2018-11-15T14:14:58-06:00 2017-12-31 411944416 RSM US LLP 801 NICOLLET MALL SUITE 1100 MINNEAPOLIS MN 55402 990 2017-01-01 910440744 CREDIT UNIONS IN THE STATE OF WASHINGTON TWINSTAR CREDIT UNION CRED 3603579911 PO BOX 718 OLYMPIA WA 98507 KIMBERLY STEEPY CFO 3603579911 2018-11-14 1 GERALD B KISSELL P00092658 6123324300 108.171.131.186 2018-11-14 18:01:27 CS P C0F43978DBA0C0105C9EC865D2B1B55C6AA9D490 C0F43978DBA0C0105C9EC865D2B1B55C6AA9D490 2017 2019-02-21 02:37:17Z TWINSTAR CREDIT UNION JEFF KENNEDY PO BOX 718 OLYMPIA WA 98507 161947361 0 X WWW.TWINSTARCU.COM X 1937 WA IN 2014 WE ADOPTED OUR BRAND PROMISE: REALIZING FINANCIAL DREAMS TOGETHER. THE SHORT, SIMPLE PHRASE CAPTURES ALL OF OUR STRATEGIC INTENT IN JUST A FEW WORDS. WE HAVE THE PEOPLE, TOOLS AND VALUE SYSTEMS IN PLACE TO HELP OUR MEMBERS NOT ONLY HAVE A GREAT PLACE TO BANK BUT ALSO HAVE A PROSPEROUS FUTURE. 8 8 437 35 276190 -596096 0 0 70477605 76850676 3067498 3160651 83215 88283 73628318 80099610 272369 417817 3492365 3288962 27927203 30826544 0 0 0 33303055 34811821 64994992 69345144 8633326 10754466 1167403727 1258857898 1054135910 1134600934 113267817 124256964 X IN 2014 WE ADOPTED OUR BRAND PROMISE: REALIZING FINANCIAL DREAMS TOGETHER. THE SHORT, SIMPLE PHRASE CAPTURES ALL OF OUR STRATEGIC INTENT IN JUST A FEW WORDS. WE HAVE THE PEOPLE, TOOLS AND VALUE SYSTEMS IN PLACE TO HELP OUR MEMBERS NOT ONLY HAVE A GREAT PLACE TO BANK BUT ALSO HAVE A PROSPEROUS FUTURE. THE PROMISE PROVIDES VALUABLE DIFFERENTIATION FOR TWINSTAR AS MANY OTHER BANKING INSTITUTIONS CANNOT PROVIDE THE SAME EXPERIENCE. 0 0 SHARE ACCOUNTS: TWINSTAR SAVINGS ACCOUNTS OFFER ADVANTAGES TO MEMBERS OF ALL AGES. TWINSTAR HAD 122,876 MEMBERS ON DECEMBER 31, 2017. MEMBER SAVINGS ACCOUNTS PAY DIVIDENDS MONTHLY AND OFFER ACCESS THROUGH THE BRANCH NETWORK, HOME BANKING VIA THE INTERNET OR TELEPHONE, MOBILE BANKING AND VIA ATMS WORLDWIDE. SPECIAL SAVINGS ACCOUNTS ARE DESIGNED FOR CHILDREN AND TEENAGERS TO ENCOURAGE THE DEVELOPMENT OF CONSISTENT SAVINGS HABITS. CHECKING ACCOUNTS: TWINSTAR PROVIDES CHECKING ACCOUNTS FOR CONSUMERS WITH VARIOUS FEATURES, FROM FREE ACCOUNTS TO THOSE WITH ENHANCED BENEFITS. MOST OFFER DIVIDENDS THAT ARE PAID MONTHLY. ADDITIONALLY, TWINSTAR EXTENDS THE REACH OF THESE ACCOUNTS TO ALL MEMBERS WITH FREE DEBIT CARDS, INTERNET ACCOUNT ACCESS, MOBILE BANKING AND FREE USE OF THE INTERNET BILL PAYER PLATFORM. CONSUMER LOANS: TWINSTAR CREDIT UNION HAS PROVIDED VEHICLE LOANS SINCE ITS EARLY YEARS. THE CONSUMER LOAN PRODUCT LINE NOW INCLUDES EFFICIENT UNDERWRITING AND FLEXIBLE OFFERINGS FOR RECREATIONAL VEHICLES, BOATS AND MOTORCYCLES. TWINSTAR ALSO OFFERS VISA CREDIT CARDS TO MEMBERS. THIS PRODUCT LINE SATISFIES MEMBERS DIVERSE BORROWING NEEDS, FROM A SHARE SECURED CARD TO A CREDIT LINE FOR YOUNG BORROWERS TO A CARD WITH LARGER CREDIT LINES AND LOW INTEREST RATES. TWINSTAR ALSO OFFERS HOME EQUITY/REAL ESTATE LOANS AND BUSINESS LOANS. WE STARTED OFFERING AND ACTIVELY SELLING TO OUR MEMBERS DIFFERENT KINDS OF INSURANCE, HOMEOWNERS, CONDO, RENTERS TRAVEL TRAILERS, RV'S, AUTO, MOTORCYCLE, WATERCRAFT, MOBILE/MANUFACTURED HOMES, ATV'S, UMBRELLA, PERSONAL EXCESS POLICIES, EARTHQUAKE, FLOOD, AND COMMERCIAL AUTO. 0 0 1 0 0 0 0 1 0 1 0 0 0 1 1 0 1 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0 0 0 0 0 1 1 1 0 0 1 29431 0 1 437 1 1 1 0 0 0 0 0 X 8 8 0 0 0 0 1 1 1 1 1 0 1 1 1 1 1 1 1 1 1 1 1 1 X KIMBERLY STEEPY 3609234408 4525 INTELCO LOOP SE LACEY WA 98503 RHODETTA SEWARD BOARD CHAIR 1.00 X X 0 0 0 GAYLA GJERTSEN VICE CHAIR 1.00 X X 0 0 0 KIM MARTIN SECRETARY 1.00 X X 0 0 0 RON HASTIE DIRECTOR AT LARGE 1.00 X 0 0 0 ANIL PURI DIRECTOR 1.00 X 0 0 0 DONNA FELICIANO DIRECTOR 1.00 X 0 0 0 MARK NEARY DIRECTOR 1.00 X 0 0 0 DALE TOSLAND DIRECTOR 1.00 X 0 0 0 JEFF KENNEDY CEO/PRESIDENT/TREASURER 40.00 X 721652 0 560009 KIMBERLY STEEPY CHIEF FINANCIAL OFFICER 40.00 X 182947 0 27504 REBECCA BREEN CHIEF OPERATIONS OFFICER 40.00 X 229035 0 39145 SCOTT DAUKAS CHIEF RISK OFFICER 40.00 X 226910 0 117408 ELKAN WOLLENBERG CHIEF TECHNOLOGY OFFICER 40.00 X 202964 0 65388 MARY BETH SPUCK CHIEF ADMINISTRATIVE OFFICER 40.00 X 195981 0 105381 MATTHEW DEVLIN CHIEF MARKETING OFFICER 40.00 X 195284 0 64606 AARON PALMER CHIEF LENDING OFFICER 40.00 X 190484 0 80262 SHARON WEINBERG CHIEF CREDIT OFFICER 40.00 X 197466 0 37514 JERROD KELLER CHIEF SALES OFFICER 40.00 X 182282 0 23849 MEGGAN ANDERSON BRANCH MORTGAGE LOAN OFFICER 40.00 X 153397 0 23874 PATRICE KRUGER AVP/BRANCH DELIVERY 40.00 X 147460 0 24632 CHRISTOPHER HECK DIRECTOR/BUSINESS LENDING 40.00 X 166207 0 25525 RACARDO MCLAUGHLIN AVP/MORTGAGE ORIGINATION 40.00 X 156400 0 27007 JEFFREY ROBERTSON BUSINESS RELATIONSHIP MANAGER 40.00 X 139096 0 27777 3287565 0 1249881 30 0 1 0 MOMENTUM INC 1520 4TH AVE STE 300 SEATTLE WA 98101 BUILDING DESIGN & CONSTRUCTION 2715950 Q2 SOFTWARE INC PO BOX 678272 DALLAS TX 752678272 ONLINE BANKING SERVICES 1633069 JACK HENRY & ASSOCIATES INC PO BOX 609 MONETT MO 65708 SOFTWARE MAINTENANCE/CONSULTING 500520 CENTURYLINK PO BOX 52187 PHOENIX AZ 850722187 TELECOMMUNICATION SERVICES 457663 LENDING SOLUTIONS INCORPORATED 2200 POINT BLVD STE 110 ELGIN IL 60123 LENDING SERVICES 423537 30 INTEREST ON LOANS 522100 48478654 48478654 FEES AND CHARGES 522100 18287446 17674048 613398 VISA/INTERCHANGE INCOME 522100 10117347 10117347 OTHER INCOME 522100 305418 304437 981 PARAGON INVESTMENT 522100 -338189 -338189 76850676 1992210 1992210 273274 184362 88912 88912 88912 41386210 41445620 41316137 40347252 70073 1098368 1168441 1168441 SUBSIDIARY NET INCOME 522100 -629 -629 -629 80099610 76573857 276190 3249563 417217 600 3288962 3663272 20693692 1658824 2992883 1817873 29686 233165 539580 989054 2190006 2316966 2027440 111584 575304 55962 338465 3109003 276682 PROVISION FOR LOAN LOSS 8426249 MEMBER SERVICES 7862990 LOAN SERVICING EXPENSES 5183578 EMPLOYEE TRAINING/WORKS 316450 229657 69345144 106769016 98934170 3139726 3423352 876864440 995443966 2253253 2609980 67559031 28908062 34937250 38650969 78914917 49961624 19731310 19746746 44793815 50087091 1167403727 1258857898 12892052 19454267 2031793 2553863 10000000 1029212065 1112592804 1054135910 1134600934 X 0 0 0 0 113267817 124256964 113267817 124256964 1167403727 1258857898 10754466 234681 0 X 0 1 X 1 0 19340 150 19340 19340 1 CREDIT UNION LEGISLATIVE ACTION FUND (CULAF) 18000 INTERNATIONAL BLVD STE 350 SEATAC WA 98188 910460483 12176 NORTHWEST DEFENSE FUND 18000 INTERNATIONAL BLVD STE 350 SEATAC WA 98188 7164 PART I-A, LINE 1: MEMBERS OF THE CREDIT UNIONS'S MANAGEMENT TEAM ATTENDED CREDIT UNION DAY AT THE CAPITOL IN OLYMPIA, WA. THE CREDIT UNION RAISED $2,375 IN DIRECT EMPLOYEE CONTRIBUTIONS FOR A SUMMER AND FALL CULAC MONTH. EMPLOYEES PARTICIPATING IN MONTHLY CULAC PAYROLL DEDUCTION CONTRIBUTE OVER $200/MONTH. MEMBERS OF THE BOARD OF DIRECTORS, SUPERVISORY COMMITTEE, SENIOR MANAGEMENT, AND MANAGEMENT TEAM ATTENDED CUNA'S GOVERNMENT AFFAIRS CONFERENCE IN FEBRUARY. MEMBERS OF THE BOARD OF DIRECTORS, SENIOR MANAGEMENT, AND MANAGEMENT TEAM ATTENDED FUNDRAISERS FOR STATE LEGISLATIVE AND FEDERAL CONGRESSIONAL CANDIDATES. THE CREDIT UNION PARTICIPATED IN THE NORTHWEST CREDIT UNION ASSOCIATION'S GOVERNMENT AFFAIRS; ADVOCACY; POLITICAL ACTION; AND REGULATORY ADVOCACY COMMITTEES. 0 1 X 8535497 8535497 37092182 12783847 24308335 2757145 1244404 1512741 19174207 14879811 4294396 38650969 SHAREHOLDER DEPOSITS 1109588266 DEFERRED COMPENSATION LIABILITIES 3004538 1112592804 X PART IV, LINE 2B: WHEN OUR MORTGAGE SERVICER (MS) RECEIVES LOAN PAYMENTS FROM OUR MEMBERS, THEY REMIT THE FUNDS TO THE CREDIT UNION VIA ACH. THE FUNDS ARE HELD IN A CUSTODIAL ACCT AND ARE APPLIED TO THE APPROPRIATE GLS AT THE START OF THE MONTH. TAXES AND INSURANCE PAYMENTS COLLECTED BY OUR MS ARE ALSO HELD IN A CUSTODIAL ACCT AND PERIODIC WITHDRAWALS ARE MADE AS ESCROW ITEMS ARE PAID. PART X, LINE 2: THE CREDIT UNION EVALUATED ITS TAX POSITIONS AND DETERMINED NO UNCERTAIN TAX POSITIONS EXIST AS OF DECEMBER 31, 2017 AND 2016. THE CREDIT UNION'S 2014 THROUGH 2016 TAX YEARS ARE OPEN FOR EXAMINATION BY FEDERAL AND STATE TAXING AUTHORITIES. 1 HANDS ON CHILDRENS MUSEUM 414 JEFFERSON ST NE OLYMPIA WA 98501 911405065 501(C)(3) 7100 BUILDING BETTER COMMUNITY TWINSTAR COMMUNITY FOUNDATION PO BOX 718 OLYMPIA WA 98507 371768613 501(C)(3) 141000 COLLEGE/HIGHER ED SCHOLARSHIPS LACEY SOUTH SOUND CHAMBER 8300 QUINAULT DR NE STE A LACEY WA 985165831 910842081 501(C)(6) 13025 BUILDING BETTER COMMUNITY UNITED WAY OF THURSTON COUNTY 1211 4TH AVE E STE 101 OLYMPIA WA 985064279 910713462 501(C)(3) 10000 BUILDING BETTER COMMUNITY SECRETARY OF STATECOMBINED FUND DRIVE PO BOX 40224 OLYMPIA WA 985040224 916001106 10000 COMBINED FUND DRIVE KGY INCTOY DEPLOYMENT PO BOX 1249 OLYMPIA WA 98507 910893078 6190 TOYS FOR CHILDREN OF MILITARY PERSONNEL SAINT MARTINS UNIVERSITY 5300 PACIFIC AVE SE LACEY WA 98503 910564993 501(C)(3) 7500 BUILDING BETTER COMMUNITY EVERGREEN SCHOOL DISTRICT FOUNDATION 13215 C-8 SE MILL PLAIN BLVD VANCOUVER WA 98684 911714854 501(C)(3) 9000 BUILDING BETTER COMMUNITY LEADERSHIP THURSTON COUNTY PO BOX 1427 OLYMPIA WA 98501 501(C)(3) 7000 BUILDING BETTER COMMUNITY OLYMPIA FAMILY THEATER 612 4TH AVE E OLYMPIA WA 98501 830465459 501(C)(3) 7000 BUILDING BETTER COMMUNITY OLYMPIA SCHOOL DISTRICT EDUCATION FOUNDATION 1113 LEGION WAY SE OLYMPIA WA 98501 911914331 501(C)(3) 5500 BUILDING BETTER COMMUNITY THURSTON ECONOMIC DEVELOPMENT COUNCIL 4220 6TH AVE SE LACEY WA 98503 911183169 501(C)(4) 8500 BUILDING BETTER COMMUNITY WWA SECTION EMERGENCY COMMUNICATIONS GROUP PO BOX 221 PACIFIC BEACH WA 98571 205472400 501(C)(3) 6350 BUILDING BETTER COMMUNITY THURSTON COUNTY CHAMBER PO BOX 1427 OLYMPIA WA 58501 910346205 501(C)(6) 10500 BUILDING BETTER COMMUNITY 10 PART I, LINE 2: ANNUALLY, TWINSTAR CU THROUGH THE TWINSTAR COMMUNITY FOUNDATION AWARDS SCHOLARSHIPS TO ELIGIBLE MEMBERS VIA TWO SEPARATE PROGRAMS: INCOMING FRESHMEN PROGRAM AND HIGHER EDUCATION/OR CURRENT COLLEGE ENROLLEES PROGRAM. AWARDEES ARE DETERMINED BY THE SCHOLARSHIP COMMITTTEE WHO GRADES EACH APPLICATION. THE FUNDS ARE DIRECTLY MADE PAYABLE TO THE EDUCATIONAL INSTITUTION ON BEHALF OF THE AWARDEE. IF NOT USED, THE FUNDS REVERT BACK TO THE CU. TWINSTAR SPONSORS COMMUNITY EVENTS THAT MEET THREE CATEGORIES (EDUCATION, ECONOMIC DEVELOPMENT AND SPONSORSHIP) IN ALL ITS MARKET AREAS. EMPLOYEES USUALLY ACTIVELY PARTICIPATE IN THESE EVENTS UPON REQUEST OF THE ORGANIZATION OR AS PART OF TWINSTAR'S CONTINUOUS SUPPORT TO THE COMMUNITIES IT SERVES. X X 1 1 X X X 0 1 0 JEFF KENNEDY CEO/PRESIDENT/TREASURER 553218 0 150000 0 18434 0 544245 0 17318 0 1283215 0 0 0 KIMBERLY STEEPY CHIEF FINANCIAL OFFICER 159760 0 21621 0 1566 0 16520 0 11592 0 211059 0 0 0 REBECCA BREEN CHIEF OPERATIONS OFFICER 199224 0 28147 0 1664 0 23381 0 16403 0 268819 0 0 0 SCOTT DAUKAS CHIEF RISK OFFICER 197897 0 27533 0 1480 0 106223 0 16824 0 349957 0 0 0 ELKAN WOLLENBERG CHIEF TECHNOLOGY OFFICER 178196 0 23991 0 777 0 56804 0 9216 0 268984 0 0 0 MARY BETH SPUCK CHIEF ADMINISTRATIVE OFFICER 171779 0 23783 0 419 0 88954 0 17065 0 302000 0 0 0 MATTHEW DEVLIN CHIEF MARKETING OFFICER 171464 0 22899 0 921 0 56021 0 9210 0 260515 0 0 0 AARON PALMER CHIEF LENDING OFFICER 166480 0 23335 0 669 0 67489 0 18400 0 276373 0 0 0 SHARON WEINBERG CHIEF CREDIT OFFICER 171693 0 24487 0 1286 0 20371 0 17778 0 235615 0 0 0 JERROD KELLER CHIEF SALES OFFICER 159271 0 21561 0 1450 0 15141 0 9309 0 206732 0 0 0 MEGGAN ANDERSON BRANCH MORTGAGE LOAN OFFICER 28917 0 0 0 124480 0 15289 0 8781 0 177467 0 0 0 PATRICE KRUGER AVP/BRANCH DELIVERY 119144 0 0 0 28316 0 14773 0 10733 0 172966 0 0 0 CHRISTOPHER HECK DIRECTOR/BUSINESS LENDING 109321 0 0 0 56886 0 14192 0 11829 0 192228 0 0 0 RACARDO MCLAUGHLIN AVP/MORTGAGE ORIGINATION 137383 0 0 0 19017 0 14906 0 12597 0 183903 0 0 0 JEFFREY ROBERTSON BUSINESS RELATIONSHIP MANAGER 95431 0 0 0 43665 0 14078 0 14187 0 167361 0 0 0 PART I, LINE 1A TRAVEL FOR COMPANIONS - SPOUSE/DOMESTIC PARTNER EXPENSES WILL BE PAID BY THE CREDIT UNION AND ARE INCLUDED IN THE BUDGET. A 1099-MISC IS ISSUED TO THE BOARD MEMBER PROVIDED THE $600 REPORTING THRESHOLD IS MET. PART I, LINE 4B THE CREDIT UNION HAS A NON-QUALIFIED DEFERRED COMPENSATION PLAN FOR MEMBERS OF MANAGEMENT. THE CREDIT UNION CONTRIBUTES 100% OF THE FUNDS TO THIS PLAN INTO VARIOUS LIFE INSURANCE POLICIES WHICH ARE REPORTED AT THEIR CASH SURRENDER VALUES. UNDER THE TERMS OF THIS PLAN, THE PARTICIPANTS ARE ENTITLED TO A SPECIFIED AMOUNT IF THEY REMAIN EMPLOYED BY THE CREDIT UNION UNTIL A PREDETERMINED TIME. IF THESE EMPLOYEES BECOME FULLY DISABLED OR UPON DEATH, AS DEFINED IN THE AGREEMENT, ACCRUED BENEFITS ARE IMMEDIATELY PAYABLE. THE BENEFITS ARE SUBJECT TO FORFEITURE IF EMPLOYMENT IS TERMINATED FOR CAUSE AS DEFINED IN THE AGREEMENTS. THE DEFERRED COMPENSATION ACCOUNTS ARE SHOWN AS BOTH ASSETS AND LIABILITIES ON THE CREDIT UNION'S CONSOLIDATED FINANCIAL STATEMENTS AND ARE AVAILABLE TO CREDITORS IN THE EVENT OF THE CREDIT UNION'S LIQUIDATION. THE FOLLOWING PARTICIPATED IN THE 457(F), NON-QUALIFIED RETIREMENT PLAN: THERE WERE NO DISTRIBUTIONS DURING 2017. JEFF KENNEDY, PRESIDENT/CEO SCOTT DAUKAS, VP CHIEF RISK OFFICER MARY BETH SPUCK, VP CHIEF ADMINISTRATIVE OFFICER MATTHEW DEVLIN, VP CHIEF MARKETING OFFICER ELKAN WOLLENBERG, CHIEF TECHNOLOGY OFFICER AARON PALMER, CHIEF LENDING OFFICER FORM 990, PART VI, SECTION A, LINE 6 THE CREDIT UNION'S MEMBERS HAVE RIGHTS TO ELECT THE MEMBERS OF THE GOVERNING BODY. FORM 990, PART VI, SECTION A, LINE 7A MEMBERS OF THE CREDIT UNION HAVE THE RIGHT TO ELECT ONE OR MORE MEMBERS OF THE ORGANIZATION'S GOVERNING BODY, WHETHER PERIODICALLY, OR AS VACANCIES ARISE, OR OTHERWISE. FORM 990, PART VI, SECTION A, LINE 7B MEMBERS OF THE CREDIT UNION HAVE THE RIGHT TO APPROVE THE GOVERNING BODY'S ELECTION AND REMOVAL OF MEMBERS OF THE GOVERNING BODY, AS WELL AS OTHER MATTERS THAT ARE SUBJECT TO THE APPROVAL OF MEMBERS OF THE CREDIT UNION AS THEY OCCUR. FORM 990, PART VI, SECTION B, LINE 11B FORM 990 IS REVIEWED BY THE CONTROLLER AND THE CFO. A COPY WILL BE PRESENTED TO THE BOARD OF DIRECTORS PRIOR TO ELECTRONICALLY FILING FORM 990 WITH THE IRS. FORM 990, PART VI, SECTION B, LINE 12C ANNUALLY, AT THE ORGANIZATIONAL MEETING, THE DIRECTORS, SUPERVISORY COMMITTEE AND BOARD COMMITTEE MEMBERS REVIEW AND SIGN THE VOLUNTEER CODE OF ETHICS POLICY NO. 116 AND PROCEDURE NO. 1091. EACH SIGNS AN ACKNOWLEDGMENT AND AGREEMENT, A STATEMENT OF DISCLOSURE, AND A PERSONAL BACKGROUND AND RELATIONSHIPS FORM. FORM 990, PART VI, SECTION B, LINE 15 THE BOARD MEETS IN EXECUTIVE SESSION AND DETERMINES COMPENSATION FOR THE CEO BY REVIEWING 1) COMPARABILITY DATA 2) THE RESULTS OF MANAGEMENT'S GOALS FOR THE YEAR, AND 3) THE RESULTS OF THE CEO EVALUATION AND SCORING SHEET COMPLETED BY EACH BOARD DIRECTOR. COMPENSATION FOR THE VICE PRESIDENTS/OFFICERS IS DETERMINED BY THE CEO AFTER REVIEWING COMPARABILITY DATA PROVIDED BY HUMAN RESOURCES VENDOR AND REVIEW OF THE PROGRESS AND RESULTS OF MANAGEMENTS' GOALS. FORM 990, PART VI, SECTION C, LINE 19 A. AVAILABILITY AND DISCLOSURE OF CORPORATE RECORDS TO MEMBERS. CREDIT UNION MEMBERS HAVE THE RIGHT TO BE PROPERLY INFORMED OF THE CREDIT UNION OPERATIONS. IN ORDER TO BE PROPERLY INFORMED, THE CREDIT UNION RECOGNIZES THE NEED TO MAKE AVAILABLE TO AND DISCLOSE CERTAIN CREDIT UNION CORPORATE RECORDS UPON REQUEST. CONSISTENT WITH THE ACT AND THEIR FIDUCIARY RESPONSIBILITIES, THE BOARD HAS DEVELOPED THE FOLLOWING GUIDELINES FOR DISCLOSURE OF CREDIT UNION CORPORATE RECORDS THAT FAIRLY BALANCE THE CREDIT UNION MEMBERS' RIGHT TO BE INFORMED AND THE NEED FOR THE CREDIT UNION TO PROTECT CONFIDENTIAL AND PROPRIETARY DOCUMENTS OF THE CREDIT UNION AND PRIVACY INFORMATION OF EMPLOYEES. GUIDELINES FOR REQUESTING CREDIT UNION CORPORATE RECORDS- A MEMBER REQUESTING ANY CREDIT UNION CORPORATE RECORDS MUST SPECIFICALLY IDENTIFY THE DISCLOSABLE RECORDS REQUESTED. THE CREDIT UNION MAY REQUIRE THE MEMBER TO SIGN A CONFIDENTIALITY AGREEMENT TO PROTECT THE CREDIT UNION FROM UNAUTHORIZED DISCLOSURE OF CERTAIN PROPRIETARY INFORMATION (CREDIT UNION RECORDS II-VII LISTED BELOW). B. AVAILABILITY AND DISCLOSURE OF CREDIT UNION CORPORATE RECORDS. UPON A PROPER REQUEST, THE CREDIT UNION WILL MAKE THE FOLLOWING DOCUMENTS AVAILABLE TO MEMBERS: I. ARTICLES AND BYLAWS. (CONFIDENTIALITY AGREEMENT NOT REQUIRED) II. MINUTES OF MEMBERSHIP MEETINGS. III. ANNUAL FINANCIAL REPORT IV. FINANCIAL REPORTS AND FORMS. 5300 CALL REPORTS. FORM 990 (SUBJECT TO THE CREDIT UNION'S DISCLOSURE GUIDELINES FOR FORM 990). V. CODE OF ETHICS. VI. CORPORATE GOVERNANCE POLICIES. CORPORATE GOVERNANCE GUIDELINES FOR MEMBERS MEETINGS AND ACTIONS. MEMBERS RIGHTS POLICY. VII. BOARD OF DIRECTORS AND SUPERVISORY COMMITTEE. NAMES, BIOGRAPHICAL INFORMATION, AND COMMITTEE ASSIGNMENTS. C. LIMITED ACCESS TO CREDIT UNION RECORDS. THE CREDIT UNION DOES NOT MAKE ALL CREDIT UNION RECORDS AVAILABLE TO GENERAL MEMBER REQUESTS DUE TO THE CONFIDENTIAL AND PROPRIETARY NATURE OF THE INFORMATION CONTAINED IN THE RECORDS, THE DISCLOSURE OF WHICH WOULD CREATE A COMPETITIVE OR REPUTATION RISK TO THE CREDIT UNION AND AN INVASION OF PRIVACY OF MEMBERS AND EMPLOYEES' PERSONAL INFORMATION. THE CREDIT UNION CANNOT DISCLOSE MEMBER NAMES OR ACCOUNT INFORMATION OR MAKE AVAILABLE A MEMBERSHIP LIST UNLESS REQUIRED BY LAW. SIMILARLY, THE CREDIT UNION DOES NOT MAKE MINUTES OF BOARD OF DIRECTOR MEETINGS AVAILABLE DUE TO PROPRIETARY, STRATEGIC BUSINESS, AND PRIVATE EMPLOYMENT MATTERS ADDRESSED AT SUCH MEETINGS. MEETINGS OF THE BOARD AND BOARD COMMITTEES ARE OPEN TO THE BOARD MEMBERS, SUPERVISORY COMMITTEE MEMBERS, BOARD COMMITTEE MEMBERS, AND SUCH CREDIT UNION MANAGEMENT AS THE BOARD INVITES TO SUCH MEETINGS. IN ACCORDANCE WITH THE ACT, BOARD AND BOARD COMMITTEE MEETINGS ARE NOT OPEN TO THE GENERAL MEMBERSHIP DUE TO THE STRATEGIC BUSINESS, PRIVATE FINANCIAL AND EMPLOYMENT RELATED INFORMATION DISCUSSED AT SUCH MEETINGS. ALSO, THE CREDIT UNION, AS A MATTER OF LAW, CANNOT DISCLOSE THE CONTENTS OF ANY EMPLOYMENT OR BENEFITS AGREEMENT OF ANY EMPLOYEE INCLUDING THE CEO. THE CREDIT UNION, IN ITS SOLE DISCRETION AND ON A CASE-BY-CASE REQUEST AND DETERMINATION, MAY CONSIDER A SPECIFIC RECORD REQUEST WITH RESPECT TO THE OTHER TYPES OF CREDIT UNION RECORDS BALANCING THE MEMBER'S NEED FOR THE INFORMATION AND THE CREDIT UNION'S NEED TO PROTECT SUCH RECORDS OR INFORMATION FROM DISCLOSURE. THE CREDIT UNION MAY REQUIRE THE MEMBER TO SIGN A CONFIDENTIALITY AGREEMENT TO PROTECT THE CREDIT UNION FROM UNAUTHORIZED DISCLOSURE OF ANY PROPRIETARY INFORMATION. THE PARAGON CONSULTING GROUP FKA FULCRUM CONSULTING LLC PO BOX 7518 OLYMPIA WA 985077518 260473592 CONSULTING WA -313780 2145856 TWINSTAR CREDIT UNION TWINSTAR COMMUNITY FOUNDATION 4525 INTELCO LOOP SE LACEY WA 98503 371768613 FOUNDATION WA 501(C)(3) LINE 7 TWINSTAR CU 1 CREDIT UNION SERVICES THROUGH OPERATIONS MANAGEMENT INC 6004 CAPITAL BLVD SOUTH TUMWATER WA 98501 911283584 COURIER SERVICES WA TWINSTAR CREDIT UNION C 10784 10307 1.00000 1 0 1 0 0 0 1 0 0 0 0 0 1 0 0 0 0 0 0 1 TWINSTAR COMMUNITY FOUNDATION B 141000 ARMS LENGTH CREDIT UNION SERVICES THROUGH OPERATIONS MANAGEMENT INC F 281000 ARMS LENGTH CREDIT UNION SERVICES THROUGH OPERATIONS MANAGEMENT INC S 649000 ARMS LENGTH