COUNSELING SERVICES, RANGING FROM FORECLOSURE PREVENTION TO PRE PURCHASE, TO 514 INDIVIDUALS AND FAMALIES. APPROXIMATELY 10% OF CLIENTS RECEIVED FORECLOSURE PREVENTION COUNSELING, 33% RECEIVED REVERSE MORTGAGE COUNSELING AND THE REMAINING 57% RECEIVED PRE PURCHASE COUNSELING, GROUP EDUCATION WORKSHOPS AND OTHER SERVICES. WE WORKED WITH COMMUNITY PARTNERS, FACILITATING HOME BUYER GROUP EDUCATION WORKSHOPS FOR COMMUNITY LAND TRUSTEES AND HABITAT FOR HUMANITY OF WAKE COUNTY. CESI STAFF ALSO PARTICIPATED IN OVER A DOZEN COMMUNITY OUTREACH EVENTS, INCLUDING OUR SIGNATURE NATIONAL HOMEOWNERSHIP MONTHLY COMMUNITY DAY CELEBRATION, DURHAM BULL CITY VETERANS STAND DOWN 2018 AND CAPITAL AREA VETERANS STAND DOWN 2018 THE PURPOSE OF THE BULL CITY VETERANS STANDDOWN AND CAPITAL AREA VETERANS STANDDOWN IS TO ASSIST ALL VETERANS IN THE AREA OF HEALTHCARE, VA BENEFITS AND CONSULTATION, MENTAL HEALTH/SUBSTANCE ABUSE, LEGAL EDUCATION, SPIRITUAL GUIDANCE, SOCIAL SERVICES EMPLOYMENT ASSISTANCE AND DENTAL CLINIC. CESI ALSO ASSIST CONSUMERS THROUGH THE NORTH CAROLINA HOUSING FINANCE AGENCY (NCHFA). THE FIRST PROJECT IS STATE HOME FORECLOSURE PREVENTION PROJECT (SHFPP) WHICH HELPS NORTH CAROLINA HOMEOWNERS WHO HAVE RECEIVED A 45 DAY LETTER FROM THEIR SERVICER TO AVOID FORECLOSURE BY PUTTING THEM IN CONTACT WITH A HUD HOUSING COUNSELING AGENGCIES WHO CAN ASSIST THEM WITH LOSS MITIGATION OPTIONS. OTHER PROJECTS ARE HARDEST HIT FUND (HHF), NORTH CAROLINA FORECLOSURE PREVENTION FUND (FPF), OR MORTGAGE PAYMENT PROGRAM (MPP). THESE PROJECTS HELP NORTH CAROLINA HOMEOWNERS WHO HAVE LOST THEIR JOBS OR HAVE EXPERIENCD SOME OTHER TYPE OF EMPLOYMENT RELATED FINANCIAL HARDSHIP TO MAKE THEIR MORTGAGE PAYMENTS WHILE THEY LOOK FOR A JOB OR RETRAIN FOR A NEW JOB. BETWEEN JULY 1, 2018 AND JUNE 30, 2019 CESI HANDLED 23,648 PHONE CALLS FROM CONSUMERS THAT EITHER RECEIVED LETTERS FROM NCHFA OR WHO HAVE LEARNED ABOUT THE FPF PROGRAM VIA THE WEBSITE NCFORECLOSUREPREVENTION.GOV OR OTHER TYPE OF MARKETING THAT HAS BEEN DONE FOR THE PROGRAM. 436693 435034 BANKRUPTCY COUNSELING - CESI OFFERS BANKRUPTCY COUNSELING FOR INDIVIDUALS IN NEED OF EITHER PRE-FILING CREDIT COUNSELING OR POST-FILING DEBTOR EDUCATION. BEFORE AN INDIVIDUAL FILES FOR CHAPTER 7 OR CHAPTER 13 BANKRUPTCY, A CREDIT COUNSELING CERTIFICATE FROM AN EOUST APPROVED AGENCY IS REQUIRED. CESI PROVIDES THE REQUIRED COUNSELING FOR OUR CLIENTS IN ORDER TO OBTAIN THE CERTIFICATE. THIS CAN BE DONE BOTH ONLINE AND BY PHONE. AFTER COMPLETING THE CREDIT COUNSELING AND FILING FOR BANKRUPTCY, INDIVIDUALS ARE REQUIRED TO COMPLETE A DEBTOR EDUCATION COURSE BY AN EOUST APPROVED PROVIDER. THIS COURSE IS OFFERED BOTH ONLINE AND BY PHONE. BOTH PRE-CREDIT COUNSELING AND POST-CREDIT COUNSELING ARE PERFORMED BY CERTIFIED COUNSELORS. 436693 435034 7367628 true true false false false false false false true false true false false true true false false true false false false false false false false false false true false true false false false false false false false false false false false false false true false false false true 9 0 true 101 true false false false false false false false false X 7 7 false false false false false false false true true false false false true true true true true true true false NC WV IL OR X X STEVEN COLE 9198615324 3700 BARRETT DRIVE RALEIGH NC 27609 AMY BLACKWELL BOARD MEMBER 5.00 X 0 0 0 DR DIANE CHEN BOARD SECRET 5.00 X X 0 0 0 ROBERT J FITZGERALD CHAIRMAN 5.00 X X 0 0 0 MATTHEW MALL BOARD MEMBER 5.00 X 0 0 0 WAYNE STALLINGS BOARD MEMBER 5.00 X 0 0 0 ALEXIS NELSON BOARD MEMBER 5.00 X 0 0 0 NAVEED IFTIKAR BOARD MEMBER 5.00 X 0 0 0 MICHAEL CROXSON CEO 40.00 X 239872 0 18844 STEVEN COLE TREASURER 40.00 X 86565 0 11391 JEAN ELIAS MARKETING V. 40.00 X 119852 0 21065 446289 51300 2 false true false 1794060 1794060 DEBT MANAGEMENT PROGRAM 4466415 4466415 COUNSELING PROGRAMS 435034 435034 HOUSING SERVICES 362425 362425 5263874 486171 486171 6574142 6726757 -152615 -152615 -152615 MARKETING REVENUE 873708 873708 OTHER INCOME 105404 105404 979112 8370602 6090371 486171 250000 250000 3654597 2804382 850215 570029 437349 132680 301855 231595 70260 165295 82648 82647 21790 21790 2557853 2547559 10294 354258 283408 70850 154472 124878 29594 46061 36849 9212 28566 23081 5485 24645 16683 7962 51620 43877 7743 70910 56728 14182 CREDIT COUNSELING SUPPORT 219482 219482 LICENSES AND PERMITS 121586 97269 24317 MISCELLANEOUS 119316 86979 32337 BANKRUPTCY 107264 107264 11013 -82403 93416 8830612 7367628 1462984 0 1404424 1318572 757162 783725 99483 56993 101795 78077 24803 2790503 1657957 1094527 1132546 17392986 17454033 2591242 2800244 23375411 23715201 570557 557405 663030 762824 805717 445261 366929 507914 2406233 2273404 X 20969178 21441797 20969178 21441797 23375411 23715201 -460010 668629 264000 X false true X true false X 2724938 1683888 1851114 1900594 1794060 9954594 2724938 1683888 1851114 1900594 1794060 9954594 606406 9348188 890075 959195 532648 627790 486171 3495879 215706 7619 223325 13673798 11757195 0.68370 0.61700 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED false true X 156896 156896 1206909 289951 916958 1299386 1283842 15544 127312 84164 43148 1132546 INTANGIBLE PROPERTY 2200000 NONQUALIFIED RETIREMENT PLAN ASSETS 407914 FINANCING RECEIVABLE 168017 SECURITY DEPOSITS 24313 2800244 NONQUALIFIED RETIREMENT PLAN LIABILI 407914 LOC 100000 507914 8370602 8370602 8370602 8830612 8830612 8830612 SCHEDULE D, PAGE 2, PART IV, LINE 2B CESI OFFERS DEBT MANAGEMENT PROGRAMS TO ASSIST CLIENTS IN PAYING THEIR UNSECURED DEBTS FUNDS RECIEVED FROM CLIENTS PARTICIPATING IN THE DEBT MANAGEMENT PROGRAM ARE DEPOSITED INTO VARIOUS DEPOSITORY ACCOUNTS AND IN TO A SEPARATE FOR THE BENEFIT OF OTHER ACCOUNT (THE "FBO ACCOUNT") ON A DAILY BASIS. FUNDS RESIDING IN THE FBO ACCOUNTS ARE DISBURSED TO CESI'S OPERATING ACCOUNT AS CONTRIBUTIONS MADE TO CESI BY CREDITORS AND/OR CLIENTS. CERTAIN STATES REQUIRE THAT CLIENTS FUNDS BE HELD IN A DEPOSITORY ACCOUNT WITHIN THAT STATE UNTIL THE RESPECTICVE CREDITORS ARE PAID. IN THIS SITUATION CREDITORS ARE PAID FROM MONIES FROM THIS STATE'S DEPOSITORY ACCOUNT. INTEREST INCOME EARNED ON FUNDS HELD IN THE VARIOUS RESTRICTED ACCOUNTS IS USED TO PAY FOR BANK FEES AND OTHER EXPENSES. CESI IS RESPONSIBLE FOR ANY EXCESS EXPENSE ARISING FROM THE ACTIVITIES OF THESE ACCOUNTS. true COMMUNITY LOAN CENTER OF THE NC TRIANGLE INC 3700 BARRETT DRIVE RALEIGH NC 27609 823990062 3 250000 LAUNCH ORGANIZATION 1 SCHEDULE I, PAGE 1, PART I, LINE 2 CESI'S BOARD OF DIRECTORS APPROVES THE USE OF FUNDS, THEN THE ORGANIZATION MONITORS THE GRANTEES USE OF FUNDS. false false false false false false false false false MICHAEL CROXSON CEO 239872 18844 258716 FORM 990 - ORGANIZATION'S MISSION CONSUMER EDUCATION SERVICES, INC ("CESI") IS A NON-PROFIT SERVICE PROVIDER OF COMPREHENSIVE PERSONAL FINANCIAL EDUCATION AND SOLUTIONS FOR ALL LIFE STAGES AND FOR ALL LIFE'S MILESTONES OUR GOAL IS ENHANCED ECONOMIC SECURITY FOR EVERYONE WE SERVE. FORM 990, PAGE 2, PART III, LINE 4B COMMUNITY EDUCATION OUTREACH: CESI SUPPORTS THE ADVANCEMENT OF FINANCIAL LITERACY EDUCATION WITHIN LOCAL AND STATE COMMUNITIES THROUGH A STRONG COMMUNITY OUTREACH PROGRAM. CESI'S OUTREACH EFFORTS INCLUDE GROUP EDUCATION PROGRAMS IN A CLASSROOM SETTING, TYPICALLY IN PARTNERSHIP WITH LOCAL COMMUNITY AGENCIES OR EDUCATION INSTITUTIONS. DURING THE FISCAL YEAR ENDING JUNE 30, 2019 CESI CONDUCTED 195 COMMUNITY OUTREACH CLASSES ASSISTING 3,682 INDIVIDUALS OR FAMILIES. CESI'S FINANCIAL LITERACY EDUCATION COVERS TOPICS SUCH AS: BUDGETING AND SAVING, BANKING, IDENTITY THEFT PROTECTION, UNDERSTANDING CREDIT REPORTS AND SCORES, FINANCIAL GOAL SETTING, SAVING FOR RETIREMENT, AND UNDERSTANDING CREDIT AND DEBT. CESI ALSO OFFERS A WIDE VARIETY OF COURSES COVERING FINANCIAL TOPICS GEARED TOWARD YOUTH AND YOUNG ADULTS. ALL OUTREACH CLASSES ARE CONDUCTED BY OUR OUTREACH TEAM OF COMMUNITY EDUCATORS. IN ADDITION TO OUR COMMUNITY EDUCATION COURSES, CESI OFFERS A VARIETY OF EDUCATION RESOURCES AVAILABLE TO ALL CONSUMERS VIA OUR WEBSITE. THESE RESOURCES ASSIST CONSUMERS IN LEARNING HOW TO BETTER MANAGE THEIR FINANCES AND ACHIEVE THE GOAL OF BECOMING DEBT FREE. OUR ONLINE RESOURCES INCLUDE: THE CESI GUIDE TO PERSONAL FINANCE SERIES, PERSONAL FINANCE CALCULATORS, QUARTERLY E-NEWSLETTERS, EBOOKS, VIDEOS, AND ONLINE BLOGS. FORM 990, PAGE 2, PART III, LINE 4C CESI HOMEOWNERSIP CENTER PROVIDED A VARIETY OF COUNSELING SERVICES, RANGING FROM FORECLOSURE PREVENTION TO PRE PURCHASE, TO 514 INDIVIDUALS AND FAMALIES. APPROXIMATELY 10% OF CLIENTS RECEIVED FORECLOSURE PREVENTION COUNSELING, 33% RECEIVED REVERSE MORTGAGE COUNSELING AND THE REMAINING 57% RECEIVED PRE PURCHASE COUNSELING, GROUP EDUCATION WORKSHOPS AND OTHER SERVICES. WE WORKED WITH COMMUNITY PARTNERS, FACILITATING HOME BUYER GROUP EDUCATION WORKSHOPS FOR COMMUNITY LAND TRUSTEES AND HABITAT FOR HUMANITY OF WAKE COUNTY. CESI STAFF ALSO PARTICIPATED IN OVER A DOZEN COMMUNITY OUTREACH EVENTS, INCLUDING OUR SIGNATURE NATIONAL HOMEOWNERSHIP MONTHLY COMMUNITY DAY CELEBRATION, DURHAM BULL CITY VETERANS STAND DOWN 2018 AND CAPITAL AREA VETERANS STAND DOWN 2018 THE PURPOSE OF THE BULL CITY VETERANS STANDDOWN AND CAPITAL AREA VETERANS STANDDOWN IS TO ASSIST ALL VETERANS IN THE AREA OF HEALTHCARE, VA BENEFITS AND CONSULTATION, MENTAL HEALTH/SUBSTANCE ABUSE, LEGAL EDUCATION, SPIRITUAL GUIDANCE, SOCIAL SERVICES EMPLOYMENT ASSISTANCE AND DENTAL CLINIC. CESI ALSO ASSIST CONSUMERS THROUGH THE NORTH CAROLINA HOUSING FINANCE AGENCY (NCHFA). THE FIRST PROJECT IS STATE HOME FORECLOSURE PREVENTION PROJECT (SHFPP) WHICH HELPS NORTH CAROLINA HOMEOWNERS WHO HAVE RECEIVED A 45 DAY LETTER FROM THEIR SERVICER TO AVOID FORECLOSURE BY PUTTING THEM IN CONTACT WITH A HUD HOUSING COUNSELING AGENGCIES WHO CAN ASSIST THEM WITH LOSS MITIGATION OPTIONS. OTHER PROJECTS ARE HARDEST HIT FUND (HHF), NORTH CAROLINA FORECLOSURE PREVENTION FUND (FPF), OR MORTGAGE PAYMENT PROGRAM (MPP). THESE PROJECTS HELP NORTH CAROLINA HOMEOWNERS WHO HAVE LOST THEIR JOBS OR HAVE EXPERIENCD SOME OTHER TYPE OF EMPLOYMENT RELATED FINANCIAL HARDSHIP TO MAKE THEIR MORTGAGE PAYMENTS WHILE THEY LOOK FOR A JOB OR RETRAIN FOR A NEW JOB. BETWEEN JULY 1, 2018 AND JUNE 30, 2019 CESI HANDLED 23,648 PHONE CALLS FROM CONSUMERS THAT EITHER RECEIVED LETTERS FROM NCHFA OR WHO HAVE LEARNED ABOUT THE FPF PROGRAM VIA THE WEBSITE NCFORECLOSUREPREVENTION.GOV OR OTHER TYPE OF MARKETING THAT HAS BEEN DONE FOR THE PROGRAM. FORM 990, PAGE 2, PART III, LINE 4D BANKRUPTCY COUNSELING - CESI OFFERS BANKRUPTCY COUNSELING FOR INDIVIDUALS IN NEED OF EITHER PRE-FILING CREDIT COUNSELING OR POST-FILING DEBTOR EDUCATION. BEFORE AN INDIVIDUAL FILES FOR CHAPTER 7 OR CHAPTER 13 BANKRUPTCY, A CREDIT COUNSELING CERTIFICATE FROM AN EOUST APPROVED AGENCY IS REQUIRED. CESI PROVIDES THE REQUIRED COUNSELING FOR OUR CLIENTS IN ORDER TO OBTAIN THE CERTIFICATE. THIS CAN BE DONE BOTH ONLINE AND BY PHONE. AFTER COMPLETING THE CREDIT COUNSELING AND FILING FOR BANKRUPTCY, INDIVIDUALS ARE REQUIRED TO COMPLETE A DEBTOR EDUCATION COURSE BY AN EOUST APPROVED PROVIDER. THIS COURSE IS OFFERED BOTH ONLINE AND BY PHONE. BOTH PRE-CREDIT COUNSELING AND POST-CREDIT COUNSELING ARE PERFORMED BY CERTIFIED COUNSELORS. FORM 990, PAGE 6, PART VI, LINE 11B THE PRESIDENT & CEO AND THE DIRECTOR OF FINANCE ARE RESPONSIBLE FOR REVIEWING AND APPROVING THE FORM 990 AND THE FORM 990-T BEFORE IT IS FILED. FORM 990, PAGE 6, PART VI, LINE 12C OFFICERS, DIRECTORS, AND KEY EMPLOYEES ARE REQUIRED TO DISCLOSE ANY POTENTIAL CONFLICTS OF INTEREST ANNUALLY ON A CONFLICT OF INTEREST FORM. ANY KNOWN CONFLICTS OF INTREST REQUIRE IMMEDIATE DISCLOSURE. FORM 990, PAGE 6, PART VI, LINE 15A THE BOARD OF DIRECTORS GENERALLY DETERMINES AND REVIEWS THE SALARY OF THE PRESIDENT AND CEO. FORM 990, PAGE 6, PART VI, LINE 15B THE BOARD OF DIRECTORS GENERALLY DETERMINES AND REVIEWS THE SALARY OF KEY EMPLOYEES. FORM 990, PAGE 6, PART VI, LINE 19 CESI MAKES IT GOVERNING DOCUMENTS, CONFLICTS OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST. THE ORGANIZATION FORM 990 IS ALSO AVAILABLE ON GUIDESTAR.ORG. COMMUNITY LOAN CENTER OF THE NC TRIANGLE INC 3700 BARRETT DRIVE RALEIGH NC 27609 823990062 LOANS NC 3 7 N/A false false true false false false false false false false false false false false true true false false false false COMMUNITY LOAN CENTER OF THE NC TRIANGLE INC B 250000 CASH