2016-11-09T16:13:43-06:00 2015-12-31 410746749 CLIFTONLARSONALLEN LLP 20 E THOMAS RD STE 2300 PHOENIX AZ 85012 990 2015-01-01 020240752 SERVICE CREDIT UNION SERV 6034228300 3003 LAFAYETTE ROAD PORTSMOUTH NH 03801 DAVID VAN ROSSUM PRESIDENT/CEO 6034228300 2016-11-03 1 JANIS ISAACSON P00089104 6022662248 2015 2017-02-10 21:41:12Z DAVID VAN ROSSUM 3003 LAFAYETTE ROAD PORTSMOUTH NH 03801 139742990 0 X WWW.SERVICECU.ORG X 1957 NH CREDIT UNION OPERATED WITHOUT PROFIT FOR MUTUAL PURPOSES. 5 4 945 14 2080776 118609 0 0 135230335 139670390 0 -187865 0 0 135230335 139482525 0 0 0 0 45092139 48267277 0 0 0 68295783 72303570 113387922 120570847 21842413 18911678 2539043112 2776344174 2227218407 2442607892 311824705 333736282 CREDIT UNION OPERATED WITHOUT PROFIT FOR MUTUAL PURPOSES. 0 0 OUR THREE LARGEST PROGRAMS BY EXPENSES ARE CDS, SHARE ACCOUNTS, AND IRA CDS. THERE ARE NO REVENUE SOURCES ASSOCIATED WITH THE EXPENSES. FOR 2015 EXPENSES WERE $9,871,472, $4,161,196, AND $1,293,359, RESPECTIVELY. 0 0 0 0 0 0 0 0 0 1 0 1 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1 1 1 0 1 43453 0 1 945 1 1 1 1 GM 0 0 0 0 X 5 4 0 0 0 0 1 1 0 1 1 0 1 1 1 1 1 1 1 1 1 1 1 1 X ANDREW MCGEORGE 6034228379 3003 LAFAYETTE ROAD PORTSMOUTH NH 03801 CLIFFORD TAYLOR BOARD 8.00 X 14187 0 0 BARBARA ROBERGE BOARD 8.00 X 11695 0 0 DAVID VAN ROSSUM BOARD 8.00 X 2317 0 0 DAVID HANCHETT BOARD 8.00 X 2083 0 0 JOANNE WHITING BOARD 8.00 X 16630 0 0 DR JAMES FISHBEIN BOARD 8.00 X 3228 0 0 GORDON SIMMONS PRESIDENT/CEO 60.00 X X 1342283 0 528326 DAVID VAN ROSSUM CAO 45.00 X 195974 0 11063 ANDREW MCGEORGE CFO 45.00 X 281485 0 57382 PATRICK HARRIGAN CRO 45.00 X 255671 0 73484 FAWN TERWILLIGER VP LENDING 45.00 X 328633 0 86823 DAN CLARKE VP MEMBER SERVICE 45.00 X 301989 0 55031 KAREN BENEDETTI VP MARKETING 45.00 X 260728 0 91581 PHILIP VON STREICHER VP OVERSEAS 45.00 X 242245 0 49054 JOANNE NADEAU VP HUMAN RESOURCES 45.00 X 282339 0 66319 MICHAEL BERGERON VP LOGISTICS 45.00 X 186218 0 61039 SATISH MEHTA INTERIM CIO 45.00 X 165730 0 47122 DAVID WEED AVP BUSINESS SERVICES 45.00 X 158624 0 35380 GERRY DEMOULIN VP NORTHERN DEVELOPMENT 45.00 X 159623 0 27500 WILLIAM NEWMAN EXECUTIVE VICE PRESIDENT (FORMER) 0.00 X 664393 0 -86284 WILLIAM ARNOLD CIO (FORMER) 0.00 X 222958 0 52609 ANA FORET CRO (FORMER) 0.00 X 196440 0 44001 5295473 0 1200430 32 1 1 0 DIGITAL INSIGHT PO BOX 515306 LOS ANGELES CA 90051 HOME BANKING & ONLINE BILL PAY 4434963 KEENAN AND ASSOCIATES 7 ROSE LANE ATKINSON NH 03811 BUILDING CONSTRUCTION AND RENOVATION 2193188 NCR CORPORATION 14181 COLLECTIONS CENTER DRIVE CHICAGO IL 60693 ATM PROVIDER AND MAINTENANCE SUPPORT FOR 1503204 FINANCIAL SUPERMARKETS INC 383 CLARKSVILLE STREET CORNELIA GA 30531 CONSTRUCTION, RENOVATION, BUILD OUT OF W 1133974 FISERV SOLUTIONS INC PO BOX 99924 GRAPEVINE TX 760999724 ATM NETWORK PROVIDER, CORE SYSTEMS PROVI 902242 65 PROGRAM SERVICE REVENUE 522100 137589614 137589614 UNRELATED BUSINESS INCOME 900099 2080776 2080776 139670390 72600 260465 -187865 -187865 -187865 139482525 137401749 2080776 0 6495903 30685954 3145533 5284612 2655275 95497 71056 3134870 667738 4299299 663843 16868 18678428 5615703 520061 OPERATIONS 38540207 120570847 19699887 18898851 225432209 153331874 35118601 14949181 1804983020 2198187908 6071251 6015133 126554602 37116675 88442583 89437927 300330043 236941094 474644 410647 58490874 58171559 2539043112 2776344174 42519267 39867563 167939285 208383029 2016759855 2194357300 2227218407 2442607892 X 0 0 0 0 311824705 333736282 311824705 333736282 2539043112 2776344174 X 18911678 2999899 X X 0 1 X 1 0 16396007 16396007 67647420 11330390 56317030 9883653 5685386 4198267 32627522 20100899 12526623 89437927 SECURITIES AND OTHER INVESTMENTS 236941094 F 236941094 IRA CERTIFICATES 88409934 OTHER CERTIFICATES 735337519 SHARE ACCOUNTS 1370609847 2194357300 X X X X 1 1 X X X X X X 0 1 0 GORDON SIMMONS PRESIDENT/CEO 765294 0 510300 0 66689 0 511700 0 16626 0 1870609 0 0 0 DAVID VAN ROSSUM CAO 165087 0 25000 0 5887 0 0 0 11063 0 207037 0 0 0 ANDREW MCGEORGE CFO 230264 0 50801 0 420 0 35156 0 22226 0 338867 0 0 0 PATRICK HARRIGAN CRO 181659 0 73112 0 900 0 51258 0 22226 0 329155 0 0 0 FAWN TERWILLIGER VP LENDING 230170 0 95691 0 2772 0 70197 0 16626 0 415456 0 0 0 DAN CLARKE VP MEMBER SERVICE 199910 0 93398 0 8681 0 46568 0 8463 0 357020 0 0 0 KAREN BENEDETTI VP MARKETING 193198 0 65735 0 1795 0 69355 0 22226 0 352309 0 0 0 PHILIP VON STREICHER VP OVERSEAS 188607 0 46888 0 6750 0 32428 0 16626 0 291299 0 0 0 JOANNE NADEAU VP HUMAN RESOURCES 203664 0 76870 0 1805 0 49981 0 16338 0 348658 0 0 0 MICHAEL BERGERON VP LOGISTICS 147730 0 36837 0 1651 0 38813 0 22226 0 247257 0 0 0 SATISH MEHTA INTERIM CIO 135857 0 28124 0 1749 0 38850 0 8272 0 212852 0 0 0 DAVID WEED AVP BUSINESS SERVICES 125187 0 32532 0 905 0 13154 0 22226 0 194004 0 0 0 GERRY DEMOULIN VP NORTHERN DEVELOPMENT 145218 0 10000 0 4405 0 12723 0 14777 0 187123 0 0 0 WILLIAM NEWMAN EXECUTIVE VICE PRESIDENT (FORMER) 599626 0 49516 0 15251 0 -102200 0 15916 0 578109 0 0 0 WILLIAM ARNOLD CIO (FORMER) 182401 0 40488 0 69 0 36554 0 16055 0 275567 0 0 0 ANA FORET CRO (FORMER) 175178 0 21248 0 14 0 24490 0 19511 0 240441 0 0 0 PART I, LINE 4B GORDON SIMMONS $490,500 - SERP EXPENSE WILLIAM NEWMAN $(123,400) - SERP EXPENSE PHILIP VON STREICHER $(18,555) - SERP EXPENSE FORM 990, PART VI, SECTION A, LINE 6 SERVICE CREDIT UNION IS OWNED BY ITS MEMBERS. FORM 990, PART VI, SECTION A, LINE 7A A MEETING OPEN TO ALL MEMBERS IS HELD EACH SPRING WHERE ALL MEMBERS HAVE THE OPPORTUNITY TO VOTE ON CANDIDATES FOR THE BOARD OF DIRECTORS. FORM 990, PART VI, SECTION B, LINE 11 THE FORM 990 IS REVIEWED BY THE CONTROLLER, CFO, AND CEO PRIOR TO SUBMISSION. FORM 990, PART VI, SECTION B, LINE 12C VOLUNTEERS MUST DISCLOSE TO THE BOARD OF DIRECTORS ANNUALLY ANY INVOLVEMENT WITH ORGANIZATIONS WHICH DO BUSINESS WITH THE CREDIT UNION. FORM 990, PART VI, SECTION B, LINE 15 THE COMPENSATION COMMITTEE GATHERS DATA FROM OUTSIDE SOURCES AND REVIEWS SURVEY AND OTHER DATA ON A PERIODIC BASIS. FORM 990, PART VI, SECTION C, LINE 19 SERVICE CREDIT UNION'S FINANCIALS ARE PROVIDED MONTHLY FOR ALL MEMBERS BY BEING POSTED IN EACH BRANCH LOCATION. OUR ANNUAL REPORT IS DISTRIBUTED TO ALL ATTENDEES AT THE ANNUAL MEETING, PROVIDED IN EACH BRANCH LOCATION, AND IS ALSO POSTED ON OUR WEBSITE. MEMBERS HAVE THE RIGHT TO REQUEST AND RECEIVE PERTINENT DOCUMENTATION AS DEMANDED. SERVICE CREDIT UNION IS A MEMBER-OWNED COOPERATIVE AND AS SUCH PERTINENT BUSINESS DOCUMENTATION IS ALWAYS PROVIDED AS REQUESTED BY MEMBERS. FORM 990, PART XI, LINE 9: OTHER COMPREHENSIVE INCOME -3,532,051. UNREALIZED GAIN/LOSS ON AVAILIBLE FOR SALE SECURITIES -1,240,951. ACQUISITION OF GUARDIAN ANGEL CREDIT UNION 7,772,901. FORM 990, PART XII, LINE 2C: THE SUPERVISORY COMMITTEE OVERSEES THE AUDITED FINANCIAL STATEMENTS. SERVICE FINANCIAL ADVISORS LLC 14 COLBY COURT BEDFORD NH 03110 472509975 FINANCIAL SERVICES NH SERVICE CREDIT UNION C 93202 18528978 1.00000 1 1 1 0 1 0 0 0 0 0 1 0 0 0 1 1 0 0 0 0 SERVICE FINANCIAL ADVISORS J 5040 RENTAL AGREEMENT SERVICE FINANCIAL ADVISORS O 89166 TIMESHEETS SERVICE FINANCIAL ADVISORS A 63009 LOAN AGREEMENT SERVICE FINANCIAL ADVISORS D 15781059 LOAN AGREEMENT SERVICE FINANCIAL ADVISORS B 400000 INVESTMENT SERVICE FINANCIAL ADVISORS N 5000 FAIR MARKET VALUE