2018-04-16T13:43:02-05:00 2017-09-30 410746749 CLIFTONLARSONALLEN LLP 610 W GERMANTOWN PIKE STE 400 PLYMOUTH MEETING PA 19462 990 2016-10-01 231352309 GIRL SCOUTS OF EASTERN PENNSYLVANIA INC GIRL 2155642030 330 MANOR ROAD MIQUON PA 19444 KIM FRAITES-DOW CEO 2155642030 2018-03-29 1 KAREN GRIES P00078514 2156433900 67.137.57.251 2018-03-29 15:42:59 CD P 59D64C9552D6079BF474F8B7BAF6DF689AA58653 753F3B0CF7FF1BD27633FDBAA4BDD624222D521A 2016 2021-01-29 14:40:06Z KIM FRAITES-DOW 330 MANOR ROAD MIQUON PA 19444 28701679 0 X WWW.GSEP.ORG X 1917 PA GIRL SCOUTING BUILDS GIRLS OF COURAGE, CONFIDENCE, AND CHARACTER, WHO MAKE THE WORLD A BETTER PLACE. 25 25 584 15574 0 0 2603939 1686945 1607560 1800122 1463454 2844111 12437727 13507002 18112680 19838180 351559 351409 0 0 8637407 8913788 0 0 813255 8636375 9409151 17625341 18674348 487339 1163832 38869649 40321471 2676865 2474138 36192784 37847333 X GIRL SCOUTING BUILDS GIRLS OF COURAGE, CONFIDENCE, AND CHARACTER, WHO MAKE THE WORLD A BETTER PLACE. 0 0 5830004 274440 MEMBERSHIP SERVICES. THE COUNCIL PROVIDES YEAR-ROUND LEADERSHIP DEVELOPMENT OPPORTUNITIES FOR GIRLS IN BERKS, BUCKS, CARBON, CHESTER, DELAWARE, LEHIGH, MONTGOMERY, NORTHAMPTON AND PHILADELPHIA COUNTIES. CLOSE TO 40,000 GIRLS EXPERIENCE GIRL SCOUTING THROUGH SUMMER CAMP, TROOP-BASED, INDIVIDUAL, AND EVENT-BASED MEMBERSHIP, AND A RANGE OF OTHER PROGRAMS AND ACTIVITIES. OVER 15,000 VOLUNTEERS PARTICIPATE IN NUMEROUS CAPACITIES AND FREQUENCY TO SUPPORT THE COUNCIL, AND PROVIDE ONGOING LEADERSHIP AND PROGRAM TRAINING. 4489884 56620 CAMP PROGRAMS. THE COUNCIL OPERATES SIX CAMP PROPERTIES (ALL ARE ACCREDITED BY THE AMERICAN CAMP ASSOCIATION) THAT ENCOMPASS NEARLY 2,000 ACRES. SUMMER RESIDENT AND DAY CAMP PROGRAMS PROVIDE OPPORTUNITIES FOR GIRLS TO DO WHAT THEY LOVE, ENCOURAGE SELF-DISCOVERY, INTERACTION WITH OTHERS, EXPLORATION, RESOURCEFUL DECISION MAKING, ENVIRONMENTAL STEWARDSHIP AND LEADERSHIP DEVELOPMENT, ALL IN A NURTURING AND SUPPORTIVE ENVIRONMENT. 5365118 20348 OTHER GIRL SCOUTING PROGRAMS. ALL COUNCIL ACTIVITIES ARE DEVELOPED AND DELIVERED AS PART OF CONSISTENT CORE LEADERSHIP PROGRAM, WITH PARTICULAR FOCUS ON "STEM" (SCIENCE, TECHNOLOGY, ENGINEERING, AND MATH), OUTDOOR EXPERIENCES, FINANCIAL LITERACY, LEADERSHIP DEVELOPMENT, AND ENVIRONMENTAL STUDY AWARENESS. 15340802 PROGRAM SERVICE REVENUE (SEE SCHEDULE O, PAGE 59) 15340802 15685006 1 1 0 0 0 0 0 0 0 1 1 0 0 0 1 1 1 0 0 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1 113 0 584 1 0 0 0 0 0 1 1 0 0 0 0 X 25 25 0 0 0 0 1 1 1 1 1 0 1 1 1 1 1 1 1 1 1 1 0 PA X X MICHAEL VANIC CFO 2155642030 330 MANOR ROAD MIQUON PA 19444 DEBORAH HASSAN CHAIR 8.00 X X 0 0 0 ANNE BAUM FIRST VICE CHAIR 3.00 X X 0 0 0 LESLIE STILES VICE CHAIR 3.00 X X 0 0 0 MARIA KRAUS TREASURER 3.00 X X 0 0 0 DEBRA WALTERS SECRETARY 3.00 X X 0 0 0 MARY STENGEL AUSTEN MEMBER AT LARGE 1.00 X 0 0 0 MARLENE BEERS MEMBER AT LARGE 1.00 X 0 0 0 HARRIS BOCK ESQ MEMBER AT LARGE 1.00 X 0 0 0 CHRISTOPHER CASHMAN MEMBER AT LARGE 1.00 X 0 0 0 ANN DONLEY MEMBER AT LARGE 1.00 X 0 0 0 DR AMY FLEISCHER MEMBER AT LARGE 1.00 X 0 0 0 JOANN GONZALEZ-GENERALS MEMBER AT LARGE 1.00 X 0 0 0 MICHAEL HANLON MEMBER AT LARGE 1.00 X 0 0 0 GRACE KILLELEA MEMBER AT LARGE 1.00 X 0 0 0 RITA LEE MEMBER AT LARGE 1.00 X 0 0 0 NICOLE LEVINE MEMBER AT LARGE 1.00 X 0 0 0 TONI MILLER MEMBER AT LARGE 1.00 X 0 0 0 LORAINE BALLARD MORRILL MEMBER AT LARGE 1.00 X 0 0 0 SUSAN MUCCIARONE MEMBER AT LARGE 1.00 X 0 0 0 MARIA PAJIL BATTLE MEMBER AT LARGE 1.00 X 0 0 0 P SUE PERROTTY MEMBER AT LARGE 1.00 X 0 0 0 COLLEEN ROONEY MEMBER AT LARGE 1.00 X 0 0 0 DIANNE ROTWITT MEMBER AT LARGE 1.00 X 0 0 0 HON DIANE WELSH RET MEMBER AT LARGE 1.00 X 0 0 0 ILENE WOOD MEMBER AT LARGE 1.00 X 0 0 0 RICK PERKINS MEMBER AT LARGE 1.00 X 0 0 0 ANGELA AHMAD MEMBER AT LARGE 1.00 X 0 0 0 STACY BROAD MEMBER AT LARGE 1.00 X 0 0 0 MARLA CONLEY MEMBER AT LARGE 1.00 X 0 0 0 DONA FILE MEMBER AT LARGE 1.00 X 0 0 0 CATHY PULLEN MEMBER AT LARGE 1.00 X 0 0 0 SANDY SHELLER MEMBER AT LARGE 1.00 X 0 0 0 KIM FRAITES-DOW CHIEF EXECUTIVE OFFICER 40.00 X 192759 0 16358 MICHAEL VANIC CHIEF FINANCIAL OFFICER 40.00 X 64991 0 5630 BABETTE RACCA SVP PROGRAM & FACILITIES 40.00 X 123595 0 12905 STEPHANIE CAPELLO CHIEF DEVELOPMENT OFFICER 40.00 X 126849 0 2612 JAMES MURPHY DIRECTOR OF IT 40.00 X 105348 0 11665 GEORGE GORGE FORMER CHIEF FINANCIAL OFFICER 40.00 X 115836 0 12094 729378 0 61264 5 1 1 0 WOHLSEN CONSTRUCTION COMPANY 548 STEEL WAY PO BOX 7066 LANCASTER PA 17604 CONSTRUCTION 5824880 APEX IT GROUP LLC 525 FELLOWSHIP ROAD SUITE 300 MOUNT LAUREL NJ 08054 IT PROVIDER 515468 TIERNEY 200 S BROAD STREET 10 PHILADELPHIA PA 19102 PR/CREATIVE/MEDIA SERVICES 254631 SARALUX LLC 6 ALDIN LANE LEVITTOWN PA 19056 IT PROVIDER 158785 BECKER & FRONDORF 1500 WALNUT ST 1910 PHILADELPHIA PA 19102 PROJECT MANAGEMENT 141482 7 179744 517982 989219 5090 1686945 CAMP PROGRAM 900099 1414166 1414166 OTHER GIRL SCOUTING PROGRAMS 900099 385956 385956 1800122 256748 256748 8680 0 8680 8680 8680 640369 5527639 444737 3135908 195632 2391731 2587363 2587363 61765 517982 230006 -168241 -168241 18593528 5052848 13540680 13540680 MISCELLANEOUS 900099 93833 93833 PROGRAM ADVERTISING 511120 32050 32050 125883 19838180 15340802 0 2810433 351409 351409 417905 180071 225830 12004 6293943 5063436 775772 454735 866162 678213 127427 60522 864833 686982 116459 61392 470945 373029 58753 39163 28575 11780 14003 2792 43250 17830 21194 4226 19844 19844 586435 241765 287361 57309 238236 178825 46951 12460 892329 843271 35675 13383 603788 468316 94020 41452 764910 730975 27196 6739 337605 300272 18690 18643 26647 26647 1446152 1394624 39697 11831 276338 266491 7586 2261 PROGRAM FEES 3350988 3350799 189 OTHER EXPENSES 474050 240722 219174 14154 FOOD 320004 306196 13808 0 18674348 15685006 2176087 813255 933750 1287989 2716195 3458668 990735 720821 131634 176911 354723 279693 226769 242600 37391810 17624489 20577685 19767321 9298307 13860254 3639851 527214 38869649 40321471 1163391 989355 82046 115129 1167438 1068554 263990 301100 2676865 2474138 X 33962267 35845443 1191697 949343 1038820 1052547 36192784 37847333 38869649 40321471 1163832 490717 0 X 0 1 X 1 0 X 1334077 1507389 1580450 2615947 1686945 8724808 18330991 18736069 18904969 18745990 20393650 95111669 19665068 20243458 20485419 21361937 22080595 103836477 27344 27212 71500 92700 35360 254116 0 27344 27212 71500 92700 35360 254116 103582361 499974 466895 590438 338008 265428 2160743 499974 466895 590438 338008 265428 2160743 303184 305080 592020 226820 125883 1552987 20468226 21015433 21667877 21926765 22471906 107550207 0.96310 0.95820 0.02010 0.02320 X SCHEDULE A, PART III, LINE 12, EXPLANATION OF OTHER INCOME: MISCELLANEOUS INCOME - 2012 AMOUNT: $ 303,184. 2013 AMOUNT: $ 305,080. 2014 AMOUNT: $ 552,600. 2015 AMOUNT: $ 188,870. 2016 AMOUNT: $ 93,833. PROGRAM ADVERTISING - 2014 AMOUNT: $ 39,420. 2015 AMOUNT: $ 37,950. 2016 AMOUNT: $ 32,050. RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 6123244 575 670608 4450 348612 6441365 5942131 1575 632867 5695 447634 6123244 7023614 477 -75015 9919 997026 5942131 7160066 2700 718755 14582 843325 7023614 6759920 47285 808719 14183 441675 7160066 0.87400 0.09790 0.02810 1 0 1101296 1101296 29322176 12569109 16753067 131582 130342 1240 4729945 3702851 1027094 2106811 1222187 884624 19767321 CUSTODIAL ACCOUNTS 195879 BENEFIT PLAN LIABILITY 105221 301100 X 20564433 490717 25374 230006 746097 19818336 19844 19844 19838180 18909884 25374 230006 255380 18654504 19844 19844 18674348 PART V, LINE 4: THE EARNINGS ON ENDOWMENT FUNDS ARE PERMITTED TO BE USED FOR CURRENT OPERATIONS, PROGRAMS OR SCHOLARSHIP AWARDS. TEMPORARY ENDOWMENT CORPUS FUNDS ARE USED ACCORDING TO DONOR SPECIFICATIONS. PERMANENT ENDOWMENT CORPUS FUNDS ARE PRESERVED. PART X, LINE 2: THE INTERNAL REVENUE SERVICE HAS CLASSIFIED GSEP AS EXEMPT FROM FEDERAL INCOME TAXES UNDER SECTION 501(C)(3) OF THE INTERNAL REVENUE CODE (CODE); AS AN ORGANIZATION, CONTRIBUTIONS TO WHICH ARE DEDUCTIBLE UNDER SECTION 170(C) OF THE CODE; AND AS AN ORGANIZATION THAT IS NOT A PRIVATE FOUNDATION AS DEFINED IN SECTION 509(A) OF THE CODE. GSEP'S TAX RETURNS ARE SUBJECT TO REVIEW AND EXAMINATION BY FEDERAL AND STATE AUTHORITIES. GSEP IS NOT AWARE OF ANY ACTIVITY THAT WOULD JEOPARDIZE ITS TAX-EXEMPT STATUS. GSEP IS NOT AWARE OF ANY ACTIVITIES THAT ARE SUBJECT TO TAX ON UNRELATED BUSINESS INCOME OR EXCISE OR OTHER TAXES. THE TAX RETURNS ARE OPEN TO EXAMINATION BY FEDERAL AND STATE AUTHORITIES. PART XI, LINE 2D - OTHER ADJUSTMENTS: SPECIAL EVENT EXPENSE 230,006. PART XII, LINE 2D - OTHER ADJUSTMENTS: SPECIAL EVENT EXPENSE 230,006. TAKE THE LEAD 566038 517982 48056 750 137195 89764 ADULT CAMPING WEEKEND 13709 13709 1258 1039 579747 517982 61765 750 138453 90803 230006 -168241 1 MEMBERSHIP AND TROOP DUES 2199 274440 FINANCIAL AID CAMPERSHIPS 213 56620 FINANCIAL AID SCHOLARSHIPS 63 20348 FINANCIAL AID PART I, LINE 2: PROCEDURE FOR MONITORING GRANTS NO SUBSEQUENT MONITORING OF GRANTS THAT ARE AWARDED TO INDIVIDUALS IS REQUIRED BECAUSE GSEP AWARDS FINANCIAL AID IN THE FORM OF MEMBERSHIPS, SCHOLARSHIPS OR CAMPERSHIPS. THEREFORE, THE FINANCIAL AID IS PAID DIRECTLY TO EITHER AN INTERNAL DEPARTMENT OF GSEP OR A THIRD PARTY OTHER THAN THE AWARDEE WHO IS OPERATING THE ACTIVITY IN WHICH AWARDEE GIRL PARTICIPANTS. THIS FILING ORGANIZATION DOES HOWEVER HAVE INTERNAL CONTROLS WITH REGARD TO ISSUING GRANTS TO INDIVIDUALS. X X X X 1 0 0 0 0 0 0 1 0 KIM FRAITES-DOW CHIEF EXECUTIVE OFFICER 185559 0 0 0 7200 0 5856 0 10502 0 209117 0 0 0 GEORGE GORGE FORMER CHIEF FINANCIAL OFFICER 60499 0 0 0 55337 0 2358 0 9736 0 127930 0 0 0 PART I, LINE 4A SEVERANCE PAYMENT GEORGE GORGE, FORMER CFO, RECEIVED A CONTRACTUAL SEVERANCE PAYMENT OF $45,905 INCLUDED IN OTHER REPORTABLE COMPENSATION, PART II, COLUMN B (III) PART I, LINE 7 NON-FIXED PAYMENTS BONUSES, IF ANY, ARE BASED ON A NUMBER OF VARIABLES INCLUDING BUT NOT LIMITED TO INDIVIDUALS GOAL ACHIEVEMENTS AS WELL AS ORGANIZATION OPERATION ACHIEVEMENTS. THE FINAL DETERMINATION OF THE BONUS AMOUNT FOR EMPLOYEES IS DETERMINED AND APPROVED BY THE CEO. BONUSES FOR THE CEO IS AT THE DISCRETION OF THE BOARD OF DIRECTORS AS PART OF THE OVERALL COMPENSATION REVIEW. TIERNEY BOARD MEMBER 242260 PUBLIC RELATIONS SERVICES 0 SCHEDULE L, PART IV MARY STENGEL AUSTEN, FORMER CHAIR OF THE GIRL SCOUTS OF EASTERN PENNSYLVANIA.MS. AUSTEN IS THE PRESIDENT AND CEO OF TIERNEY, A PUBLIC RELATIONS FIRM. DURING THE TAX YEAR, TIERNEY PROVIDED THE GIRL SCOUTS OF EASTERN PENNSYLVANIA PUBLIC RELATIONS SERVICES FOR WHICH THE GIRL SCOUTS PAID TIERNEY FAIR MARKET VALUE RATES AT ARM'S LENGTH TOTALING $242,260. THE AMOUNT OF REVENUE RELATED TO THIS RELATIONSHIP IS NEGLIGIBLE TO TIERNEY. FORM 990, PART VI, SECTION A, LINE 1 EXECUTIVE COMMITTEE THE EXECUTIVE COMMITTEE WILL HAVE AND MAY EXERCISE THE POWERS OF THE BOARD OF DIRECTORS BETWEEN MEETINGS OF THE BOARD OF DIRECTORS, EXCEPT THAT THE EXECUTIVE COMMITTEE WILL NOT HAVE THE POWER TO TAKE ANY ACTION WHICH IS CONTRARY TO OR A SUBSTANTIAL DEPARTURE FROM THE DIRECTION ESTABLISHED BY THE BOARD OF DIRECTORS. THE EXECUTIVE COMMITTEE WILL REPORT ACTIONS TAKEN TO THE BOARD OF DIRECTORS AT ITS NEXT BOARD MEETING. FORM 990, PART VI, SECTION A, LINE 6 GOVERNING BODY & MANAGEMENT THE COMMON GOVERNANCE STRUCTURE IN GIRL SCOUTING HAS MEMBERS WITH THE RIGHT TO PARTICIPATE IN THE ORGANIZATION'S GOVERNANCE, SPECIFICALLY BY ELECTING BOARD MEMBERS, APPROVING MERGERS/DISSOLUTIONS, AND APPROVING BYLAWS. FORM 990, PART VI, SECTION A, LINE 7A GOVERNING BODY & MANAGEMENT THE COMMON GOVERNANCE STRUCTURE IN GIRL SCOUTING HAS MEMBERS WITH THE RIGHT TO PARTICIPATE IN THE ORGANIZATION'S GOVERNANCE, SPECIFICALLY BY ELECTING BOARD MEMBERS, APPROVING MERGERS/DISSOLUTIONS, AND APPROVING BYLAWS. FORM 990, PART VI, SECTION A, LINE 7B GOVERNING BODY & MANAGEMENT THE COMMON GOVERNANCE STRUCTURE IN GIRL SCOUTING HAS MEMBERS WITH THE RIGHT TO PARTICIPATE IN THE ORGANIZATION'S GOVERNANCE, SPECIFICALLY BY ELECTING BOARD MEMBERS, APPROVING MERGERS/DISSOLUTIONS, AND APPROVING BYLAWS. FORM 990, PART VI, SECTION B, LINE 11B PROVIDING A COPY OF THE FORM 990 THE IRS FORM 990 HAS BEEN PREPARED BY AN INDEPENDENT PUBLIC ACCOUNTING FIRM WITH THE ASSISTANCE OF MANAGEMENT. AN INITIAL AND DETAILED REVIEW OF THE COMPLETED FORM 990 IS PERFORMED BY THE ORGANIZATION'S CHIEF FINANCIAL OFFICER AND CHIEF EXECUTIVE OFFICER. FOLLOWING THIS REVIEW, THE FORM 990 IS PRESENTED TO THE FINANCE/AUDIT COMMITTEE FOR THEIR REVIEW. ADDITIONALLY, THE TAX PARTNER FROM THE PUBLIC ACCOUNTING FIRM THAT PREPARED THE FORM 990 ATTENDS SUCH MEETING. THE FINANCE/AUDIT COMMITTEE WILL THEN RECOMMEND THE APPROVAL OF THE IRS FORM 990 TO THE BOARD OF DIRECTORS. SUBSEQUENT TO THE COMMITTEE'S REVIEW BUT PRIOR TO FILING, A COMPLETE COPY OF THE FORM 990 IS PROVIDED ELECTRONICALLY TO EACH MEMBER OD THE BOARD OF DIRECTORS. EACH BOARD MEMBER HAS AMPLE TIME AND OPPORTUNITY TO RAISE QUESTIONS PRIOR TO FILING. THE CEO IS AUTHORIZED TO SIGN THE IRS FORM 990 AFTER IT HAS BEEN APPROVED. THE PUBLIC DISCLOSURE COPY OF THE FORM 990 IS MADE AVAILABLE TO THE PUBLIC ON THE COUNCIL'S WEBSITE. FORM 990, PART VI, SECTION B, LINE 12C CONFLICT OF INTEREST POLICY EACH BOARD MEMBER OF THE ORGANIZATION IS REQUIRED TO ANNUALLY DISCLOSE ANY CONFLICTS OF INTEREST THAT ARISE BY VIRTUE OF BOARD SERVICE. THE ORGANIZATION MONITORS COMPLIANCE WITH ITS CONFLICT OF INTEREST POLICY THROUGH AN ANNUAL DISCLOSURE STATEMENT THAT IS DISTRIBUTED TO THESE INDIVIDUALS. ANNUALLY, EACH BOARD MEMBER SIGNS A CONFLICT OF INTEREST AND CONFIDENTIALITY STATEMENT. ANY CONFLICTS OF INTEREST NOTED ON THE FORMS ARE COMMUNICATED TO THE FINANCE/AUDIT COMMITTEE, THE CEO, AND THE BOARD CHAIR FOR REVIEW AND APPROVAL. POTENTIAL CONFLICTS ARE INVESTIGATED IMMEDIATELY. FORM 990, PART VI, SECTION B, LINE 15 DETERMINATION OF COMPENSATION COMPENSATION IS DETERMINED FOR THE CEO BY ITS BOARD OF DIRECTORS, AS RECOMMENDED BY THE HUMAN RESOURCES COMMITTEE. IN MAKING THIS DETERMINATION, SURVEY DATA IS CONSIDERED BOTH FROM THE ORGANIZATION: GIRL SCOUTS OF THE UNITED STATES OF AMERICA AND INDEPENDENT SURVEY INFORMATION. INCREASES IN COMPENSATION ARE AWARDED ON THE BASIS OF PERFORMANCE INCLUDING THE MEASURABLE RESULTS OF GOALS SET FOR THESE POSITIONS BY THE BOARD OR IN ACCORDANCE WITH EMPLOYMENT CONTRACTS, IF THEY EXIST FOR THESE POSITIONS. THE GIRL SCOUTS OF EASTERN PENNSYLVANIA IS COMMITTED TO ATTRACTING, REWARDING, MOTIVATING AND RETAINING THE HIGHEST QUALITY CANDIDATES AND EMPLOYEES IN ORDER TO ACCOMPLISH THE ORGANIZATION'S UNDERLYING MISSION AND CORE BUSINESS STRATEGY. IN MEETING THIS OBJECTIVE, THE ORGANIZATION IS COMMITTED TO THE FOLLOWING: 1) OFFERING COMPETITIVE CASH COMPENSATION LEVELS AND HEALTH AND WELFARE BENEFITS THAT MEET THE BASIC NEEDS OF ITS EMPLOYEES AND THEIR FAMILIES; AND 2) OFFERING A COMBINED PERFORMANCE-BASED TOTAL REMUNERATION PACKAGE OF SALARY AND BENEFITS. THE PACKAGE TARGETS THE MEDIAN OF 50TH PERCENTILE (MIDDLE OF THE MARKET SALARIES), OF REMUNERATION OFFERED BY AN APPROPRIATE AND COMPARABLE PEER GROUP OF NON-PROFIT AND FOR-PROFIT ORGANIZATIONS LOCATED WITHIN A REASONABLE DISTANCE OF THE ORGANIZATION'S HEADQUARTERS AND/OR SERVICE CENTERS AND WITH WHOM THE ORGANIZATION COMPETES FOR TALENT. THESE ORGANIZATIONS INCLUDE: NON-PROFIT AND FOR-PROFIT ORGANIZATIONS LOCATED IN OUR GEOGRAPHICAL AREA, NON-PROFIT AND FOR-PROFIT ORGANIZATIONS OF SIMILAR BUDGET HEADCOUNT, AND OTHER COUNCILS WITHIN THE GIRL SCOUTS OF THE UNITED STATES OF AMERICA ORGANIZATION. WHILE THIS IS THE PHILOSOPHY OF THIS FILING ORGANIZATION, IT IS PREDICATED ON THE ORGANIZATION'S ECONOMIC REALITIES AND ITS ABILITY TO ENSURE ITS SHORT AND LONG TERM FINANCIAL STABILITY. THE ORGANIZATION WILL REVIEW THIS PHILOSOPHY ON A REGULAR BASIS TO ENSURE ALIGNMENT WITH ONGOING ORGANIZATIONAL GOALS, OBJECTIVES AND FINANCIAL SITUATIONS. IF ADDITIONAL DETAIL IS NEEDED, THE ORGANIZATION WILL ENGAGE IN PROFESSIONAL SALARY STUDIES FROM TIME TO TIME. FORM 990, PART VI, SECTION C, LINE 19 HOW DOCUMENTS ARE MADE AVAILABLE TO THE PUBLIC THE GOVERNING DOCUMENTS AND CONFLICT OF INTEREST POLICY ARE AVAILABLE UPON REQUEST BY EMAILING THE MANAGER OF GOVERNANCE VIA THE ORGANIZATION'S WEBSITE. THE AUDITED FINANCIAL STATEMENTS AND FORM 990 ARE AVAILABLE FOR THE PUBLIC ON THE WEBSITE. THE ORGANIZATION ALSO ALLOWS THE PUBLIC THE OPPORTUNITY TO INSPECT THESE DOCUMENTS AT THE ORGANIZATION'S HEADQUARTERS UPON REQUEST. FORM 990, PART III PROGRAM ACCOMPLISHMENTS 2016-2017 GIRL SCOUTS OF EASTERN PENNSYLVANIA, INC. (GSEP), OPERATES AS AN INDEPENDENT, NONPROFIT ORGANIZATION CHARTERED BY GIRL SCOUTS OF THE USA (GSUSA) TO PROVIDE LEADERSHIP DEVELOPMENT OPPORTUNITIES FOR GIRLS IN NINE PENNSYLVANIA COUNTIES: BERKS, BUCKS, CARBON, CHESTER, DELAWARE, LEHIGH, MONTGOMERY, NORTHAMPTON, AND PHILADELPHIA. GSEP'S VISION IS TO BE KNOWN AS THE PREMIER LEADERSHIP ORGANIZATION FOR GIRLS, DRIVEN BY AN ENGAGED COMMUNITY OF VOLUNTEERS, MEMBERS, ALUMNAE, PARTNERS, AND STAFF, AND SUPPORTED BY AN ORGANIZATIONAL CULTURE OF SERVICE, LEARNING, AND GROWTH. IN FISCAL YEAR 2017 (OCTOBER 1, 2016-SEPTEMBER 30, 2017), GSEP CONTINUED TO PROVIDE THE GIRL SCOUTS LEADERSHIP EXPERIENCE (GSLE) TO CLOSE TO 40,000 GIRLS, WITH THE HELP OF MORE THAN 15,000 ADULT MEMBERS. DURING THIS TIME PERIOD, GSEP EXPERIENCED A SIGNIFICANT CHANGE TO ITS BUSINESS MODEL IN THE FORM OF THE CUSTOMER ENGAGEMENT INITIATIVE (CEI). CEI IS AN INITIATIVE SPEARHEADED BY GSUSA THAT SEEKS TO ALIGN GIRL SCOUTS COUNCILS ACROSS THE COUNTRY AND IMPROVE THE CUSTOMER EXPERIENCE FOR BOTH FAMILIES AND VOLUNTEERS WITH THE GOAL OF MAKING IT EASIER FOR GIRLS TO GET INVOLVED WITH GIRL SCOUTS. THIS NEW WAY OF WORK FOCUSES ON ALIGNING PEOPLE, PROCESSES AND SYSTEMS TO EFFECTIVELY ENSURE BOTH RECRUITMENT AND SERVICE/RETENTION FUNCTIONS ARE PROVIDING A QUALITY, CUSTOMER-CENTRIC AND CONSISTENT EXPERIENCE RESULTING IN GIRL AND VOLUNTEER MEMBERSHIP GROWTH AND SATISFACTION. CEI CONSISTS OF THREE ONLINE TOOLS: A REFRESHED AND STANDARDIZED WEBSITE THAT IS MORE USER-FRIENDLY AND CONSISTENT WITH OTHER GIRL SCOUT COUNCILS; A NEW MEMBERSHIP REGISTRATION SYSTEM BUILT ON THE SALESFORCE PLATFORM THAT STREAMLINES THE REGISTRATION PROCESS, ALLOWS FAMILIES TO FIND AND SIGN UP FOR AN AVAILABLE TROOP OF THEIR CHOICE, AND PROVIDES A CUSTOMER MANAGEMENT SYSTEM FOR STAFF TO TRACK AND RESPOND TO MEMBER NEEDS; AND A GROUNDBREAKING DIGITAL VOLUNTEER TOOLKIT THAT ENABLES K-5 TROOP LEADERS TO ORGANIZE THEIR TROOP INFORMATION AND PLAN THEIR TROOP YEAR ON A DIGITAL DEVICE. THE TRANSITION TO CEI REQUIRED A REORGANIZATION OF STAFF AND EXTENSIVE TRAINING FOR BOTH EMPLOYEES AND VOLUNTEERS. GSEP CHOSE TO BE ONE OF THE LAST COUNCILS TO ADOPT CEI IN ORDER TO SPEND MORE TIME PREPARING AND LEARNING FROM THE COUNCILS THAT PRECEDED IT. AS A RESULT OF THIS DECISION, THE TRANSITION TO CEI WAS RELATIVELY SMOOTH WITH MORE THAN 99% OF DATA MIGRATING TO THE NEW DATABASE WITHOUT ERRORS, AND NO MAJOR IMPACT TO MEMBERSHIP NUMBERS - TWO CHALLENGES EXPERIENCED BY EARLY ADOPTER COUNCILS. THIS NARRATIVE DETAILS GSEP'S ACHIEVEMENTS FOR FY17 AS THEY RELATE TO MEASURES OUTLINED IN THE STRATEGIC PLAN, WHICH INCLUDE SEVEN GUIDING PRINCIPLES: LEADERSHIP, COMMUNITY, SERVICE, INCLUSION, RESPECT, INTEGRITY, AND INNOVATION. OUR MULTI-YEAR PLAN WAS INFORMED BY BOTH NATIONAL AND COUNCIL-SPECIFIC PRIORITIES AND ARTICULATES FIVE GOALS THAT ARE ORGANIZED BY TOPIC: OUR ORGANIZATION, COMMUNICATIONS, GIRL EXPERIENCE, VOLUNTEER EXPERIENCE, AND FINANCIAL SUSTAINABILITY AND REVENUE ENHANCEMENT. 1) OUR ORGANIZATION: BUILD A LEARNING AND GROWING CULTURE THAT ENHANCES THE CONTRIBUTIONS OF THE GSEP STAFF AND LEADERSHIP. IN ADDITION TO TACKLING THE SWEEPING CEI CHANGE, GSEP ALSO SET OUT TO IMPROVE THE ORGANIZATIONAL CULTURE AND INVEST MORE IN STAFF DEVELOPMENT AND TRAINING (SPECIFICALLY AROUND CHANGE MANAGEMENT, CROSS-TEAM COLLABORATION, AND COMMUNICATIONS). TO PROMOTE A CULTURE THAT IS INSPIRING, COHESIVE, AND SUPPORTIVE OF THE GIRL SCOUT MISSION, ALL STAFF MEETINGS BEGIN WITH THE SHARING OF "MISSION MOMENTS," SHORT SUCCESS STORIES ABOUT HOW STAFF HAVE CONNECTED WITH GIRLS OR VOLUNTEERS IN A MEANINGFUL WAY. SHARING MISSION MOMENTS IS QUICKLY BECOMING A COUNCIL NORM AND MANY STAFF AND VOLUNTEER-LED MEETINGS NOW BEGIN THIS WAY. ADDITIONALLY, STAFF WERE GIFTED WITH A "GUIDING PRINCIPLES" POSTER THAT SERVES AS A VISUAL REMINDER OF THE COUNCIL'S BIG PICTURE GOALS. FUN INCENTIVES, SUCH AS EXTRA DAYS OFF, AN EXPANDED JEANS POLICY, AND A SHORTENED SUMMER HOURS WERE ALSO IMPLEMENTED AS STAFF INCENTIVES.IN ORDER TO ALIGN NEW STAFF WITH ORGANIZATIONAL CULTURE AND NORMS, ALL NEW HIRES NOW PARTICIPATE IN A CLASS WITH OTHER NEW EMPLOYEES FOR A THREE-DAY COMPREHENSIVE STAFF ONBOARDING TRAINING THAT WAS DEVELOPED BY HR IN COLLABORATION WITH OTHER DEPARTMENTS. CROSS-COUNCIL MEETING NORMS AND TELEPHONE AND EMAIL ETIQUETTE POLICIES WERE ALSO DEVELOPED AND PRESENTED TO ALL STAFF. STAFF MEMBERS WHO HAVE SUPERVISORY RESPONSIBILITIES ATTENDED MANAGER TRAINING AND ONGOING SUPPORTS TO HELP MANAGERS BUILD SKILLS AND LEAD THE ORGANIZATIONAL CULTURE THROUGH FEEDBACK, ENCOURAGEMENT/RECOGNITION, CONSISTENCY ACROSS DIRECT REPORTS, AND ACCOUNTABILITY TO THE CULTURE WERE IMPLEMENTED.TO MAKE ITS SERVICE CENTERS MORE WELCOMING, GIRL-FRIENDLY, AND INSPIRING, GSEP IS CURRENTLY IN THE PROCESS OF MAKING IMPROVEMENTS TO CREATE SPACES THAT ARE MORE WELCOMING, GIRL-FRIENDLY, AND INSPIRING. THE SHELLY RIDGE SERVICE CENTER NOW FEATURES A REMODELED STORE THAT HAS BEEN MOVED INTO THE LOBBY ALONG WITH GIRL-FRIENDLY GRAPHICS AND A FUN FAUX CLIMBING WALL, AND PLANS ARE UNDERWAY TO SIMILARLY SPRUCE UP THE OTHER OFFICE LOCATIONS. BOARD LEADERSHIP DEVELOPMENT WAS AN EMERGING FOCUS WITH KEY NEW BOARD COMMITTEES FORMED THAT MAP TO GSEP'S FIVE STRATEGIC GOALS. A CONTINUED EMPHASIS WAS PUT ON BOARD RECRUITMENT INCORPORATING MULTIPLE LENSES OF EXPERTISE AND DIVERSITY. IN CELEBRATION OF GSEP'S 100TH ANNIVERSARY IN 2017 (TWO LEGACY COUNCILS, PHILADELPHIA AND LEHIGHTON, WERE THE 4TH AND 5TH GIRL SCOUTS COUNCILS CHARTERED IN THE COUNTRY IN 1917), A PARTY OPEN TO ALL MEMBERS, BOARD, AND STAFF WAS HELD FOLLOWING THE ANNUAL MEETING IN MAY. 2) COMMUNICATIONS: ADVANCE A CLEAR MESSAGE AND BUILD COMMUNITY AROUND GSEP PROGRAMS, EXPERIENCES, AND IMPACTS. CEI'S CASE MANAGEMENT FUNCTIONALITY HAS REVOLUTIONIZED MEMBER COMMUNICATIONS AT GSEP. NOW, EVERY INCOMING CALL, EMAIL, OR WEBSITE-GENERATED INQUIRY BECOMES A CASE THAT IS CREATED, VIEWED, AND RESOLVED (OR REFERRED TO A SUBJECT MATTER EXPERT) BY A DEDICATED MEMBER SERVICES TEAM. EACH CASE IS LOGGED IN SALESFORCE TO CREATE A RECORD OF EVERY CUSTOMER INTERACTION, AND A DATABASE OF SOLUTIONS ENSURES THAT MEMBERS RECEIVE A CONSISTENT RESPONSE. URGENT COUNCIL-WIDE UPDATES ARE SHARED THROUGH "FRONTLINE ALERTS" SENT TO ALL STAFF VIA SALESFORCE. TO FURTHER IMPROVE CONSISTENCY, A CROSS-FUNCTIONAL GROUP LED THE WORK TO CREATE AN INTERNAL ORGANIZATION-WIDE CALENDAR THAT CAN BE ACCESSED BY ALL STAFF. THE CALENDAR IS REVIEWED AT BI-WEEKLY PRODUCTION MEETINGS, DURING WHICH TEAMS SHARE EVERYTHING THAT IS HAPPENING AT COUNCIL PROPERTIES IN ORDER TO PLAN, PRIORITIZE, AND COLLABORATE AROUND IMPORTANT COUNCIL EVENTS. BY PUBLICIZING GIRL SCOUTS WHO HAVE EARNED THE GOLD, SILVER, AND BRONZE AWARDS (THE HIGHEST AWARDS IN GIRL SCOUTING) IN THE MEDIA AND ON SOCIAL MEDIA, GSEP PUTS GIRLS FRONT AND CENTER AND PROMOTES GIRL SCOUTS AS THE PREMIER LEADERSHIP PROGRAM FOR GIRLS. THIS YEAR, A GROUP OF OLDER GIRLS WERE INVITED TO SERVE AS MEDIA GIRLS. THESE ARE GIRL SCOUTS WITH AN INTEREST IN PR AND COMMUNICATIONS WHO HAVE RECEIVED MEDIA TRAINING TO TALK ABOUT THEIR GIRL SCOUT EXPERIENCE. GSEP POSITIONED ITS STAFF AND BOARD MEMBERS AS GIRL EXPERTS THROUGH OP-EDS, INTERVIEWS, AND BY ARRANGING FOR SENIOR STAFF TO SPEAK AT LEADERSHIP CONFERENCES. GSEP CREATED A VIDEO AND HONORED THE "LUCKY 13," A GROUP OF LOCAL GIRL SCOUT ALUMNAE, ON THE 60TH ANNIVERSARY OF THEIR HISTORY-MAKING TRIP TO EUROPE AS THE FIRST INTERNATIONAL GIRL SCOUT TROOP, AND ALSO DEVELOPED A VIDEO TO MARK THE 100TH ANNIVERSARY AND TELL THE HISTORY OF THE COUNCIL. TO REACH DIVERSE COMMUNITIES, A PILOT PROGRAM WAS DEVELOPED TO CONNECT WITH LARGE AFRICAN AMERICAN CHURCHES. STAFF AND BOARD MEMBERS MET WITH PHILADELPHIA COMMUNITY LEADERS AND VOLUNTEERS TO ESTABLISH THE FIRST GIRL SCOUT TROOP AT GREATER EXODUS BAPTIST CHURCH. AS PART OF THIS INITIATIVE, GSEP CREATED TAILORED MARKETING AND COMMUNICATIONS MATERIALS AND PROVIDED ON-SITE TRAINING FOR THE MULTI-GENERATIONAL VOLUNTEERS WHO ARE RUNNING THE TROOP. THIS MODEL CAN NOW BE REPLICATED AT OTHER PLACES OF WORSHIP, AND WILL SERVE AS A BASIS FOR A FOLLOW-UP INITIATIVE FOR OUTREACH INTO THE LATINO COMMUNITY. THE COMMUNICATIONS FOCUS GROUP, A SOUNDING BOARD OF KEY OPERATIONAL VOLUNTEERS, CONTINUED TO MEET WITH A FOCUS ON IDENTIFYING NEW ROTATING MEMBERS WHO CAN BRING FRESH IDEAS AND PERSPECTIVES. FORM 990, PART III 3) GIRL EXPERIENCE: POSITION GSEP AS THE PREMIER ORGANIZATION FOR GIRLS TO BUILD LEADERSHIP, CONFIDENCE, INDEPENDENCE, AND COMMUNITY. GSEP DEVELOPED AN ANNUAL TRADITIONAL TROOP SURVEY TO GAIN CRITICAL FEEDBACK FROM GIRLS AND LEADERS. THE ORGANIZATION ALSO IDENTIFIED ESSENTIAL QUESTIONS THAT WILL BE INCLUDED IN ALL GSEP GIRL EXPERIENCE SURVEYS, INCLUDING BUT NOT LIMITED TO SPARK PROGRAMS, SUMMER CAMP PROGRAMS, FUNDED INITIATIVES, NUTS ABOUT READING AND COOKIE POST-SALES. THESE QUESTIONS WILL PROVIDE CONSISTENT AND VALUABLE INFORMATION, ALLOWING GSEP TO GAUGE THE WAYS GIRLS PARTICIPATE, HOW THEY HEAR ABOUT GIRL SCOUTS, WHAT THEY LEARNED FROM THE EXPERIENCE, AND WHAT THEY BELIEVED THEY HAVE ACHIEVED THROUGH THE EXPERIENCE. GSEP LAUNCHED A GIRL-LED PROGRAM STEERING COMMITTEE COMPRISED OF GIRL SCOUTS IN HIGH SCHOOL. THE COMMITTEE PROVIDES FEEDBACK AND IDEAS FOR VARIOUS COUNCIL PROJECTS AND PROGRAMS INCLUDING SPARK MAGAZINE, NEW AND DIVERSE PROGRAMS FOR OLDER GIRLS, AND THE COOKIE PROGRAM. IN NOVEMBER, A MEETING WITH GSUSA WAS SCHEDULED TO LEARN MORE ABOUT THE GIRL SCOUTS RESEARCH INSTITUTE'S (GSRI) WORK AROUND FIVE NEW NATIONAL OUTCOMES, AS WELL AS HOW GSUSA IS COLLECTING AND USING NATIONAL DATA. RETAINING AND GROWING GIRL MEMBERSHIP REMAINED A PRIORITY, AND WHILE GSEP PLANNED FOR A SLIGHT DECREASE IN GIRL MEMBERSHIP DUE TO THE TRANSITION TO CEI, GSEP SAW A SLIGHT INCREASE IN GIRL MEMBERSHIP. FOR A QUICK SNAPSHOT OF FY17 NUMBERS, GSEP ENGAGED MORE THAN 12,345 GIRLS IN GSLE PROGRAMS FOCUSED ON THE FOLLOWING PRIORITY AREAS: ADVENTURE & WATER, HEALTH & WELLNESS, GSLE, ENVIRONMENT, ARTS & CULTURE, AND STEM. MORE THAN 4,000 GIRLS ATTENDED ONE OF FOUR RESIDENT CAMPS OR THREE-DAY CAMPS IN SUMMER 2017. GIRLS EARNING THEIR HIGHEST AWARDS REMAINED IMPRESSIVELY HIGH: 1,040 GIRLS AGES 9-11 EARNED THEIR BRONZE AWARD, 234 GIRLS AGES 12-14 EARNED THEIR SILVER AWARD, AND 66 GIRLS AGES 14-18 EARNED THEIR GOLD AWARD. GIRLS PARTICIPATING IN THE PRODUCT PROGRAM DELIVERED THE MOST SUCCESSFUL COOKIE SALE IN GSEP HISTORY, INCREASING SALES BY 9%, AND THE PER GIRL AVERAGE FROM 163 BOXES TO 183 BOXES. TO MARK THE 100TH ANNIVERSARY OF THE COUNCIL AND ALSO THE 100TH ANNIVERSARY OF THE GIRL SCOUT COOKIE PROGRAM, GSEP OFFERED THEMED EVENTS FOR GIRLS AND DEVELOPED A SELECTION OF EXCLUSIVE COMMEMORATIVE ITEMS FOR GIRLS TO BUY OR EARN. 4) VOLUNTEER EXPERIENCE: POSITION GSEP AS A REWARDING AND SOUGHT-AFTER VOLUNTEER EXPERIENCE. IN 2017, GSEP CREATED A STRUCTURE TO CONTINUOUSLY IMPROVE AND STREAMLINE THE VOLUNTEER EXPERIENCE BY CONDUCTING TWO STAFF REALIGNMENTS, AND BY PARTICIPATING IN PEER TO PEER TRAININGS ORGANIZED BY GSUSA TO PREPARE FOR THE IMPLEMENTATION OF CEI. THROUGH THESE EFFORTS, A NEW TEAM WAS CREATED CALLED "VOLUNTEER SUPPORT," WITH "VOLUNTEER SUPPORT SPECIALISTS" WHO SERVE AS THE RELATIONSHIP MANAGERS FOR ALL GSEP SERVICE UNIT MANAGERS AND LEADERSHIP TEAMS, AND FOCUS ON RETENTION. ADDITIONALLY, THE RECRUITMENT AND PLACEMENT TEAMS WERE GEOGRAPHICALLY MAPPED TO PROVIDE SECOND AND THIRD LEVELS OF SUPPORT IN EVERY COMMUNITY TO ENCOURAGE MEMBERSHIP GROWTH. THE NEW GSEP WEBSITE, DESIGNED TO STANDARDIZE THE VOLUNTEER EXPERIENCE AND ACCESS TO INFORMATION AND RESOURCES NOW TIES IN DIRECTLY TO NATIONAL RESOURCES AND SYSTEMS, E.G., SALESFORCE AND THE VOLUNTEER TOOLKIT. VOLUNTEERS CAN NOW PLAN AND CUSTOMIZE THEIR TROOP YEAR THROUGH THE VOLUNTEER TOOLKIT, WHICH PROVIDES PROGRAMMATIC IDEAS AND CHOICES FOR GRADES K-5. BASIC VOLUNTEER TRAININGS ARE NOW AVAILABLE ONLINE, VOLUNTEER ESSENTIALS IS ONLINE, AND SUPPLEMENTARY AND SPECIALIZED TRAININGS CONTINUE TO BE PROVIDED IN-PERSON AND THROUGH OUR NEW WEBINAR PLATFORM. ADDITIONALLY, GSEP FOCUSED ON ENSURING THAT VOLUNTEERS AND MEMBERS HAVE ACCESS TO RETAIL OPPORTUNITIES AT TIMES CONVENIENT TO THEM. IN BERKS COUNTY, A MOBILE RETAIL PILOT WAS IMPLEMENTED, ALL GSEP STORES ARE OPEN LATE ONE NIGHT PER WEEK, AND PLANNED WEEKEND HOURS ARE IMPLEMENTED DURING BUSY MONTHS. THE FINAL CRITICAL CHANGE THAT POSITIVELY IMPACTS GENERAL VOLUNTEER ACCESS TO INFORMATION AND RESOURCES, WAS THE CREATION OF THE "MEMBER SERVICES" DEPARTMENT. THIS TEAM ANSWERS 80% OF PHONE, EMAIL, AND OTHER ONLINE INQUIRIES TO OUR MEMBERS, WITH INCREASED EFFICIENCY OVER TIME USING A SOLUTIONS CATALOG ON SALESFORCE, WHICH IS POPULATED BY ALL GSEP DEPARTMENTS. SEVERAL VOLUNTEER FOCUS GROUPS WERE CONDUCTED BEFORE IMPLEMENTING NEW PROGRAMS AND INITIATIVES TO ENSURE END USERS' EXPECTATIONS AND NEEDS WERE INCORPORATED, A BEST PRACTICE THAT WILL BE CONTINUED. ADDITIONALLY, A NETWORK IS BEING FORMED FOR VOLUNTEERS TO SHARE WITH EACH OTHER AND NETWORK OUTSIDE OF GSEP SPONSORED MEETINGS AND EVENTS. THROUGHOUT THE YEAR, THE VOLUNTEER-LED HISTORY COMMITTEE MET WEEKLY TO SORT, IDENTIFY, ORGANIZE, AND COMBINE THE ARTIFACTS AND RECORDS FROM THE ARCHIVES OF SEVERAL LEGACY COUNCILS IN PREPARATION FOR A NEW GIRL SCOUT HISTORY MUSEUM AT THE VALLEY FORGE SERVICE CENTER. 5) FINANCIAL STABILITY AND REVENUE ENHANCEMENT: OPTIMIZE REVENUE SOURCES AND USES. EXPANDING AND DIVERSIFYING GSEP'S FUNDING BASE, WITH AN EMPHASIS ON INCREASING CONTRIBUTED REVENUE, CONTINUED TO BE A PRIORITY INTO FY17. GSEP ENGAGED IN RESEARCH AND PLANNING TO CONDUCT AN ANALYSIS OF ALL REVENUE AND EXPENSES TO ENSURE THE BUDGET, BUSINESS MODEL, AND STAFF STRUCTURE WERE ALIGNED WITH THE MISSION AND GSEP PRIORITIES. THE ORGANIZATION EXPLORED NEW EARNED INCOME IDEAS, NEW MODELS AND APPROACHES FOR PRODUCT SALES, ENHANCED INSTITUTIONAL AND INDIVIDUAL DONOR DEVELOPMENT, AND INCREASED COMMUNICATION ABOUT GSEP'S FINANCIAL PLAN AND FUNDING OPPORTUNITIES WITH THE GREATER GSEP COMMUNITY. THE 100TH ANNIVERSARY OF GSEP PROVIDED A UNIQUE OPPORTUNITY TO SELL COMMEMORATIVE RETAIL ITEMS AND TO FUNDRAISE AROUND THIS HISTORIC MOMENT. GSEP PRODUCED A SIGNIFICANT OPERATING SURPLUS FOR THE SECOND CONSECUTIVE YEAR, MEETING REVENUE GOALS, AND WITH TIGHT CONTROLS OVER EXPENSES. THE COOKIE PROGRAM INCREASED ITS REVENUE BY AN UNPRECEDENTED 9% YEAR OVER YEAR, AND GIRL EXPERIENCE SAW INCREASED CAMP AND PROGRAM REGISTRATIONS. CONTRIBUTED REVENUE CAME CLOSE TO ITS INCREASED REVENUE GOAL IN FY17, AND CAMPERSHIP CONTRIBUTIONS NEARLY DOUBLED. ADDITIONALLY, GSEP COMPLETED ITS OUTDOOR PROGRAM VISION WITH THE FINANCIAL CLOSE OF THE LAST OF THREE CAMPS UP FOR SALE, AND CONSTRUCTION PROJECTS ENDING ON TIME AND ON BUDGET.