2018-11-12T13:53:56-06:00 2017-12-31 521853933 JONES MARESCA & MCQUADE PA 10500 LITTLE PATUXENT PKWY SUITE 770 COLUMBIA MD 21044 990 2017-01-01 330770440 INCHARGE DEBT SOLUTIONS INCH 4072917770 5750 MAJOR BLVD NO 300 ORLANDO FL 32819 WILLIAM MALSEED TREASURER/SECRETARY 4072917770 2018-11-12 1 LISA CHEIFETZ P01444196 4108840220 64.88.174.3 2018-11-12 13:54:08 ES P 0087580C7340B0612ABF44AF1D415F2C3C4A590E 14F08357CD8A45A07552E95F8525FACB4E721392 2017 2019-02-21 02:37:17Z ETTA W MONEY 5750 MAJOR BLVD STE 300 ORLANDO FL 32819 15424274 0 X WWW.INCHARGE.ORG X 1997 NV INCHARGE DEBT SOLUTIONS (IDS) PROVIDES CREDIT, BANKRUPTCY, HOUSING, AND STUDENT LOAN COUNSELING SERVICES TO THE GENERAL PUBLIC. THESE SERVICES INCLUDE EDUCATIONAL MATERIALS AND RESOURCES, SOLUTIONS-BASED COUNSELING, CLIENT DEBT MANAGEMENT PROGRAMS, BANKRUPTCY CREDIT COUNSELING AND PRE-DISCHARGE DEBTOR EDUCATION SERVICES, FORECLOSURE PREVENTION, HOMEBUYER EDUCATION, PRE-PURCHASING HOUSING COUNSELING, STUDENT LOAN COUNSELING, AND OTHER FINANCIAL LITERACY ACTIVITIES FOR THE BENEFIT OF THE GENERAL PUBLIC. 8 8 129 8 0 0 5329067 4979081 9614731 10166881 18558 41035 0 0 14962356 15186997 4000 4000 0 0 4764566 4885964 0 0 26388 10721569 10163126 15490135 15053090 -527779 133907 4903973 5332430 2268160 2571257 2635813 2761173 X INCHARGE DEBT SOLUTIONS HELPS CONSUMERS ACHIEVE FINANCIAL BALANCE AND MOVE CLOSER TO THEIR DREAMS. 0 0 9229745 4000 42462 CREDIT COUNSELING AND EDUCATION - THIS PROGRAM ASSISTS CONSUMERS IN MANAGING THEIR PERSONAL FINANCES THROUGH THE PROVISION OF SOLUTIONS-BASED CREDIT COUNSELING, BUDGET PLANNING AND FINANCIAL EDUCATIONAL MATERIALS. SOLUTIONS-BASED COUNSELING IS DESIGNED TO FIND THE RIGHT SOLUTION FOR EACH DEBT DISTRESSED CONSUMER. NEARLY 60,000 FINANCIALLY DISTRESSED INDIVIDUALS RECEIVED CREDIT COUNSELING, AND FINANCIAL EDUATIONAL MATERIALS DURING 2017. FINANCIAL EDUCATIONAL MATERIALS ASSIST CONSUMERS IN ACQUIRING AND IMPROVING MONEY MANAGEMENT SKILLS AND MANAGING CREDIT. CREDIT COUNSELING SERVICES ARE OFFERED IN PERSON FOR INDIVIDUALS RESIDING IN THE CENTRAL FLORIDA AREA, AND NATIONALLY OVER THE TELEPHONE AND THROUGH THE INTERNET. 3466382 9091388 DEBT MANAGEMENT - IDS OFFERS DEBT MANAGEMENT PROGRAMS TO ASSIST CONSUMERS IN PAYING OFF THEIR UNSECURED DEBTS AND TO BETTER MANAGE THEIR FINANCIAL OBLIGATIONS IN THE FUTURE. IDS PROCESSES DEBT PAYMENTS, ATTEMPTS TO SECURE A REDUCTION IN INTEREST RATES, AND ATTEMPTS TO ESTABLISH AFFORDABLE MONTHLY PAYMENTS ON THE CLIENTS' BEHALF. CLIENTS ARE PROVIDED INITIAL AND CONTINUING EDUCATIONAL ASSISTANCE THROUGH FINANCIAL EDUCATIONAL MATERIALS AND GUIDANCE IN FINANCIAL MATTERS AS DETERMINED BY THEIR NEEDS. 1089001 438304 BANKRUPTCY COUNSELING AND DEBTOR EDUCATION - BANKRUPTCY LEGISLATION ENACTED BY CONGRESS IN 2005 REQUIRES INDIVIDUALS FILING FOR BANKRUPTCY TO COMPLETE A BANKRUPTCY CREDIT COUNSELING SESSION PRIOR TO FILING, AND AN INSTRUCTIONAL COURSE IN PERSONAL FINANCIAL MANAGEMENT (DEBTOR EDUCATION) PRIOR TO RECEIVING A BANKRUPTCY DISCHARGE. TO OFFER CONVENIENT, ON-DEMAND ACCESS TO THIS REQUIRED CONTENT, IDS PROVIDES INTERACTIVE WEB-BASED AND TELEPHONIC BANKRUPTCY CREDIT COUNSELING AND DEBTOR EDUCATION PROGRAMS. BOTH PROGRAMS ISSUE CERTIFICATES TO INDIVIDUALS WHO COMPLETE EACH PROGRAM AS REQUIRED BY THE TITLE 11 BANKRUPTCY CODE. DURING 2017, APPROXIMATELY 22,000 CERTIFICATES WERE ISSUED TO BANKRUPTCY PETITIONERS EVIDENCING THEIR SUCCESSFUL COMPLETION OF THE BANKRUPTCY CREDIT COUNSELING SESSION AND THE PERSONAL FINANCIAL MANAGEMENT COURSE. 217820 594727 HOUSING COUNSELING AND EDUCATION - IDS IS A LOCAL U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT ("HUD") APPROVED AGENCY IN THE STATE OF FLORIDA AND A MEMBER OF THE NATIONAL FOUNDATION FOR CREDIT COUNSELING ("NFCC"), WHICH ENABLES IDS TO SERVE CONSUMERS ON A NATIONWIDE BASIS. HOUSING COUNSELING SERVICES INCLUDE FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING, HOMEBUYER EDUCATION AND PRE-PURCHASE HOMEBUYER COUNSELING. FORECLOSURE PREVENTION AND MORTGAGE DELINQUENCY COUNSELING IS DESIGNED TO PROVIDE EXISTING BORROWERS WITH INFORMATION AND ASSISTANCE NEEDED TO AVOID FORECLOSURE. PROGRAM HIGHLIGHTS INCLUDE BUDGET PLANNING, EVALUATION OF ELIGIBILITY FOR LOAN MODIFICATION, ASSESSMENT OF ABILITY TO SUSTAIN HOME OWNERSHIP AND ALTERNATIVE HOUSING OPTIONS. HOMEBUYER EDUCATION IS DESIGNED TO BETTER PREPARE POTENTIAL HOMEOWNERS FOR HOMEOWNERSHIP. PARTICIPANTS EXAMINE THEIR HOUSING NEEDS, ANALYZE THEIR FINANCIAL SITUATION AND LEARN STRATEGIES TO IMPROVE FINANCIAL MANAGEMENT IN AN EFFORT TO BETTER PREPARE FOR HOMEOWNERSHIP. PARTICIPANTS ALSO LEARN HOW TO SHOP FOR A HOME, OBTAIN A MORTGAGE AND PREPARE FOR LIFE AS A HOMEOWNER. PRE-PURCHASE HOMEBUYER COUNSELING, A PERSONAL ONE-ON-ONE SESSION, IS OFFERED TO PROVIDE EDUCATION AND TIPS TO ASSIST POTENTIAL HOMEBUYERS IN IMPROVING FINANCIAL MANAGEMENT SKILLS AND UNDERSTANDING ALTERNATIVE SOURCES OF FUNDING AND MORTGAGE OPTIONS. DURING 2017, APPROXIMATELY 6,700 HOUSING COUNSELING SESSIONS WERE CONDUCTED. FINANCIAL LITERACY OUTREACH - IDS, IN CONJUNCTION WITH ITS SUPPORTING ORGANIZATION, INCHARGE EDUCATION FOUNDATION, CONDUCTS NUMEROUS FINANCIAL LITERACY WORKSHOPS, AND HOME BUYER EDUCATION CLASSES FOR THE GENERAL PUBLIC. THE GOAL OF EACH OUTREACH EVENT IS TO IMPROVE THE FINANCIAL CAPABILITIES OF ATTENDEES BY PROVIDING RELEVANT INFORMATION AND TOOLS CONCERNING PERSONAL FINANCE, MONEY MANAGEMENT, THE RESPONSIBLE USE OF CREDIT, AND THE HOME BUYING PROCESS. DURING 2017, OVER 1,900 INDIVDIUALS ATTENDED THE WORKSHOPS PROVIDED. 217820 594727 14002948 1 1 0 0 0 0 0 0 1 0 1 0 0 1 1 1 1 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 1 25 0 1 129 1 0 0 0 0 0 0 0 0 0 0 X 8 8 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 AZ CA IL MA MD NJ OR SC FL MS X X INCHARGE DEBT SOLUTIONS 4072917770 5750 MAJOR BLVD SUITE 300 ORLANDO FL 32819 DR JOSEPH CHAVEZ TRUSTEE 2.00 X 625 0 0 BHAVESH VADHANI TRUSTEE 2.00 X 0 0 0 ROBERT RUIZ TRUSTEE 2.00 X 650 0 0 KRISTEN SOLES TRUSTEE 2.00 X 650 0 0 VERONICA WHITELAW TRUSTEE 2.00 X 650 0 0 CAREY TARBELL TRUSTEE 2.00 X 650 0 0 PATRICIA WEXLER TRUSTEE 2.00 X 700 0 0 JEFF TASSEY TRUSTEE 2.00 X 650 0 0 JAMES HARRIS TRUSTEE 1.00 1.00 X 350 350 0 ETTA W MONEY PRESIDENT & CEO 48.00 2.00 X 310823 16359 35257 WILLIAM MALSEED SECRETARY/TREASURER 43.00 2.00 X 178616 9401 28579 SORAIA DEARAUJO V.P. OF OPERATIONS 45.00 X 186328 0 26281 CHRIS HENNINGSEN V.P. OF CONSUMER AWARENESS 45.00 X 184554 0 9412 MICHAEL WALKER SR. DIRECTOR OF INFORMATIO 45.00 X 142086 0 7641 ROBERT DARROCH SENIOR SOFTWARE ENGINEER/D 45.00 X 116250 0 5813 NIDIA MERCADO DIRECTOR OF INDUSTRY RELAT 45.00 X 105440 0 6232 ROBERT SESSIONS SENIOR SOFTWARE ENGINEER/D 45.00 X 101722 0 6046 CURTIS HENDERSON SR. DIRECTOR BUSINESS ANALYSIS 45.00 X 102823 0 6218 1433567 26110 131479 10 0 1 0 GOOGLE 13169 COLLECTION CENTER DRIVE CHICAGO IL 60693 PUBLIC SERVICE ANNOUNCEMENT 2704248 MICROSOFT BING PO BOX 13684 NEWARK NJ 07189 PUBLIC SERVICE ANNOUNCEMENT 420000 3C INCORPORATED 9755 PATUXENT WOODS DRIVE COLUMBIA MD 21046 PUBLIC SERVICE ANNOUNCEMENT 333650 EQUIFAX AUTHENTICATION SERVICES PO BOX 4472 ATLANTA GA 30302 CREDIT BUREAU SERVICE 180586 KNUCKLEPUCK HOLDING LLC 189 S ORANGE AVENUE ORLANDO FL 32801 WEB CONSULTING 174000 7 4979081 4979081 CLIENT PROCESSING FEES 900099 9091388 9091388 HOUSING COUNSELING FEES 900099 594727 594727 BANKRUPTCY COUNSEL. & DEBTOR ED. 900099 438304 438304 STUDENT LOAN COUNSELING 900099 36284 36284 CREDIT REPORT COUNSELING 900099 6178 6178 10166881 45212 45212 233100 237277 -4177 -4177 -4177 15186997 10166881 0 41035 4000 4000 961583 855020 105601 962 61340 54905 6318 117 3007406 2691890 309871 5645 63067 56129 6875 63 488186 436899 50360 927 304382 272049 31820 513 79007 70614 8260 133 63198 56485 6607 106 349915 312744 36581 590 47 42 5 130942 117033 13688 221 226597 202526 23689 382 26837 24031 2756 50 332308 297007 34741 560 1800 1608 189 3 PUBLIC AWARENESS 3899877 3892540 0 7337 OVERHEAD SUPPORT 3480906 3111134 363908 5864 EDUC. SERV. & MATERIALS 1356609 1354056 2553 DUES AND SUBSCRIPTIONS 67227 60086 7028 113 147856 132150 15457 249 15053090 14002948 1023754 26388 639519 1050344 108138 66100 95321 171886 1635 1549 155328 102084 8722293 8116542 885824 605751 1783639 1920227 165548 52778 1069021 1361711 4903973 5332430 974139 983553 225000 225993 817053 993964 251968 367747 2268160 2571257 X 2635813 2761173 2635813 2761173 4903973 5332430 133907 -8547 0 X X 0 1 X 1 0 X 7156163 6368896 5811438 5329067 4979081 29644645 7156163 6368896 5811438 5329067 4979081 29644645 17357914 12286731 25513 34873 41982 40042 45212 187622 34494 38483 72977 29905244 47139620 0.41090 0.40300 X 0 1 X 8722293 8116542 605751 605751 ESCROW CASH 993964 DEFERRED COMPENSATION 367747 1361711 DEFERRED COMPENSATION 367747 367747 X 15178450 -8547 -8547 15186997 0 15186997 15053090 0 15053090 0 15053090 PART IV, LINE 2B: FUNDS RECEIVED FROM CLIENTS PARTICIPATING IN THE DEBT MANAGEMENT PROGRAM ARE HELD IN VARIOUS SEPARATE FBO BANK ACCOUNTS UNTIL THEY ARE DISTRIBUTED TO CREDITORS AND CONTRIBUTIONS AND FEES ARE DISBURSED TO IDS. CERTAIN STATES REQUIRE THAT CASH ACCOUNTS BE HELD IN THE SAME STATE THAT FUNDS ARE RECEIVED. ALL RESTRICTED CASH ACCOUNTS ARE NOT AVAILABLE FOR IDS' OPERATING EXPENSES OR CREDITORS OF IDS. PART X, LINE 2: IDS BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS. TAX YEARS PRIOR TO 2014 ARE NO LONGER SUBJECT TO EXAMINATION BY THE INTERNAL REVENUE SERVICE. X X X X X 0 0 0 0 0 0 0 1 0 ETTA W MONEY PRESIDENT & CEO 290873 15309 14250 750 5700 300 32069 1688 1425 75 344317 18122 0 0 WILLIAM MALSEED SECRETARY/TREASURER 163984 8631 9787 515 4845 255 24870 1309 2280 120 205766 10830 0 0 SORAIA DEARAUJO V.P. OF OPERATIONS 171741 0 8587 0 6000 0 25321 0 960 0 212609 0 0 0 CHRIS HENNINGSEN V.P. OF CONSUMER AWARENESS 171987 0 6867 0 5700 0 8152 0 1260 0 193966 0 0 0 PART I, LINE 7 THE NON-FIXED PAYMENTS REPRESENT NOMINAL AMOUNTS GRANTED BY THE BOARD OF TRUSTEES IN RECOGNITION OF ANNUAL GOAL ACHIEVEMENTS AS SPECIFIED IN THE STRATEGIC PLAN. ETTA MONEY PRESIDENT AND CEO 12637 ETTA MONEY'S DAUGHTER, SARAH MONEY WAS EMPLOYED BY IDS DURING 2017 AS A CUSTOMER SUPPORT REPRESENTATIVE 0 WILLIAM MALSEED SECRETARY/TREASURER 24591 WILLIAM MALSEED'S DAUGHTER RACHEL MALSEED WAS EMPLOYED BY IDS DURING 2017 AS A CUSTOMER SUPPORT REPRESENTATIVE. 0 SORAIA DEARAUJO V.P. OF OPERATIONS 24112 SORAIA DEARAUJO'S DAUGHTER, BIANCA BADILLO-DEARAUJO WAS EMPLOYED BY IDS DURING 2017 AS A CLIENT SERVICES REPRESENTATIVE. 0 FORM 990, PART VI, SECTION B, LINE 11B THE TREASURER, AUDIT COMMITTEE, THE PRESIDENT & CEO OF INCHARGE DEBT SOLUTIONS, AND THE FULL BOARD REVIEW AND APPROVE THE FORM 990 PRIOR TO ITS FILING. FORM 990, PART VI, SECTION B, LINE 12C OFFICERS, TRUSTEES AND KEY EMPLOYEES ARE REQUIRED TO DISCLOSE ANY POTENTIAL CONFLICTS OF INTEREST ON A CONFLICT OF INTEREST FORM THAT IS COMPLETED ANNUALLY. POTENTIAL CONFLICTS ARE TO BE REPORTED TO THE ORGANIZATION AS SOON AS KNOWN. FOLLOW-UP IS PERFORMED TO ENSURE ALL CONFLICT OF INTEREST FORMS ARE RECEIVED. ALL NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM OTHER THAN TRUSTEES ARE INVESTIGATED BEFORE PROVIDING THE FORMS TO THE GOVERNANCE COMMITTEE. NOTED ITEMS ON CONFLICT OF INTEREST FORMS RECEIVED FROM TRUSTEES ARE INVESTIGATED BY THE GOVERNANCE COMMITTEE. FORM 990, PART VI, SECTION B, LINE 15 THE ORGANIZATION HAS A SEPARATE BOARD APPOINTED COMPENSATION COMMITTEE THAT DETERMINES THE SALARY OF THE OFFICERS ON AN ANNUAL BASIS. SALARY COMPARABILITY DATA AND PERFORMANCE IS REVIEWED AS THE BASIS FOR OFFICER COMPENSATION ANNUALLY. ON A REGULAR BASIS, AN INDEPENDENT COMPENSATION CONSULTANT MAY BE USED TO PERFORM A COMPENSATION SURVEY OR STUDY. KEY EMPLOYEES MAY RECEIVE SALARY INCREASES BASED ON AN EVALUATION OF PERFORMANCE. PERIODICALLY, KEY EMPLOYEES' SALARIES ARE COMPARED TO MARKET DATA. THE LAST COMPENSATION REVIEW WAS CONDUCTED IN FEBRUARY/MARCH 2018. FORM 990, PART VI, SECTION C, LINE 18 THE ORGANIZATION MAKES ITS FORM 1023 AND FORM 990 AVAILABLE TO THE PUBLIC UPON REQUEST. THE ORGANIZATION'S FORM 990 IS ALSO AVAILABLE ON GUIDESTAR.ORG. FORM 990, PART VI, SECTION C, LINE 19 THE ORGANIZATION PROVIDES COPIES OF ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AS VALID REQUESTS ARE RECEIVED. FORM 990, PART XII, LINE 2C: THE ORGANIZATION'S AUDIT COMMITTEE IS RESPONSIBLE FOR SELECTING AN INDEPENDENT ACCOUNTANT AND OVERSEEING THE AUDIT OF ITS FINANCIAL STATEMENTS ON AN ANNUAL BASIS. THE PROCESS HAS NOT BEEN CHANGED DURING THE TAX YEAR. INCHARGE INSTITUTE OF AMERICA INC 5750 MAJOR BLVD SUITE 320 ORLANDO FL 32819 522196183 GENERAL AND ADMINISTRATIVE SUPPORT SERVICES DE 501(C)(3) LINE 12C, III-FI N/A 0 INCHARGE EDUCATION FOUNDATION INC 5750 MAJOR BLVD SUITE 310 ORLANDO FL 32819 200152720 DEVELOP FINANCIAL EDUCATIONAL MATERIALS AND RESOURCES DE 501(C)(3) LINE 12C, III-FI N/A 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1