2016-11-14T17:57:00-06:00 2015-12-31 ERNST & YOUNG US LLP 2 NORTH CENTRAL AVE STE 2300 PHOENIX AZ 85004 990 2015-01-01 450233470 Banner Health % DAVID BIXBY BANN 6027474000 2901 N CENTRAL AVE Suite 160 PHOENIX AZ 85012 DENNIS DAHLEN SENIOR VP/CFO 6027474000 2016-11-14 true BRENDA GRIESEMER P00264669 6023223000 2015 2017-02-10 21:41:12Z PETER S FINE 2901 N Central Ave Suite 160 PHOENIX AZ 85012 14525555704 false X WWW.BANNERHEALTH.COM X 1938 AZ BANNER HEALTH'S NONPROFIT MISSION IS TO MAKE A DIFFERENCE IN PEOPLE'S LIVES THROUGH EXCELLENT PATIENT CARE. 16 14 49740 7411 30209543 16156409 27394126 38473889 4606416840 5608315144 131661846 222787687 3964771 3913878 4769437583 5873490598 1390630 25601757 0 0 2265892502 2707269102 0 0 0 2085821138 2695798704 4353104270 5428669563 416333313 444821035 8339421425 9499405153 3883097765 4934785987 4456323660 4564619166 X BANNER HEALTH'S NONPROFIT MISSION IS TO MAKE A DIFFERENCE IN PEOPLE'S LIVES THROUGH EXCELLENT PATIENT CARE. true false 4932265281 25601757 5608315144 SEE SCHEDULE O 4932265281 true true false true false false false false false false true false false false true true false true false false true false false false false false true true true false true true false false false false false false false false true true false false false false true true true true false false true 8736 0 true 49740 true true true true CJ false false false false false false false false X 16 14 true false true false false false false true true false false true true true true true true true true true true AZ CA X DAVID BIXBY 6027474000 2901 N CENTRAL AVE SUITE 160 PHOENIX AZ 85012 X Peter Fine President & CEO 40.0 8.0 X X 2362406 0 2980918 Ronald Creasman MD Chairman & Director 6.0 0.0 X X 83598 0 0 Larry Lazarus Vice-Chairman & Director 6.0 0.0 X X 54000 0 0 Gilbert Davila Director 4.0 0.0 X 48000 0 0 William Dwyer Director 4.0 0.0 X 51000 0 0 Susan Bartlett Foote Director 4.0 0.0 X 54000 0 0 Michael Garnreiter Director 4.0 0.0 X 54000 0 0 David Kikumoto Director 4.0 0.0 X 51000 0 0 John Koster MD Director 4.0 0.0 X 0 0 0 Steve Lynn Director 4.0 0.0 X 48000 0 0 Anne Mariucci Director 4.0 0.0 X 48000 0 0 Steve Rizley Director (THRU 5/2015) 4.0 0.0 X 0 0 0 Martin Shultz Director 4.0 4.0 X 48000 0 0 Mark Sklar Director 4.0 4.0 X 48000 0 0 Quentin Smith Jr Director 4.0 0.0 X 57000 0 0 Christopher Volk Director 4.0 0.0 X 54000 0 0 Cheryl Wenzinger Director 4.0 0.0 X 54000 0 0 Elizabeth Avant ASSISTANT SEC & Legal Ops 40.0 8.0 X 102204 0 18178 David Bixby SVP/GENERAL COUNSEL/SECRETARY 40.0 8.0 X 1025492 0 892509 Kathy Bollinger Exec VP, Academic Delivery 40.0 8.0 X 1359030 0 243204 Ronald Bunnell Executive Vice-President & CAO 40.0 8.0 X 1570962 0 2188248 Dennis Dahlen Senior Vice-President & CFO 40.0 8.0 X 1303296 0 261540 James Ferando President - Western Region 40.0 8.0 X 943893 0 190454 John Hensing MD Executive Vice-President & CMO 40.0 8.0 X 1278133 0 249247 Rebecca Kuhn Exec VP, Community Development 40.0 8.0 X 1116642 0 452630 Charles Lehn Exec VP, Strategic growth 40.0 8.0 X 812940 0 186317 Edward Oxford Jr SVP & CHIEF TALENT OFFICER 40.0 8.0 X 956095 0 231862 Brenda Schaefer VP, TREASURY/TREASURER 40.0 8.0 X 309409 0 26462 Ryan Smith Senior Vice-President & CIO 40.0 8.0 X 667732 0 160552 ROBERT GOULD PRESIDENT ARIZONA WEST 40.0 0.0 X 748854 0 269444 ANUJ NARANG CEO - BANNER UMC-PHOENIX 40.0 0.0 X 629466 0 174768 RICHARD SUTTON CEO - NORTHERN COLORADO 40.0 0.0 X 799435 0 38212 Todd Werner President Arizona EAST 40.0 0.0 X 842162 0 190454 Michael Waldrum CEO UAHN 40.0 0.0 X 2280108 0 3648 Karen Mlawsky CEO - Banner Desert Med. Ctr. 40.0 0.0 X 1304733 0 30706 Misty Hansen CFO UAHN 37.0 3.0 X 1077431 0 46439 Eric Reiman CEO/CSO Banner Research 40.0 0.0 X 1002036 0 18082 Thomas Dickson CEO- Banner UMC Tucson & South 40.0 0.0 X 950398 0 175645 24195455 0 9029519 2074 false true false PREMIER HEALTHCARE SOLUTIONS 5882 COLLECTIONS CENTER DRIVE CHICAGO IL 60693 HLTHCARE CONSULTING 66379508 DPR CONSTRUCTION 3020 E CAMELBACK ROAD SUITE 100 PHOENIX AZ 85016 CONSTRUCTION 49858756 CERNER CORPORATION 2800 ROCKCREEK PARKWAY NORTH KANSAS CITY MO 64117 HEALTHCARE IT 48141474 US FOODSERVICE INC 2838 COLLECTIONS CENTER DRIVE CHICAGO IL 60693 FOOD SERVICES 30087418 KITCHELL CONTRACTORS INC 1707 E HIGHLAND SUITE 200 PHOENIX AZ 85016 CONSTRUCTION 24342897 1314 0 17230195 15436906 5806788 0 38473889 HEALTHCARE SERVICES 900099 5571974728 5571974728 0 0 PARTNERSHIP INCOME 621500 23423798 6130873 17292925 0 PHARMACY 446110 4804215 4804215 0 LABORATORY 621500 4408626 4408626 0 MANAGEMENT SERVICES 541610 3703777 3703777 0 5608315144 80266866 80266866 983 983 0 13294359 9380481 3913878 0 3913878 3913878 8783336380 1868083 8641171958 1512667 142164422 355416 142519838 142519838 0 0 0 0 5873490598 5578105601 30209543 226701565 X 25601757 25601757 0 0 0 0 0 0 26335747 0 26335747 0 105411 105411 0 0 2214659590 2027057905 187601685 0 46857244 41662495 5194749 0 265835483 237716041 28119442 0 153475627 139370920 14104707 0 9316811 8721284 595527 0 12504807 3725047 8779760 0 2237537 620725 1616812 0 490545 490545 0 0 0 0 26260173 0 26260173 0 308099530 277635520 30464010 16029822 8505259 7524563 0 156933710 111988602 44945108 0 91691083 84958063 6733020 0 0 0 0 0 138281011 131618931 6662080 0 5336461 3332289 2004172 0 0 0 0 0 393719 260917 132802 0 161691975 114018731 47673244 0 0 0 0 0 375053632 355038159 20015473 0 23036275 19510724 3525551 0 MEDICAL SUPPLIES 995141990 995141990 0 0 PROVIDER TAX 33848147 33848147 0 0 INCOME TAXES 7929174 0 7929174 0 DUES & SUBSCRIPTIONS 5518511 3618747 1899764 0 326003791 307717072 18286719 5428669563 4932265281 496404282 0 0 177952569 275335443 183323977 205612090 0 0 609955715 850832801 0 0 0 0 52483160 44414919 154785288 181392633 45629394 67952423 6542292765 3228697254 2860950140 3313595511 3742693821 3938237811 250238715 248147403 0 0 41342039 143868323 220066607 230015796 8339421425 9499405153 570580020 849248488 0 0 11388124 33633926 2489491679 3046138391 0 0 0 0 40486628 114112642 0 0 771151314 891652540 3883097765 4934785987 X 4330569742 4423711411 125753918 140907755 0 0 4456323660 4564619166 8339421425 9499405153 X 444821035 -187231783 0 0 0 -149293746 X false true X true true true X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED false true false 0 false 0 false 0 true 20000 true 213905 false 0 true 276640 510545 false SCHEDULE C, PART II-B, LINE 1F AS A MEMBER OF THE PHOENIX COMMUNITY, BANNER HEATH CONTRIBUTED $20,000 TO MOVEPHX IN SUPPORT OF THE 2015 PHOENIX BALLOT PROPOSITION 104. PROPOSITION 104, WHICH WAS APPROVED BY THE CITIZENS OF PHOENIX, INCREASED TRANSPORTATION FUNDING FOR NEW LIGHT RAIL LINES, BUS EXPANSION AND STREET IMPROVEMENTS OVER THE NEXT SEVERAL DECADES. PROPOSITION 104 AUTHORIZED A NEW TEMPORARY TRANSPORTATION SALES TAX. BANNER HEALTH FELT THAT PASSAGE OF THIS MEASURE WOULD IMPROVE THE QUALITY OF LIFE OF PHOENIX RESIDENTS AND ALLOW PATIENTS AND VISITORS TO BETTER ACCESS HEALTHCARE FACILITIES. SCHEDULE C, PART II-B, LINE 1G AND 1I BANNER HEALTH (BH) ENGAGED SEVERAL INDEPENDENT CONTRACTORS TO PROVIDE GOVERNMENT RELATIONS AND POLITICAL CONSULTING SERVICES FOR BH. THESE CONTRACTORS WORKED WITH BOTH THE FEDERAL AND STATE GOVERNMENTS ON ISSUES IMPORTANT TO BANNER HEALTH'S CHARITABLE MISSION. IN 2015, BH PAID $213,905 FOR THESE SERVICES AND THESE AMOUNTS ARE REPORTED ON LINE 1G. BH MAINTAINS A GOVERNMENT RELATIONS DEPARTMENT. $64,779 OF THE AMOUNT REPORTED ON LINE 1I IS RELATED TO THE SERVICES PROVIDED BY THE GOVERNMENT RELATIONS DEPARTMENT IN CONNECTION WITH STATE AND LOCAL LEGISLATIVE ACTIVITIES INCLUDING GENERAL LOBBYING AT THE STATE LEGISLATIVE LEVEL. $211,861 OF THE AMOUNT REPORTED ON LINE 1I IS RELATED TO DUES PAID TO VARIOUS PROFESSIONAL MEDICAL ASSOCIATIONS IN WHICH BH HOLDS MEMBERSHIP. THESE ASSOCIATIONS HAVE MADE A DETERMINATION THAT A CERTAIN AMOUNT OF THE DUES PAID WERE USED FOR LOBBYING ACTIVITIES. 225127932 225127932 1747673258 616808713 1130864545 37149831 21526017 15623814 4351718596 2536311238 1815407358 180623148 54051286 126571862 3313595511 0 LONG-TERM SWAPS 361030741 HOSPITAL LEASE OBLIGATION 216051077 SERP LIABILITY 61492203 PENSION PAYABLE 53978810 THIRD PARTY PAYOR SETTLEMENTS 38001629 SELF-INSURANCE LIABILITIES 33649587 CAP LEASE PAYABLE 32215439 MISC. LIABILITIES 95233054 891652540 X SCHEDULE D, PART X, LINE 2 BANNER HAS NOT RECORDED ANY EXPENSE OR ACCRUED FOR ANY RELATED EXPENSE FOR ANY UNCERTAIN TAX POSITIONS. BANNER'S 2011 THROUGH 2015 TAX YEARS REMAIN SUBJECT TO EXAMINATION FOR FEDERAL INCOME TAX PURPOSES, WHEREAS THE 2010 THROUGH 2015 TAX YEARS REMAIN SUBJECT TO EXAMINATION FOR STATE TAXING JURISDICTIONS IN WHICH BANNER OPERATES. 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X X X true true X X X X true X SEE SCHEDULE H, PART V, SECTION C X SEE SCHEDULE H, PART V, SECTION C X SEE SCH. H, PART V, SEC. C X X X X X true X false X X X X true X false false B false true false false true X 200. 500. X X X true true X X X X true X SEE SCHEDULE H, PART V, SECTION C X SEE SCHEDULE H, PART V, SECTION C X SEE SCH. H, PART V, SEC. C X X X X X true X false X X X X true X false false BANNER CASA GRANDE MEDICAL CENTER 15 false true true X X X X X X X X X X 15 true false true true X SEE SCHEDULE H, PART V, SECTION C X true 15 true SEE SCHEDULE H, PART V, SECTION C true false true X 200. 500. X X X true true X X X X true X SEE SCHEDULE H, PART V, SECTION C X SEE SCHEDULE H, PART V, SECTION C X SEE SCH. H, PART V, SEC. C X X X X X true X false X X X X true X false false BANNER LASSEN MEDICAL CENTER 19 false false true X X X X X X X X X X 13 true false false true X SEE SCHEDULE H, PART V, SECTION C X true 13 true SEE SCHEDULE H, PART V, SECTION C false true X 350. 500. X X X true true X X X X true X SEE SCHEDULE H, PART V, SECTION C X SEE SCHEDULE H, PART V, SECTION C X SEE SCH. H, PART V, SEC. C X X X X X true X false X X X X true X false false BANNER GOLDFIELD MEDICAL CENTER 27 false false true X X X X X X X X X X 15 true false false true X SEE SCHEDULE H, PART V, SECTION C X true 15 true SEE SCHEDULE H, PART V, SECTION C true false true X 200. 500. X X X true true X X X X true X SEE SCHEDULE H, PART V, SECTION C X SEE SCHEDULE H, PART V, SECTION C X SEE SCH. H, PART V, SEC. C X X X X X true X false X X X X true X false false BANNER PAYSON MEDICAL CENTER 28 false true false false true X 200. 500. X X X true true X X X X true X SEE SCHEDULE H, PART V, SECTION C X SEE SCHEDULE H, PART V, SECTION C X SEE SCH. H, PART V, SEC. C X X X X X true X false X X X X true X false false BANNER FORT COLLINS MEDICAL CENTER 29 true true false false true X 200. 500. X X X true true X X X X true X SEE SCHEDULE H, PART V, SECTION C X SEE SCHEDULE H, PART V, SECTION C X SEE SCH. H, PART V, SEC. C X X X X X true X false X X X X true X false false SCHEDULE H, PART V, SECTION A, LINES 1-2, 4-13, 16-18, AND 20-26 A SINGLE SCHEDULE H, PART V, SECTION B WAS COMPLETED FOR FACILITY REPORTING GROUP A. THE HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUP A ARE LISTED IN SCHEDULE H, PART V, SECTION A. SCHEDULE H, PART V, SECTION A, LINES 3 AND 14 BANNER UNIVERSITY MEDICAL CENTER TUCSON AND BANNER UNIVERSITY MEDICAL CENTER SOUTH, RESPECTIVELY, ARE LISTED SEPARATELY AS FACILITY REPORTING GROUP B BECAUSE THEY WERE ACQUIRED BY BANNER HEALTH DURING 2015 AND WERE NOT REQUIRED TO CONDUCT CHNA'S (COMMUNITY HEALTH NEEDS ASSESSMENT) IN 2015, BUT WILL CONDUCT CHNA'S IN 2016. SCHEDULE H, PART V, SECTION A, LINE 15 BANNER CASA GRANDE MEDICAL CENTER IS LISTED SEPARATELY AS FACILITY REPORTING GROUP C BECAUSE IT WAS ACQUIRED BY BANNER HEALTH DURING 2014 AND ITS CHNA WAS COMPLETED WITH ANOTHER ENTITY. SCHEDULE H, PART V, SECTION A, LINE 19 BANNER LASSEN MEDICAL CENTER IS LISTED SEPARATELY AS FACILITY REPORTING GROUP D BECAUSE THE MEDICAL CENTER'S FPG FAMILY INCOME PERCENTAGE LIMIT FOR ELIGIBILITY FOR FREE CARE (350%) VARIES FROM ALL OTHER BANNER FACILITIES (200%). SCHEDULE H, PART V, SECTION A, LINE 27 BANNER GOLDFIELD MEDICAL CENTER IS LISTED SEPARATELY AS FACILITY REPORTING GROUP E BECAUSE IT CONDUCTED A CHNA IN A DIFFERENT YEAR THAN FACILITY REPORTING GROUP A, 2015. SCHEDULE H, PART V, SECTION A, LINE 28 BANNER PAYSON MEDICAL CENTER IS LISTED SEPARATELY AS GROUP F, BECAUSE IT WAS ACQUIRED BY BANNER HEALTH DURING 2015 AND WAS NOT REQUIRED TO CONDUCT A CHNA IN 2015, BUT WILL CONDUCT A CHNA IN 2017. SCHEDULE H, PART V, SECTION A, LINE 29 BANNER FORT COLLINS MEDICAL CENTER IS LISTED SEPARATELY AS FACILITY REPORTING GROUP G BECAUSE THE MEDICAL CENTER IS A NEWLY LICENSED FACILITY AND WAS NOT REQUIRED TO CONDUCT A CHNA IN 2015, BUT WILL CONDUCT A CHNA IN 2017. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 2 APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUP B: THE UNIVERSITY OF ARIZONA HEALTH NETWORK (UAHN) WAS ACQUIRED ON FEBRUARY 28, 2015. THE UNIVERSITY OF ARIZONA MEDICAL CENTER - UNIVERSITY CAMPUS AND THE UNIVERSITY OF ARIZONA MEDICAL CENTER SOUTH CAMPUS WERE RENAMED BANNER - UNIVERSITY MEDICAL CENTER - TUCSON AND BANNER - UNIVERSITY MEDICAL CENTER SOUTH. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 2 APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUP C: BANNER CASA GRANDE REGIONAL MEDICAL CENTER MERGED INTO BANNER ON JUNE 9, 2014. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 2 APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUP F: PAYSON REGIONAL MEDICAL CENTER WAS ACQUIRED BY BANNER ON AUGUST 1, 2015 AND RENAMED BANNER PAYSON MEDICAL CENTER. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 2 APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUP G: BANNER FORT COLLINS MEDICAL CENTER, A FULL SERVICE, ACUTE-CARE HOSPITAL OFFERING EMERGENCY CARE, ORTHOPEDICS, GENERAL SURGERY, WOMEN'S HEALTH, LABOR AND DELIVERY, GASTROENTEROLOGY, UROLOGY, PULMONOLOGY, INTENSIVE CARE AND OTHER MEDICAL AND SURGICAL SERVICES OPENED IN APRIL, 2015. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 3J APPLIES TO FACILITY REPORTING GROUPs A, C, D, AND E: THE CHNA REPORT INCLUDES IMPLEMENTATION STRATEGIES, TACTICS AND ANTICIPATED OUTCOMES, AS WELL AS THE NEEDS NOT BEING ADDRESSED. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 5 APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUPS A, C D, AND E: THE FACILITY LEADERSHIP TEAMS IN FACILITY GROUP A IN COLLABORATION WITH MEMBERS OF BANNER HEALTH'S COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) STEERING COMMITTEE, CREATED A COMMUNITY ADVISORY COUNCIL (CAC) OF COMMUNITY LEADERS THAT REPRESENTED THE UNDERSERVED, UNINSURED AND MINORITY POPULATIONS. CAC PARTICIPANTS WERE IDENTIFIED BASED ON THEIR ROLE IN THE PUBLIC HEALTH REALM OF THE HOSPITAL'S SURROUNDING COMMUNITY. EMPHASIS WAS PLACED ON IDENTIFYING POPULATIONS WITHIN THE SERVICE AREA THAT ARE CONSIDERED MINORITY AND/OR UNDERSERVED. INDIVIDUALS THAT REPRESENTED THESE POPULATIONS, INCLUDING THE UNINSURED, UNDERSERVED AND MINORITY POPULATIONS, WERE INVITED TO PARTICIPATE IN A FOCUS GROUP TO REVIEW AND VALIDATE THE QUANTITATIVE DATA AND TO PROVIDE ADDITIONAL HEALTH CONCERNS AND FEEDBACK AS TO THE UNDERLYING ISSUES AND POTENTIAL STRATEGIES FOR ADDRESSING SAID CONCERNS. ADDITIONAL DIALOGUE OPPORTUNITIES (EMAIL, TELEPHONE CONVERSATIONS AND IN-PERSON MEETINGS) WERE PROVIDED FOR THOSE PERSONS WHO DESIRED TO PARTICIPATE BUT WERE UNABLE TO PERSONALLY ATTEND A FOCUS GROUP SESSION. THOSE DISCUSSIONS INCLUDED FURTHER REVIEW OF THE DATA, EXISTING RESOURCES AND STRATEGIES FOR ADDRESSING THE SIGNIFICANT HEALTH CONCERNS. GIVEN THE OVERLAP IN PRIMARY SERVICE AREAS IN SOME BANNER SERVICE AREAS, FOCUS GROUPS WERE COMBINED. THE FOCUS GROUP PROVIDED INPUT AND INSIGHTS AND EACH CAC PARTICIPANT WAS VESTED IN THE OVERALL HEALTH OF THE COMMUNITY AND BROUGHT FORTH UNIQUE PERSPECTIVES WITH REGARDS TO THE POPULATION'S HEALTH NEEDS. THE CAC PROVIDED BANNER HEALTH WITH THE OPPORTUNITY TO GATHER VALUABLE INPUT DIRECTLY FROM THE COMMUNITY. THERE WAS ADDITIONAL DIALOGUE (VIA EMAIL, TELEPHONE CONVERSATIONS AND IN-PERSON MEETINGS) WITH LEADERS FROM THE RESPECTIVE COUNTY AND STATE PUBLIC HEALTH DEPARTMENTS (MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH, NEVADA DEPARTMENT OF HEALTH AND HUMAN SERVICES , PLATTE COUNTY PUBLIC HEALTH DEPARTMENT ETC.) TO FURTHER REVIEW THE DATA, EXISTING RESOURCES AND STRATEGIES FOR ADDRESSING THE SIGNIFICANT HEALTH CONCERNS, INCLUDING OPPORTUNITIES FOR COLLABORATION WITH THOSE DEPARTMENTS AND OTHER GOVERNMENT AND NONPROFIT ORGANIZATIONS. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 6B APPLIES TO FACILITY GROUP C: IN 2015, BANNER CASA GRANDE MEDICAL CENTER PARTNERED WITH SUN LIFE (A LOCAL FEDERALLY QUALIFIED HEALTH CENTER) TO REVIEW AND PRIORITIZE NEEDS. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 7A APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUPS A, C, D, AND E: COMMUNITY HEALTH NEEDS ASSESSMENTS ARE AVAILABLE TO THE PUBLIC USING THE FOLLOWING URL: HTTPS://WWW.BANNERHEALTH.COM/STAYING-WELL/COMMUNITY/HEALTH-NEEDS-ASSESSMEN TS-REPORTS THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 10A APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUPS A, C, D, AND E: THE MOST RECENTLY ADOPTED IMPLEMENTATION STRATEGIES CAN BE FOUND AT THE URL LISTED ON SCHEDULE H, PART V, SECTION B, LINE 7A. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 11 APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUPS A, C, D, AND E: (1) BANNER UNIV MED CTR-PHX PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PARTNER WITH MISSION OF MERCY TO FUND AND IMPLEMENT MY HEALTH DIRECT HEALTHCARE SCHEDULING EXCHANGE (HSE) -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE PEDIATRIC SERVICES TO UNINSURED AND UNDERINSURED FAMILIES THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE ASTHMA SCREENINGS, EDUCATION AND MEDICATION TO THE PEDIATRIC POPULATION THROUGH THE BANNER HEALTHMOBILE PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE ED WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE ED WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH OPERATION AMERICAN PATRIOT (OAP) TO PROVIDE CRISIS SUPPORT TO VETERANS IN THE COMMUNITY -OFFER INPATIENT AND INTENSIVE OUTPATIENT SERVICES STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS -OFFER GRIEF COUNSELING THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -PROVIDE FREE SPORTS PHYSICALS THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -COMMUNITY INFRASTRUCTURE: THE CAC INDICATED THAT A KEY NEED TO HELP SUPPORT AND PROMOTE BETTER NUTRITION AND PHYSICAL INACTIVITY WITHIN THE COMMUNITY, PARTICULARLY THE LOWER INCOME NEIGHBORHOODS INCLUDE IMPROVING THE ENVIRONMENT SO PEOPLE FEEL SAFE AND WANT TO BE ACTIVE WITHIN THEIR NEIGHBORHOODS AND HAVING READY AND AFFORDABLE ACCESS TO NUTRITIONAL FOODS. BANNER HEALTH, AND BANNER GOOD SAM, WILL CONTINUE TO PARTNER WITH THE STATE AND COUNTY, AS WELL AS OTHER NONPROFIT ORGANIZATIONS WITHIN THE COMMUNITY TO BETTER UNDERSTAND THE ISSUES AND OPPORTUNITIES FOR COLLABORATION AROUND IMPROVING THE ENVIRONMENT AND ACCESS TO NUTRITIONAL FOODS. HOWEVER, AT THIS TIME, WE DO NOT FEEL WE ARE IN A POSITION TO DEPLOY SPECIFIC STRATEGIES AROUND THESE BROADER SOCIO-ENVIRONMENTAL ISSUES, THOUGH WE RECOGNIZE THEIR IMPORTANCE AND IMPACT ON THE OVERALL HEALTH OF THE COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL (CAC) DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY WELL-CHILD EXAMS AND IMMUNIZATIONS. IN CONJUNCTION WITH LABOR & DELIVERY SERVICES, BANNER GOOD SAM OFFERS A COMPREHENSIVE LIST OF FREE AND LOW COST CHILDBIRTH AND BABY CARE CLASSES FOR MOMS, TEEN MOMS, DADS AND EVEN SIBLINGS. A BREAST-FEEDING SUPPORT GROUP IS ALSO AVAILABLE ON CAMPUS. ADDITIONALLY, THERE ARE OTHER NONPROFIT ORGANIZATIONS WITHIN THE COMMUNITY THAT FOCUS ON PREVENTION OF TEENAGE PREGNANCY AND IT IS OUTSIDE BANNER HEALTH'S SCOPE AND EXPERTISE. THE IMPLEMENTATION OF PATIENT CENTERED MEDICAL HOMES, AS WELL AS THE OTHER STRATEGIES FOCUSED ON IMPROVING ACCESS TO CARE SHOULD ALSO HELP ASSIST WITH INCREASING PARENT'S PARTICIPATION IN WELL-CHILD EXAMS AND IMMUNIZATIONS, FOR ALL AGES. BANNER HEALTH IS VERY PROGRESSIVE IN REQUIRING THAT THEIR EMPLOYEES RECEIVE THE ANNUAL FLU VACCINE TO ENSURE THE SAFETY OF OUR PATIENTS, AS WELL AS OUR EMPLOYEES AND THEIR FAMILIES. (2) BANNER DESERT MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PARTNER WITH MISSION OF MERCY TO FUND AND IMPLEMENT MY HEALTH DIRECT HEALTHCARE SCHEDULING EXCHANGE (HSE) -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE PEDIATRIC SERVICES TO UNINSURED AND UNDERINSURED FAMILIES THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PARTNER WITH EAST VALLEY SENIOR CENTER TO IMPLEMENT AND SUPPORT THE SUSTAINABILITY PROGRAM FOR SENIORS (BASED ON THE BANNER OLIVE BRANCH SENIOR CENTER MODEL IN THE WEST VALLEY) PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE ASTHMA SCREENINGS, EDUCATION AND MEDICATION TO THE PEDIATRIC POPULATION THROUGH THE BANNER HEALTHMOBILE PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH DESERT VISTA TO PROVIDE PEDIATRIC COUNSELING SERVICES THROUGH THE SCHOOL-BASED CLINIC STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -PROVIDE FREE SPORTS PHYSICALS THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -FREE AND LOW-COST DENTAL SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. THE MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH (MCDPH) HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, THAT PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WILL PARTNER WITH MCDPH TO HELP PROMOTE THE FIND HELP PHOENIX WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE CAC DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY PREGNANCY COMPLICATIONS FROM OBESITY, WELL-CHILD EXAMS AND IMMUNIZATIONS. THE IMPLEMENTATION OF PATIENT CENTERED MEDICAL HOMES, AS WELL AS THE OTHER STRATEGIES FOCUSED ON IMPROVING ACCESS TO CARE SHOULD ALSO HELP ASSIST WITH INCREASING PARENT'S PARTICIPATION IN WELL-CHILD EXAMS AND IMMUNIZATIONS, FOR ALL AGES. BANNER HEALTH IS VERY PROGRESSIVE IN REQUIRING THAT THEIR EMPLOYEES RECEIVE THE ANNUAL FLU VACCINE TO ENSURE THE SAFETY OF OUR PATIENTS, AS WELL AS OUR EMPLOYEES AND THEIR FAMILIES. OBESITY DURING PREGNANCY WILL ALSO HOPEFULLY BE IMPACTED POSITIVELY BY THE IMPLEMENTATION OF PATIENT CENTERED MEDICAL HOME, AS WELL AS THE STRATEGIES FOCUSED ON ADDRESSING OBESITY ACROSS THE COMMUNITY. ADDITIONALLY, THE COMPREHENSIVE LISTS OF FREE AND LOW COST CHILDBIRTH EDUCATION AND PARENTING CLASSES WILL CONTINUE TO PROVIDE EDUCATION AND AWARENESS AROUND HEALTHY BEHAVIORS DURING PREGNANCY. (4) BANNER THUNDERBIRD MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINCIS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE PEDIATRIC SERVICES TO UNINSURED AND UNDERINSURED FAMILIES THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PARTNER WITH SUN HEALTH TO PROVIDE POST-DISCHARGE CASE MANAGEMENT FOLLOW-UP THROUGH THE SUN HEALTH CARE TRANSITION PROGRAM PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE ASTHMA SCREENINGS, EDUCATION AND MEDICATION TO THE PEDIATRIC POPULATION THROUGH THE BANNER HEALTHMOBILE PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH OPERATION AMERICAN PATRIOT (OAP) TO PROVIDE CRISIS SUPPORT TO VETERANS IN THE COMMUNITY -OFFER INPATIENT AND INTENSIVE OUTPATIENT SERVICES STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS -OFFER GRIEF COUNSELING THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -PROVIDE FREE SPORTS PHYSICALS THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS -PROVIDE FREE AND LOW-COST NUTRITIONAL OFFERINGS THROUGH BANNER OLIVE BRANCH SR. CENTER LUNCHES, MEALS ON WHEELS, FOOD BOXES & FOOD BANK PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -PUBLIC TRANSPORTATION: THERE ARE SEVERAL ORGANIZATIONS WITHIN THE COMMUNITY AND GOVERNMENT THAT ARE LOOKING INTO THE LIMITED PUBLIC TRANSPORTATION ISSUES IN THE WEST VALLEY. WHILE WE RECOGNIZE THIS CAN BE A BARRIER TO ACCESSING CARE AND WE WILL SUPPORT EFFORTS TO IMPROVE THE SITUATION AS BEST WE CAN,IT IS NOT WITHIN OUR AREA OF EXPERTISE AND OUR RESOURCES WOULD BE BETTER DIRECTED AT THE ACCESS ISSUES THAT WE CAN DIRECTLY INFLUENCE. FREE AND LOW-COST DENTAL AND VISION SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. THE MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH (MCDPH) HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, WHIC PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WITH PARTNER WITH MCDPH TO HELP PROMOTE THE FIND HELP PHOENIX WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY TEEN PREGNANCY, WELL-CHILD EXAMS AND IMMUNIZATIONS, LACK OF DEVELOPMENTAL DELAY PROVIDERS AND OBESITY IN YOUNG CHILDREN. IN CONJUNCTION WITH LABOR & DELIVERY SERVICES, BANNER THUNDERBIRD OFFERS A COMPREHENSIVE LIST OF FREE AND LOW COST CHILD BIRTH AND BABY CARE CLASSES FOR MOMS, TEEN MOMS, DADS AND EVEN SIBLINGS. A BREAST-FEEDING SUPPORT GROUP IS ALSO AVAILABLE ON CAMPUS. BANNER THUNDERBIRD ALSO SERVES AS A "SAFE HAVEN" ALTERNATIVE FOR BABIES WHO MIGHT OTHERWISE BE ABANDONED IF PARENTS FEEL UNEQUIPPED TO CARE FOR THEM. THE STRATEGIES AROUND INCREASING ACCESS TO CARE ARE AIMED AT INCREASING PREVENTIVE AND MAINTENANCE CARE; THEREFORE, THEY SHOULD ALSO HAVE A POSITIVE IMPACT ON WELL-CHILD EXAMS AND IMMUNIZATIONS. WE WILL ALSO CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS AROUND THESE ISSUES THROUGH OUR COMMUNITY PARTNERSHIPS WITH AGENCIES SUCH AS MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH. WHILE PATIENT CENTERED MEDICAL HOMES MAY ALSO HELP WITH EARLY DETECTION OF DEVELOPMENTAL DELAYS, IT IS NOT AN AREA BANNER HEALTH VIEWS AS A CLINICAL STRENGTH FOR THE ORGANIZATION AND AS SUCH FEEL RESOURCES WOULD BE BETTER DEDICATED TO AREAS, SUCH AS BEHAVIORAL HEALTH AND CHRONIC DISEASE WHERE BANNER HEALTH'S INFRASTRUCTURE AND CLINICAL EXPERTISE CAN READILY SUPPORT STRATEGIES FOR ADDRESSING THE CONCERNS. OBESITY IN YOUNG CHILDREN WAS SPECIFICALLY IDENTIFIED AS A CONCERN FOR THE PEDIATRIC POPULATION. OUR STRATEGIES AROUND INCREASING ACCESS TO EDUCATION AND RESOURCES AROUND NUTRITION AND PHYSICAL ACTIVITY ARE INTENDED TO HELP ALL AGES WITHIN THE COMMUNITY. (5) NORTH COLORADO MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PARTNER WITH SUNRISE TO OPEN A NEW FEDERALLY QUALIFIED HEALTH CENTER PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT) -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -SPECIALTY PROVIDERS: WHILE NOT SPECIFICALLY CALLED OUT AS A STRATEGY UNDER ACCESS TO CARE, BANNER HEALTH IS CONSTANTLY EVALUATING THE PROVIDER NEEDS WITHIN THE COMMUNITIES IT SERVES AND STRIVES TO MEET THOSE NEEDS AS BEST AS POSSIBLE. ADDITIONALLY, THE CONVERSATION WITH THE CAC REFLECTED THE NEED FOR FOCUSED EFFORTS ON INCREASING AWARENESS OF THE AVAILABLE SERVICES WITHIN THE COMMUNITY, WHICH HAS BEEN INTEGRATED INTO THE STRATEGIES ACROSS THE PRIORITY HEALTH CONCERNS. -WOMEN AND INFANT SERVICES: THE DATA INDICATES THAT THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT PRIORITIZED AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. ADDITIONALLY, WE RECOGNIZE THAT THERE ARE OTHER ORGANIZATIONS IN THE COMMUNITY THAT ARE FOCUSING ON THIS ISSUE. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. WHILE NOT FOCUSED ON PREVENTION, NCMC WILL CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES AND PROMOTING HEALTHY LIFESTYLE CHOICES. (6) BANNER BOSWELL MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE 30 DAYS OF MEDICATION AT NO COST TO PATIENTS AT RISK FOR READMISSION STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PROVIDE SUPPORT TO THE SENIOR POPULATION IN MAINTAINING AN INDEPENDENT AND HEALTHY STATUS THROUGH THE SUSTAINABILITY PROGRAM FOR SENIORS OFFERED THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER -OFFER HEALTH AND SOCIAL SUPPORT TO THE SENIOR POPULATION THROUGH THE BANNER EMPOWERING SENIORS TOGETHER (BEST) PROGRAM OFFERED THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER -PARTNER WITH SUN HEALTH TO PROVIDE POST-DISCHARGE CASE MANAGEMENT FOLLOW-UP THROUGH THE SUN HEALTH CARE TRANSITION PROGRAM PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PARTNER WITH SUN HEALTH TO PROVIDE WELLNESS PROGRAMS, EDUCATION AND RESOURCES FOR THOSE LIVING WITH CHRONIC CONDITIONS -PROVIDE EDUCATION AROUND DISEASE MANAGEMENT FOR PATIENTS IN THE BANNER HEALTH NETWORK (BHN) WHO ARE NEWLY DIAGNOSED WITH A CHRONIC CONDITION THROUGH THE BHN LIFESTYLE MANAGEMENT PROGRAM -PROVIDE CHRONIC DISEASE AND HEALTHY LIVING EDUCATION THROUGH THE PUBLICATION OF SMART & HEALTHY MAGAZINE -OFFER A MONTHLY HEALTHY LIVING SERIES WITHIN THE COMMUNITY TO PROMOTE HEALTHY CHOICES AND ASSIST IN CHRONIC DISEASE MANAGEMENT PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH OPERATION AMERICAN PATRIOT (OAP) TO PROVIDE CRISIS SUPPORT TO VETERANS IN THE COMMUNITY -PARTNER WITH BANNER DEL E. WEBB TO OFFER INPATIENT AND INTENSIVE OUTPATIENT SERVICES STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS -OFFER GRIEF COUNSELING THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -OFFER EXERCISE CLASSES & EDUCATION AROUND HEALTH & WELLNESS THROUGH BANNER OLIVE BRANCH SENIOR CENTER AND IN PARTNERSHIP WITH SUN HEALTH HEALTH & WELLBEING CENTER -PROVIDE FREE AND LOW-COST NUTRITIONAL OFFERINGS THROUGH BANNER OLIVE BRANCH SR. CENTER LUNCHES, MEALS ON WHEELS, FOOD BOXES & FOOD BANK PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -PUBLIC TRANSPORTATION: THERE ARE SEVERAL ORGANIZATIONS WITHIN THE COMMUNITY AND GOVERNMENT THAT ARE LOOKING INTO THE LIMITED PUBLIC TRANSPORTATION ISSUES IN THE WEST VALLEY. WHILE WE RECOGNIZE THIS CAN BE A BARRIER TO ACCESSING CARE AND WE WILL SUPPORT EFFORTS TO IMPROVE THE SITUATION AS BEST WE CAN, IT IS NOT WITHIN OUR AREA OF EXPERTISE AND BELIEVE OUR RESOURCES WOULD BE BETTER DIRECTED AT THE ACCESS ISSUES THAT WE CAN MORE DIRECTLY INFLUENCE. -FREE AND LOW-COST DENTAL AND VISION SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. THE MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH (MCDPH) HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, WHICH PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WITH PARTNER WITH MCDPH TO HELP PROMOTE THE FIND HELP PHOENIX WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL DID RAISE A FEW ISSUES THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY TEEN PREGNANCY, WELL-CHILD EXAMS AND IMMUNIZATIONS, LACK OF DEVELOPMENTAL DELAY PROVIDERS AND OBESITY IN YOUNG CHILDREN. WHILE BANNER BOSWELL DOES NOT OFFER MATERNITY OR PEDIATRIC SERVICES, THE FACILITY PARTNERS CLOSELY WITH BANNER DEL E. WEBB MEDICAL CENTER AND BANNER THUNDERBIRD MEDICAL CENTER IN PROVIDING THESE SERVICES. BOTH FACILITIES OFFER COMPREHENSIVE LISTS OF FREE AND LOW COST CHILD BIRTH EDUCATION AND PARENTING CLASSES. BANNER DEL E. WEBB ALSO HOSTS REGULARLY SCHEDULED TEEN PREGNANCY CLASSES CONDUCTED BY TEEN OUTREACH PREGNANCY SERVICES. ADDITIONALLY, THERE ARE OTHER NONPROFIT ORGANIZATIONS WITHIN THE COMMUNITY THAT FOCUS ON PREVENTION OF TEENAGE PREGNANCY AND IT IS OUTSIDE BANNER HEALTH'S SCOPE AND EXPERTISE. THE STRATEGIES AROUND INCREASING ACCESS TO CARE ARE AIMED AT INCREASING PREVENTIVE AND MAINTENANCE CARE; THEREFORE, THEY SHOULD ALSO HAVE A POSITIVE IMPACT ON WELL-CHILD EXAMS AND IMMUNIZATIONS. WE WILL ALSO CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS AROUND THESE ISSUES THROUGH OUR COMMUNITY PARTNERSHIPS WITH AGENCIES SUCH AS MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH. EARLY DETECTION OF DEVELOPMENTAL DELAYS IS NOT AN AREA BANNER HEALTH VIEWS AS A CLINICAL STRENGTH FOR THE ORGANIZATION AND AS SUCH FEEL RESOURCES WOULD BE BETTER DEDICATED TO AREAS, SUCH AS BEHAVIORAL HEALTH AND CHRONIC DISEASE WHERE BANNER HEALTH'S INFRASTRUCTURE AND CLINICAL EXPERTISE CAN READILY SUPPORT STRATEGIES FOR ADDRESSING THE CONCERNS. OBESITY IN YOUNG CHILDREN WAS SPECIFICALLY IDENTIFIED AS A CONCERN FOR THE PEDIATRIC POPULATION. OUR STRATEGIES AROUND INCREASING ACCESS TO EDUCATION AND RESOURCES AROUND NUTRITION AND PHYSICAL ACTIVITY ARE INTENDED TO HELP ALL AGES WITHIN THE COMMUNITY. (7) BANNER DEL WEB MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PROVIDE SUPPORT TO THE SENIOR POPULATION IN MAINTAINING AN INDEPENDENT AND HEALTHY STATUS THROUGH THE SUSTAINABILITY PROGRAM FOR SENIORS OFFERED THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER -OFFER HEALTH AND SOCIAL SUPPORT TO THE SENIOR POPULATION THROUGH THE BANNER EMPOWERING SENIORS TOGETHER (BEST) PROGRAM OFFERED THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER -PARTNER WITH SUN HEALTH TO PROVIDE POST-DISCHARGE CASE MANAGEMENT FOLLOW-UP THROUGH THE SUN HEALTH CARE TRANSITIONS PROGRAM PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PARTNER WITH SUN HEALTH TO PROVIDE WELLNESS PROGRAMS, EDUCATION AND RESOURCES FOR THOSE LIVING WITH CHRONIC CONDITIONS -PROVIDE EDUCATION AROUND DISEASE MANAGEMENT FOR PATIENTS IN THE BANNER HEALTH NETWORK (BHN) WHO ARE NEWLY DIAGNOSED WITH A CHRONIC CONDITION THROUGH THE BHN LIFESTYLE MANAGEMENT PROGRAM -PROVIDE CHRONIC DISEASE AND HEALTHY LIVING EDUCATION THROUGH THE PUBLICATION OF SMART & HEALTHY MAGAZINE -OFFER A MONTHLY HEALTHY LIVING SERIES WITHIN THE COMMUNITY TO PROMOTE HEALTHY CHOICES AND ASSIST IN CHRONIC DISEASE MANAGEMENT PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH OPERATION AMERICAN PATRIOT (OAP) TO PROVIDE CRISIS SUPPORT TO VETERANS IN THE COMMUNITY -OFFER INPATIENT AND INTENSIVE OUTPATIENT SERVICES STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS -OFFER GRIEF COUNSELING THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS ACTIONS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -OFFER EXERCISE CLASSES & EDUCATION AROUND HEALTH & WELLNESS THROUGH BANNER OLIVE BRANCH SENIOR CENTER AND IN PARTNERSHIP WITH SUN HEALTH HEALTH & WELLBEING CENTER -PROVIDE FREE AND LOW-COST NUTRITIONAL OFFERINGS THROUGH BANNER OLIVE BRANCH SR. CENTER LUNCHES, MEALS ON WHEELS, FOOD BOXES & FOOD BANK PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO ACTIONS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -PUBLIC TRANSPORTATION: THERE ARE SEVERAL ORGANIZATIONS WITHIN THE COMMUNITY AND GOVERNMENT THAT ARE LOOKING INTO THE LIMITED PUBLIC TRANSPORTATION ISSUES IN THE WEST VALLEY. WHILE WE RECOGNIZE THIS CAN BE A BARRIER TO ACCESSING CARE AND WE WILL SUPPORT EFFORTS TO IMPROVE THE SITUATION AS BEST WE CAN, IT IS NOT WITHIN OUR AREA OF EXPERTISE AND FEEL OUR RESOURCES WOULD BE BETTER DIRECTED AT THE ACCESS ISSUES THAT WE CAN MORE DIRECTLY INFLUENCE. -FREE AND LOW-COST DENTAL AND VISION SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. MCDPH HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, WHICH PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WILL PARTNER WITH MCDPH TO HELP PROMOTE THE FINDHELPPHX.ORG WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE CAC DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY TEEN PREGNANCY, WELL-CHILD EXAMS AND IMMUNIZATIONS, LACK OF DEVELOPMENTAL DELAY PROVIDERS AND OBESITY IN YOUNG CHILDREN. IN CONJUNCTION WITH ITS LABOR AND DELIVERY SERVICES, BANNER DEL E. WEBB CURRENTLY OFFERS A COMPREHENSIVE LIST OF FREE AND LOW COST CHILD BIRTH EDUCATION AND PARENTING CLASSES. THE HOSPITAL ALSO HOSTS REGULARLY SCHEDULED TEEN PREGNANCY CLASSES CONDUCTED BY TEEN OUTREACH PREGNANCY SERVICES. ADDITIONALLY, THERE ARE OTHER NONPROFIT ORGANIZATIONS WITHIN THE COMMUNITY THAT FOCUS ON PREVENTION OF TEENAGE PREGNANCY AND IT IS OUTSIDE BANNER HEALTH'S SCOPE AND EXPERTISE. THE STRATEGIES AROUND INCREASING ACCESS TO CARE ARE AIMED AT INCREASING PREVENTIVE AND MAINTENANCE CARE; THEREFORE, THEY SHOULD ALSO HAVE A POSITIVE IMPACT ON WELL-CHILD EXAMS AND IMMUNIZATIONS. WE WILL ALSO CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS AROUND THESE ISSUES THROUGH OUR COMMUNITY PARTNERSHIPS WITH AGENCIES SUCH AS MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH. EARLY DETECTION OF DEVELOPMENTAL DELAYS IS NOT AN AREA BANNER HEALTH VIEWS AS A CLINICAL STRENGTH FOR THE ORGANIZATION AND AS SUCH FEEL RESOURCES WOULD BE BETTER DEDICATED TO AREAS, SUCH AS BEHAVIORAL HEALTH AND CHRONIC DISEASE WHERE BANNER HEALTH'S INFRASTRUCTURE AND CLINICAL EXPERTISE CAN READILY SUPPORT STRATEGIES FOR ADDRESSING THE CONCERNS. OBESITY IN YOUNG CHILDREN WAS SPECIFICALLY IDENTIFIED AS A CONCERN FOR THE PEDIATRIC POPULATION. OUR STRATEGIES AROUND INCREASING ACCESS TO EDUCATION AND RESOURCES AROUND NUTRITION AND PHYSICAL ACTIVITY ARE INTENDED TO HELP ALL AGES WITHIN THE COMMUNITY. (8) BANNER ESTRELLA MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PARTNER WITH MISSION OF MERCY TO FUND AND IMPLEMENT MY HEALTH DIRECT HEALTHCARE SCHEDULING EXCHANGE (HSE) -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP TO RESPOND TO YOUNGER DEMOGRAPHIC -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE PEDIATRIC SERVICES TO UNINSURED AND UNDERINSURED FAMILIES THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS -OPERATE THE BANNER RAPID CARE CLINIC (BRCC) STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE, ESPECIALLY FOR HIGH RISK PATIENTS -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE ASTHMA SCREENINGS, EDUCATION AND MEDICATION TO THE PEDIATRIC POPULATION THROUGH THE BANNER HEALTHMOBILE PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH OPERATION AMERICAN PATRIOT (OAP) TO PROVIDE CRISIS SUPPORT TO VETERANS IN THE COMMUNITY STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS -OFFER GRIEF COUNSELING THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -PROVIDE FREE SPORTS PHYSICALS THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEED THAT WAS NOT PRIORITIZED, AT THIS TIME, IS: -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL (CAC) DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY WELL-CHILD EXAMS AND IMMUNIZATIONS. THE IMPLEMENTATION OF PATIENT CENTERED MEDICAL HOMES, AS WELL AS THE OTHER STRATEGIES FOCUSED ON IMPROVING ACCESS TO CARE SHOULD ALSO HELP ASSIST WITH INCREASING PARENT'S PARTICIPATION IN WELL-CHILD EXAMS AND IMMUNIZATIONS, FOR ALL AGES. BANNER HEALTH IS VERY PROGRESSIVE IN REQUIRING THAT THEIR EMPLOYEES RECEIVE THE ANNUAL FLU VACCINE TO ENSURE THE SAFETY OF OUR PATIENTS, AS WELL AS OUR EMPLOYEES AND THEIR FAMILIES. (9) BANNER BAYWOOD MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE TACTICS -PARTNER WITH MISSION OF MERCY TO FUND AND IMPLEMENT MY HEALTH DIRECT HEALTHCARE SCHEDULING EXCHANGE (HSE) -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE PEDIATRIC SERVICES TO UNINSURED AND UNDERINSURED FAMILIES THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PARTNER WITH EAST VALLEY SENIOR CENTER TO IMPLEMENT AND SUPPORT THE SUSTAINABILITY PROGRAM FOR SENIORS (BASED ON THE BANNER OLIVE BRANCH SENIOR CENTER MODEL IN THE WEST VALLEY) PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE ASTHMA SCREENINGS, EDUCATION AND MEDICATION TO THE PEDIATRIC POPULATION THROUGH THE BANNER HEALTHMOBILE PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH DESERT VISTA TO PROVIDE PEDIATRIC COUNSELING SERVICES THROUGH THE SCHOOL-BASED CLINIC STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -PROVIDE FREE SPORTS PHYSICALS THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -FREE AND LOW-COST DENTAL SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. THE MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH (MCDPH) HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, THAT PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WILL PARTNER WITH MCDPH TO HELP PROMOTE THE FIND HELP PHOENIX WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY WELL-CHILD EXAMS AND IMMUNIZATIONS. THE IMPLEMENTATION OF PATIENT CENTERED MEDICAL HOMES, AS WELL AS THE OTHER STRATEGIES FOCUSED ON IMPROVING ACCESS TO CARE SHOULD ALSO HELP ASSIST WITH INCREASING PARENT'S PARTICIPATION IN WELL-CHILD EXAMS AND IMMUNIZATIONS, FOR ALL AGES. BANNER HEALTH IS VERY PROGRESSIVE IN REQUIRING THAT THEIR EMPLOYEES RECEIVE THE ANNUAL FLU VACCINE TO ENSURE THE SAFETY OF OUR PATIENTS, AS WELL AS OUR EMPLOYEES AND THEIR FAMILIES. (10) FAIRBANKS MEMORIAL HOSPITAL PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS - PROMOTE PARTICIPATION IN PATIENT PORTAL - OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE - PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PARTICIPATE IN PLANNING IN FAIRBANKS COMMUNITY BEHAVIORAL HEALTH -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -PROVIDE POST-DISCHARGE EDUCATION AND REFERRAL TO CASE MANAGEMENT FOR HIGH-UTILIZERS, WHERE APPROPRIATE -PROVIDE PAIN PLAN PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -COORDINATE WITH UNIVERSITY OF ALASKA FAIRBANKS (UAF) TO PROVIDE COMMUNITY-WIDE HEALTH EDUCATION SEMINARS -PROVIDE DIABETIC EDUCATION IN COLLABORATION WITH COMMUNITY PARTNERSHIPS PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -COORDINATE BEHAVIORAL HEALTH NEEDS INTO DISCHARGE PLANNING AND FOLLOW-UP WITH FAIRBANKS COMMUNITY BEHAVIORAL HEALTH STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PARTNER WITH THE NEWS-MINER NEWSPAPER TO PROVIDE HEALTH ARTICLES FOR THE COMMUNITY -PARTICIPATE IN THE AMERICAN HEART ASSOCIATION (AHA) GO RED EVENT EDUCATION SESSIONS -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE STATE QUIT LINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS -PROVIDE PATIENT AND EMPLOYEES WITH REFERRALS TO THE ALASKA QUIT LINE SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEED THAT WAS NOT PRIORITIZED, AT THIS TIME, IS: -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE STILL OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO WOMEN AND INFANT SERVICES. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT IDENTIFIED BY THE CAC AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. FAIRBANKS WILL CONTINUE TO OFFER NEW PARENT CLASSES, INCLUDING AN EXPECTANT PARENT TOUR, CHILDBIRTH EDUCATION CLASS, SIBLING TOUR AND NEW PARENTS CLINIC, AS WELL AS "NON-EMERGENCY SUPPORT ABOUT NEWBORNS." (11) BANNER GATEWAY MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PARTNER WITH MISSION OF MERCY TO FUND AND IMPLEMENT MY HEALTH DIRECT HEALTHCARE SCHEDULING EXCHANGE (HSE) -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE PEDIATRIC SERVICES TO UNINSURED AND UNDERINSURED FAMILIES THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PARTNER WITH EAST VALLEY SENIOR CENTER TO IMPLEMENT AND SUPPORT THE SUSTAINABILITY PROGRAM FOR SENIORS (BASED ON THE BANNER OLIVE BRANCH SENIOR CENTER MODEL IN THE WEST VALLEY) PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE ASTHMA SCREENINGS, EDUCATION AND MEDICATION TO THE PEDIATRIC POPULATION THROUGH THE BANNER HEALTHMOBILE -CONTINUE PARTNERING WITH MD ANDERSON TO PROVIDE THE ULTIMATE IN CANCER CARE PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH DESERT VISTA TO PROVIDE PEDIATRIC COUNSELING SERVICES THROUGH THE SCHOOL-BASED CLINIC STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -PROVIDE FREE SPORTS PHYSICALS THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -FREE AND LOW-COST DENTAL SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. THE MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH (MCDPH) HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, THAT PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WILL PARTNER WITH MCDPH TO HELP PROMOTE THE FIND HELP PHOENIX WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY WELL-CHILD EXAMS AND IMMUNIZATIONS. THE IMPLEMENTATION OF PATIENT CENTERED MEDICAL HOMES, AS WELL AS THE OTHER STRATEGIES FOCUSED ON IMPROVING ACCESS TO CARE SHOULD ALSO HELP ASSIST WITH INCREASING PARENT'S PARTICIPATION IN WELL-CHILD EXAMS AND IMMUNIZATIONS, FOR ALL AGES. BANNER HEALTH IS VERY PROGRESSIVE IN REQUIRING THAT THEIR EMPLOYEES RECEIVE THE ANNUAL FLU VACCINE TO ENSURE THE SAFETY OF OUR PATIENTS, AS WELL AS OUR EMPLOYEES AND THEIR FAMILIES. (12) MCKEE MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PARTNER WITH SUNRISE TO OPEN A NEW FEDERALLY QUALIFIED HEALTH CENTER PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -SPECIALTY PROVIDERS: WHILE NOT SPECIFICALLY CALLED OUT AS A STRATEGY UNDER ACCESS TO CARE, BANNER HEALTH IS CONSTANTLY EVALUATING THE PROVIDER NEEDS WITHIN THE COMMUNITIES IT SERVES AND STRIVES TO MEET THOSE NEEDS AS BEST AS POSSIBLE. ADDITIONALLY, THE CONVERSATION WITH THE CAC REFLECTED THE NEED FOR FOCUSED EFFORTS ON INCREASING AWARENESS OF THE AVAILABLE SERVICES WITHIN THE COMMUNITY, WHICH HAS BEEN INTEGRATED INTO THE STRATEGIES ACROSS THE PRIORITY HEALTH CONCERNS. -WOMEN AND INFANT SERVICES: THE DATA INDICATES THAT THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT PRIORITIZED AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. ADDITIONALLY, WE RECOGNIZE THAT THERE ARE OTHER ORGANIZATIONS IN THE COMMUNITY THAT ARE FOCUSING ON THIS ISSUE. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. WHILE NOT FOCUSED ON PREVENTION, MCKEE WILL CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES AND PROMOTE HEALTHY LIFESTYLE CHOICES. (13) BANNER HEART HOSPITAL PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PARTNER WITH MISSION OF MERCY TO FUND AND IMPLEMENT MY HEALTH DIRECT HEALTHCARE SCHEDULING EXCHANGE (HSE) -PROMOTE PARTICIPATION IN MY BANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PARTNER WITH EAST VALLEY SENIOR CENTER TO IMPLEMENT AND SUPPORT THE SUSTAINABILITY PROGRAM FOR SENIORS (BASED ON THE BANNER OLIVE BRANCH SENIOR CENTER MODEL IN THE WEST VALLEY) PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAF -CONTINUE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALSFOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -FREE AND LOW-COST DENTAL SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. THE MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH (MCDPH) HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, THAT PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WILL PARTNER WITH MCDPH TO HELP PROMOTE THE FIND HELP PHOENIX WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY WELL-CHILD EXAMS AND IMMUNIZATIONS. WHILE WOMEN AND INFANT SERVICES IS OUTSIDE THE SCOPE OF BANNER HEART'S SPECIALIZED FOCUS, THE IMPLEMENTATION OF OTHER STRATEGIES FOCUSED ON IMPROVING ACCESS TO CARE SHOULD ALSO HELP ASSIST WITH INCREASING PARENT'S PARTICIPATION IN WELL-CHILD EXAMS AND IMMUNIZATIONS, FOR ALL AGES. BANNER HEALTH IS VERY PROGRESSIVE IN REQUIRING THAT THEIR EMPLOYEES RECEIVE THE ANNUAL FLU VACCINE TO ENSURE THE SAFETY OF OUR PATIENTS, AS WELL AS OUR EMPLOYEES AND THEIR FAMILIES. (15) BANNER CASA GRANDE MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT (ED) TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PROVIDE SUPPORT TO THE SENIOR POPULATION IN MAINTAINING AN INDEPENDENT AND HEALTHY STATUS THROUGH THE SUSTAINABILITY PROGRAM FOR SENIORS OFFERED THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER -OFFER HEALTH AND SOCIAL SUPPORT TO THE SENIOR POPULATION THROUGH THE BANNER EMPOWERING SENIORS TOGETHER (BEST) PROGRAM OFFERED THROUGH THE BNNER OLIVE BRANCH SENIOR CENTER. -PARTNER WITH SUN HEALTH TO PROVIDE POST-DISCHARGE CASE MANAGEMENT FOLLOW-UP THROUGH THE SUN HEALTH CARE TRANSITIONS PROGRAM PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PARTNER WITH SUN HEALTH TO PROVIDE WELLNESS PROGRAMS, EDUCATION AND RESOURCES FOR THOSE LIVING WITH CHRONIC CONDITIONS -PROVIDE EDUCATION AROUND DISEASE MANAGEMENT FOR PATIENTS IN THE BANNER HEALTH NETWORK (BHN) WHO ARE NEWLY DIAGNOSED WITH A CHRONIC CONDITION THROUGH THE BHN LIFESTYLE MANAGEMENT PROGRAM -PROVIDE CHRONIC DISEASE AND HEALTHY LIVING EDUCATION THROUGH THE PUBLICATION OF SMART AND HEALTH MAGAZINE -OFFER A MONTHLY HEALTHY LIVING SERIES WITHIN THE COMMUNITY TO PROMOTE HEALTHY CHOICES AND ASSIST IN CHRONIC DISEASE MANAGEMENT PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH OPERATION AMERICAN PATRIOT (OAP) TO PROVIDE CRISIS SUPPORT TO VETERANS IN THE COMMUNITY -OFFER INPATIENT AND INTENSIVE OUTPATIENT SERVICES STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS -OFFER GRIEF COUNSELING THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -OFFER EXERCISE CLASSES AND EDUCATION AROUND HEALTH AND WELLNESS THROUGH BANNER OLIVE BRANCH SENIOR CENTER AND IN PARTNERSHIP WITH SUN HEALTH & WELLBEING CENTER -PROVIDE FREE AND LOW-COST NUTRITIONAL OFFERINGS THROUGH BANNER OLIVE BRANCH SENIOR CENTER LUNCHES, MEALS ON WHEELS, FOOD BOXES AND FOOD BANK PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -PUBLIC TRANSPORTATION: THERE ARE SEVERAL ORGANIZATIONS WITHIN THE COMMUNITY AND GOVERNMENT THAT ARE LOOKING INTO THE LIMITED PUBLIC TRANSPORTATION ISSUES IN THE WEST VALLEY. WHILE WE RECOGNIZE THIS CAN BE A BARRIER TO ACCESSING CARE AND WE WILL SUPPORT EFFORTS TO IMPROVE THE SITUATION AS BEST WE CAN, IT IS NOT WITHINT OUR AREA OF EXPERTISE AND WE FEEL THAT OUR RESOURCES WOULD BE BETTER DIRECTED AT THE ACCESS ISSUES THAT WE CAN MORE DIRECTLY INFLUENCE. -FREE AND LOW-COST DENTAL AND VISION SERVICES: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT PROVIDE THESE SERVICES TO THE UNINSURED AND UNDERINSURED POPULATIONS. MCDPH HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, WHICH PROVIDES THIS RESOURCE INFORMATION TO THE PUBLIC. BANNER HEALTH WILL PARTNER WITH MCDPH TO HELP PROMOTE THE FINDHELPPHX.ORG WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY. -WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE , THE CAC DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY TEEN PREGNANCY, WELL-CHILD EXAMS AND IMMUNIZATIONS, LACK OF DEVELOPMENTAL DELAY PROVIDERS AND OBESITY IN YOUNG CHILDREN. IN CONJUNCTION WITH ITS LABOR AND DELIVERY SERVICES, BANNER DEL E. WEBB CURRENTLY OFFERS A COMPREHENSIVE LIST OF FREE AND LOW COST CHILD BIRTH EDUCATION AND PARENTING CLASSES. THE HOSPITAL ALSO HOSTS REGULARLY SCHEDULED TEEN PREGNANCY CLASSES CONDUCTED BY TEEN OUTREACH PREGNANCY SERVICES. ADDITIONALLY, THERE ARE OTHER NONPROFIT ORGANIZATIONS WITHIN THE COMMUNITY THAT FOCUS ON PREVENTION OF TEENAGE PREGNANCY AND IT IS OUTSIDE BANNER HEALTH'S SCOPE AND EXPERTISE. THE STRATEGIES AROUND INCREASING ACCESS TO CARE ARE AIMED AT INCREASING PREVENTIVE AND MAINTENANCE CARE; THEREFORE, THEY SHOULD ALSO HAVE A POSITIVE IMPACT ON WELL-CHILD EXAMS AND IMMUNIZATIONS. WE WILL ALSO CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS AROUND THESE ISSUES THROUGH OUR COMMUNITY PARTNERSHIPS WITH AGENCIES SUCH AS MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH. EARLY DETECTION OF DEVELOPMENTAL DELAYS IS NOT AN AREA BANNER HEALTH VIEWS AS A CLINICAL STRENGTH FOR THE ORGANIZATION AND AS SUCH FEEL RESOURCES WOULD BE BETTER DEDICATED TO AREAS, SUCH AS BEHAVIORAL HEALTH AND CHRONIC DISEASE WHERE BANNER HEALTH'S INFRASTRUCTURE AND CLINICAL EXPERTISE CAN READILY SUPPORT STRATEGIES FOR ADDRESSING THE CONCERNS. OBESITY IN YOUNG CHILDREN WAS SPECIFICALLY IDENTIFIED AS A CONCERN FOR THE PEDIATRIC POPULATION. OUR STRATEGIES AROUND INCREASING ACCESS TO EDUCATION AND RESOURCES AROUND NUTRITION AND PHYSICAL ACTIVITY ARE INTENDED TO HELP ALL AGES WITHIN THE COMMUNITY. (16) BANNER IRONWOOD MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINCIS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE -PROVIDE PEDIATRIC SERVICES TO UNINSURED AND UNDERINSURED FAMILIES THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE ASTHMA SCREENINGS, EDUCATION AND MEDICATION TO THE PEDIATRIC POPULATION THROUGH THE BANNER HEALTHMOBILE PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT (ED) WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS AND PEDIATRIC PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -PROVIDE FREE SPORTS PHYSICALS THROUGH THE BANNER HEALTHMOBILE AND SCHOOL-BASED CLINICS PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEED THAT WAS NOT PRIORITIZED, AT THIS TIME, WAS: WOMEN AND INFANT SERVICES: WHILE THE DATA INDICATES POSITIVE TRENDING IN SEVERAL AREAS RELATED TO WOMEN AND INFANT SERVICES, AS NOTED ABOVE, THE COMMUNITY ADVISORY COUNCIL (CAC) DID RAISE A FEW CONCERNS THAT THEY FELT REPRESENTED A HEALTH CONCERN WITHIN THE COMMUNITY, SPECIFICALLY TEEN PREGNANCY. IN CONJUNCTION WITH LABOR & DELIVERY SERVICES, BANNER IRONWOOD OFFERS A COMPREHENSIVE LIST OF FREE AND LOW COST CHILDBIRTH AND BABY CARE CLASSES FOR TEEN MOMS, AS WELL AS MOMS OF ALL AGES, DADS AND EVEN SIBLINGS. WHILE WE RECOGNIZE THIS IS A SIGNIFICANT HEALTH CONCERN WITHIN THE COMMUNITY, WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY AROUND PREGNANCY PREVENTION, AT THIS TIME AND FEEL WE ARE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. (17) STERLING REGIONAL MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND TRANSPORTATION ASSISTANCE, WHERE APPROPRIATE PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE STATE QUIT LINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -DENTAL CARE: STERLING REGIONAL RECOGNIZES THIS IS AN AREA OF OPPORTUNITY WITHIN THE COMMUNITY AND THAT WHEN DENTAL CARE IS NOT RECEIVED ON A ROUTINE BASIS, IT CAN LEAD TO OTHER HEALTH ISSUES. HOWEVER, WE FEEL THIS IS OUTSIDE THE SCOPE OF BANNER HEALTH'S EXPERTISE AND THAT GIVEN LIMITED RESOURCE, WE ARE NOT CURRENTLY ABLE TO ADDRESS THIS NEED. -PARENTING SKILLS: WHILE IDENTIFIED AS A SIGNIFICANT CONCERN WITHIN THE COMMUNITY AND ONE THAT HAS IMPLICATIONS TO THE OVERALL HEALTH OF THE COMMUNITY, THERE ARE OTHER AGENCIES AND ORGANIZATIONS WITHIN THE COMMUNITY WHO ARE CURRENTLY FOCUSED ON PROVIDING THE NEEDED EDUCATION AND SUPPORT AROUND THIS ISSUE. WE BELIEVE THIS IS INDEED AN ISSUE THAT IS BETTER ALIGNED TO OUR COMMUNITY PARTNERS; HOWEVER, WE WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO INCREASE AWARENESS OF THESE VALUABLE PROGRAMS AND RESOURCES. -PROVIDER ACCESS: WHILE NOT SPECIFICALLY CALLED OUT AS A STRATEGY UNDER ACCESS TO CARE, BANNER HEALTH IS CONSTANTLY EVALUATING THE PROVIDER NEEDS WITHIN THE COMMUNITIES IT SERVES AND STRIVES TO MEET THOSE NEEDS AS BEST AS POSSIBLE. ADDITIONALLY, THE CONVERSATION WITH THE CAC REFLECTED THE NEED FOR FOCUSED EFFORTS ON INCREASING AWARENESS OF THE AVAILABLE SERVICES WITHIN THE COMMUNITY, WHICH HAS BEEN INTEGRATED INTO THE STRATEGIES ACROSS THE PRIORITY HEALTH CONCERNS, AS THERE ARE SOME GREAT RESOURCES THAT CURRENTLY EXIST WITHIN THE COMMUNITY. -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, PARTICULARLY RELATED TO PRENATAL CARE AND TEEN PREGNANCY. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT PRIORITIZED AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. WHILE NOT FOCUSED ON PREVENTION, STERLING REGIONAL WILL CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES. (18) BANNER CHURCHILL COMMUNITY HOSPITAL PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS -CREATE A BANNER'S BEST HEALTHY COOKING COOKBOOK -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE STATE QUIT LINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, PARTICULARLY RELATED TO PRETERM BIRTHS AND TEEN PREGNANCY. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT IDENTIFIED BY THE CAC AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. BANNER CHURCHILL WILL ALSO CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES. AS FOR THE CONCERN THE CAC RAISED AROUND PREGNANT WOMEN AND NEW MOMS NEEDING BEHAVIORAL HEALTH SERVICES TO BETTER SUPPORT THEM, IT IS OUR HOPE THAT THROUGH THE IMPLEMENTATION OF A DEPRESSION SCREENING TOOL WITHIN THE BANNER MEDICAL GROUP CLINICS AND INCREASED EDUCATIONAL OFFERINGS AND RESOURCE IDENTIFICATION THROUGH THE MENTAL HEALTH AND SUBSTANCE ABUSE WEBSITE, THAT WE WILL ALSO BE ABLE TO POSITIVELY IMPACT THIS ISSUE. -PROVIDER SHORTAGE: WHILE NOT SPECIFICALLY CALLED OUT AS A STRATEGY UNDER ACCESS TO CARE, BANNER HEALTH IS CONSTANTLY EVALUATING THE PROVIDER NEEDS WITHIN THE COMMUNITIES IT SERVES AND STRIVES TO MEET THOSE NEEDS AS BEST AS POSSIBLE, AS WELL AS EXPLORING INNOVATIVE SOLUTIONS, AS NOTED ABOVE. ADDITIONALLY, THE CONVERSATION WITH THE CAC REFLECTED THE NEED FOR FOCUSED EFFORTS ON INCREASING AWARENESS OF THE AVAILABLE SERVICES WITHIN THE COMMUNITY, WHICH HAS BEEN INTEGRATED INTO THE STRATEGIES ACROSS THE PRIORITY HEALTH CONCERNS, AS THERE ARE SOME GREAT RESOURCES THAT CURRENTLY EXIST WITHIN THE COMMUNITY. ALSO AS PREVIOUSLY NOTED, BANNER CHURCHILL IS EXPLORING CREATIVE WAYS TO HELP MEET THE NEEDS AND INCREASE PROVIDER RECRUITMENT AND RETENTION WITHIN THE COMMUNITY. (19) BANNER LASSEN MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -OFFER MANICURES, MASSAGES & MAMMOGRAMS PROGRAM TO THE COMMUNITY PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE STILL OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, THOUGH CALIFORNIA COMPARES WELL TO THE OTHER STATES AND HAS SHOWN MARKED IMPROVEMENT IN AREAS SUCH AS TEEN PREGNANCY. WHILE WE RECOGNIZE THIS IS STILL A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT IDENTIFIED BY THE CAC AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. BANNER LASSEN WILL CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES. THE CAC DID IDENTIFY A CONCERN THAT FOR WOMEN WHO ARE UNAWARE THEY ARE PREGNANT, 75 PERCENT REPORTED HAVING CONSUMED ALCOHOL AFTER CONCEPTION. IT IS OUR HOPE THAT THROUGH INCREASED EDUCATIONAL OFFERINGS VIA THE MENTAL HEALTH AND SUBSTANCE ABUSE WEBSITE THAT WE WILL ALSO BE ABLE TO POSITIVELY IMPACT THIS ISSUE. -PROVIDER SHORTAGE: WHILE NOT SPECIFICALLY CALLED OUT AS A STRATEGY UNDER ACCESS TO CARE, BANNER HEALTH IS CONSTANTLY EVALUATING THE PROVIDER NEEDS WITHIN THE COMMUNITIES IT SERVES AND STRIVES TO MEET THOSE NEEDS AS BEST AS POSSIBLE. ADDITIONALLY, MUCH OF THE CONVERSATION WITH THE CAC REFLECTED THE NEED FOR FOCUSED EFFORTS ON INCREASING AWARENESS OF THE AVAILABLE SERVICES WITHIN THE COMMUNITY, WHICH HAS BEEN INTEGRATED INTO THE STRATEGIES ACROSS THE PRIORITY HEALTH CONCERNS, AS THERE ARE SOME GREAT RESOURCES THAT CURRENTLY EXIST WITHIN THE COMMUNITY. (20) EAST MORGAN COUNTY HOSPITAL PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND TRANSPORTATION ASSISTANCE, WHERE APPROPRIATE PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PROMOTE THE IMPORTANCE OF BREASTFEEDING -OFFER LOW-COST EXERCISE PROGRAMS WITHIN THE COMMUNITY -OFFER HEALTHY COOKING CLASSES WITHIN THE COMMUNITY PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE STATE QUIT LINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -PROVIDER ACCESS: WHILE NOT SPECIFICALLY CALLED OUT AS A STRATEGY UNDER ACCESS TO CARE, BANNER HEALTH IS CONSTANTLY EVALUATING THE PROVIDER NEEDS WITHIN THE COMMUNITIES IT SERVES AND STRIVES TO MEET THOSE NEEDS AS BEST AS POSSIBLE. ADDITIONALLY, THE CONVERSATION WITH THE CAC REFLECTED THE NEED FOR FOCUSED EFFORTS ON INCREASING AWARENESS OF THE AVAILABLE SERVICES WITHIN THE COMMUNITY, WHICH HAS BEEN INTEGRATED INTO THE STRATEGIES ACROSS THE PRIORITY HEALTH CONCERNS, AS THERE ARE SOME GREAT RESOURCES THAT CURRENTLY EXIST WITHIN THE COMMUNITY. -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, PARTICULARLY RELATED TO TEEN PREGNANCY. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT PRIORITIZED AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. ADDITIONALLY, WE RECOGNIZE THAT THERE ARE OTHER ORGANIZATIONS IN THE COMMUNITY THAT ARE FOCUSING ON THIS ISSUE. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. WHILE NOT FOCUSED ON PREVENTION, EAST MORGAN WILL CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES. (21) BANNER BEHAVIORAL HEALTH HOSPITAL PRIORITY NEED #1: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH THE BANNER HEALTH FACILITIES ACROSS THE VALLEY TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE ED WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH THE BANNER HEALTH FACILITIES ACROSS THE VALLEY TO PROVIDE ACCESS TO PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE ED WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -OFFER SERVICES AND SUPPORT TO THOSE IN CRISIS THROUGH THE BANNER PSYCHIATRIC CENTER (BPC) STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE ON THE FACILITY WEBSITE THAT PROVIDES INFORMATION, SUPPORT AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE ISSUES -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS PRIORITY NEED #2: TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE ASHLINE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS AND PROVIDE EDUCATION TO THE PROVIDERS AND THEIR STAFF -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS PRIORITY NEED #3: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -IMPLEMENT PATIENT CENTERED MEDICAL HOMES IN THE COMMUNITY (BANNER MEDICAL GROUP) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINIC WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE PRIORITY NEED #4: CHRONIC CONDITION MANAGEMENT STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -PROVIDE RELEVANT CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS PRIORITY NEED #5: HEALTHY LIVING STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -HOMELESS POPULATION: THERE ARE ACTUALLY MANY GREAT RESOURCES WITHIN THE COMMUNITY THAT CURRENTLY PROVIDE SERVICES AND SUPPORT TO THE HOMELESS POPULATIONS. MCDPH HAS DEVELOPED A VERY ROBUST WEBSITE, FINDHELPPHX.ORG, WHICH PROVIDES READY ACCESS TO MANY OF THESE RESOURCES. BANNER HEALTH WILL PARTNER WITH MCDPH TO HELP PROMOTE THE FINDHELPPHX.ORG WEBSITE TO OUR PATIENTS AND SURROUNDING COMMUNITY TO HOPEFULLY INCREASE THE AWARENESS OF THESE SERVICES. -PUBLIC TRANSPORTATION: THERE ARE ALSO SEVERAL ORGANIZATIONS WITHIN THE COMMUNITY AND GOVERNMENT THAT ARE LOOKING INTO THE LIMITED PUBLIC TRANSPORTATION ISSUES IN THE WEST VALLEY. WHILE WE RECOGNIZE THIS CAN BE A BARRIER TO ACCESSING CARE AND WE WILL SUPPORT EFFORTS TO IMPROVE THE SITUATION AS BEST WE CAN, IT IS NOT WITHIN OUR AREA OF EXPERTISE AND WE BELIEVE OUR RESOURCES WOULD BE BETTER DIRECTED AT THE ACCESS ISSUES THAT WE CAN MORE DIRECTLY INFLUENCE. (22) COMMUNITY HOSPITAL - TORRINGTON PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND TRANSPORTATION ASSISTANCE, WHERE APPROPRIATE PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE STATE QUIT LINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -FREE/ LOW-COST DENTAL SERVICES: COMMUNITY HOSPITAL RECOGNIZES THIS IS A NEED WITHIN THE COMMUNITY AND THAT WHEN DENTAL CARE IS NOT RECEIVED ON A ROUTINE BASIS, IT CAN LEAD TO OTHER HEALTH ISSUES. HOWEVER, WE FEEL THIS IS OUTSIDE THE SCOPE OF BANNER HEALTH'S EXPERTISE AND THAT GIVEN LIMITED RESOURCE, WE ARE NOT CURRENTLY ABLE TO ADDRESS THIS NEED. -PARENTING SKILLS: WHILE IDENTIFIED AS A SIGNIFICANT CONCERN WITHIN THE COMMUNITY AND ONE THAT HAS IMPLICATIONS TO THE OVERALL HEALTH OF THE COMMUNITY, THERE ARE OTHER AGENCIES AND ORGANIZATIONS WITHIN THE COMMUNITY WHO ARE CURRENTLY FOCUSED ON PROVIDING THE NEEDED EDUCATION AND SUPPORT AROUND THIS ISSUE. WE BELIEVE THIS IS INDEED AN ISSUE THAT IS BETTER ALIGNED TO OUR COMMUNITY PARTNERS, SUCH AS ST. JOSEPH'S AND DEPARTMENT OF FAMILY SERVICES. HOWEVER, WE WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO INCREASE AWARENESS OF THESE VALUABLE PROGRAMS AND RESOURCES. -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, PARTICULARLY RELATED TO LOW BIRTH WEIGHT AND TEEN PREGNANCY. WHILE WE RECOGNIZE THESE ARE IMPORTANT MEASURES OF THE HEALTH OF THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THESE POPULATIONS, THIS WAS NOT PRIORITIZED AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS AND OTHER COMMUNITY PARTNERS ARE FOCUSED ON THE HEALTH STATUS FOR THESE POPULATIONS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. WHILE NOT FOCUSED ON PREVENTION, COMMUNITY HOSPITAL WILL CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES. (23) WASHAKIE MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -PROVIDE POST-DISCHARGE CASE MANAGEMENT FOLLOW-UP TO HIGH RISK PATIENTS, AS IDENTIFIED THROUGH THE RN TRANSITION COACH PROGRAM GRANT PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE -PROVIDE EDUCATIONAL TOOLS ON DEPRESSION TO OTHER PROVIDER OFFICES IN THE COMMUNITY PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT) -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PROVIDE LOW-COST SPORTS PHYSICALS FOR THE ADOLESCENT POPULATION -OFFER REDUCED LABORATORY SCREENINGS THROUGH THE WELLNESS WEDNESDAYS PROGRAM -PROVIDE HEALTHY LIVING LECTURES FOR THE COMMUNITY -PROVIDE WELLNESS PROGRAM THROUGH THE REHAB DEPARTMENT PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS -SPONSOR COMMUNITY SMOKING CESSATION EDUCATION SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -DENTAL CARE: WASHAKIE MEDICAL CENTER RECOGNIZES THIS IS AN AREA OF OPPORTUNITY WITHIN THE COMMUNITY AND THAT WHEN DENTAL CARE IS NOT RECEIVED ON A ROUTINE BASIS, IT CAN LEAD TO OTHER HEALTH ISSUES. HOWEVER, WE FEEL THIS IS OUTSIDE THE SCOPE OF BANNER HEALTH'S EXPERTISE AND THAT GIVEN LIMITED RESOURCE, WE ARE NOT CURRENTLY ABLE TO ADDRESS THIS NEED. GIVEN THAT THE COUNCIL INDICATED THEY FELT THIS WAS MORE OF AN ISSUE AROUND LACK OF AWARENESS OF IMPORTANCE AND RESOURCES, WE WILL CONTINUE TO HELP SUPPORT PROMOTION OF THE IMPORTANCE OF REGULAR DENTAL CARE. -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, PARTICULARLY RELATED TO INFANT MORTALITY, EARLY PRENATAL CARE AND TEEN PREGNANCY. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT PRIORITIZED AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. WHILE NOT FOCUSED ON PREVENTION, WASHAKIE MEDICAL CENTER WILL ALSO CONTINUE TO OFFER PRENATAL EDUCATION, CHILDBIRTH EDUCATION AND PRE-NATAL/POST-NATAL EXERCISE CLASSES. (24) PLATTE COUNTY MEMORIAL HOSPITAL PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PARTNER WITH THE LOCAL PROVIDERS ON RECRUITMENT AND RETENTION WITHIN THE COMMUNITY -PROVIDE ENHANCED DISCHARGE MATERIALS FOR ALL ED AND INPATIENTS REGARDING PROVIDERS, SPECIALISTS AND CLINICS IN THE COMMUNITY -CONDUCT ED DISCHARGE PHONE CALLS STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURRING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -PROVIDE POST-DISCHARGE EDUCATION FOR HIGH-UTILIZERS, WHERE APPROPRIATE -PROVIDE PAIN PLAN PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -EXPAND DIABETIC EDUCATION WITH ENHANCED OUTREACH WITH OUR COMMUNITY PROVIDERS PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -IMPLEMENT PROVIDER-TO-PROVIDER PSYCHIATRIC TELEPHONE CONSULTS IN ED REFERRAL/TRANSFER PROCESS STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE -PROVIDE EDUCATIONAL TOOLS ON DEPRESSION TO OTHER PROVIDER OFFICES IN THE COMMUNITY PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE HEALTH EDUCATION TO YOUTH IN THE COMMUNITY THROUGH PROGRAMS SUCH AS HEALTHY DAWGS, HEALTHY EAGLES AND HEALTHY BUFFS -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE STATE QUIT LINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, PARTICULARLY RELATED TO LOW BIRTH WEIGHT AND TEEN PREGNANCY. WHILE WE RECOGNIZE THIS IS A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT PRIORITIZED AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. WHILE NOT FOCUSED ON PREVENTION, PLATTE COUNTY MEMORIAL WILL ALSO CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES. -HOME CARE AND NURSING HOMES SERVICES: THERE ARE OTHER ORGANIZATIONS IN THE COMMUNITY WHO CURRENTLY OFFER AND SPECIALIZE IN THESE SERVICES. THEREFORE, PLATTE COUNTY MEMORIAL WILL CONTINUE TO PARTNER WITH THESE ORGANIZATIONS TO ENSURE SMOOTH TRANSITIONS, BUT WILL NOT LOOK TO IMPLEMENT NEW STRATEGIES AT THIS TIME. -MEDICATION ASSISTANCE AND AVAILABILITY: PLATTE COUNTY MEMORIAL WILL CONTINUE TO PARTNER WITH THE SALVATION ARMY AND OTHER COMMUNITY RESOURCES TO HELP ALIGN PATIENTS TO MEDICATION ASSISTANCE PROGRAMS. THE FACILITY WILL ALSO CONTINUE TO OFFER 24-HOUR MEDICATION PACKS THROUGH THE ED TO ENSURE THE COMMUNITY IS ABLE TO ACCESS NEEDED MEDICATIONS OUTSIDE OF PHARMACY HOURS. ADDITIONALLY, BANNER HEALTH WILL CONTINUE TO EXPLORE OPPORTUNITIES TO IMPROVE MEDICATION ACCESS FOR THEIR PATIENTS; HOWEVER, WE DO NOT HAVE THE RESOURCES TO IMPLEMENT A DEFINED STRATEGY AT THIS TIME. (25) OGALLALA COMMUNITY HOSPITAL PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE -OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTICS -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PROVIDE CHRONIC DISEASE EDUCATIONAL OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE STATE QUIT LINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE STATE QUIT LINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, ARE: -PROVIDER SHORTAGE: WHILE NOT SPECIFICALLY CALLED OUT AS A STRATEGY UNDER ACCESS TO CARE, BANNER HEALTH IS CONSTANTLY EVALUATING THE PROVIDER NEEDS WITHIN THE COMMUNITIES IT SERVES AND STRIVES TO MEET THOSE NEEDS AS BEST AS POSSIBLE. ADDITIONALLY, THE CONVERSATION WITH THE CAC REFLECTED THE NEED FOR FOCUSED EFFORTS ON INCREASING AWARENESS OF THE AVAILABLE SERVICES WITHIN THE COMMUNITY, WHICH HAS BEEN INTEGRATED INTO THE STRATEGIES ACROSS THE PRIORITY HEALTH CONCERNS, AS THERE ARE SOME GREAT RESOURCES THAT CURRENTLY EXIST WITHIN THE COMMUNITY. -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE STILL OPPORTUNITIES FOR IMPROVEMENT WITHIN THE COMMUNITY RELATED TO CERTAIN ASPECTS OF WOMEN AND INFANT SERVICES, THOUGH NEBRASKA COMPARES FAIRLY WELL TO THE OTHER STATES. WHILE WE RECOGNIZE THIS IS STILL A HEALTH CONCERN WITHIN THE COMMUNITY AND WILL CONTINUE TO LOOK FOR OPPORTUNITIES TO HELP IMPROVE THE HEALTH STATUS FOR THIS POPULATION, IT WAS NOT IDENTIFIED BY THE CAC AS ONE OF THE GREATEST AREAS OF NEED WITHIN THE COMMUNITY. AS WE SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY FOR ALL OF THE AREAS OF SIGNIFICANT HEALTH NEEDS, WE FEEL RESOURCES WOULD BE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. OGALLALA COMMUNITY HOSPITAL WILL ALSO CONTINUE TO OFFER CHILDBIRTH EDUCATION CLASSES. (26) PAGE HOSPITAL PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE - OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTIC -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROMOTE THE IMPORTANCE OF BREASTFEEDING PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE -SUPPORT A TOBACCO FREE CAMPUS SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEED THAT WASN'T PRIORITIZED, AT THIS TIME, WAS: -WOMEN AND INFANT SERVICES: THE DATA INDICATES THERE ARE STILL OPPORTUNITIES FOR CONTINUED IMPROVEMENT WITHIN WOMEN AND INFANT SERVICES, AND AS NOTED ABOVE, THE CAC DID ALSO INDICATE THAT THEY FEEL TEEN PREGNANCY REPRESENTS A HEALTH CONCERN WITHIN THE COMMUNITY. WHILE NOT FOCUSED ON PREVENTION, PAGE HOSPITAL DOES OFFER CHILDBIRTH CLASSES. WE RECOGNIZE THIS IS A SIGNIFICANT HEALTH CONCERN WITHIN THE COMMUNITY, BUT SIMPLY DO NOT HAVE THE RESOURCES TO DEVELOP A STRATEGY AROUND PREGNANCY PREVENTION, AT THIS TIME AND FEEL WE ARE BETTER ALIGNED TO INFLUENCE THE OTHER SIGNIFICANT HEALTH CONCERNS IDENTIFIED ABOVE. (27) BANNER GOLDFIELD MEDICAL CENTER PRIORITY NEED #1: ACCESS TO CARE STRATEGY #1: INCREASE ACCESS TO PREVENTIVE AND MAINTENANCE CARE TACTICS -PROMOTE PARTICIPATION IN MYBANNER (ONLINE PATIENT PORTAL) -OFFER EXTENDED HOURS FOR PRIMARY CARE PROVIDERS (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -PARTNER WITH HOSPITAL PATIENT SERVICES TO PROVIDE MEDICAID ENROLLMENT ASSISTANCE TO SELF-PAY PATIENTS -OFFER EDUCATIONAL MATERIALS AND LINKS TO COMMUNITY RESOURCES RELATED TO THE INSURANCE MARKETPLACE -PROMOTE BOTH INTERNAL AND EXTERNAL COMMUNITY RESOURCES THAT SUPPORT PREVENTIVE AND MAINTENANCE CARE VIA THE FACILITY WEBSITE - OFFER AND PARTICIPATE IN FREE HEALTH ACTIVITIES (E.G. SCREENINGS, HEALTH FAIRS, BLOOD DRIVES) -PROVIDE MEDICATION ASSISTANCE, AS APPROPRIATE STRATEGY #2: IDENTIFY THE UNDERLYING CAUSES FOR PATIENTS WITH REGULAR, REOCCURING VISITS TO THE EMERGENCY DEPARTMENT TACTICS -ASSIGN DEDICATED CASE MANAGERS TO THE EMERGENCY DEPARTMENT TO SUPPORT THE DISCHARGE PROCESS AND CONTINUUM OF CARE -DEPLOY CASE MANAGEMENT SERVICES IN THE AMBULATORY SETTING TO SUPPORT THE CONTINUUM OF CARE -PROVIDE POST-DISCHARGE SCHEDULING OF FOLLOW-UP APPOINTMENTS AND ASSIST IN ARRANGING TRANSPORTATION, AS APPROPRIATE -PROVIDE SUPPORT TO THE SENIOR POPULATINO IN MAINTAINING AN INDEPENDENT AND HEALTHY STATUS THROUGH THE SUSTAINABILITY PROGRAM FOR SENIORS OFFERED THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER -OFFER HEALTH AND SOCIAL SUPPORT TO THE SENIOR POPULATION THROUGH THE BANNER EMPOWERING SENIORS TOGETHER (BEST) PROGRAM OFFERED THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER -PARTNER WITH SUN HEALTH TO PROVIDE POST-DISCHARGE CASE MANAGEMENT FOLLOW-UP THROUGH THE SUN HEALTH CARE TRANSITIONS PROGRAM PRIORITY NEED #2: CHRONIC DISEASE MANAGEMENT (WITH A FOCUS ON DIABETES & HEART DISEASE) STRATEGY #1: ENGAGE THE COMMUNITY IN EDUCATION ON PREVENTION, MAINTENANCE AND TAKING A PROACTIVE APPROACH TO CHRONIC DISEASE MANAGEMENT TACTIC -PROVIDE RELEVANT CHRONIC DISEASE EDUCATION OFFERINGS IN THE COMMUNITY, LEVERAGING PARTNERSHIPS WITH COMMUNITY-BASED ORGANIZATIONS TO HELP HOST AND PROMOTE THE EVENTS TO A BROADER COMMUNITY POPULATION -DEPLOY A PROACTIVE CASE MANAGEMENT APPROACH AND OUTREACH FOR CHRONIC DISEASE PATIENTS WITHIN BANNER HEALTH MANAGED POPULATION -DEVELOP A CHRONIC DISEASE WEBPAGE ON THE FACILITY WEBSITE TO INCREASE ON-LINE EDUCATIONAL OPPORTUNITIES AND RESOURCE AWARENESS -PARTNER WITH SUN HEALTH TO PROVIDE WELLNESS PROGRAMS, EDUCATION, AND RESOURCES FOR THOSE LIVING WITH CHRONIC CONDITIONS -PROVIDE EDUCATION AROUND DISEASE MANAGEMENT FOR PATIENTS IN THE BANNER HEALTH NETWORK (BHN) WHO ARE NEWLY DIAGNOSED WITH A CHRONIC CONDITION THROUGH THE BHN LIFESTYLE MANAGEMENT PROGRAM -PROVIDE CHRONIC DISEASE AND HEALTHY LIVING EDUCATION THROUGH THE PUBLICATION OF SMART & HEALTHY MAGAZINE -OFFER A MONTHLY HEALTHY LIVING SERIES WITHIN THE COMMUNITY TO PROMOTE HEALTHY CHOICES AND ASSIST IN CHRONIC DISEASE MANAGEMENT PRIORITY NEED #3: BEHAVIORAL HEALTH STRATEGY #1: INCREASE ACCESS TO TIMELY BEHAVIORAL HEALTH ASSESSMENTS AND SERVICES FOR THOSE IN CRISIS TACTICS -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO DEPLOY TELEHEALTH SERVICES TO PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES (THIS IS A MULTI-YEAR STRATEGY) -PARTNER WITH BANNER PSYCHIATRIC CENTER (BPC) TO ACCESS PSYCHIATRIC TELEPHONE CONSULTS FOR PATIENTS PRESENTING IN THE EMERGENCY DEPARTMENT WITH MENTAL HEALTH AND/OR SUBSTANCE ABUSE ISSUES -PARTNER WITH OPERATION AMERICAN PATRIOT (OAP) TO PROVIDE CRISIS SUPPORT TO VETERANS IN THE COMMUNITY -OFFER INPATIENT AND INTENSIVE OUTPATIENT SERVICES STRATEGY #2: INCREASE IDENTIFICATION OF BEHAVIORAL HEALTH NEEDS AND ACCESS TO EARLY INTERVENTIONS TACTICS -DEPLOY DEPRESSION SCREENING TOOL IN PRIMARY CARE PROVIDER (PCP) CLINICS WITHIN BANNER MEDICAL GROUP -CREATE A WEBPAGE WITH INFORMATION AND RESOURCES RELATED TO MENTAL HEALTH AND SUBSTANCE ABUSE -PARTNER WITH COMMUNITY BRIDGES TO HELP ALIGN PATIENTS TO AVAILABLE RESOURCES IN THE COMMUNITY -OFFER SUPPORT GROUPS -OFFER GRIEF COUNSELING THROUGH THE BANNER OLIVE BRANCH SENIOR CENTER PRIORITY NEED #4: OBESITY/NUTRITION/PHYSICAL INACTIVITY STRATEGY #1: ENGAGE THE COMMUNITY IN MAKING HEALTHY CHOICES AND MAINTAINING A HEALTHY LIFESTYLE THROUGH EDUCATION AND AWARENESS TACTICS -CREATE A WEBPAGE DEDICATED TO HEALTHY LIVING, INCLUDING ARTICLES, TIPS, RECIPES, CALENDAR OF RELATED EVENTS, LINKS TO INTERNAL AND EXTERNAL RESOURCES -PROVIDE EDUCATIONAL OFFERINGS AROUND HEALTHY LIVING & PHYSICAL ACTIVITY EVENTS (E.G. ASK THE EXPERT AND DAY OF DANCE) -HIGHLIGHT HEALTHY OPTIONS OFFERED IN THE CAFETERIA -PARTNER WITH MARICOPA COUNTY DEPARTMENT OF PUBLIC HEALTH TO INCREASE PROMOTION OF THE WIC PROGRAM -PROMOTE THE IMPORTANCE OF BREASTFEEDING -PARTNER WITH THE FITKIDS PROGRAM TO PROMOTE HEALTHY LIFESTYLE CHOICES AND PHYSICAL ACTIVITY FOR KIDS AND FAMILIES WITHIN THE COMMUNITY -OFFER EXERCISE CLASSES & EDUCATION AROUND HEALTH & WELLNESS THROUGH BANNER OLIVE BRANCH SENIOR CENTER AND IN PARTNERSHIP WITH SUN HEALTH & WELLBEING CENTER -PROVIDE FREE AND LOW-COST NUTRITIONAL OFFERINGS THROUGH BANNER OLIVE BRANCH SR. CENTER LUNCHES, MEALS ON WHEELS, FOOD BOXES & FOOD BANK PRIORITY NEED #5: SMOKING/TOBACCO USE STRATEGY #1: INCREASE COMMUNITY EDUCATION AND AWARENESS AROUND PERSONAL BENEFITS TO ACHIEVING AND MAINTAINING A HEALTHY LIFESTYLE FREE OF TOBACCO TACTICS -PARTNER WITH THE ASHLINE TO BUILD THE PROACTIVE REFERRAL INTO THE BANNER MEDICAL GROUP CLINIC WORKFLOWS -INCLUDE A LINK TO THE ASHLINE WEBSITE FROM THE BANNER HEALTHY LIVING WEBPAGE -PARTNER WITH THE ASHLINE TO PROVIDE COLLATERAL MATERIALS FOR OUR PATIENTS -INCORPORATE EDUCATION AROUND THE RISKS AND COMPLICATIONS FROM TOBACCO USE INTO THE HEALTHY LIVING WEBPAGE SIGNIFICANT HEALTH NEEDS NOT PRIORITIZED THE SIGNIFICANT HEALTH NEEDS THAT WERE NOT PRIORITIZED, AT THIS TIME, WERE: -Public Transportation: Transportation is an issue that impacts the communitys ability to access care. While we recognize this can be a barrier to accessing care and we will support efforts to improve the situation as best we can, it is not within our area of expertise and feel our resources would be better directed at the access issues that we can more directly influence. -Women and Infant Services: While the data indicates positive trending in several areas related to women and infant services, as noted above, the CAC did indicate that teen pregnancy is a significant issue within the community. While we recognize this is a significant health concern within the community, we simply do not have the resources to develop a strategy around pregnancy prevention, at this time and feel we are better aligned to influence the other significant health concerns identified above. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 16A-C APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUPS A, B, C, D, E, F & G: THE FAP, APPLICATION, AND PLAIN LANGUAGE SUMMARY ARE AVAILABLE AT THE FOLLOWING URL FOR ALL HOSPITAL FACILITIES: WWW.BANNERHEALTH.COM/PATIENTS/BILLING/FINANCIAL-ASSISTANCE THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 16I APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUPS A, B, C, D, E, F & G: IN ADDITION TO ALL ACTIONS NOTED, BANNER OFFERS THE FAP WITH EACH BILLING STATEMENT TO THE PATIENT/GUARANTOR. THE FOLLOWING DESCRIPTION FOR SCHEDULE H, PART V, SECTION B, LINE 22D APPLIES TO ALL HOSPITAL FACILITIES INCLUDED IN FACILITY REPORTING GROUPS A, B, C, D, E, F, & G: DURING THE TAX YEAR, FOR ALL UNINSURED PATIENTS WHO HAVE A HOUSEHOLD ANNUAL INCOME OF LESS THAN $125,000, THE MAXIMUM AMOUNT CHARGED FOR INPATIENT SERVICES IS THE AMOUNTS GENERALLY BILLED (AGB) FOR THAT HOSPITAL. HOSPITAL AGB IS THE SUM OF ALL CLAIMS FOR MEDICALLY NECESSARY SERVICES PROVIDED AT SUCH HOSPITAL PAID DURING THE RELEVANT PERIOD BY MEDICARE FEE-FOR-SERVICE AND ALL PRIVATE HEALTH INSURERS AS PRIMARY PAYORS, TOGETHER WITH ANY ASSOCIATED PORTIONS OF THESE CLAIMS PAID BY MEDICARE BENEFICIARIES OR INSURED INDIVIDUALS IN THE FORM OF CO-PAYS, CO-INSURANCE OR DEDUCTIBLES, BY THE USUAL AND CUSTOMARY CHARGES FOR SUCH MEDICALLY NECESSARY SERVICES. 133 SONORA QUEST LABORATORIES LLC 1255 W WASHINGTON ST TEMPE AZ 85281 LABORATORY BANNER BOSWELL MEDICAL CENTER REHAB 10601 WEST SANTA FE DR SUN CITY AZ 85351 LONG TERM REHABILITATION CTR SONORA QUEST LABORATORIES LLC 630 N ALVERNON WAY STE 200 TUCSON AZ 85711 LABORATORY BANNER HOME CARE 275 E GERMANN STE 110S GILBERT AZ 85297 HOME HEALTH BANNER ALZHEIMER'S INSTITUTE 901 EAST WILLETTA STREET PHOENIX AZ 85006 OUTPATIENT TREATMENT CENTERS/CLINICS DENALI CENTER 1510 19TH AVE FAIRBANKS AK 99701 NURSING HOME BANNER RESEARCH INSTITUTE 10515 W SANTA FE DR SUN 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LLC 6130 N LA CHOLLA STE B205 TUCSON AZ 85704 LABORATORY SONORA QUEST LABORATORIES LLC 117 E MAIN ST BUILDING C STE 20 PAYSON AZ 85541 LABORATORY SONORA QUEST LABORATORIES LLC 20950 N TATUM BLVD STE 290 PHOENIX AZ 85050 LABORATORY HORIZON LABORATORY LLC 702 W DRAKE ROAD BUILDING A FORT COLLINS CO 80526 LABORATORY SONORA QUEST LABORATORIES LLC 2270 S RIDGEVIEW DRIVE STE 306 YUMA AZ 85364 LABORATORY SONORA QUEST LABORATORIES LLC 21300 N JOHN WAYNE PKWY STE 116 MARICOPA AZ 85239 LABORATORY SONORA QUEST LABORATORIES LLC 13620 N SAGUARO BLVD STE 150 FOUNTAIN HILLS AZ 85268 LABORATORY SONORA QUEST LABORATORIES LLC 2450 E SHOW LOW LAKE RD STE 3B SHOW LOW AZ 85901 LABORATORY HORIZON LABORATORY LLC 909 E RAILROAD AVE FORT MORGAN CO 80701 LABORATORY SONORA QUEST LABORATORIES LLC 5310 W THUNDERBIRD ROAD SUITE E454 GLENDALE AZ 85306 LABORATORY SONORA QUEST LABORATORIES LLC 1275 W WASHINGTON ST SUITE 109 TEMPE AZ 85281 LABORATORY SONORA QUEST LABORATORIES LLC 1740 BEVERLY AVE STE B KINGMAN AZ 86401 LABORATORY SONORA QUEST LABORATORIES LLC 203 S CANDY LANE STE 4B COTTONWOOD AZ 86326 LABORATORY LOVELAND ENDOSCOPY CENTER LLC 2555 E 13TH ST STE 210 LOVELAND CO 80537 OUTPATIENT TREATMENT CENTERS/CLINICS SONORA QUEST LABORATORIES LLC 880 W 4TH STREET STE 3 BENSON AZ 85602 LABORATORY SONORA QUEST LABORATORIES LLC 448 N STATE ROUTE 89 CHINO VALLEY AZ 86323 LABORATORY BANNER HEALTH CLINIC 1345 PAUL BUNYON ROAD SUITE A SUSANVILLE CA 96130 OUTPATIENT TREATMENT CENTERS/CLINICS HORIZON LABORATORY LLC 4700 LADY MOON DRIVE FORT COLLINS CO 80528 LABORATORY SONORA QUEST LABORATORIES LLC 22707 S ELLSWORTH RD STE H105 QUEEN CREEK AZ 85142 LABORATORY HORIZON LABORATORY LLC 102 HAYES AVENUE STERLING CO 80751 LABORATORY SONORA QUEST LABORATORIES LLC 210 SUNSET DRIVE STE C SEDONA AZ 86336 LABORATORY SONORA QUEST LABORATORIES LLC 5656 S POWER RD STE 121 GILBERT AZ 85236 LABORATORY SONORA QUEST LABORATORIES LLC 13640 N PLAZA DEL RIO PEORIA AZ 85381 LABORATORY HORIZON LABORATORY LLC 1300 MAIN STREET WINDSOR CO 80550 LABORATORY GOSHEN CARE CENTER 2009 LARAMIE STREET TORRINGTON WY 82240 NURSING HOME SONORA QUEST LABORATORIES LLC 32551 N SCOTTSDALE ROAD SCOTTSDALE AZ 85262 LABORATORY SONORA QUEST LABORATORIES LLC 3132 E CAMELBACK ROAD PHOENIX AZ 85016 LABORATORY BANNER GATEWAY SURGERY CENTER 2940 E BANNER GATEWAY DRIVE STE 1 GILBERT AZ 85234 OUT-PATIENT SURGERY CENTERS BANNER HEALTH SCHOOL BASED HEALTH CENTER 6625 N 56TH AVE CLINIC EXAM ROOM GLENDALE AZ 85301 BANNER SCHOOL BASED CLINICS BANNER HEALTH SCHOOL BASED HEALTH CENTER 777 EAST GALVESTON CHANDLER AZ 85225 BANNER SCHOOL BASED CLINICS BANNER HEALTH SCHOOL BASED HEALTH CENTER 855 W 8TH AVE MESA AZ 85210 BANNER SCHOOL BASED CLINICS BANNER HEALTH SCHOOL BASED HEALTH CENTER 9401 WEST GARFIELD STREET TOLLESON AZ 85353 BANNER SCHOOL BASED CLINICS CARING CONNECTIONS PALLIATIVE CARE 275 EAST GERMANN ROAD SUITE 110W GILBERT AZ 85297 HOME HEALTH SONORA QUEST LABORATORIES LLC 14416 W MEEKER BLVD BUILDING C SUN CITY WEST AZ 85375 LABORATORY SCHEDULE H, PART I, LINE 3A THE FEDERAL POVERTY GUIDELINES(FPG) FAMILY INCOME LIMIT FOR ELIGIBILITY FOR FREE CARE IS 200% FOR HOSPITAL FACILITIES LOCATED IN ARIZONA, COLORADO, NEBRASKA, NEVADA, AND WYOMING. THE FPG FAMILY INCOME LIMIT FOR ELIGIBILITY FOR FREE CARE IS 350% FOR THE HOSPITAL FACILITY LOCATED IN CALIFORNIA. SCHEDULE H, PART I, LINE 3C BANNER HEALTH (BANNER/BH) USES FPG. DEDICATED TO PROVIDING QUALITY HEALTHCARE TO ALL PATIENTS REGARDLESS OF AGE, SEX, RACE, RELIGION, DISABILITY, VETERAN STATUS, NATIONAL ORIGIN AND/OR ABILITY TO PAY, DETERMINATIONS ARE MADE BASED UPON BANNER'S FINANCIAL ASSISTANCE POLICY. BH'S FINANCIAL ASSISTANCE PROGRAM IS INTENDED TO ADDRESS THE DUAL INTERESTS OF PROVIDING ACCESS TO CARE TO THOSE WITHOUT THE ABILITY TO PAY (ECONOMIC INDIGENCE) AND TO OFFER A DISCOUNT FROM BILLED CHARGES FOR THOSE WHO ARE ABLE TO PAY A PORTION OF THE COSTS OF THEIR CARE (MEDICAL INDIGENCE). THIS POLICY ESTABLISHES TWO FINANCIAL ASSISTANCE PROGRAMS, THE BASIC FINANCIAL ASSISTANCE PROGRAM AND THE ENHANCED ASSISTANCE PROGRAM. UNDER THE BASIC FINANCIAL ASSISTANCE PROGRAM, UNINSURED PERSONS HAVING ANNUAL HOUSEHOLD INCOMES OF $125,000 OR LESS WILL QUALIFY FOR FINANCIAL ASSISTANCE IN THE FORM OF DISCOUNTED PRICING COMPARABLE TO THAT AVAILABLE TO COMMERCIAL INSURANCE PAYORS WITHOUT HAVING TO APPLY FOR MEDICAID ASSISTANCE. UNDER THE ENHANCED FINANCIAL ASSISTANCE PROGRAM, UNINSURED PERSONS HAVING HOUSEHOLD INCOMES AT OR BELOW 200% OF THE FEDERAL POVERTY LINE WILL QUALIFY FOR FINANCIAL ASSISTANCE IN THE FORM OF SUBSTANTIAL DISCOUNTS OR FREE CARE, SUBJECT TO APPLICATION FOR MEDICAID ASSISTANCE. BH MAKES EVERY EFFORT TO COMPLETE A FINANCIAL EVALUATION AT THE EARLIEST POSSIBLE POINT IN THE REGISTRATION/COLLECTION PROCESS FOR ALL PATIENTS INDICATING AN INABILITY TO MEET THEIR FINANCIAL OBLIGATIONS. BANNER WILL PROVIDE A FINANCIAL ASSISTANCE PROGRAM APPLICATION AFTER ALL OTHER OPTIONS FOR REIMBURSEMENT HAVE BEEN EXHAUSTED. SEE PART VI, LINE 3 FOR INFORMATION ON HOW PATIENTS ARE MADE AWARE OF BH'S FINANCIAL ASSISTANCE PROGRAM. SCHEDULE H, PART I, LINE 6A BANNER HEALTH PREPARES AN ANNUAL SYSTEM REPORT OF COMMUNITY BENEFIT ACTIVITIES AS WELL AS AN ELECTRONIC BANNER HEALTH COMMUNITY UPDATE WHICH INCLUDES A COMMUNITY MESSAGE, AND HIGHLIGHTS COMMUNITY LEADERSHIP, AND SUPPORT. SCHEDULE H, PART I, LINE 7 1) FINANCIAL ASSISTANCE AT COST, MEDICAID AND OTHER MEANS-TESTED GOVERNMENT PROGRAMS - USING THE COST-TO-CHARGE METHODOLOGY DETERMINED BY THE COST ACCOUNTING SYSTEM, THE RATIO OF PATIENT CARE COST TO CHARGES OR RELATIVE VALUE UNITS IS APPLIED TO PATIENT ACCOUNTS TO CALCULATE THE ESTIMATED COST OF FINANCIAL ASSISTANCE. THE COST ACCOUNT SYSTEM ADDRESSES ALL PATIENT SEGMENTS AT THE ACUTE CARE FACILITIES. THE COST ACCOUNTING APPLICATION IS NOT IMPLEMENTED AT THE HEALTH CENTERS, PHYSICIAN PRACTICES, HOME CARE, SURGICAL CENTERS, OR OCCUPATIONAL HEALTH. 2) COMMUNITY HEALTH IMPROVEMENT - BANNER USES THE CBISA, COMMUNITY BENEFIT INVENTORY TOOL TO COORDINATE AND ESTIMATE THE COSTS ASSOCIATED WITH COMMUNITY HEALTH IMPROVEMENT INITIATIVES. 3) HEALTH PROFESSIONS EDUCATION, SUBSIDIZED HEALTH SERVICES, AND RESEARCH - ACTUAL COST LESS REIMBURSEMENTS AS REPORTED IN THE GENERAL LEDGER, ARE USED TO VALUE THESE ACTIVITIES, WHICH OPERATED AT A LOSS PROVIDE INVALUABLE SERVICES TO BH COMMUNITIES. 4) CASH AND IN-KIND CONTRIBUTIONS - ACTUAL OR FAIR MARKET VALUE IS USED TO VALUE THESE CONTRIBUTIONS OR ACTIVITIES. SCHEDULE H, PART I, LINE 7G SUBSIDIZED HEALTH SERVICES REPORTED IN SECTION 7G INCLUDES, AMONG OTHER THINGS, ALZHEIMER'S MEMORY DISORDER AND RESIDENTIAL TREATMENT PROGRAMS, POISON AND DRUG INFORMATION SERVICES, PALLIATIVE CARE CLINICS, TRAUMA CARE, BURN CLINICS, PRESCRIPTION ASSISTANCE PROGRAMS, BEHAVIORAL HEALTH CARE, FUNDED FOLLOW-UP AND CONTINUING CARE FOR INDIGENTS, SENIOR ADULT DAY CARE, COMMUNITY BASED PRENATAL PROGRAM FOR UNDER/UNINSURED MOTHERS, SCHOOL-BASED CLINIC ACTIVITIES, WOMEN'S AND CHILDREN'S SERVICES, FREE/REDUCED MAMMOGRAMS AND BONE DENSITY TESTS AND PROGRAMS FOR THE CHRONIC INEBRIATE POPULATION. OPERATED AT A LOSS, RESPECTIVE BH COMMUNITIES WOULD BE DEPRIVED OF THESE SERVICES IF NOT FOR THE ORGANIZATION'S INVOLVEMENT. SCHEDULE H, PART II IN FURTHERANCE OF ITS EXEMPT MISSION, BH PROVIDES A BROAD RANGE OF BENEFITS TO THE COMMUNITIES IT SERVES. THESE ACTIVITIES PROMOTED THE HEALTH, SAFETY AND WELL-BEING OF LOCAL COMMUNITIES BY PROVIDING ADVOCACY SERVICES TO ITS CONSTITUENTS THROUGH PARTICIPATION IN LOCAL AND NATIONAL HEALTH CAMPAIGNS, ENHANCING COMMUNITY WORKFORCE THROUGH RECRUITMENT FOR MEDICALLY UNDERSERVED AREAS, PROVISION OF LEADERS TO DEVELOP LOCAL TALENT, PROVISION OF STAFF FOR COMMUNITY VOLUNTEERISM, RECOGNIZING THE EMPLOYEE VOLUNTEER BASE, PARTICIPATION IN VARIOUS COMMUNITY AWARENESS PROGRAMS, INVOLVEMENT IN COMMUNITY ECONOMIC DEVELOPMENT EFFORTS AND BEING A GOOD CORPORATE CITIZEN. THE RESULTS OF THESE EFFORTS INCLUDE BUT ARE NOT LIMITED TO: - PROMOTING COMMUNITY HEALTH - PROVIDING VOLUNTEER LEADERSHIP TO LOCAL BOARDS AND TASK FORCES THEREBY ALLOWING THE ENTITY TO CHANNEL RESOURCES TO THE COMMUNITY NEED INSTEAD OF SALARIES. - PROVIDING FEDERAL MEDICALLY UNDERSERVED AREAS WITH PHYSICIANS. - PROVIDING DISASTER TRAINING AND EDUCATION TO IMPROVE COMMUNITY SAFETY AND AWARENESS FOR RESIDENTS. - PARTNERING WITH LOCAL BLOOD BANKS TO BLOOD COMBAT SHORTAGES. - PROVIDING MEETING ROOM, ELECTRONIC TELECONFERENCE TECHNOLOGY AND OTHER SPACE FOR VARIOUS COMMUNITY GROUPS. WITHOUT THESE IN-KIND DONATIONS, THESE ORGANIZATIONS WOULD BE REQUIRED TO EXPEND FUNDS, FUNDS NEEDED IN SUPPORT OF THEIR MISSIONS FOR SPACE RENTAL - PARTNERING WITH LOCAL UNITED WAY AGENCIES TO IMPROVE AND ENHANCE COMMUNITY INITIATIVES. - SUPPORT OF COMMUNITY SOCIAL SERVICE NEEDS THROUGH EMPLOYEE FOOD AND CLOTHING INITIATIVES. SCHEDULE H, PART III, LINE 1 BH WRITES OFF BAD DEBT AS AN OPERATING EXPENSE (AS OPPOSED TO A REDUCTION IN ALLOWANCE) AND BAD DEBT RESERVES ARE EVALUATED MONTHLY. THIS METHODOLOGY ALLOWS THE ORGANIZATION TO ARRIVE AT THE SAME POSITION AS STATEMENT 15 DESCRIBES. WE DO NOT HOWEVER WRITE DOWN SELF-PAY ACCOUNTS USING A CONTRA REVENUE ACCOUNT UNLESS WE HAVE DEEMED IT FINANCIAL ASSISTANCE WHICH IS A VARIANCE FROM THE STATEMENT (WHICH REQUIRES A WRITE-DOWN OF THE RECEIVABLE TO THE COLLECTIBLE AMOUNT USING A CONTRA REVENUE ACCOUNT). SCHEDULE H, PART III, LINE 2 THE PATIENT CARE COST-TO-CHARGES RATIO IS APPLIED TO THE BAD DEBT ATTRIBUTABLE TO PATIENT ACCOUNTS TO CALCULATE THE ESTIMATED COST OF BAD DEBT ATTRIBUTABLE TO ACCOUNTS/AMOUNTS REPORTED ON LINE 2. DISCOUNTS AND PAYMENTS ON PATIENT ACCOUNTS ARE RECORDED AS AN ADJUSTMENT TO REVENUE, NOT BAD DEBT EXPENSE. SCHEDULE H, PART III, LINE 3 PREVIOUSLY THE ORGANIZATION ENGAGED A THIRD PARTY TO ASSESS THE VALIDITY OF ACCOUNTS ATTRIBUTABLE TO BAD DEBT AND TO ANALYZE WHAT PERCENT OF BAD DEBT COULD BE/SHOULD BE ATTRIBUTABLE TO PATIENTS WHO WOULD OTHERWISE HAVE QUALIFIED FOR FINANCIAL ASSISTANCE UNDER THE BH FINANCIAL ASSISTANCE POLICIES. BASED ON THE STUDY, BH ESTIMATES THAT IN EXCESS OF 60% OF THE PATIENT ACCOUNTS COMPRISING THE ORGANIZATION'S BAD DEBT MAY HAVE BEEN ELIGIBLE FOR FINANCIAL ASSISTANCE UNDER BH POLICIES. FOLLOWING THIS STUDY, THE ORGANIZATION ENDEAVORED TO ENHANCE EFFORTS TO INFORM PATIENTS OF ITS FINANCIAL ASSISTANCE POLICIES. HOWEVER, IN ORDER TO ENSURE THAT THE ORGANIZATION'S ENHANCED FINANCIAL ASSISTANCE POLICY IS UTILIZED ONLY BY THOSE PERSONS WHO TRULY REQUIRE SUCH ENHANCED ASSISTANCE, THE POLICY REQUIRES THAT PATIENTS MUST FIRST COMPLETE AN APPLICATION, PROVIDE SUPPORTING DOCUMENTATION, AND (WITH SOME EXCEPTIONS) APPLY FOR MEDICAID. DESPITE ENCOURAGEMENT BY THE ORGANIZATION, THERE ARE MANY TIMES WHEN THE PATIENT REFUSES OR IS UNABLE TO COMPLETE AN APPLICATION TO BH, PROVIDE INFORMATION TO SUPPORT QUALIFICATION, OR APPLY FOR MEDICAID. SCHEDULE H, PART III, LINE 4 1)FOOTNOTE PER AUDITED FINANCIAL STATEMENTS (PAGE 16): Net patient accounts receivable and net patient service revenues have been adjusted to the estimated amounts expected to be received based on contractual rates for services rendered. These estimated amounts are subject to further adjustments upon review by third-party payors. Management estimates the provision for doubtful accounts and the allowance for doubtful accounts for each major payor based upon the historical collection experience of each facility. Banner evaluates a patient's ability to pay for patient services based on an entity-wide assessment and as part of this assessment has determined that management does not have the ability to assess the patient's ability to pay for the majority of self-pay patients, and accordingly, any patient account write off is recorded within the provision for doubtful accounts as a reduction of patient service revenue. Management regularly reviews payment data for each major payor in evaluating the sufficiency of the allowance for doubtful accounts. 2) COSTING METHODOLOGY THE RATIO OF PATIENT CARE COST TO CHARGES IS APPLIED TO THE BAD DEBT ATTRIBUTABLE TO PATIENT ACCOUNTS TO CALCULATE THE ESTIMATED COST OF BAD DEBT ATTRIBUTABLE TO PATIENT ACCOUNTS THAT IS REPORTED ON LINE 2. DISCOUNTS AND PAYMENTS ON PATIENT ACCOUNTS ARE RECORDED AS AN ADJUSTMENT TO REVENUE NOT BAD DEBT EXPENSE. SCHEDULE H, PART III, LINE 8 THE MEDICARE COST REPORTS THAT HOSPITALS ARE REQUIRED TO FILE DO NOT INCLUDE ALL OF THE COSTS REQUIRED TO TREAT MEDICARE PATIENTS. USING A FINANCIAL STATEMENT COST-TO-CHARGE RATIO METHODOLOGY, THE RESULT IS A SHORTFALL IN 2015 OF $34.4M. THEREFORE THE AMOUNTS REFLECTED ON THE COST REPORT DID NOT TAKE INTO ACCOUNT ALL COSTS INCURRED BY THE ORGANIZATION AND DIFFER FROM THE COST REFLECTED ON THE FINANCIAL STATEMENTS. THIS MEDICARE SHORTFALL SHOULD BE TREATED AS A COMMUNITY BENEFIT BECAUSE ABSENT THIS PROGRAM, MANY INDIVIDUALS WOULD QUALIFY FOR FINANCIAL ASSISTANCE AND OTHER NEEDS BASED PROGRAMS, BY ACCEPTING PAYMENT BELOW COST TO TREAT THESE INDIVIDUALS, THE BURDENS OF THE GOVERNMENT ARE RELIEVED AND THE AMOUNT SPENT TO COVER THE MEDICARE SHORTFALL IS MONEY NOT AVAILABLE TO COVER FINANCIAL ASSISTANCE AND OTHER COMMUNITY BENEFIT NEEDS. SCHEDULE H, PART III, LINE 9B BANNER HEALTH'S FINANCIAL ASSISTANCE POLICIES REQUIRE THAT THE ACCOUNTS OF PATIENTS WHO ARE KNOWN TO QUALIFY FOR FINANCIAL ASSISTANCE BE WRITTEN OFF EITHER IN FULL OR IN PART, DEPENDING UPON THE LEVEL OF THE FINANCIAL ASSISTANCE FOR WHICH THE PATIENT HAS QUALIFIED. IF THE ACCOUNT IS NOT WRITTEN OFF COMPLETELY, THE REDUCED BALANCE IS TREATED IN THE SAME MANNER AS ACCOUNTS FOR PATIENTS WITHOUT INSURANCE WHO DO NOT QUALIFY FOR FINANCIAL ASSISTANCE. FOR THOSE PATIENTS WHO DO NOT QUALIFY FOR FINANCIAL ASSISTANCE AND FOR THE PORTION OF THE ACCOUNTS REMAINING AFTER APPLICATION OF THE FINANCIAL ASSISTANCE POLICIES FOR PATIENTS WHO QUALIFY FOR SUCH ASSISTANCE, ACCOUNT COLLECTION PROCESS IS AS FOLLOWS: 1) THE PATIENT OR GUARANTOR WILL RECEIVE 3 STATEMENTS PRIOR TO THE ACCOUNT BEING PLACED WITH AN OUTSIDE AGENCY. THE STATEMENT PROCESS INVOLVES 3 STATEMENT CYCLES FOR EACH ACCOUNT: 1) 1 DAY AFTER FINAL BILL, 2) 36 DAYS AFTER FINAL BILL, AND 3) 71 DAYS AFTER FINAL BILL. THE PROCESS TAKES 108 DAYS TO COMPLETE. THE ACCOUNT IS SENT TO COLLECTIONS 5 DAYS AFTER THE FINAL STATEMENT CYCLE. 2) ATTEMPTS ARE MADE TO VERIFY PHYSICAL LOCATION OF PATIENT AND ALSO TO DETERMINE IF THE PATIENT MAY BE ELIGIBLE FOR AHCCCS/MEDICAID COVERAGE. IN ADDITION, AN ATTEMPT IS MADE VIA PHONE BASED ON THE GUARANTOR'S PROPENSITY TO PAY AND A DETERMINED DOLLAR AMOUNT FOR THE TOP 50% OF OUR CUSTOMERS. 3) ACCOUNTS ARE TURNED OVER TO AN OUTSIDE AGENCY UNDER CONTRACT WITH BH WHEN ALL EFFORTS HAVE BEEN EXHAUSTED. 4) ONCE ASSIGNED TO AN OUTSIDE COLLECTION AGENCY, VARIOUS DEBT COLLECTION PRACTICES ARE UTILIZED IN DIFFERENT STATES, DEPENDING UPON LOCAL LAW, CUSTOM AND PRACTICE. IN ALMOST ALL SITUATIONS, THE COLLECTION AGENCY ATTEMPTS TO OBTAIN PAYMENT FROM THE PATIENT BY MEANS OF DIRECT TELEPHONE CONTACT. IF THIS IS UNSUCCESSFUL, FAILURE TO MAKE PAYMENT UPON AN ACCOUNT RESULTS IN A REPORT TO A CREDIT AGENCY. IN CERTAIN STATES, THE COLLECTION AGENCY WILL FILE A COLLECTION LAWSUIT TO OBTAIN A JUDGMENT UPON THE UNPAID ACCOUNT, DEPENDING UPON THE ASSESSMENT OF THE AGENCY AS TO THE POTENTIAL COLLECTABILITY OF THE ACCOUNT. IN THE ORGANIZATION'S PRIMARY STATE, ARIZONA, LAWSUITS ARE RARELY INITIATED, TYPICALLY ONLY WHEN THERE IS REASON TO BELIEVE THAT THE PATIENT HAS SUFFICIENT NET ASSETS TO PAY THE ACCOUNT, AND REQUIRE THE PRIOR APPROVAL OF BH. SCHEDULE H, PART VI, LINE 2 BH UTILIZES ITS STRATEGY AND PLANNING TEAM TO CONTINUALLY IDENTIFY AREAS IN THE COMMUNITIES BH SERVES WHERE INSTITUTIONAL CLINICAL NEEDS ARE NOT BEING SATISFIED ESPECIALLY FOR THOSE WITHIN UNDERSERVED, UNINSURED AND MINORITY POPULATIONS. IT ALSO LEVERAGES A MULTI-PHASED APPROACH TO UNDERSTANDING GAPS IN SERVICES PROVIDED TO COMMUNITIES SERVED BY HOSPITALS WITHIN THE SYSTEM AS WELL AS COMMUNITY RESOURCES THROUGH A COMBINATION OF: POPULATION GROWTH AND CHANGING DEMOGRAPHICS ANALYSIS, DETAILED ANALYSIS OF NATIONAL, STATE AND COUNTY DATA SOURCES, HEALTHCARE SERVICES AVAILABLE THROUGH OTHER HOSPITAL PROVIDERS, PHYSICIAN SUPPLY IN THE BH SERVICE AREAS, NEW AND MORE EFFECTIVE HEALTHCARE SERVICES THAT ARE BECOMING AVAILABLE THAT WOULD ELEVATE THE QUALITY OF HEALTHCARE SERVICES PROVIDED TO BH COMMUNITIES, AND DEMAND PRESSURES EXPERIENCED BY EXISTING BH FACILITIES AND PHYSICIANS. ON A LOCAL BASIS, HOSPITAL MANAGEMENT TEAMS REGULARLY CONSULT WITH COMMUNITY LEADERS AND PARTNERS, LOCAL COMMUNITY-BASED ADVISORY BOARDS, OTHER SERVICE PROVIDERS (INCLUDING FEDERALLY QUALIFIED HEALTH CLINICS), AND BUSINESSES TO IDENTIFY UNMET PHYSICIAN AND HOSPITAL NEEDS. THESE FINDINGS ARE THEN PRIORITIZED BASED ON SYSTEM CAPITAL AND OPERATING RESOURCE AVAILABILITY, FEASIBILITY, AVAILABILITY OF PHYSICIANS TO BE RECRUITED TO THE SERVICE AREA, AND SUSTAINABILITY. BASED UPON THIS PRIORITIZATION, CAPITAL AND OPERATING RESOURCES ARE THEN INTEGRATED INTO THE FACILITY AND SYSTEM BUDGETS AND PLANS. SCHEDULE H, PART VI, LINE 3 POLICIES AND PROCEDURES EXIST TO EDUCATE OUR PATIENTS ON FINANCIAL ASSISTANCE ELIGIBILITY AND THEY ARE PROVIDED NUMEROUS OPPORTUNITIES FOR EDUCATION ON BANNER HEALTH FINANCIAL ASSISTANCE POLICIES. THE FOLLOWING ARE EXAMPLES OF COMMUNICATION/EDUCATION AVAILABLE TO BH PATIENTS: A. SIGNAGE AND COLLATERAL IN BOTH ENGLISH AND SPANISH ARE POSTED PROMINENTLY IN PATIENT WAITING LOBBIES, INCLUDING THE EMERGENCY DEPARTMENTS, STATING THAT BANNER HAS FINANCIAL ASSISTANCE PROGRAMS FOR THOSE WHO DO NOT HAVE INSURANCE OR MAY BE UNABLE TO PAY FOR THEIR SHARE OF THE COST OF SERVICES. B. A TOLL FREE NUMBER IS PROVIDED FOR THE PATIENT'S/FAMILY'S CONVENIENCE. C. AFTER MEDICAL SCREENING, PATIENTS ARE VISITED BY STAFF AND INFORMED OF THE FINANCIAL POLICY. STAFF ALSO ASSISTS POTENTIALLY ELIGIBLE PATIENTS TO APPLY FOR ENROLLMENT FOR MEDICAID/AHCCCS. D. A BRIGHTLY COLORED INSERT IS INCLUDED IN ALL OF OUR BILLING STATEMENTS TO PATIENTS. THE INSERT AGAIN INFORMS PATIENTS OF THE AVAILABILITY OF FINANCIAL ASSISTANCE IN BOTH ENGLISH AND SPANISH AND PROVIDES TOLL-FREE ACCESS. E. DEPARTMENT REPRESENTATIVES AGAIN INFORM PATIENTS OF THE FINANCIAL ASSISTANCE POLICIES DURING THE SELF-PAY COLLECTION PROCESS. F. BANNER HEALTH WEBSITE PROVIDES INFORMATION IN BOTH ENGLISH AND SPANISH OF THE AVAILABILITY OF FINANCIAL ASSISTANCE. THROUGHOUT THE PROCESS, STAFF CONTINUES TO ADVISE POTENTIALLY ELIGIBLE PATIENTS OF THE POSSIBILITY OF ENROLLMENT IN MEDICAID/AHCCCS AND OFFER TO ASSIST IN SUCH ENROLLMENT. SCHEDULE H, PART VI, LINE 4 BH HAD 29 HOSPITALS (AS OF DECEMBER 31, 2015), AND OPERATES OR LEASES NURSING HOMES, PHYSICIAN CLINICS, HOME HEALTH AGENCIES, AMBULATORY FACILITIES, AND DURABLE MEDICAL EQUIPMENT SERVICES IN SEVEN WESTERN STATES, INCLUDING DEMOGRAPHIC AREAS THAT RANGE FROM METROPOLITAN TO REMOTE RURAL AREAS. THE FOLLOWING SETS FORTH PERTINENT DEMOGRAPHIC INFORMATION WITH RESPECT TO THE COMMUNITIES AND AREAS SERVED BY BH FACILITIES: A. ALASKA 1) STATE I) POPULATION: 738,432 II) MEDIAN HOUSEHOLD INCOME: $71,829 III) POPULATION BELOW POVERTY LEVEL: 11.20% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 18.80% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 14.00% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 33.00% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 25.00% VIII) UNINSURED NONELDERLY INCOMES UP TO 200% OF FPL: 24.00% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 56.00% 2) FAIRBANKS NORTH STAR BOROUGH COUNTY I) POPULATION: 99,631 II) MEDIAN HOUSEHOLD INCOME: $70,408 III) POPULATION BELOW POVERTY LEVEL: 9.50% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 16.60% B. ARIZONA 1) STATE I) POPULATION: 6,828,065 II) MEDIAN HOUSEHOLD INCOME: $49,928 III) POPULATION BELOW POVERTY LEVEL: 18.20% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 16.00% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 12.00% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 27.00% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 23.00% VIII) UNINSURED - NONELDERLY INCOMES UP TO 200% OF FPL: 22.00% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 68.00% 2) MARICOPA COUNTY I) POPULATION: 4,167,947 II) MEDIAN HOUSEHOLD INCOME: $53,698 III) POPULATION BELOW POVERTY LEVEL: 17.10% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 15.60% 3) PINAL COUNTY I) POPULATION: 406,584 II) MEDIAN HOUSEHOLD INCOME: $50,248 III) POPULATION BELOW POVERTY LEVEL: 17.60% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 14.30% 4) COCONINO COUNTY I) POPULATION: 139,097 II) MEDIAN HOUSEHOLD INCOME: $48,540 III) POPULATION BELOW POVERTY LEVEL: 21.30% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 18.80% 5) GILA COUNTY I) POPULATION: 53,159 II) MEDIAN HOUSEHOLD INCOME: $40,042 III) POPULATION BELOW POVERTY LEVEL: 24.40% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 17.60% C. CALIFORNIA 1) STATE I) POPULATION: 39,144,818 II) MEDIAN HOUSEHOLD INCOME: $61,489 III) POPULATION BELOW POVERTY LEVEL: 16.40% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 14.00% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 10.00% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 24.00% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 17.00% VIII) UNINSURED - NONELDERLY INCOMES UP TO 200% OF FPL: 16.00% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 63.00% 2) LASSEN COUNTY I) POPULATION: 31,345 II) MEDIAN HOUSEHOLD INCOME: $53,351 III) POPULATION BELOW POVERTY LEVEL: 19.40% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 9.30% D. COLORADO 1) STATE I) POPULATION: 5,456,574 II) MEDIAN HOUSEHOLD INCOME: $59,448 III) POPULATION BELOW POVERTY LEVEL: 12.00% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 11.60% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 11.00% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 31.00% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 24.00% VIII) UNINSURED - NONELDERLY INCOMES UP TO 200% OF FPL: 22.00% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 59.00% 2) LARIMER COUNTY I) POPULATION: 333,577 II) MEDIAN HOUSEHOLD INCOME: $58,844 III) POPULATION BELOW POVERTY LEVEL: 12.80% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 10.30% 3) LOGAN COUNTY I) POPULATION: 22,036 II) MEDIAN HOUSEHOLD INCOME: $41,749 III) POPULATION BELOW POVERTY LEVEL: 17.70% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 13.20% 4) MORGAN COUNTY I) POPULATION: 28,360 II) MEDIAN HOUSEHOLD INCOME: $46,223 III) POPULATION BELOW POVERTY LEVEL: 13.40% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 15.80% 5) WELD COUNTY I) POPULATION: 285,174 II) MEDIAN HOUSEHOLD INCOME: $58,100 III) POPULATION BELOW POVERTY LEVEL: 10.50% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 12.10% E. NEBRASKA 1) STATE I) POPULATION: 1,896,190 II) MEDIAN HOUSEHOLD INCOME: $52,400 III) POPULATION BELOW POVERTY LEVEL: 12.40% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 11.20% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 10.00% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 31.00% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 19.00% VIII) UNINSURED - NONELDERLY INCOMES UP TO 200% OF FPL: 18.00% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 61.00% 2) KEITH COUNTY I) POPULATION: 8,063 II) MEDIAN HOUSEHOLD INCOME: $42,326 III) POPULATION BELOW POVERTY LEVEL: 12.00% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 11.30% F. NEVADA 1) STATE I) POPULATION: 2,890,845 II) MEDIAN HOUSEHOLD INCOME: $52,205 III) POPULATION BELOW POVERTY LEVEL: 15.20% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 17.40% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 13.00% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 33.00% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 23.00% VIII) UNINSURED - NONELDERLY INCOMES UP TO 200% OF FPL: 22.00% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 69.00% 2) CHURCHILL COUNTY I) POPULATION: 24,200 II) MEDIAN HOUSEHOLD INCOME: $46,195 III) POPULATION BELOW POVERTY LEVEL: 13.20% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 17.20% G. WYOMING 1) STATE I) POPULATION: 586,107 II) MEDIAN HOUSEHOLD INCOME: $58,252 III) POPULATION BELOW POVERTY LEVEL: 11.20% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 13.70% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 10.00% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 32.00% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 28.00% VIII) UNINSURED - NONELDERLY INCOMES UP TO 200% OF FPL: 21.00% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 61.00% 2) GOSHEN COUNTY I) POPULATION: 13,383 II) MEDIAN HOUSEHOLD INCOME: $45,287 III) POPULATION BELOW POVERTY LEVEL: 14.30% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 17.40% 3) PLATTE COUNTY I) POPULATION: 8,812 II) MEDIAN HOUSEHOLD INCOME: $41,299 III) POPULATION BELOW POVERTY LEVEL: 13.00% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 14.90% 4) WASHAKIE COUNTY I) POPULATION: 8,328 II) MEDIAN HOUSEHOLD INCOME: $45,696 III) POPULATION BELOW POVERTY LEVEL: 12.60% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 16.90% H.BANNER AVERAGE 1) STATE I) POPULATION: 8,220,147 II) MEDIAN HOUSEHOLD INCOME: $57,936 III) POPULATION BELOW POVERTY LEVEL: 13.80% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 14.67% V) UNINSURED ESTIMATE OF TOTAL POPULATION: 11.43% VI) NO COVERAGE AT ANY TIME DURING THE YEAR - ALL AGES: 30.14% VII) UNINSURED NONELDERLY WITH INCOMES BELOW 100% OF FPL: 22.71% VIII) UNINSURED - NONELDERLY INCOMES UP TO 200% OF FPL: 20.71% IX) PERCENT OF POPULATION BELOW 400% OF FPL: 62.43% 2) COUNTY I) POPULATION: 386,671 II) MEDIAN HOUSEHOLD INCOME: $44,773 III) POPULATION BELOW POVERTY LEVEL: 14.62% IV) PERSONS W/O HEALTH INSURANCE UNDER AGE 65: 13.65% SOURCES: 2015 U.S. CENSUS BUREAU, 2015 AMERICAN COMMUNITY SURVEY, 2015 SMALL AREA HEALTH INSURANCE ESTIMATE, KAISER FAMILY FOUNDATION STATE FACTS. SOURCES: 2015 U.S. CENSUS BUREAU, 2015 AMERICAN COMMUNITY SURVEY, 2015 SMALL AREA HEALTH INSURANCE ESTIMATE, KAISER FAMILY FOUNDATION STATE FACTS. SCHEDULE H, PART VI, LINE 5 BH IS GOVERNED BY A COMMUNITY BOARD, DRAWN PRIMARILY FROM THE COMMUNITIES SERVED BY BH. THIS BOARD ESTABLISHES BH'S PRIORITIES, AND ENSURES THAT IT OPERATES IN A MANNER THAT WILL FURTHER ITS CHARITABLE, NONPROFIT PURPOSE TO IMPROVE THE HEALTH OF THE COMMUNITIES IT SERVES. AS A NONPROFIT ENTITY, BH EXISTS TO PROVIDE HEALTH CARE SERVICES TO THE COMMUNITIES WE SERVE, NOT TO GENERATE PROFITS. TO THAT END, EVERY DOLLAR EARNED IS REINVESTED IN NEW EQUIPMENT, NEW OR EXPANDED PATIENT CARE SERVICES, NEW TECHNOLOGIES, MAINTAINING EXISTING EQUIPMENT AND FACILITIES AND NEW FACILITIES TO MEET MARKET NEEDS OR TO ENSURE THE LONG TERM SUCCESS OF THE ORGANIZATION. FOR EVERY $1 RECEIVED IN PAYMENT FOR PROVIDING CARE TO PATIENTS, WE SPEND, ON AVERAGE $.95 TO PAY OUR EXPENSES. THESE EXPENSES ARE ALLOCATED AS FOLLOWS: - SALARIES AND BENEFITS (.49) - OPERATING EXPENSES SUCH AS UTILITIES, MAINTENANCE, REPAIRS AND INSURANCE (.16) - SUPPLIES (.16) - DEPRECIATION ON CAPITAL INVESTMENTS LIKE EQUIPMENT AND CONSTRUCTION (.05) - INTEREST AND LEASE EXPENSE (.04) - BAD DEBT EXPENSE FOR PATIENTS THAT ARE UNABLE OR UNWILLING TO PAY FOR THEIR CARE (.05) IN PARTICULAR, BANNER'S HEAVY REINVESTMENT IN CLINICAL SYSTEMS AND HEALTH INFORMATION TECHNOLOGY ENABLES BH TO PROVIDE A UNIFORMLY HIGH QUALITY OF CARE THROUGHOUT THE SYSTEM, INCLUDING BH'S SMALL, RURAL, CRITICAL ACCESS HOSPITALS. PHYSICIANS AND STAFF PRACTICING IN THESE SOLE COMMUNITY PROVIDERS HAVE THE SAME ELECTRONIC HEALTH RECORD SYSTEMS AND COMPUTERIZED PHYSICIAN ORDER ENTRY AND DECISION SUPPORT TOOLS AS ARE UTILIZED IN BH'S LARGEST TEACHING HOSPITAL. IN ADDITION, BY MEANS OF REMOTE MONITORING AND TELEMEDICINE TECHNOLOGIES, THESE SMALL RURAL HOSPITALS HAVE ACCESS TO THE CLINICAL AND OPERATIONAL SUPPORT OF THE ENTIRE SYSTEM, THEREBY BRINGING A LEVEL OF SOPHISTICATED HEALTH CARE TO THESE COMMUNITIES THAT WOULD NOT OTHERWISE BE POSSIBLE. EXCEPT IN LIMITED CIRCUMSTANCES WHERE NECESSARY TO ENSURE THE AVAILABILITY OF CONSISTENT AND EFFICIENT PHYSICIAN SERVICES, BH UTILIZES AN OPEN MEDICAL STAFF MODEL, THEREBY MAKING THE FACILITIES AVAILABLE TO LOCAL PHYSICIANS TO PROVIDE HIGH QUALITY HOSPITAL SERVICES TO OUR COMMUNITIES. IN ADDITION, BH IS AGGRESSIVELY PURSUING AN INTEGRATION STRATEGY INVOLVING NETWORKS OF EMPLOYED AND INDEPENDENT PHYSICIANS CAPABLE OF PROVIDING EFFICIENT, EVIDENCE-BASED AND HIGH QUALITY CLINICAL CARE WITHIN AN INTEGRATED SYSTEM COVERING THE FULL CONTINUUM OF CARE. THIS WILL ENABLE BH TO IMPROVE THE HEALTH OF THE COMMUNITIES IT SERVES WHILE LIMITING THE COSTS OF PROVIDING SUCH CARE. SCHEDULE H, PART VI, LINE 6 THE ORGANIZATION IS NOT PART OF AN AFFILIATED HEALTH CARE SYSTEM. SCHEDULE H, PART VI, LINE 7 AS REQUIRED BY LAW, BANNER FILES A COMMUNITY BENEFIT REPORT IN CALIFORNIA. BANNER ALSO REPORTS IN THOSE STATES WITH VOLUNTARY HOSPITAL ASSOCIATION REPORTING REQUIREMENTS (ALASKA, COLORADO AND NEBRASKA). true AIMS COMMUNITY COLLEGE FOUNDATION 5401 W 20TH ST GREELEY CO 80632 840802870 501(C)(3) 50656 GENERAL DONATION ALZHEIMER'S ASSOCIATION 1028 E MCDOWELL ROAD PHOENIX AZ 85006 133039601 501(C)(3) 11750 GENERAL DONATION AMERICAN ACADEMY OF PEDIATRICS 2600 N CENTRAL AVE PHOENIX AZ 85004 860917603 501(C)(3) 25000 GENERAL SUPPORT AMERICAN CANCER SOCIETY 2929 E THOMAS ROAD PHOENIX AZ 85016 841316555 501(C)(3) 316970 GENERAL SUPPORT AMERICAN HEART ASSOCIATION 2929 S 48TH STREET TEMPE AZ 85282 135613797 501(C)(3) 80378 GENERAL DONATION AMERICAN LIVER FOUNDATION 4545 E SHEA BLVD SUITE 164 PHOENIX AZ 85028 362883000 501(C)(3) 36350 GENERAL SUPPORT AMERICAN LUNG ASSOCIATION OF THE SOUTHWEST 102 W MCDOWELL ROAD PHOENIX AZ 85003 860111676 501(C)(3) 7500 GENERAL SUPPORT HOSPITAL ARIZONA PERINATAL TRUST NICP 711 E COTTON LANE SUITE C CASA GRANDE AZ 85122 942689762 501(C)(3) 41000 GENERAL SUPPORT ARIZONA STATE UNIVERSITY FOUNDATION 200 W CURRY ROAD TEMPE AZ 85287 866051042 501(C)(3) 10000 GENERAL SUPPORT BANNER HEALTH FOUNDATION 1441 N 12TH STREET PHOENIX AZ 85006 942545356 501(C)(3) 17500 GENERAL DONATION BOYS AND GIRLS CLUBS OF WELD COUNTY 2400 1ST AVENUE GREELEY CO 80631 840529902 501(C)(3) 23500 GENERAL DONATION CAMP SOARING EAGLE FOUNDATION 6586 STATE ROUTE 179 STE B2 SEDONA AZ 86351 260553694 501(C)(3) 6500 GENERAL DONATION CITY OF SURPRISE 15960 N BULLARD AVENUE SURPRISE AZ 85374 866007796 GOVT 60000 GENERAL DONATION DOWNTOWN FORT COLLINS BUSINESS ASSOCIATION 19 OLD TOWN SQUARE STE 230 FORT COLLINS CO 80524 840535419 501(C)(6) 10000 GENERAL DONATION EAST MORGAN COUNTY HOSPITAL FOUNDATION 242 CAMBRIDGE BRUSH CO 80723 841169288 501(C)(3) 27211 GENERAL DONATION FOX TUCSON THEATRE FOUNDATION 30 N CHURCH AVE TUCSON AZ 85701 860965120 501(C)(3) 10000 GENERAL DONATION GOODWILL INDUSTRIES OF CENTRAL ARIZONA 2626 W BERYL AVE PHOENIX AZ 85021 860104415 501(C)(3) 9000 GENERAL DONATION GREATER PHOENIX ECONOMIC COUNCIL 2 N CENTRAL AVENUE SUITE 2500 PHOENIX AZ 85004 860539979 501(C)(3) 50000 GENERAL DONATION GREELEY DOWNTOWN DEVELOPMENT AUTHORITY 802 9TH STREET GREELEY CO 80631 866000593 GOVT 10000 GENERAL DONATION GREELEYWELD ECONOMIC DEVELOPMENT 822 7TH STREET SUITE 550 GREELEY CO 80631 841071701 501(C)(6) 10000 GENERAL DONATION JUVENILE DIABETES RESEARCH FDN INTL 4343 E CAMELBACK ROAD SUITE 230 PHOENIX AZ 85018 231907729 501(C)(3) 12500 GENERAL DONATION LEGACY CONNECTION 2999 N 44TH STREET SUITE 530 PHOENIX AZ 85018 900036015 501(C)(3) 13500 GENERAL DONATION LONGS PEAK COUNCIL-BOY SCOUTS OF AMERICA 2215 23RD AVENUE GREELEY CO 80632 840253710 501(C)(3) 5500 GENERAL DONATION LOVELAND CHAMBER OF COMMERCE 5400 STONE CREEK CIRCLE SUITE 200 LOVELAND CO 80538 840254565 501(C)(6) 5480 GENERAL DONATION MAKE A WISH FOUNDATION OF ARIZONA 2901 N 78TH ST SCOTTSDALE AZ 85251 860409636 501(C)(3) 8900 GENERAL DONATION MARCH OF DIMES 1616 E INDIAN SCHOOL ROAD SUITE 200 PHOENIX AZ 85016 131846366 501(C)(3) 10000 GENERAL DONATION MARICOPA HEALTH FOUNDATION 2601 E ROOSEVELT PHOENIX AZ 85008 860777567 501(C)(3) 13705 GENERAL DONATION MCKEE FOUNDATION 1805 EAST 18TH STREET SUITE 9 LOVELAND CO 80538 742182919 501(C)(3) 59000 GENERAL DONATION MESA COMMUNITY COLLEGE 1833 W SOUTHERN AVE MESA AZ 85202 860185552 GOVT 5035 GENERAL DONATION MISSION OF MERCY INC 360 E CORONADO RD SUITE 160 PHOENIX AZ 85004 860704883 501(C)(3) 10000 GENERAL DONATION MOVEPHX 4340 E INDIAN SCHOOL RD STE 21 421 PHOENIX AZ 85018 473385136 501(C)(4) 20000 GENERAL DONATION NORTH COLORADO MEDICAL CENTER FOUNDATION 1801 16TH STREET GREELEY CO 80631 840718355 501(C)(3) 201465 GENERAL DONATION NORTHEASTERN RURAL HEALTH CLINICS 1850 SPRING RIDGE DR SUSANVILLE CA 96130 942492609 501(C)(3) 210000 GENERAL DONATION PATHWAYS HOSPICE 305 CARPENTER RD FORT COLLINS CO 80525 840782874 501(C)(3) 6500 GENERAL DONATION SUN HEALTH FOUNDATION PO BOX 2012 SUN CITY AZ 85372 277107959 501(C)(3) 40000 GENERAL DONATION THE COMMUNITY FOUNDATION OF WELD COUNTY 711 8TH AVENUE GREELEY CO 80631 841315296 501(C)(3) 7500 GENERAL DONATION THE UNIVERSITY OF ARIZONA 650 VAN BUREN STREET PHOENIX AZ 85004 742652689 GOVT 15327500 GENERAL DONATION THE UNIVERSITY OF ARIZONA FOUNDATION 1111 N CHERRY AVE TUCSON AZ 85721 866050388 501(C)(3) 8378835 GENERAL DONATION UNIVERSITY OF NORTHERN COLORADO FOUNDATION CAMPUS BOX 20 GREELEY CO 80629 846044833 501(C)(3) 217098 GENERAL DONATION WELD COUNTY SCHOOL DISTRICT 6 1025 9TH AVENUE GREELEY CO 80631 846002058 GOVT 66000 GENERAL SUPPORT 36 4 SCHEDULE I, PART I, LINE 2 THE OFFICE OF GRANT STRATEGY DEVELOPMENT AND ADMINISTRATION MANAGES ALL RESEARCH AND FEDERALLY FUNDED GRANTS FOR BANNER HEALTH (BH). ALL AWARDS ARE MANAGED IN ACCORDANCE WITH THE FEDERAL OMB A-133 COMPLIANCE SUPPLEMENT. BH ALSO MAINTAINS RECORDS AND SCHEDULES OF ALL FEDERAL AND NON-FEDERAL AWARDS AND THEIR EXPENDITURES, AND WE DO MONITOR OUR SUB RECIPIENTS FOR THEIR COMPLIANCE AS WELL. BH'S GUIDELINES REGARDING CHARITABLE CONTRIBUTIONS TO OUTSIDE ORGANIZATIONS DIRECT US TO MAKE CONTRIBUTIONS TO OTHER ORGANIZATIONS WHOSE CHARITABLE MISSIONS ALIGN WITH BH'S MISSION "TO MAKE A DIFFERENCE IN PEOPLE'S LIVES THROUGH EXCELLENT PATIENT CARE." IN SELECTED CIRCUMSTANCES WHEN A CONTRIBUTION IS NOT DIRECTLY LINKED TO PATIENT CARE, IT SERVES TO BETTER SUPPORT OUR COMMUNITY'S NEEDS. X X true true X X X X X true true false false false false false true false Peter Fine President & CEO 1318518 0 943755 0 100133 0 2949647 0 31271 0 5343324 0 0 0 David Bixby SVP/GENERAL COUNSEL/SECRETARY 546304 0 363864 0 115324 0 868963 0 23546 0 1918001 0 0 0 Kathy Bollinger Exec VP, Academic Delivery 673793 0 398272 0 286965 0 210777 0 32427 0 1602234 0 0 0 Ronald Bunnell Executive Vice-President & CAO 911742 0 519279 0 139941 0 2160660 0 27588 0 3759210 0 0 0 Dennis Dahlen Senior Vice-President & CFO 706430 0 342029 0 254837 0 228969 0 32571 0 1564836 0 0 0 James Ferando President - Western Region 527172 0 253740 0 162981 0 169814 0 20640 0 1134347 0 0 0 John Hensing MD Executive Vice-President & CMO 688130 0 332333 0 257670 0 219128 0 30119 0 1527380 0 0 0 Rebecca Kuhn Exec VP, Community Development 597406 0 287423 0 231813 0 431413 0 21217 0 1569272 0 0 0 Charles Lehn Exec VP, Strategic growth 465660 0 191983 0 155297 0 160597 0 25720 0 999257 0 0 0 Edward Oxford Jr SVP & CHIEF TALENT OFFICER 478373 0 230827 0 246895 0 211906 0 19956 0 1187957 0 64587 0 Brenda Schaefer VP, TREASURY/TREASURER 207010 0 70459 0 31940 0 9891 0 16571 0 335871 0 0 0 Ryan Smith Senior Vice-President & CIO 348930 0 187418 0 131384 0 130256 0 30296 0 828284 0 0 0 ROBERT GOULD PRESIDENT ARIZONA WEST 463473 0 178325 0 107056 0 236691 0 32753 0 1018298 0 14431 0 ANUJ NARANG CEO - BANNER UMC-PHOENIX 408013 0 179672 0 41781 0 168547 0 6221 0 804234 0 0 0 RICHARD SUTTON CEO - NORTHERN COLORADO 431567 0 193758 0 174110 0 10600 0 27612 0 837647 0 36145 0 Todd Werner President Arizona EAST 445735 0 169825 0 226602 0 159225 0 31229 0 1032616 0 61281 0 Michael Waldrum CEO UAHN 134260 0 341667 0 1804181 0 0 0 3648 0 2283756 0 0 0 Karen Mlawsky CEO - Banner Desert Med. Ctr. 115477 0 120802 0 1068454 0 28143 0 2563 0 1335439 0 0 0 Misty Hansen CFO UAHN 207164 0 89178 0 781089 0 28143 0 18296 0 1123870 0 0 0 Eric Reiman CEO/CSO Banner Research 534768 0 294122 0 173146 0 10600 0 7482 0 1020118 0 0 0 Thomas Dickson CEO- Banner UMC Tucson & South 450654 0 170988 0 328756 0 149062 0 26583 0 1126043 0 0 0 SCHEDULE J, PART I, LINE 1A FIRST CLASS TRAVEL EFFECTIVE 3/2014, THE BH TRAVEL POLICY WAS REVISED TO ALLOW FOR FIRST CLASS AIR TRAVEL ON ANY FLIGHT WITHIN THE US AND THE LESSER FARE OF 1ST OR BUSINESS CLASS ON INTERNATIONAL TRAVEL FOR THE PRESIDENT/CEO. HOUSING KATHY BOLLINGER AND THOMAS DICKSON RECEIVED PAYMENTS FOR HOUSING EXPENSES. THIS AMOUNT IS INCLUDED IN EACH INDIVIDUAL'S COMPENSATION AND IS INCLUDED IN SCHEDULE J, PART II, COLUMN B(III). THE AMOUNT OF EACH PAYMENT IS LISTED BELOW. KATHY BOLLINGER $76,400 THOMAS DICKSON $40,000 SCHEDULE J, PART I, LINE 4A THE FOLLOWING INDIVIDUALS RECEIVED SEVERANCE PAY DURING 2015 (INCLUDED IN SCH J, PART II, COLUMN (B)(III)): MICHAEL WALDRUM $1,500,000 KAREN MLAWSKY $906,017 MISTY HANSEN $668,834 THE ABOVE LISTED SEVERANCE PAYMENTS WERE THE RESULT OF CONTRACTUAL AGREEMENTS BETWEEN THE EMPLOYEES AND THE UNIVERSITY OF ARIZONA HEALTH NETWORK (UAHN) SIGNED TO ENCOURAGE RETENTION IN THE EVENT OF ORGANIZATIONAL CHANGE OF CONTROL. UPON MERGER WITH UAHN, BANNER HEALTH ASSUMED THE CONTRACTUAL AGREEMENTS. SCHEDULE J, PART I, LINE 4B 1. SERP II - COVERED 3 EXECUTIVES (FINE, BUNNELL, BIXBY). THIS SERP IS HELD IN A RABBI TRUST AT NORTHERN TRUST COMPANY. EMPLOYER CONTRIBUTIONS TO SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN (INCLUDED IN COLUMN C AS DEFERRED COMPENSATION): RONALD BUNNELL - $1,506,916 PETER FINE - $1,282,146 DAVID BIXBY - $689,900 2. EXEC 457(B) - COVERED APPROXIMATELY 290 FORMER AND CURRENT EXECUTIVES. THIS NONQUALIFIED PLAN IS HELD AT FIDELITY INVESTMENTS AND IS 100% VESTED. TAXATION OCCURS UPON DISTRIBUTION. THE ONLY CONTRIBUTIONS ALLOWED ARE EMPLOYER CONTRIBUTIONS. CONTRIBUTIONS ARE CALCULATED BASED ON ACTUARILY DETERMINED FACTORS. EMPLOYER CONTRIBUTIONS TO EXEC 457(B) ARE INCLUDED IN SCHEDULE J, PART II, COLUMN (B)(III). 3. EXEC 457(F) - COVERED APPROXIMATELY 50 FORMER AND CURRENT EXECUTIVES. THIS NONQUALIFIED PLAN IS HELD AT FIDELITY INVESTMENTS. VESTING OCCURS UPON MEETING VESTING REQUIREMENTS (SUBJECT TO A SUBSTANTIAL RISK OF FORFEITURE) - EARLIER OF AGE 62, 5 YEARS FROM DATE OF DEPOSIT, OR RULE OF 80. TAXATION OCCURS UPON DISTRIBUTION (IF VESTED). THE ONLY CONTRIBUTIONS ALLOWED ARE EMPLOYER CONTRIBUTIONS. PAYOUT AMOUNTS ARE TAXABLE AND INCLUDED IN SCHEDULE J, PART II, COLUMN B(III). DEPOSIT AMOUNTS ARE INCLUDED IN SCHEDULE J, PART II, COLUMN(C). Name 457(F) PAYOUT EMPLOYER 457(F) DEPOSIT Michael Waldrum $283,519 $0 Edward Oxford, Jr. $127,111 $56,469 Dennis Dahlen $125,544 $0 John Hensing, MD $124,123 $0 Kathy Bollinger $122,035 $0 Rebecca Kuhn $117,752 $0 Robert Gould $14,431 $77,466 Eric Reiman $84,259 $0 Richard Sutton $83,838 $0 Todd Werner $80,879 $0 Karen Mlawsky $67,955 $0 Charles Lehn $52,522 $0 Anuj Narang $0 $73,964 Thomas Dickson $0 $46,659 Brenda Schaefer $0 $9,555 SCHEDULE J, PART I, LINE 7 1. PETER FINE, RONALD BUNNELL, JAMES FERANDO, DAVID BIXBY, JOHN HENSING, MD, EDWARD OXFORD, JR, DENNIS DAHLEN, KATHY BOLLINGER, THOMAS DICKSON, REBECCA KUHN, CHARLES LEHN, RYAN SMITH, TODD WERNER, ANUJ NARANG, AND ROBERT GOULD PARTICIPATE IN A LONG-TERM INCENTIVE PLAN (LTIP) COVERING A TWO YEAR CYCLE FROM 2015-2016 AND A THREE-YEAR CYCLE FROM 2015-2017. THE LTIP WAS DESIGNED AT THE INITIATIVE OF THE BANNER BOARD OF DIRECTORS WITH THE ASSISTANCE OF TOWERS WATSON, AND ALL COMPONENTS WERE APPROVED BY THE BOARD. THE PLAN HAS THREE AREAS OF PERFORMANCE TARGETS: OPERATING MARGINS, ACCOUNTABLE CARE ORGANIZATION (ACO) QUALITY PERFORMANCE AND COVERED LIVES (POPULATION HEALTH MANAGEMENT). AWARDS ARE CALCULATED AS A PERCENTAGE OF AVERAGE BASE SALARY DURING THE THREE-YEAR CYCLE, AND OPPORTUNITY VARIES BY POSITION LEVEL. THE PLAN REQUIRES A THRESHOLD LEVEL OF FINANCIAL PERFORMANCE BEFORE ANY AWARDS CAN BE MADE, AND THE AMOUNT OF THE AWARDS VARIES WITH THE DEGREE OF ACHIEVEMENT OF THE TARGETS. THE MAXIMUM LTIP PAYOUT OPPORTUNITY RANGES FROM 9% TO 75% OF THE AVERAGE THREE-YEAR BASE SALARY. AWARDS HAVE BEEN ACCRUED UNDER THE LTIP, BUT NO PAYMENTS ARE MADE UNTIL AFTER YEAR-END AND ACHIEVEMENT IS VERIFIED BY THE BANNER HEALTH BOARD COMPENSATION COMMITTEE AND APPROVED BY THE FULL BOARD OF DIRECTORS OF BANNER HEALTH. ALL LTIP COMPENSATION PAYMENTS ARE REPORTED IN THE INCENTIVE AND BONUS COMPENSATION SHOWN IN SCHEDULE J, PART II, COLUMN (B)(II). AMOUNTS ACCRUED FOR 2015 FOR THE 2015-2016 CYCLE (TO BE PAID OUT IN 2017) AND THE 2015-2017 CYCLE (TO BE PAID OUT IN 2018) ARE REPORTED IN SCHEDULE J, PART II, COLUMN (C) AS DEFERRED COMPENSATION. NAME LTIP ACCRUAL PETER FINE $ 1,656,901 RONALD BUNNELL $ 643,144 REBECCA KUHN $ 420,813 DENNIS DAHLEN $ 218,369 JOHN HENSING, MD $ 208,528 KATHY BOLLINGER $ 200,377 DAVID BIXBY $ 168,463 JAMES FERANDO $ 159,214 CHARLES LEHN $ 149,997 ROBERT GOULD $ 148,625 TODD WERNER $ 148,625 EDWARD OXFORD, JR $ 144,837 THOMAS DICKSON $ 92,003 ANUJ NARANG $ 83,983 RYAN SMITH $ 119,656 2. BANNER HEALTH HAS A MANAGEMENT INCENTIVE PLAN (MIP) WHICH IS BASED ON COMPANY ACHIEVEMENT OF BASE AND STRETCH TARGETS FOR SEVERAL FINANCIAL AND NON-FINANCIAL/CLINICAL QUALITY METRICS THAT ARE ESTABLISHED ANNUALLY BY THE BANNER HEALTH BOARD OF DIRECTORS. AWARDS ARE GRANTED AS A PERCENTAGE OF THE PARTICIPANT'S BASE SALARY AND VARY WITH THE POSITION LEVEL OF THE PARTICIPATING EMPLOYEE, RANGING FROM 24% TO 80% OF BASE SALARY. IN 2015, THERE WERE 919 MIP PARTICIPANTS. THE MIP WAS ACCRUED IN 2014 FOR THE 2015 MIP, AND PAYOUTS ON THE 2015 MIP WERE PAID IN 2016. MIP COMPENSATION IS INCLUDED IN SCHEDULE J, PART II, COL (B)(II). SCHEDULE J, PART II 1) BONUS LIFE INSURANCE AS PART OF BANNER HEALTH'S (BH) EXECUTIVE SELECT BENEFIT PROGRAM (ESB) CERTAIN INDIVIDUALS PARTICIPATED IN THE BONUS LIFE INSURANCE PROGRAM (BLIP). ELIGIBLE EMPLOYEES COULD ELECT TO USE PART OF THEIR ESB ALLOWANCE TO PURCHASE BLIP THROUGH NORTHWESTERN MUTUAL. THE PARTICIPATING EMPLOYEE OWNS THE POLICY AND CAN ACCESS ITS CASH VALUE. THE ENTIRE AMOUNT PURCHASED IS REPORTED AS TAXABLE COMPENSATION IN COLUMN B(III) FOR THE FOLLOWING INDIVIDUALS: JAMES FERANDO $98,056 RICHARD SUTTON $61,145 RYAN SMITH $54,941 TODD WERNER $53,195 EDWARD OXFORD, JR. $29,500 THOMAS DICKSON $28,000 MICHAEL WALDRUM $ 3,564 MISTY HANSEN $ 1,007 KAREN MLAWSKY $ 368 2) CASHOUT OF PAID TIME OFF IN 2015, BANNER ELIMINATED THE ACCRUAL OF PAID TIME OFF FOR ALL SENIOR LEADERS. AS A RESULT, ONE-TIME CASHOUTS OF EARNED AND UNUSED PAID TIME OFF WERE PAID. THESE AMOUNTS ARE INCLUDED IN SCHEDULE J, PART II, COLUMN (B)(III) FOR THE FOLLOWING INDIVIDUALS: RONALD BUNNELL $126,482 JOHN HENSING, MD $109,421 DENNIS DAHLEN $108,630 KAREN MLAWSKY $ 91,746 REBECCA KUHN $ 91,570 CHARLES LEHN $ 84,133 ROBERT GOULD $ 74,261 TODD WERNER $ 73,795 THOMAS DICKSON $ 72,167 EDWARD OXFORD, JR. $ 68,674 KATHY BOLLINGER $ 67,725 ERIC REIMAN $ 67,568 MISTY HANSEN $ 59,826 JAMES FERANDO $ 43,115 DAVID BIXBY $ 39,250 ANUJ NARANG $ 23,449 RYAN SMITH $ 23,150 BRENDA SCHAEFER $ 13,821 RICHARD SUTTON $ 10,886 MICHAEL WALDRUM $ 7,375 3) SHARE OPTION PLAN CERTAIN INDVIDUALS PARTICIPATED IN BH'S SHARE OPTION PLAN WHICH ALLOWED THEM TO PURCHASE MUTUAL FUND SHARE OPTIONS OVER A SPECIFIED PERIOD OF TIME AT BELOW FAIR MARKET VALUE. THE VALUE OF MUTUAL FUNDS RECEIVED IS TAXABLE UPON EXERCISE OF THE OPTIONS. THE FOLLOWING INDIVIDUAL EXERCISED MUTUAL FUND SHARE OPTIONS AS PART OF THIS PLAN DURING 2015, THE VALUE OF WHICH IS INCLUDED IN SCHEDULE J, PART II, COL B(III): DAVID BIXBY $ 68,438 SCHEDULE J, PART III UAHN SPECIAL AWARD THESE ONE TIME AWARDS WERE SPECIAL RECOGNITION AWARDS FOR INDIVIDUALS WHO EXHIBITED OUTSTANDING PERFORMANCE AND DEDICATION TO THEIR WORK IN THE UAHN ACQUISITION. THEIR CONTRIBUTIONS WERE THE RESULTS OF A SUCCESSFUL TRANSITION OF THE UAHN ACQUISITION AND IN APPRECIATION OF EXCEPTIONAL ACCOMPLISHMENTS, INITIATIVE, COMMITMENT, AND EXCELLENCE. THE SPECIAL INCENTIVE IS INCLUDED IN SCHEDULE J, PART II, COLUMN (B)(ii) FOR THE FOLLOWING INDIVIDUALS: PETER FINE $200,000 KATHY BOLLINGER $100,000 DAVID BIXBY $100,000 RONALD BUNNELL $ 80,000 A ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507HMO 2007-05-10 600002793 SERIES 2007A-B - SEE PART VI true false false B ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507HN8 2008-04-30 226464588 SERIES 2008A - SEE PART VI false false false C ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507JY2 2008-06-19 197500000 SERIES 2008B-C - SEE PART VI false false false D ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507KYO 2008-08-28 915742826 SERIES 2008D - SEE PART VI false false false A 65460000 103555000 654681003 0 0 0 3221064 0 0 651459939 0 0 2009 false false true true B 20120000 0 226464588 0 0 0 1836731 0 0 0 224627857 0 2009 true false true true C 24750000 0 197500000 0 0 0 2489789 100211 0 0 194910000 0 2009 true false true true D 114300000 67190000 919855595 0 0 0 5438540 0 0 570992055 339312231 0 2011 true false true true A false true true true true true 0.00490 0.00490 false false false true B false true true true true true 0.00830 0.00830 false false false true C false true true true true true 0.01260 0.01260 false false false true D false true true true true true 0.00830 0.00830 false false false true A false false false true true true MORGAN STANLEY 29.67 true false true MORGAN STANLEY 3. true false true B false false true false false false 0 false 0 false true C false false false true false true MORGAN STANLEY 26.65 false false false 0 false true D false false false true false false 0 false 0 false true A true B true C true D true SCHEDULE K, PART I, COLUMN (F) 2007A-B: THE BONDS WERE ISSUED TO: (1) FINANCE A PORTION OF THE COSTS OF ACQUISITION, CONSTRUCTION, RENOVATION, INSTALLATION AND EQUIPPING OF THE VARIOUS PROJECTS, INCLUDING THE REIMBURSEMENT OF CERTAIN PRIOR CAPITAL EXPENDITURES PAID BY BANNER HEALTH; (2) REFUND AND REDEEM ON A CURRENT BASIS A PORTION OF BANNER HEALTH'S OUTSTANDING COMMERCIAL PAPER NOTES;(3) PAY CERTAIN LEGAL, ACCOUNTING AND FINANCING COSTS, INCLUDING UNDERWRITERS' DISCOUNT, INCURRED IN CONNECTION WITH THE ISSUANCE OF THE BONDS; AND (4) PAY PREMIUMS FOR MUNICIPAL BONDS INSURANCE POLICIES TO SECURE PAYMENT OF DEBT SERVICE ON THE BONDS. 2008A: THE BONDS WERE ISSUED TO: (1) REFINANCE PRIOR BONDS ISSUED ON MAY 12, 2005, INCLUDING INTEREST ACCRUED THEREON; AND (2) PAY CERTAIN LEGAL, ACCOUNTING AND FINANCING COSTS, INCLUDING UNDERWRITERS' DISCOUNT. 2008B-C: THE BONDS WERE ISSUED TO: (1) REFINANCE PRIOR BONDS ISSUED ON MAY 12, 2005; (2) PAY CERTAIN LEGAL, ACCOUNTING AND FINANCING COSTS, INCLUDING UNDERWRITERS' DISCOUNT, INCURRED IN CONNECTION WITH THE ISSUANCE OF THE BONDS; AND (3) PAY FEES AND EXPENSES WITH RESPECT TO THE LETTER OF CREDIT. 2008D: THE BONDS WERE ISSUED, TOGETHER WITH OTHER AVAILABLE MONEYS OF BANNER HEALTH, TO: (1) FINANCE A PORTION OF THE COSTS OF ACQUISITION, CONSTRUCTION, RENOVATION, INSTALLATION AND EQUIPPING OF PROJECTS, INCLUDING REIMBURSEMENT OF CERTAIN PRIOR CAPITAL EXPENDITURES PAID BY BANNER HEALTH; (2) FINANCE THE COSTS OF THE SUN HEALTH ACQUISITION; (3)CURRENTLY REFUND $50,700,000 OUTSTANDING PRINCIPAL AMOUNT OF THE INDUSTRIAL DEVELOPMENT AUTHORITY OF THE CITY OF MESA, ARIZONA, VARIABLE RATE REVENUE BONDS (DISCOVERY HEALTH SYSTEM), SERIES 1999B; (4) CURRENTLY REFUND $73,225,000 OUTSTANDING PRINCIPAL AMOUNT OF THE AUTHORITY'S REVENUE BONDS (BANNER HEALTH SYSTEM), SERIES 2002A; (5) CURRENTLY REFUND $73,175,000 OUTSTANDING PRINCIPAL AMOUNT OF THE AUTHORITY'S REVENUE BONDS(BANNER HEALTH SYSTEM), SERIES 2002B; (6) CURRENTLY REFUND $146,325,000 OUTSTANDING PRINCIPAL AMOUNT OF THE AUTHORITY'S REVENUE BONDS (BANNER HEALTH SYSTEM), SERIES 2002C; AND (7) PAY CERTAIN LEGAL, ACCOUNTING AND FINANCING COSTS, INCLUDING UNDERWRITER'S DISCOUNT, INCURRED IN CONNECTIONWITH THE ISSUANCE OF THE BONDS. 2008E-H: THE BONDS WERE ISSUED TO: (1) REFINANCE THE OUTSTANDING PRINCIPAL AMOUNT OF THE AUTHORITY'S $396,995,000 REVENUE BONDS (BANNER HEALTH) SERIES 2005A; (2) PAY CERTAIN LEGAL, ACCOUNTING AND FINANCING COSTS, INCLUDING UNDERWRITERS' DISCOUNT, INCURRED IN CONNECTION WITH THE ISSUANCE OF THE BONDS; AND (3) PAY FEES AND EXPENSES WITH RESPECT TO THE LETTER OF CREDIT. 2012A: THE BONDS WERE ISSUED TO: (1) FINANCE THE CONSTRUCTION OF A NEW TOWER, A FIVE-STORY PARKING STRUCTURE FOR VISITORS, A THREE-STORY PARKING STRUCTURE FOR STAFF, A TWO-STORY WING TO ACCOMMODATE ADDITIONAL CARDIAC CATHETERIZATION, ENDOSCOPY AND OTHER PROCEDURES AND PROVIDE SPACE FOR A NICU AND EXPANDED WOMEN'S AND INFANTS SERVICES, AND EXPANSION OF THE OPERATING ROOMS AND THE EMERGENCY DEPARTMENT AT BANNER ESTRELLA MEDICAL CENTER ("BANNER ESTRELLA") AND (2) FINANCE THE DESIGN AND BUILD-OUT OF TWO SHELLED FLOORS AT BANNER BAYWOOD MEDICAL CENTER ("BANNER BAYWOOD"), TO ADD 56 PRIVATE PATIENT ROOMS AND TO CONVERT EXISTING SEMI- PRIVATE BEDS TO PRIVATE BEDS. 2014A: THE PROCEEDS OF THE BONDS ARE BEING USED: (1) TO FINANCE AND REFINANCE THE COSTS OF THE ACQUISITION AND THE COST OF CAPITAL IMPROVEMENTS OF BANNER CASA GRANDE, AN ACUTE CARE COMMUNITY HOSPITAL, (2) TO FINANCE THE CONSTRUCTION, IMPROVEMENT, RENOVATION AND EQUIPPING OF THE NEW BANNER FORT COLLINS MEDICAL CENTER, AND (3) TO FINANCE THE CONSTRUCTION, IMPROVEMENT, RENOVATION AND EQUIPPING OF THE BANNER M.D. ANDERSON CANCER CENTER. 2015A: THE BONDS WERE USED TO: (1) ADVANCE REFUND THE PORTION OF THE AUTHORITYS REVENUE BONDS (BANNER HEALTH), SERIES 2007A MATURING ON JANUARY 1 IN THE YEARS 2018 THROUGH 2025; AND (2) PAY CERTAIN LEGAL, ACCOUNTING AND FINANCING COSTS, INCLUDING UNDERWRITERS DISCOUNT, INCURRED IN CONNECTION WITH THE ISSUANCE OF THE BONDS (THE "COST OF ISSUANCE"). 2015B-D: THE PROCEEDS OF THE BONDS ARE BEING USED FOR: (1) REFINANCE A PORTION OF THE OUTSTANDING PRINCIPAL AMOUNT OF A TAXABLE TERM LOAN TO THE BANNER HEALTH FROM MIZUHO BANK LTD. THE PROCEEDS OF THE LOAN WERE USED TO ACQUIRE A PORTION OF THE ASSETS OF THE UNIVERSITY OF ARIZONA HEALTH NETWORK, INC.; (2) REFINANCE A PORTION OF THE OUTSTANDING PRINCIPLE SCHEDULE K, PART II, LINE 1, COLUMN (D) 2008D: AN INTERIM REBATE CALCULATION WAS COMPLETED AS OF 10/18/2014 WITH NO REBATE LIABILITY DUE. $67,190,000 THAT WAS REFUNDED BY THE 2012B TAXABLE ISSUE. SCHEDULE K, PART II, LINE 3 DIFFERENCE BETWEEN ISSUE PRICE AND TOTAL PROCEEDS 2007A-B & 2012A: THE TOTAL PROCEEDS OF THE ISSUE EXCEED THE ISSUE PRICE BY THE INVESTMENT EARNINGS EARNED. SCHEDULE K, PART II, LINE 11 WHERE AMOUNTS ARE PRESENT HERE, THE OTHER SPENT PROCEEDS OF THE ISSUE ARE THE CURRENT REFUNDING PROCEEDS. SCHEDULE K, PART IV, LINE 2(C) 2007A-B: A REBATE CALCULATION WAS COMPLETED AS OF 5/10/2015 WITH NO REBATE LIABILITY DUE. 2008D: A REBATE CALCULATION WAS COMPLETED AS OF 8/28/2015 WITH NO REBATE LIABILITY DUE. 2008E-H: A REBATE CALCULATION WAS PERFORMED AS OF 9/18/2015 WITH NO REBATE LIABILITY DUE. 2012A: A REBATE CALCULATION WAS COMPLETED AS OF 11/5/2015 WITH NO REBATE LIABILITY DUE. 2014A: A REBATE CALCULATION WAS COMPLETED AS OF 10/22/2015 WITH NO REBATE LIABILITY DUE. 2014A: A REBATE CALCULATION WAS COMPLETED AS OF 10/22/2015 WITH NO REBATE LIABILITY DUE. A ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507LE3 2008-09-18 397085000 SERIES 2008E-H - SEE PART VI false false false B ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507NA9 2012-11-08 179490454 SERIES 2012A - SEE PART VI false false false C ARIZONA HEALTH FACILITIES AUTHORITY 860453292 000040507 2014-10-22 211563492 SERIES 2014A - SEE PART VI false false false D ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507QM0 2015-11-05 109938631 SERIES 2015A - SEE PART VI false false false A 49130000 0 397085000 0 0 0 1252134 3166608 0 0 392666258 0 2008 true false true true B 0 0 179510496 0 0 0 1685334 0 0 177825162 0 0 2015 false false false C 0 0 211565252 0 0 0 2208915 0 0 209356318 9 0 false false false D 0 0 109938631 0 0 108580702 899345 0 0 458584 0 0 2015 false true true true A false true true true true true 0.00700 0.00700 false false false true B false false true true true true 0.00940 0.00940 false false false true C false false true true true true 0.01040 0.01040 false false false true D false true true true false 0.82000 0.82000 false false false true A false false false true true true MORGAN STANLEY 20.3 false false false 0 false true B false false false true true false 0 false 0 false true C false false false true false false 0 false 0 false true D false true false false false false 0 false 0 false true A true B true C true D true A ARIZONA HEALTH FACILITIES AUTHORITY 860453292 040507QA6 2015-11-05 301550000 SERIES 2015B-D - SEE PART VI false false false A 0 0 301550000 0 0 0 1550000 0 0 11580626 288419374 0 2015 false false false A false true true true false 0.51000 0.51000 false false false true A false true false false true false 0 false 0 false true A true NATALIE RHODES DAUGHTER OF OFFICER 50451 EMPLOYED BY BANNER HEALTH false ALYSSA LEHN DAUGHTER OF officer 54960 EMPLOYED BY BANNER HEALTH false LAZARUS SILVYN AND BANGS LAW FIRM OF BOARD MEMBER 171971 LEGAL SERVICES false FORM 990, PART I, LINE 6 AT BANNER HEALTH (BH), OUR VOLUNTEERS ARE AN IMPORTANT PART OF OUR TEAM, AND EACH YEAR THOUSANDS OF PEOPLE SERVE BANNER AND, IN TURN, SERVE LOCAL COMMUNITY NEEDS. PEOPLE OF ALL AGES, FROM ALL WALKS OF LIFE, AND WITH DIVERSE BACKGROUNDS AND SKILLS CHOOSE TO GIVE THEIR TIME TO BANNER. OUR VOLUNTEERS RANGE FROM TEENS AND ADULTS TO SEASONAL VISITORS AND RETIREES. THE ONLY CONSISTENCY IS THAT THEY ALL HAVE A DESIRE TO HELP AND SERVE OTHERS. THESE COMPASSIONATE AND CARING INDIVIDUALS MAKE A POSITIVE DIFFERENCE IN THE LIVES OF PATIENTS, STAFF AND GUESTS BY PROVIDING A PERSONAL AND COMPASSIONATE APPROACH TO PATIENT AND GUEST SERVICE. VOLUNTEERS WITHIN BH WORK DIRECTLY WITH PEOPLE AND PROVIDE BEHIND-THE-SCENES SUPPORT TO ENHANCE THE PATIENTS' EXPERIENCE AND COMFORT. WITHIN THE VARIOUS PATIENT CARE AND PUBLIC AREAS, VOLUNTEERS GREET GUESTS, PROVIDE INFORMATION AND DIRECTIONS, ESCORT PATIENTS AND FAMILIES TO THEIR DESTINATIONS, AND TRANSPORT AND LINK VISITORS TO STAFF AND OTHER RESOURCES. VOLUNTEERS ALSO PROVIDE COMFORT THROUGH THERAPY DOG VISITS, PERSONAL VISITS, AND BY PROVIDING COMFORT ITEMS SUCH AS PILLOWS, PHONE CARDS, AND CATERING. FINALLY, OTHER VOLUNTEERS SUPPORT STAFF THROUGH ADMINISTRATIVE PROJECTS AND ASSISTANCE - ALLOWING THEM MORE TIME TO DEVOTE TO PATIENT CARE. BH HONORS THE MANY VOLUNTEERS WHO DONATE NUMEROUS HOURS AND COUNTLESS TALENTS TO OUR ORGANIZATION IN FURTHERANCE OF OUR EXEMPT PURPOSE. THEY EXEMPLIFY OUR MISSION IN THAT EVERY DAY THEY MAKE A DIFFERENCE IN THE LIVES OF OUR PATIENTS AND COMMUNITY. FORM 990, PART III, LINE 2 IN 2015, THE UNIVERSITY OF ARIZONA HEALTH NETWORK INC. MERGED INTO BANNER HEALTH (BH). MOGOLLON HEALTH ALLIANCE INC. ALSO MERGED INTO BH DURING 2015. THE PURPOSE OF THE MERGERS WAS TO EXPAND BH'S NON-PROFIT MISSION OF EXCELLENT PATIENT CARE TO THE COMMUNITIES OF SOUTHERN ARIZONA AND PAYSON, ARIZONA. SEE ATTACHED AUDITED FINANCIAL STATEMENTS FOR A FULL DESCRIPTION OF THE MERGERS. FORM 990, PART III, LINE 4 BANNER HEALTH (BH) IS A NON-PROFIT HEALTH CARE SYSTEM THAT OWNS, LEASES, AND OPERATES TWENTY-NINE HOSPITALS INCLUDING THREE ACADEMIC MEDICAL CENTERS, NURSING HOMES, PHYSICIAN CLINICS, HOME HEALTH AGENCIES AND AMBULATORY FACILITIES IN SEVEN STATES. HEADQUARTERED IN PHOENIX, ARIZONA AND RECOGNIZED AS A TOP HEALTH SYSTEM IN THE COUNTRY FOR THE CLINICAL QUALITY CONSISTENTLY PROVIDE TO PATIENTS, THE COMPREHENSIVE, INTEGRATED SERVICES PROVIDED BY BH INCLUDE ACUTE CARE, AMBULATORY CARE, LONG-TERM CARE, HOME HEALTH CARE, HOSPICE AND PALLIATIVE CARE AND DURABLE MEDICAL EQUIPMENT. IN ADDITION TO PROVIDING MAJOR, ACCREDITED MEDICAL EDUCATION PROGRAMS THAT TRAIN QUALIFIED DOCTORS, BH PARTICIPATES IN NATIONAL AND GLOBAL RESEARCH EFFORTS. THE NON-PROFIT MISSION OF BH IS TO MAKE A DIFFERENCE IN PEOPLES LIVES THROUGH EXCELLENT PATIENT CARE AND THE COMMITMENT TO CLINICAL EXCELLENCE HAS GARNERED DOMESTIC AND INTERNATIONAL RECOGNITION. TO FULFILL THIS MISSION AND SERVE ITS INCREDIBLY DIVERSE PATIENT POPULATION, BH OPERATES A SYSTEM OF RURAL AND URBAN FACILITIES THAT PRESERVE THE DIGNITY OF EACH INDIVIDUAL REGARDLESS OF RACE, CREED, SEX, AGE, SOCIAL STATUS OR ABILITY TO PAY FOR SERVICES RENDERED. BH FACILITIES ARE OPERATED IN A COST-EFFECTIVE AND FISCALLY RESPONSIBLE MANNER TO INSURE THAT ALL WHO TURN TO BH RECEIVE THE EXCELLENT PATIENT CARE THEY DESERVE. FULFILLMENT OF THE BH MISSION AND EXEMPT PURPOSE IS ACCOMPLISHED IN PART BY PROVIDING PATIENTS FINANCIAL ASSISTANCE AND CHARITY CARE, AS WELL AS COMMUNITY BENEFIT PROGRAMS AND SERVICES (SEE SCHEDULE H). BH IS NOTED FOR ITS COMMUNITY SERVICE PROGRAMS AND BH EMPLOYEES WORK TIRELESSLY AND DEVOTE SIGNIFICANT HOURS, A LARGE PORTION OF WHICH ARE ON BH WORK TIME AS VOLUNTEERS AT CLINICS FOR THE WORKING POOR, PROVIDING GENERAL HEALTH AND BEHAVIORAL HEALTH SCREENINGS AND CONDUCTING SEMINARS, PRESENTATIONS AND EDUCATIONAL EVENTS. IN ADDITION, BH EMPLOYEES ROUTINELY SERVE ON LOCAL COMMUNITY BOARDS AND ACTIVELY PARTICIPATE IN VARIOUS PUBLIC SERVICE OPPORTUNITIES. SERVICES AND PROGRAMS CONDUCTED BY BH FACILITIES INCLUDE BUT ARE NOT LIMITED TO: -COMMUNITY HEALTH EDUCATION PROGRAMS -SUPPORT GROUPS -SELF-HELP PROGRAMS -COMMUNITY BLOOD DRIVES AND HEALTH SCREENINGS -COMMUNITY WELLNESS CLINICS AND PROGRAMS -COMMUNITY HEALTH FAIRS -MOBILE SCREENINGS AND CLINICS -SUBSIDIZED CLINICS AND SERVICES -LIVE AND WEB-BASED AND ELECTRONIC CONSUMER HEALTH EDUCATION AND ASSISTANCE -PRIMARY AND CLINICAL RESEARCH WITH AN EMPHASIS ON ALZHEIMERS DISEASE AND OTHER AGE RELATED DISEASES -SCHOOL-BASED CLINICS, EDUCATION AND PHYSICAL EXAMINATIONS -DONATED CONFERENCE ROOM AND RELATED SPACE TO COMMUNITY BASED ORGANIZATIONS -DONATED MEDICAL SUPPLIES -PARTNERSHIPS WITH EDUCATIONAL INSTITUTIONS TO PROMOTE HEALTHCARE CAREERS -FACILITY AND STAFF INVOLVEMENT IN COMMUNITY BASED ORGANIZATIONS -COMMUNITY LEADERSHIP TRAINING AND COALITION BUILDING SEVERAL NEW OR ONGOING COMMUNITY BENEFIT ACTIVITIES WERE NOTED IN 2015. THESE ACTIVITIES INCLUDE: COMMUNITY HEALTH IMPROVEMENT AND SUPPORT SERVICES -GRACE MIDDLEBROOK PATIENT AND FAMILY LEARNING CENTER, WELLNESS LIBRARY AND KRUGER WELLSPRING LIBRARY ACCESSIBLE INFORMATION IS IMPORTANT WHEN MAKING MEDICAL DECISIONS. BANNER UNIVERSITY MEDICAL CENTER - PHOENIX, NORTH COLORADO MEDICAL CENTER AND MCKEE MEDICAL CENTER OFFERED COMMUNITY MEMBERS ACCESS TO BOOKS, TAPES, VIDEOS, JOURNAL ARTICLES, ETC. ON HEALTH-RELATED TOPICS. -BH INTERNET WEB-BASED CONSUMER EDUCATION BH STRIVES TO BE THE LEADING HEALTH CARE PROVIDER IN EVERY COMMUNITY IT SERVES AND IT RECOGNIZES THE IMPORTANCE OF PROVIDING HEALTH CARE INFORMATION, AND SUPPORT. IN 2015, BH ELECTRONIC CONSUMER HEALTH INFORMATION PAGES AND WEB CONTENT WERE VIEWED OVER 640,000 TIMES. DEDICATED STAFF CREATED CONTENT, MAINTAINED THE WEBSITE AND PREPARED ON-LINE, BI-LINGUAL PUBLICATIONS FOR THE COMMUNITY. INCLUDED IN THE CONTENT WERE EXTENSIVE ADULT AND CHILDREN'S HEALTH RESOURCE LIBRARIES, "ASK THE EXPERT" WHICH PROVIDES ACCESS TO THOUSANDS OF WRITTEN AND VIDEO FORMATS AND A DIVERSE OFFERING OF ONLINE AND INTERACTIVE HEALTH CALCULATORS AND HEALTH ASSESSMENT TOOLS. THE HEALTH LIBRARY PROVIDES INFORMATION ABOUT WELLNESS, DISEASE CONDITIONS, PROCEDURES AND MEDICATIONS AND WHETHER THE GOAL IS FITNESS OR DISEASE MANAGEMENT, THE ON-LINE LIBRARY PROVIDES EASILY ACCESSIBLE AND VALUABLE INFORMATION. -MISSION OF MERCY MOBILE MEDICAL VAN MISSION OF MERCY IS A MOBILE MEDICAL CLINIC LAUNCHED IN 1997 THAT SERVES THE MORE THAN 200,000 UNINSURED WORKING POOR IN PHOENIX AND THE SURROUNDING CITIES THAT MAKE UP MARICOPA COUNTY. THE ROLLING CLINIC ON WHEELS IS SUPPORTED ENTIRELY BY VOLUNTEER LABOR AND DONATED SUPPLIES. -BANNER HEALTH CALL CENTER/CRISIS HELP LINES IN 2015, BH HANDLED PHONE CALLS FOR PHYSICIAN REFERRAL, HEALTH-INFORMATION PROVIDED BY REGISTERED NURSES, CRISIS COUNSELING, BEHAVIORAL HEALTH HELP AND INFORMATION ON BH PROGRAMS AND SERVICES. VALUED AT $1,721,630, MOST OF THESE CALLS WERE FROM LOW-INCOME PERSONS NEEDING HEALTH ADVICE AND CRISIS SERVICES. -CARING CONNECTIONS CARING CONNECTIONS IS A UNIQUE PROGRAM OFFERED BY BANNER HOSPICE THAT PROVIDES SUPPORT AND ASSISTANT FOR PATIENTS AND FAMILIES WHO FACE THE CHALLENGES OF CHRONIC OR LIFE LIMITING ILLNESS. THROUGH CARING CONNECTIONS, PATIENTS AND THEIR FAMILIES HAVE ACCESS TO COMMUNITY RESOURCES, CRISIS INTERVENTION, TELEPHONE SUPPORT AND EDUCATION. -COMMUNITY EDUCATION BH IS COMMITTED TO PROVIDING EDUCATION IN ALL THE COMMUNITIES IT SERVES AND DOING ITS PART TO KEEP BANNER COMMUNITIES STRONG AND HEALTHY. ACROSS THE SYSTEM, AREA RESIDENTS AND COMMUNITY MEMBERS WERE PROVIDED NUMEROUS IN-PERSON AND ONLINE EDUCATIONAL OPPORTUNITIES INCLUDING CLASSES, SYMPOSIUMS, PRESENTATIONS AND FORUMS AIMED AT COMMUNITY HEALTH AWARENESS. TOPICS INCLUDED DISCUSSIONS SPECIFIC TO VARIOUS DISEASES AND DISEASE PREVENTION TECHNIQUES, HOLISTIC THERAPIES, WELLNESS, CAREGIVER SUPPORT AND SAFETY. ALSO AVAILABLE WERE SPEAKER BUREAUS AND PHYSICIAN LECTURES DEDICATED TO MEETING THE PARTICULAR HEALTH-RELATED COMMUNITY REQUEST OR NEED. EXTENDING BEYOND PATIENT CARE, THE FOLLOWING COMMUNITY HEALTH ACTIVITIES AND SUPPORT SERVICES WERE ALSO CARRIED OUT IN 2015: -ALZHEIMERS EDUCATION, SCREENING AND SUPPORT SERVICES BANNER HEALTH IS A NATIONAL LEADER IN THE DIAGNOSIS AND TREATMENT OF ALZHEIMERS DISEASE AND OTHER DEMENTIAS AS WELL AS IN CUTTING-EDGE RESEARCH ACROSS SEVERAL CAMPUSES. THROUGH THE BANNER ALZHEIMERS INSTITUTE COMMUNITY PRESENTATIONS, CAREGIVER SUPPORT SERVICES AND SCREENINGS WERE PROVIDED TO INDIVIDUALS AND FAMILIES. -AUTO, CAR SEAT AND SEAT BELT SAFETY PARENTS, YOUTH AND FAMILY MEMBERS PROVIDED WITH CAR SEAT AND SEAT BELT SAFETY INSTRUCTIONS AND CERTIFICATION OPPORTUNITIES VALUED AT $9,300. -BANNER HEALTH/DOTTIE KISSINGER BEREAVEMENT CAMP FAMILIES WITH CHILDREN AGES 6 AND UP, WHO ARE GRIEVING THE DEATH OF A FAMILY MEMBER, ARE INVITED TO ATTEND AND PROVIDED SUPPORT FOR A FREE BEREAVEMENT CAMP FOR CHILDREN WHO HAVE LOST A PARENT OR LOVED ONE. EACH FAMILY STAYS TOGETHER IN A CABIN FOR THIS WEEKEND EXPERIENCE AND CHILDREN AND PARENTS PARTICIPATE IN ACTIVITIES THAT INFORM, EDUCATE, AND PROVIDE OPPORTUNITIES TO TALK ABOUT VERY DIFFICULT ASPECTS OF LOSS. THE CAMP IS OFFERED TWICE A YEAR ONCE IN THE SPRING AND ONCE IN THE FALL JUST OUTSIDE OF PAYSON, ARIZONA AND IS OPEN TO THE ENTIRE COMMUNITY. -BEHAVIORAL HEALTH PROVIDED EDUCATION AND RESOURCES RELATED TO SUICIDE PREVENTION, DEPRESSION, CHEMICAL DEPENDENCY, CHILDHOOD BEHAVIOR ISSUES AND ANXIETY VALUED AT $92,600. -BIKE AND HELMET SAFETY $4,400 WAS EXPENDED TO PROVIDE BIKE AND HELMET SAFETY LESSONS AND/OR SUPPLIES. -CANCER EDUCATION, SCREENINGS AND SUPPORT INDIVIDUALS AND FAMILIES WERE PROVIDED WITH EDUCATION AND ACTIVITIES IN SUPPORT OF CANCER CARE AND HEALING. THESE SERVICES WERE VALUED IN EXCESS OF $92,600 AND INCLUDE EVENTS SUCH AS "PINK NIGHT OUT", TAI CHI, AND YOGA FOR HEALTH AND SURVIVORS ACTIVITIES. -CARDIAC CARE, HEALTHY HEART, CHRONIC OBSTRUCTIVE PULMONARY DISEASE, AND STROKE EDUCATION AND AWARENESS SERVICES VALUED AT $7,700 PROVIDED TO OVER 125 LOCAL RESIDENTS. -CHILDREN AND YOUTH - CHILD DEVELOPMENT, EARLY EDUCATION AND SAFETY AWARENESS VALUED IN EXCESS OF $25,000 PROVIDED TO AREA YOUTH. -COMMUNITY BLOOD SCREENINGS AND DRAWS DRAWS, EDUCATION AND HEALTH PROFILE SCREENING BENEFITS PROVIDED TO AREA RESIDENTS IN COMMUNITIES SERVED BY BANNER. -COMMUNITY NEWSLETTERS QUARTERLY HEALTH INFORMATION PROVIDED TO THOUSANDS OF LOCAL RESIDENTS. -CPR AND FIRST AID RESIDENTS TRAINED ON CPR, FIRST AID AND EMERGENCY RESPONSE PROTOCOL VALUED AT $23,600. -DIABETES SCREENING AND SUPPORT - LECTURES, SCREENINGS AND COMMUNITY EXPOS AIMED AT EDUCATING THE COMMUNITY ON DIABETES. PARTICIPANTS RECEIVED FREE SCREENINGS AND EDUCATION VALUED IN EXCESS OF $2,900. -EAST VALLEY WELLNESS PROGRAM: HEALTH BEYOND THE WALLS - IMPROVE THE LIVES OF COMMUNITY RESIDENTS THROUGH FREE WELLNESS SCREENINGS AND HEALTH EDUCATION. BANNER HEALTH BRINGS HEALTH CARE SERVICES TO THOSE WHO CAN'T EASILY ACCESS THEM. MONTHLY, A COMMUNITY HEALTH NURSE VISITS COMMUNITIES IN THE EAST PHOENIX METRO AREA; CHECKING BLOOD PRESSURE AND BLOOD GLUCOSE AND PROVIDING EDUCATION AND COUNSELING TO PERSONS WHO DON'T HAVE A PHYSICIAN OR MAY HAVE TROUBLE GETTING TO THEIR DOCTOR'S OFFICES. -FIRE SAFETY SERVICES VALUED AT $1,300 PROVIDED RESIDENTS. -FITNESS AND EXERCISE OPPORTUNITY FOR ADULTS AND YOUTH TO IMPROVE HEALTH VIA PILATES, YOGA, STRENGTH TRAINING, FITNESS CHALLENGES, ZUMBA, WORKSITE WELLNESS OPPORTUNITIES AND BODY MECHANICS TRAINING. -FOOD, NUTRITION, & HEALTHY EATING COMMUNITY EDUCATION AND VARIOUS OPPORTUNITIES PROVIDED TO AREA RESIDENTS TO LEARN ABOUT HEALTHY FOOD CHOICES, NUTRITION, AND HEALTHY COOKING. -GERMS AND GERM SAFETY CHILDREN AND ADULTS WERE EDUCATED ON GERM PREVENTION AND THE IMPORTANCE OF HAND WASHING AND SANITATION. -GUN SAFETY AREA YOUTH WERE EDUCATED ON GUN SAFETY. -GRIEF INDIVIDUALS WERE SUPPORTED BY SERVICES AND ACTIVITIES TO ASSIST WITH GRIEF. PROGRAMS FOLLOW A STEP-BY-STEP APPROACH AS A WAY OF HEALING FROM LOSS AND ADDRESS DEATH AND DIVORCE AS WELL AS OTHER SIGNIFICANT EMOTIONAL LOSSES. -HEALTH CARE SUPPORT SERVICES PUBLIC AHCCCS/MEDICAID PROGRAM ENROLLMENT ASSISTANCE AND CARE COORDINATION VALUED AT $4.2 MILLION PROVIDED TO INDIVIDUALS IN NEED. -HEALTH FAIRS - THESE EVENTS PROVIDED TO LOCAL RESIDENTS AND HELD AT COMMUNITY EVENTS, COUNTY FAIRS, LOCAL BUSINESSES, MALLS, SENIOR CENTERS, SCHOOLS AND BH FACILITIES ADDRESS CRITICAL COMMUNITY NEEDS. IN ADDITION TO SKILLED PHYSICIANS AND NURSES, OTHER EMPLOYEES DONATE THEIR TIME TO PROVIDE FREE SCREENINGS AND EDUCATION AT COMMUNITY EVENTS AS A WAY TO INCREASE AWARENESS AND EDUCATE THE PUBLIC. DEDICATED TO OUR COMMUNITY AND COLLABORATION WITH OTHER COMMUNITY ORGANIZATIONS FOR OUR UNDERSERVED POPULATION, ACTIVITIES INCLUDE BUT ARE NOT LIMITED TO DIABETES SCREENINGS, HEARING AND VISION TESTS, BLOOD PRESSURE SCREENINGS, BALANCING TESTS, BLOOD SUGAR SCREENINGS, BODY MASS INDEXES, CHEST COMPRESSION DEMONSTRATIONS, CHILDRENS TEDDY BEAR CLINICS, CAR SEAT SAFETY CLINICS, AND OTHER EDUCATIONAL AND HEALTH RELATED TOPICS. -HOSPICE AND PALLIATIVE CARE EDUCATIONAL OPPORTUNITIES VALUED AT $8,200 ARE AVAILED TO LOCAL RESIDENTS TO ASSIST WITH GRIEF, END OF LIFE CARE AND CAREGIVING CONCERNS. -NCMC HOSPITALITY HOUSE LODGING PROVIDED FOR THOSE NEEDING A PLACE TO STAY IF A LOVED ONE IS HOSPITALIZED. IN 2015, 20 ROOMS, THREE APARTMENTS AND FOUR COMMON ROOMS WERE PROVIDED TO GUESTS WHO COULD NOT AFFORD TO PAY FOR HOUSING IN A COMMUNITY HOTEL. -KEEPING KIDS SAFE - COMMUNITY HOSPITAL, THE CORNERSTONE OF HEALTH CARE IN SOUTHEAST WYOMING, IS A MAJOR SPONSOR OF THE TOWN OF TORRINGTON'S SAFE KIDS DAY. -LUNCH & LEARN OPPORTUNITIES FOR AREA RESIDENTS TO LEARN ABOUT PERTINENT HEALTH ISSUES DURING LUNCH-HOUR PRESENTATIONS. -MEN AND BOYS OPPORTUNITIES PROVIDED TO RESIDENTS RELATED TO MENS HEALTH AND WELLNESS EDUCATION. -LODGING AND TRANSPORTATION INDIVIDUALS PROVIDED LODGING AND TRANSPORTATION ASSISTANCE IN EXCESS OF $900. -NEW MOM EDUCATION EDUCATION FOR MOMS, FAMILIES AND SIBLINGS PROVIDED IN EXCESS OF $239,000. -OGALLALA COMMUNITY HOSPITAL HEALTH & SAFETY FAIR - THIS ANNUAL HEALTH FAIR DRAWS MORE THAN 200 PEOPLE WHO TRAVEL AS MUCH AS 50 MILES TO GET BETTER INFORMATION ABOUT THEIR HEALTH. THE FAIR GIVES PEOPLE AN EXCELLENT OVERALL SNAPSHOT OF THEIR HEALTH BY PROVIDING: BLOOD DRAWS, PSA CHECKS, BLOOD-PRESSURE CHECKS, OSTEOPOROSIS EXAMS, VISION SCREENING AND MORE. -ORTHOPEDICS RESIDENTS RECEIVED EDUCATION ON HEALTHY BONES, ORTHOPEDIC PAIN CONTROL, JOINT PAIN AND KNEE REPLACEMENT. -PEDIATRIC DIABETES EDUCATION AND SUPPORT RECEIVED BY FAMILIES WITH JUVENILE DIABETES. -PERIPHERAL ARTERY DISEASE (PAD) AND BLOOD PRESSURE SCREENINGS RESIDENTS WERE PROVIDED WITH PAD SCREENING AND WELLNESS SERVICES. -POISON SAFETY AND PREVENTION SCHOOL BASED POISON SAFETY EDUCATION PROVIDE TO EDUCATORS, PARENTS, STUDENTS AND COMMUNITY MEMBERS. -CHILDREN'S SAFETY FAIR - THIS ANNUAL AWARD-WINNING COMMUNITY PROGRAM COVERS EVERYTHING FROM FIRE, HOME AND BICYCLE SAFETY TO STRANGER DANGER AND INTERNET PREDATORS. -WASHAKIE HEALTH SCREENINGS WASHAKIE MEDICAL CENTER HELPS THE COMMUNITY WITH FREE HEALTH SCREENINGS. HELPING PEOPLE KEEP THEIR DIABETES IN LINE OR EVALUATE PERIPHERAL ARTERY DISEASE, SCREENED PARTICIPANTS CAN TALK WITH A DIETITIAN OR OTHER SPECIALIST. THESE FREE SCREENINGS ARE INVALUABLE TO PEOPLE WITH LITTLE OR NO HEALTH INSURANCE THAT NEED HELP MONITORING GLUCOSE LEVELS TO PREVENT COMPLICATIONS FROM DIABETES AND OTHER CONCERNS. THE SCREENINGS ARE PUT ON IN CONJUNCTION WITH THE LOCAL EAGLES LODGE MEMBERS. -SENIORS SENIOR SERVICES AND HEALTH FAIRS AS WELL AS EDUCATION ON PERTINENT ISSUES SUCH AS DIET AND NUTRITION, GRACEFUL AGING, DEMENTIA AND MEMORY, HEALTHY AGING, FINANCES AND FALL PREVENTION ARE PROVIDED TO AREA SENIORS. -SITTER SAFETY CLASSES VALUED IN EXCESS OF $400 PROVIDED TO AREA TEENS TO TRAIN AND ENHANCE BABYSITTING SKILLS AND SAFETY. -SPIRIT OF WOMEN - BANNER HEALTH IS PROUD TO BE PART OF SPIRIT OF WOMEN, A COALITION OF AMERICAN HOSPITALS COMMITTED TO MAKING GOOD HEALTH EASIER FOR WOMEN AND THEIR FAMILIES. THIS IS PROGRAM, WHICH IS ONLY AVAILABLE IN COLORADO, MOTIVATES WOMEN TO MAKE POSITIVE CHANGES IN THEIR LIVES. SPIRIT OF WOMEN PROMOTES TOTAL WELL-BEING MIND, BODY AND SPIRIT. AS A SPIRIT OF WOMAN PARTNER, OPPORTUNITIES ARE PROVIDED FOR WOMEN AND THEIR FAMILIES TO LEARN MORE ABOUT THEIR HEALTH GET REGULAR UPDATES AND TO BE PART OF A COMMUNITY FOCUSED ON THE WELL-BEING OF WOMEN. -SPORT SCREENINGS PHYSICALS, EDUCATION AND SUPPORT FOR LOCAL STUDENT ATHLETES. -STRANGER DANGER OVER 2,100 AREA CHILDREN PROVIDED EDUCATION ON SAFETY AND STRANGERS. -SUPPORT GROUPS - THROUGHOUT BH THOUSANDS OF PATIENTS AND FAMILIES WERE AIDED IN COPING WITH ALZHEIMERS, BRAIN INJURIES, CANCER, BARIATRIC CONCERNS, DIABETES, HEART DISEASE, PULMONARY DISEASE, BEHAVIORAL HEALTH, GRIEF AND RECOVERY, INFECTIOUS DISEASE, INJURY PREVENTION, TRANSPLANT SERVICES, BEHAVIORAL AND MENTAL HEALTH, NUTRITION, PARKINSONS, OBSTETRIC AND GYNECOLOGICAL CONCERNS, STROKE, CARE GIVING AND DEATH. -TEENS AND YOUTH TEENS AND YOUTH RECEIVED TRAINING ON ISSUES SUCH AS TEEN PREGNANCY, YOUTH SPORT INJURIES, RESPONSIBLE VERSUS RISKY BEHAVIORS, DRUNK DRIVING TEEN DRINKING ABSTINENCE ETC. -TELEPHONE REASSURANCE - VOLUNTEERS HELP KEEP HUNDREDS OF PEOPLE SAFE AT HOME BY CONTACTING PARTICIPANTS WHO HAVENT CHECKED IN BY A CERTAIN HOUR, IF THERE IS NO ANSWER, OTHER ATTEMPTS ARE MADE TO ENSURE THE PERSON IS SAFE. -VACCINATIONS AND INOCULATIONS IMMUNIZATION CLINICS AND MOBILE FLU SHOT OPPORTUNITIES AND MEDICATION VOUCHERS PROVIDED TO AREA RESIDENTS -WATER/POOL SAFETY SERVICES VALUED IN EXCESS OF $16,000 EDUCATED OVER 4,100 INDIVIDUALS AND FAMILY MEMBERS IN WATER SAFETY AND PROTECTION. -WELLNESS WEDNESDAYS - PROGRAM DESIGNED TO OFFER LOW COST BLOOD SCREENINGS AT REGULAR INTERVALS TO AREA RESIDENTS. THE LOCAL COMMUNITY TAKE CHARGE OF THEIR HEALTH, SAID PROGRAM -WOMENS HEALTH PROGRAMS ALONG WITH SPIRIT OF WOMENS ACTIVITIES, OPPORTUNITIES VALUED IN EXCESS OF $509,000 PROVIDED TO AREA WOMEN RELATED TO WOMENS HEALTH AND WELLNESS EDUCATION. HEALTH PROFESSION EDUCATION AND TRAINING PROGRAMS AND ACADEMIC MEDICINE BH IS COMMITTED TO THE TRAINING OF MEDICAL RESIDENTS, NURSING STUDENTS, OTHER HEALTH-CARE SERVICE PROVIDERS AND DISCIPLINES, AND COMMUNITY MEMBERS. SINCE 1965, BH HAS OFFERED GRADUATE MEDICAL EDUCATION AT BANNER UNIVERSITY MEDICAL CENTER - PHOENIX AND HUNDREDS OF PHYSICIANS WHO HAVE GRADUATED FROM THIS PROGRAM SERVE OUR COMMUNITIES. BETWEEN PHOENIX AND TUCSON BH OFFERS 36 RESIDENCY PROGRAMS AND 48 FELLOWSHIPS AND ACROSS ITS CAMPUSES. BANNER UNIVERSITY MEDICINE PERFORMS LIFE-CHANGING RESEARCH AND PROVIDES GRADUATE MEDICAL EDUCATION TO THOSE WHO GO ON TO TOUCH LIVES ACROSS ARIZONA, THE NATION AND THE WORLD AND THE BANNER ACADEMIC MEDICAL CENTERS ARE A VITAL PART OF BHS MISSION TO MAKE A DIFFERENCE IN PEOPLES LIVES THROUGH EXCELLENT PATIENT CARE. BH HAS ALSO BEEN INSTRUMENTAL IN EDUCATING THE COLORADO PHYSICIAN COMMUNITY WITH THE FAMILY PRACTICE RESIDENCY AT NORTH COLORADO MEDICAL CENTER (NCMC). THE NCMC FAMILY PRACTICE RESIDENCY PROGRAM PROVIDES FAMILY PRACTICE RESIDENTS WITH ADVANCED SKILLS TO ENABLE THEM TO PROVIDE A WIDE VARIETY OF PHYSICIAN SERVICES IN UNDERSERVED RURAL AREAS. AS PART OF COMMUNITY SERVICE, BH PROVIDED APPROXIMATELY $44.1 MILLION FOR THE TRAINING OF FUTURE DOCTORS, NURSES AND THERAPISTS, AND THE CONTINUING EDUCATION OF CURRENT HEALTH CARE PROFESSIONALS. IN 2015, BH SUPPORTED HEALTH PROFESSION EDUCATION WITH THE FOLLOWING PROGRAMS: -STUDENT NURSING EDUCATION - COLLABORATION WITH LOCAL UNIVERSITIES TO ENHANCE AND PROVIDE EDUCATION AND PRACTICAL TRAINING. -PHARMACY EDUCATION AS PART OF COMMUNITY SERVICE, BH PROVIDED APPROXIMATELY $1.6 MILLION FOR THE TRAINING OF FUTURE PHARMACISTS. -NURSING PROFESSIONAL EDUCATION NURSING EDUCATION PROVIDED ON A VARIETY OF RELEVANT TOPICS AND SKILL SETS INCLUDING FORENSIC NURSING. -NURSING DEVELOPMENT FUND RECOGNIZING THE SIGNIFICANCE OF INNOVATION, RESEARCH AND CONTINUING EDUCATION, IN CONJUNCTION WITH THE BANNER FOUNDATION, BH R HAS ESTABLISHED A NURSING DEVELOPMENT FUND, FUELED THROUGH BETTER TOGETHER DONATIONS. IN ADDITION TO APPLYING FOR SCHOLARSHIPS, NURSES THROUGHOUT BH CAN SUBMIT APPLICATIONS FOR GRANTS TO CARRY OUT EVIDENCE-BASED PRACTICE (EBP) AND RESEARCH PROJECTS THAT SEEK TO IMPROVE PATIENT CARE AND NURSE OUTCOMES. -EMS/PARAMEDICS SERVICES PROVIDED TO LOCAL EMERGENCY MEDICAL PERSONNEL AND AGENCIES. -SIMULATION TRAINING - AT THE 55-BED ARIZONA SIMULATION MEDICAL CENTER - THE LARGEST "VIRTUAL HOSPITAL" OF ITS KIND, HEALTH CARE PROVIDERS CAN ENHANCE THEIR SKILLS AND TRAINING. THE 55,000-SQUARE-FOOT FACILITY IN DOWNTOWN MESA CONTAINS EVERYTHING FROM NEONATAL INTENSIVE CARE AND ADULT ACUTE CARE UNITS TO AN OPERATING ROOM WITH VIRTUAL-OPERATION CAPABILITIES. ONE OF THE LARGEST CENTERS OF ITS KIND IN THE WORLD, THIS PRICELESS RESOURCE ELEVATES BANNERS EDUCATIONAL EFFORTS IN ARIZONA TO EXCEPTIONAL HEIGHTS. BH ALSO COLLABORATES WITH AREA COLLEGES AND EMERGENCY RESPONSE DEPARTMENTS TO PROVIDE SIMULATION EXERCISES AT ITS TECHNOLOGICALLY ADVANCED SIMULATION CENTERS. -JOB SHADOWING AND CAREER DAY PRESENTATIONS THESE PROGRAMS AND SERVICES VALUED AT $8,300 ENCOURAGED HEALTHCARE CAREERS THROUGH EDUCATION AND OBSERVATION OF DAILY ACTIVITIES TO AREA YOUTH AND OTHERS INTERESTED IN HEALTH CARE CAREERS. -PALS & ACLS TRAINING AND CERTIFICATION SERVICES VALUED AT APPROXIMATELY $32,000 PROVIDED ON BASIC AND ADVANCED TECHNIQUES. -OTHER HEALTH PROVIDER EDUCATION OTHER HEALTH CARE PROVIDERS, CLERGY AND STUDENTS WERE TRAINED ON A VARIETY OF TOPICS INCLUDING VALUED IN EXCESS OF $7,000. -BANNER CENTER FOR HEALTH EDUCATION COLLABORATED WITH MARICOPA COMMUNITY COLLEGE ON VARIOUS HEALTH CAREERS AND WAYS TO INCREASE AREA HEALTH PROFESSIONAL AND NURSING SHORTAGES. -SCHOLARSHIPS BH PARTNERS WITH NUMEROUS ORGANIZATIONS TO IDENTIFY AND ASSIST INDIVIDUALS INTERESTED IN PURSUING A MEDICAL CAREER. SUBSIDIZED HEALTH SERVICES BH PROVIDES NUMEROUS CLINICAL SERVICES TO MEET THE NEEDS OF BH COMMUNITIES AND THE UNINSURED OR UNDER-INSURED. INCLUDED IN THE SERVICES PROVIDED IN 2015 ARE: -FUNDED DISCHARGE PROGRAM FUNDS IN EXCESS OF $1.2 MILLION PROVIDED TO NEEDY COMMUNITY RESIDENTS FOR POST DISCHARGE CARE. -THE BANNER UNIVERSITY MEDICAL CENTER - PHOENIX POISON AND DRUG INFORMATION CENTER THE NATIONALLY RECOGNIZED BANNER POISON AND DRUG INFORMATION CENTER (BPCC) IS ONE OF FIFTY-FIVE ACCREDITED BY THE AMERICAN ASSOCIATION OF POISON CONTROL CENTERS (AAPCC) AND IS DESIGNATED BY THE STATE OF ARIZONA TO PROVIDE FREE 24-HOUR EMERGENCY MANAGEMENT OF POISONINGS TO RESIDENTS AND HEALTH CARE PROFESSIONALS IN MARICOPA COUNTY. SERVICES ARE AVAILABLE IN MORE THAN 150 LANGUAGES AND BPCC PARTICIPATES IN A NATIONAL SURVEILLANCE PROGRAM WHICH IS CURRENTLY THE ONLY NEAR REAL TIME SYSTEM IN PLACE TO MONITOR POTENTIALLY CRITICAL TRENDS IN REPORTED SYMPTOMS THAT COULD INDICATE A BIOLOGICAL OR CHEMICAL THREAT IN THE UNITED STATES. NURSES WHO ARE SPECIALISTS IN POISON INFORMATION ALONG WITH POISON INFORMATION PROVIDERS RECEIVED OVER 62,000 CALLS IN 2015 FOR HELP WITH MANAGING POISONINGS SOME OF WHICH INCLUDED BITES AND STINGS, DRUG OVERDOSES, CHILDREN GETTING INTO POISONS AS WELL AS PROVIDING POISON AND DRUG INFORMATION. OVER 100,000 FOLLOW UP CALLS WERE MADE ON POISON EXPOSURE CALLS TO DETERMINE OUTCOME. 76% OF POISON EMERGENCIES WERE MANAGED SAFELY AT HOME BY PHONE ELIMINATING THE NEED FOR A VISIT TO A PHYSICIAN OR THE LOCAL EMERGENCY ROOM. 87% OF CALLS ABOUT CHILDREN WERE SAFELY MANAGED AT HOME. IN ADDITION, THE CENTER PROVIDED EXTENSIVE COMMUNITY EDUCATION ON THE PREVENTION OF POISONINGS. BPCC COLLABORATED WITH SEVERAL PUBLIC HEALTH DEPARTMENTS IN ARIZONA AND ASSISTED WITH AFTERHOURS DISEASE REPORTING; SURGE CAPACITY/OVERFLOW OF MAJOR HEALTH ISSUES I.E., FOOD BORNE ILLNESSES, MEASLES AND INFLUENZA CALLS. POISON CENTER STAFF WERE ACTIVELY INVOLVED IN TEACHING NURSING AND MEDICAL STUDENTS, PHARMACY AND PARAMEDIC STUDENTS. IN 2015 THE OPERATING EXPENDITURES OF THE POISON CONTROL CENTER WERE APPROXIMATELY $2.1 MILLION. BPCC RECEIVED CONTRIBUTIONS FROM UNITED WAY, ARIZONA DEPARTMENT OF HEALTH SERVICES, AND HRSA ALONG WITH HEALTH DEPARTMENT CONTRACTS AND PROJECTS TO TOTAL APPROXIMATELY $460,000. BANNER UNIVERSITY MEDICAL CENTER - PHOENIX CONTRIBUTED APPROXIMATELY $1.8 MILLION TO FUND THIS MUCH NEEDED PROGRAM. ONE OF ONLY TWO CENTERS IN ARIZONA, THE BANNER POISON CONTROL CENTER RECEIVES OVER 60% OF THE STATES CALL VOLUME AND WITH BANNER UNIVERSITY MEDICAL CENTER-PHOENIXS DEPARTMENT OF MEDICAL TOXICOLOGY HAS A GRADUATE TRAINING PROGRAM FOR PHYSICIANS IN TOXICOLOGY CURRENTLY TRAINING FELLOWS IN ARIZONA. ESTABLISHED IN 1979, THE BANNER POISON CENTER HAS CONTINUOUSLY SERVED THE CITIZENS OF MARICOPA COUNTY AND SURROUNDING COUNTIES FOR MORE THAN 37 YEARS. -HEALTHY BEGINNINGS PRENATAL PROGRAM HEALTHY BEGINNINGS IS A LOVELAND, COLORADO COMMUNITY-BASED PRENATAL PROGRAM THAT OFFERS HEALTH CARE, EDUCATION AND SUPPORT FOR FAMILIES WITH LITTLE OR NO HEALTH INSURANCE AND ALLOWS ACCESS QUALITY PRENATAL CARE AND EDUCATION. THE PRIMARY PURPOSE IS TO HELP WOMEN ACCESS PRENATAL CARE AS EARLY AS POSSIBLE IN ORDER TO DELIVER A HEALTHY BABY, NO MATTER THEIR INCOME OR INSURANCE SITUATION. REALIZING EVERY BABY NEEDS A FIGHTING CHANCE; CLASSES ARE AVAILABLE IN BREASTFEEDING, STRESS MANAGEMENT, AND BASIC INFANT CARE. THERE IS A MONTHLY "MOM'S GROUP,EVEN THE OPPORTUNITY FOR EXPECTANT FATHERS TO MEET WITH A MALE SOCIAL WORKER. ESTABLISHED IN 1991, THIS PROGRAM SERVES MORE THAN 250 FAMILIES A YEAR. -SCHOOL-BASED HEALTH CLINICS FOR MORE THAN TWO DECADES, BANNER HEALTH HAS PARTNERED WITH LOCAL SCHOOL DISTRICTS, OFFERING INDISPENSABLE SERVICES TO UNINSURED KIDS AND TEENS RIGHT INSIDE THEIR OWN SCHOOLS. STAFFED BY PEDIATRIC OR FAMILY NURSE PRACTITIONERS, BANNER CHILDRENS COMMUNITY CLINICS FORMERLY KNOWN AS BANNER CHILDRENS SCHOOL-BASED HEALTH CENTERS PROVIDE PATIENTS WITH WELL VISITS, AND TREAT MINOR ILLNESSES OR, EVEN, MAJOR AND CHRONIC HEALTH PROBLEMS. IN CONJUNCTION WITH THE BANNER FOUNDATION, THE BANNER HEALTH THE CLINICS PROVIDE PRIMARY CARE SERVICES TO UNINSURED CHILDREN ENROLLED IN SCHOOLS THROUGHOUT CHANDLER, GLENDALE, MESA, PHOENIX AND TEMPE. CONVENIENTLY LOCATED ON SCHOOL CAMPUSES, THE SCHOOL-BASED HEALTH CLINICS OPERATE LIKE A REGULAR DOCTOR'S OFFICE HELPING UNINSURED CHILDREN WITH HEALTH PROBLEMS, PHYSICALS AND ROUTINE CHECK-UPS. LACK OF HEALTH SERVICES TO UNINSURED CHILDREN IS A CRITICAL PROBLEM IN ARIZONA, WHERE A SIGNIFICANT PORTION OF CHILDREN ARE WITHOUT HEALTH INSURANCE. THE PROGRAMS GOAL IS TO KEEP UNINSURED CHILDREN HEALTHY, IN SCHOOL, AND OUT OF THE EMERGENCY ROOM. THIS INVALUABLE PROGRAM ALSO WORKS DIRECTLY WITH LOCAL LABS AND IMAGING DEPARTMENTS FOR SUPPLEMENTARY ASSESSMENT AND DIAGNOSIS, WHEN NEEDED. IMPORTANTLY, TOO, THE CLINICS PARTNER WITH OUR VERY OWN BANNER CHILDRENS SPECIALISTS WHO GENEROUSLY OFFER PATIENTS SPECIALTY CONSULTATIONS FOR ONLY $5 PER VISIT. THIS SERVICE IS EFFICIENT, COST EFFECTIVE, AND EASILY ACCESSIBLE THROUGH THE SCHOOL NURSE AND INCLUDES HEALTH ASSESSMENTS AND HISTORIES, HEALTH PROMOTIONS, DIAGNOSIS AND TREATMENT OF EPISODIC ILLNESS AND SPORTS AND CAMP PHYSICALS AND STUDENTS DO NOT NEED TO ATTEND THESE SCHOOLS IN ORDER TO RECEIVE CARE. WITH AN ANNUAL 3,000 UNINSURED PATIENTS SERVED, THESE COMMUNITY CLINICS ARE, YET, ANOTHER FUNDAMENTAL LIFELINE AND A HELPING HAND EXTENDED BY BH. -BANNER CHILDRENS HEALTHMOBILE A COMPLEMENT TO THE BANNER HEALTH SCHOOL-BASED HEALTH CENTERS THE "BANNER CHILDRENS HEALTHMOBILE" IS A LICENSED OUTPATIENT TREATMENT CENTER THAT OPERATES JUST LIKE A MOBILE DOCTORS OFFICE, OFFERING CHILDREN UP TO 21 YEARS OF AGE TREATMENT FOR HEALTH PROBLEMS, PHYSICALS AND ROUTINE ANNUAL CHECK-UPS. THE MOBILE CLINIC COMPLEMENTS BANNER HEALTHS SCHOOL-BASED HEALTH CENTERS, WHICH HAVE TREATED THOUSANDS OF PATIENTS FOR FREE AT VALLEY CAMPUSES. A NECESSITY FOR UNINSURED AND UNDERINSURED CHILDREN IN THE PHOENIX METROPOLITAN AREA, OVER 1,000 YOUNG PEOPLE WERE PROVIDED EXCEPTIONAL MEDICAL TREATMENT IN 2015. THE BANNER CHILDRENS HEALTHMOBILE FURTHER SUPPORTS OUR LOCAL COMMUNITIES AND HOSPITALS BY PROVIDING MORE CONVENIENCE FOR FAMILIES WHO PREVIOUSLY HAD TO TRAVEL LONG DISTANCES FOR TREATMENT. -SEASONS CLUB, OLIVE BRANCH SENIOR CENTER AND STEPPING STONES SEASON'S CLUB, OLIVE BRANCH SENIOR CENTER, ADULT RESIDENTIAL CARE, STEPPING STONES AND MEMORIES IN THE MAKING ENHANCE THE QUALITY OF LIFE FOR MATURE ARIZONA AND COLORADO ADULTS THROUGH HEALTH PROMOTION, EDUCATION AND RECREATION. IN 2015 APPROXIMATELY $642,000 WAS INVESTED IN THE LOVELAND AND NORTHWEST PHOENIX COMMUNITIES TO ENHANCE THE LIVES OF AREA SENIORS. THE SEASONS CLUB IS A FREE PROGRAM THAT HELPS PEOPLE AGE 50 AND OLDER GET THE MOST OUT OF LIFE THROUGH HEALTH PROMOTION, EDUCATION, AND RECREATION. STEPPING STONES ADULT DAY PROGRAM OFFERS AFFORDABLE QUALITY CARE FOR ADULTS WHO ARE NO LONGER SAFE TO BE AT HOME ALONE. PARTICIPANTS ARE GIVEN THE OPPORTUNITY TO SOCIALIZE, BUILD FRIENDSHIPS AND ENJOY STIMULATING ACTIVITIES IN A SAFE, CARING ENVIRONMENT. THE STEPPING STONES ADULT DAY PROGRAM OPENED ITS DOORS IN THE LOVELAND COMMUNITY IN 1995 AND IS A PLACE WHERE DIGNITY, CONFIDENCE, SECURITY AND INDEPENDENCE ARE ASSURED, GIVING PARTICIPANTS NEW LEVELS OF FREEDOM AND ENHANCING THEIR QUALITY OF LIFE. SINCE 1988, BANNER OLIVE BRANCH SENIOR CENTER HAS BEEN PROVIDING SERVICES TO OUR COMMUNITY TO HELP PARTICIPANTS REMAIN HEALTHY, ACTIVE AND INDEPENDENT. THE CENTERS HUMBLE BEGINNINGS STARTED WITH A FOOD PROGRAM IN A LOCAL CHURCH, PAYING $1 ANNUALLY IN RENT, WITH ONE LOANED VEHICLE TO DELIVER FOOD. TODAY, BANNER OLIVE BRANCH SENIOR CENTER HAS A FLEET OF 13 VEHICLES INCLUDING 2 BUSES, AND OFFERS OVER 25 PROGRAMS AND SERVICES. THE BANNER OLIVE BRANCH SENIOR CENTER OFFERS A VARIETY OF SOCIAL AND EDUCATIONAL ACTIVITIES AS WELL AS DELICIOUS AND NUTRITIOUS MEALS COOKED IN OUR KITCHEN. INDIVIDUALS AND THEIR SPOUSES, AGES 60 AND OLDER AND HANDICAPPED PERSONS OF ALL AGES ARE OFFERED HEALTH SCREENINGS, BLOOD PRESSURE CHECKS, TRIP AND ENTERTAINMENT, LEGAL ASSISTANCE, COUNSELING AND CLASSES INCLUDING EXERCISE AND NUTRITION. THE LIFELINE ASSISTANCE FUND PROVIDES INSTALLATION AND MONTHLY SERVICE FEES TO UNDERINSURED OR UNINSURED, LOW-INCOME SENIORS WHO REQUIRE LIFELINE SUPPORT TO MAINTAIN THEIR INDEPENDENCE AND CONTINUE TO LIVE AT HOME. LIFELINE, MANUFACTURED BY PHILLIPS, IS AN EASY-TO-USE MEDICAL ALERT SERVICE DESIGNED TO REDUCE THE RISKS ASSOCIATED WITH LIVING ALONE. -THE GOLDEN HEART PROJECT THE GOLDEN HEART "OFF THE STREET AND INTO TREATMENT" PROJECT IS BY FAIRBANKS MEMORIAL HOSPITAL AND IS MADE UP OF COMMUNITY LEADERS IN BUSINESS, NATIVE ORGANIZATIONS, THE UNIVERSITY OF ALASKA, GOVERNMENT, HEALTHCARE, JUSTICE AND CORRECTIONS, TREATMENT SERVICES, AND THE MEDIA. THE PROJECT PRODUCES LOCAL SYSTEM CHANGES TO IMPROVE PREVENTION, INTERVENTION, AND TREATMENT SERVICES WITH REGARD TO THE NEEDS OF THE CHRONIC INEBRIATE POPULATION. THIS COMMUNITY GROUP TAKES RESPONSIBILITY FOR IMPROVING ACCESS TO APPROPRIATE TREATMENT SERVICES AND FOR CHANGING PESSIMISTIC ATTITUDES ABOUT THE VALUE OF SUPPORT BEHAVIORAL TREATMENT SERVICES. -PALLIATIVE CARE MULTIDISCIPLINARY TEAMS IN ARIZONA AND COLORADO STRIVE TO ASSIST PATIENTS, FAMILIES AND CAREGIVERS WITH END-OF-LIFE ISSUES, AN UNCOMFORTABLE SUBJECT TO MANY. BANNERS APPROACH ENCOURAGES OPEN COMMUNICATION AND HELPS IDENTIFY AND CARRY OUT INDIVIDUALIZED GOALS FOR END-OF-LIFE CARE. SPECIALIZED SYMPTOM MANAGEMENT ALONG WITH CONSULTATION ADDRESSES THE MEDICAL, EMOTIONAL, PSYCHOLOGICAL AND SPIRITUAL ISSUES THAT OCCUR WITH REGARD TO THE MANAGEMENT OF ADVANCED CHRONIC AND LIFE-LIMITING ILLNESS. IN 2015, OVER $8.1 MILLION WAS DEVOTED TO THESE EFFORTS. AT BANNER HEALTH, OUR PALLIATIVE CARE PROGRAM PROVIDES COMPASSIONATE, COMPREHENSIVE AND INTERDISCIPLINARY CARE THAT REDUCES SUFFERING AND OPTIMIZES QUALITY OF LIFE BY ADDRESSING PHYSICAL, EMOTIONAL AND SPIRITUAL NEEDS FOR PATIENTS AND FAMILIES EXPERIENCING SERIOUS ILLNESS. OUR PALLIATIVE CARE TEAM OF DOCTORS, NURSES AND OTHER SPECIALISTS ARE SPECIALLY TRAINED IN SYMPTOM MANAGEMENT AND PROVIDE TREATMENT BY ASSESSING THE PATIENT AND/OR FAMILY IN A HOLISTIC MANNER INCLUDING THE PATIENT AND FAMILY AS AN INTEGRAL PART OF THE TREATMENT TEAM CONTROLLING PAIN AND OTHER SYMPTOMS AS WELL AS RELIEVING SUFFERING RESTORING THE HIGHEST POSSIBLE FUNCTIONAL CAPACITY FOR EACH INDIVIDUAL AND FAMILY MEMBER AS WELL AS PROVIDING PSYCHOSOCIAL SUPPORT WITH A FOCUS ON DIGNITY, SUPPORT SERVICES FOR PATIENT AND FAMILY AND A SENSITIVITY TO THE CULTURAL AND RELIGIOUS VALUES OF THE PATIENT AND FAMILY. -TRAUMA SEEKING CARE QUICKLY AT A BANNER HEALTH TRAUMA CENTER CAN MAKE THE DIFFERENCE BETWEEN DEATH OR SERIOUS LONG-TERM INJURY AND FULL RECOVERY. SEVERAL BANNER HEALTH FACILITIES ARE DESIGNATED AT LEVEL 1 TRAUMA CENTERS. THE TRAUMA DEPARTMENT AT BANNER UNIVERSITY MEDICAL CENTER - PHOENIX RECOGNIZES THE LIFE-SAVING IMPORTANCE OF PARTNERING WITH RURAL COMMUNITIES IN ARIZONA TO IMPROVE TRAUMA CARE. IN ARIZONA, MORE THAN 60 PERCENT OF ARIZONA TRAUMA PATIENTS ARE INJURED IN RURAL AREAS, MEANING THEY MUST BE TRANSPORTED LONG DISTANCES TO RECEIVE SPECIALIZED CARE. IN FACT, MORE THAN 40 PERCENT OF ARIZONA TRAUMA PATIENTS DONT REACH A DESIGNATED TRAUMA CENTER WITHIN THE FIRST HOUR OR "GOLDEN HOUR" AFTER THEIR INJURY. RECEIVING TREATMENT IN THIS FIRST HOUR MAY BE CRITICAL TO THEIR SURVIVAL. RECOGNIZING THIS, BANNER UNIVERSITY MEDICAL CENTER - PHOENIX HAS PARTNERED WITH RURAL HEALTH CARE FACILITIES TO PROVIDE TRAINING CRITICAL TO TREAT PATIENTS DURING THIS TIME WHILE THEY ARE AWAITING TRANSPORT TO LEVEL I TRAUMA CENTERS. THE TEAM HAS ALSO BEEN HONORED FOR THEIR COMMITMENT TO PROVIDING THIS KIND OF TRAINING TO ARIZONA RURAL EMERGENCY PERSONNEL. ALSO, AS PART OF THE HOSPITAL'S TRAUMA PREVENTION PROGRAM, AN INJURY PREVENTION COORDINATOR WORKS TO KEEP THE COMMUNITY ACCIDENT-FREE BY PARTICIPATING IN HEALTH FAIRS, SEAT BELT EDUCATION PROGRAMS AND HEALTH EDUCATION FOR HIGH SCHOOL AND ELEMENTARY-SCHOOL KID AND PRESENTING AT OTHER SAFETY WORKSHOPS. -MEMORY DISORDERS CLINIC BANNER ALZHEIMERS INSTITUTE EMBRACES A THREE-PART MISSION TO SET A NEW NATIONAL STANDARD OF PATIENT AND FAMILY CARE, CONDUCT REVOLUTIONARY STUDIES IN THE DETECTION AND TREATMENT OF ALZHEIMERS AND FORGE SCIENTIFIC COLLABORATIONS THAT BRING TOGETHER INSTITUTIONS AND DISCIPLINES INTERNATIONALLY. SETTING A NEW NATIONAL STANDARD OF CARE THE BANNER ALZHEIMERS INSTITUTE HAS INTRODUCED A NEW STANDARD OF CARE THAT PROVIDES ONGOING HOPE AND HELP FOR PEOPLE WITH ALZHEIMERS/DEMENTIA AND THEIR FAMILIES. THE BANNER ALZHEIMERS INSTITUTE STANDARD OF CARE COMBINES EXCEPTIONAL SERVICES, GROUNDBREAKING RESEARCH AND INNOVATIVE PROGRAMS, INCLUDING COMPLETE MEDICAL, NEUROLOGICAL AND NEUROPSYCHOLOGICAL EVALUATIONS, TREATMENT AND THERAPY, SUPPORT SERVICES THAT ADDRESS BOTH MEDICAL AND NON-MEDICAL NEED, COMPREHENSIVE INFORMATION AND RESOURCES AND ACCESS TO PROMISING INVESTIGATIONAL TREATMENTS. DIRECTED BY INTERNATIONALLY RECOGNIZED LEADERS IN THE CARE AND STUDY OF PEOPLE WITH ALZHEIMERS DISEASE, BANNER ALZHEIMERS INSTITUTE OFFERS A COMPASSIONATE CENTER OF EXCELLENCE FOR ANYONE AFFECTED BY ALZHEIMERS DISEASE, DEMENTIA OR A RELATED MEMORY DISORDER. SUPPORT AND INNOVATIVE APPROACHES TO MEDICAL TREATMENT, FAMILY AND COMMUNITY SERVICES ARE OFFERED TO THIS VERY COMPLICATED POPULATION AND MEMORY LOSS CARE SPECIALISTS WORK TO CUSTOMIZE A SPECIFIC ACTION PLAN TAILORED TO THE PRECISE NEEDS OF THE PATIENT AND FAMILY AS THEY CHANGE DURING TIME. IN 2015, THESE SERVICES VALUED IN EXCESS OF $1.49 MILLION INCLUDE MEMORY ASSISTANCE AND MEDICAL, LEGAL AND FINANCIAL PLANNING SERVICES, CONNECTION TO COMMUNITY SERVICES AND RESOURCES, AND COUNSELING AND SUPPORT DURING TRYING TIMES. MEMORY CENTERS LOCATED IN PHOENIX AND SUN CITY ARE LED BY A TEAM OF INTERNATIONALLY RENOWNED MEMORY DISORDER AND DEMENTIA SPECIALISTS WHO WILL TAILOR CARE SPECIFICALLY FOR THE PATIENT OR LOVED ONE. SERVICES INCLUDE A COMPREHENSIVE DIAGNOSIS, TARGETED TREATMENT PLANS, PLANNING RESOURCES THAT INCLUDE EDUCATION AND SUPPORT GROUPS AND RESEARCH OPPORTUNITIES THAT INVOLVED INNOVATIVE TREATMENTS. -HOSPITAL PARAMEDIC PROGRAMS EMS BASED SERVICES ARE PROVIDED TO ARIZONA AND WESTERN REGION EMERGENCY RESPONDERS. WITHOUT THIS SUBSIDY AND SERVICE, LOCALITIES WOULD BE RESPONSIBLE FOR THESE SERVICES VALUED AT $941,000. -PRESCRIPTION ASSISTANCE IN 2015, PRESCRIPTION ASSISTANCE, COMMUNITY RESOURCE INFORMATION AND REFERRALS WERE PROVIDED TO LOVELAND AREA RESIDENTS WITH CHRONIC AND ACUTE MEDICATION NEEDS. THIS PROGRAM, PROVIDED AT A COST OF $50,000 HELPED PEOPLE RECEIVE DRUGS FOR FREE OR FOR LITTLE COST. THE PRESCRIPTION ASSISTANCE FUND ASSISTS LOW-INCOME RESIDENTS IN OBTAINING MEDICATIONS FOR CHRONIC HEALTH PROBLEMS. BY HELPING PEOPLE AFFORD THEIR MEDICATIONS, WE ENCOURAGE HEALTHIER LIFE STYLES AND PROMOTE WELLNESS FOR OUR PATIENTS WHILE DECREASING HOSPITALIZATIONS AND EMERGENCY DEPARTMENT VISITS. THE MCKEE PRESCRIPTION ASSISTANCE FUND WORKS WITH LCHC AND OTHER COMMUNITY HEALTH ORGANIZATIONS TO MAXIMIZE THE BENEFIT TO THE COMMUNITY. PEOPLE WITH ASTHMA, DIABETES AND BEHAVIORAL HEALTH PROBLEMS HAVE GOTTEN THE MEDICATIONS THEY NEED TO LIVE THEIR LIVES MORE EASILY. MCKEE PRESCRIPTION ASSISTANCE PROGRAM ALSO COUNSELS SENIORS ON THEIR MEDICARE DRUG BENEFITS. -BANNER MD ANDERSON PATIENT ASSISTANCE FUND THE PATIENT ASSISTANCE FUND PROVIDES SUPPORT TO BANNER MD ANDERSON CANCER CENTER PATIENTS WITH FINANCIAL NEEDS FOR DIAGNOSTIC IMAGING, RADIATION TREATMENT AND WIG ASSISTANCE. TIN CONJUNCTION WITH THE BANNER FOUNDATION, RELIEF IS PROVIDED DURING A DIFFICULT JOURNEY. -BEHAVIORAL HEALTH BANNER BEHAVIORAL HEALTH PROVIDES A NATIONALLY RECOGNIZED, BEHAVIORAL HEALTH CARE PROGRAM FOR CHILDREN, TEENS AND ADULTS FACED WITH PSYCHIATRIC, BEHAVIORAL HEALTH, OR CHEMICAL DEPENDENCY CHALLENGES. IN 2015, $4.1 MILLION WAS DEVOTED TO THE MENTAL HEALTH NEEDS OF THE COMMUNITIES BANNER SERVES AND BH IS DEDICATED TO PROVIDING SAFE, CONFIDENTIAL AND COMPASSIONATE TREATMENT WITH CUSTOMIZED TREATMENT PLANS TO MEET EACH PATIENT'S NEEDS IN THE LEAST RESTRICTIVE THERAPEUTIC ENVIRONMENT. WE ALSO CAN HELP PATIENTS WITH CO-EXISTING PSYCHIATRIC AND SUBSTANCE ABUSE PROBLEMS. FUNCTIONING LIKE AN EMERGENCY DEPARTMENT FOR PATIENTS WITH A MENTAL HEALTH CRISIS, THE BANNER PSYCHIATRIC CENTER OPENED IN 2010 AS A MUCH-NEEDED RESOURCE AND INNOVATIVE MODEL OF CARE. THE BANNER PSYCHIATRIC CENTER HAS AN OBSERVATION AREA FOR 24 PATIENTS AND IS STAFFED 24/7 WITH PHYSICIANS, NURSE PRACTITIONERS, RNS, BEHAVIORAL HEALTH TECHNICIANS AND COUNSELORS. THE BANNER PSYCHIATRIC CENTER IS WORKING WITH BANNER'S PHOENIX-AREA EMERGENCY DEPARTMENTS TO EXPAND ITS TELE-PSYCH PROGRAM THAT ALLOW PATIENTS AND EMERGENCY PHYSICIANS TO CONSULT WITH A PSYCHIATRIST VIA A SECURED TELEMEDICINE LINK. OUR STAFF PROVIDES ASSESSMENTS FOR OUTPATIENT TREATMENT, AS WELL AS OFFERING INTENSIVE OUTPATIENT PROGRAMS AT BOTH OUR SCOTTSDALE FACILITY AND CHANDLER OFFICE FOR ADULTS AND ADOLESCENTS WITH CHEMICAL DEPENDENCE OR MENTAL HEALTH CHALLENGES. INSTEAD OF BEING HELD IN A HOSPITAL EMERGENCY DEPARTMENT OR INPATIENT ROOM FOR HOURS OR DAYS, UNTIL A QUALIFIED SPECIALIST IS AVAILABLE, ADULT PATIENTS ARE ADMITTED TO THE BANNER PSYCHIATRIC CENTER FOR ASSESSMENT. LOCATED ON THE SCOTTSDALE CAMPUS OF BANNER BEHAVIORAL HEALTH HOSPITAL, THE CENTERS IMPACT IS SIGNIFICANT: PATIENTS RECEIVE THE APPROPRIATE AND BEST LEVEL OF CARE AT THE RIGHT TIME. THIS FACILITY, SURELY, IS A LITERAL LIFELINE FOR INDIVIDUALS IN NEED. -WESTERN STATES BURN CENTER LOCATED IN GREELEY, COLORADO, THE WESTERN STATES BURN CENTER AT NORTH COLORADO MEDICAL CENTER PROVIDES THE MOST SOPHISTICATED TREATMENT AND TECHNOLOGY CURRENTLY AVAILABLE FOR THE TREATMENT OF BURN INJURIES. OPENED IN 2009, THE CENTER FOCUSES ON THE CARE OF ADULT BURN PATIENTS AND HAS AN EXPANDED UNIT WITH 10 ACUITY-ADAPTABLE ROOMS IN ADDITION, BURN CENTER STAFF CAN CARE FOR FOUR ADDITIONAL BURN PATIENTS IF THE DEMAND ARISES. THE WESTERN STATES BURN CENTER AT NORTH COLORADO MEDICAL CENTER OFFERS A VARIETY OF INPATIENT AND OUTPATIENT SERVICES INCLUDING INPATIENT MANAGEMENT OF COMPLEX THERMAL, CHEMICAL, AND ELECTRICAL BURN INJURIES AS WELL AS TENS AND NECROTIZING FASCIITIS, OUTPATIENT MANAGEMENT OF THERMAL, CHEMICAL, AND ELECTRICAL BURN INJURIES, OUTPATIENT MANAGEMENT AND CONSULTATION OF COMPLEX WOUNDS (NON-BURN), OUTPATIENT AND INPATIENT REHABILITATION, AND ADVANCED BURN LIFE SUPPORT COURSES. THE CURRENT STATE-OF-THE-ART BURN CENTER PROVIDES BURN CARE TO EIGHT STATES - COLORADO, IDAHO, KANSAS, MONTANA, NEBRASKA, NORTH DAKOTA, SOUTH DAKOTA AND WYOMING. OUR BURN CENTER PROFESSIONALS PROVIDE PATIENT CARE THROUGH A MULTI-DISCIPLINARY TEAM APPROACH. THIS TEAM INCLUDES PHYSICIANS, NURSE PRACTITIONER, CRITICAL CARE NURSES, PHYSICAL, OCCUPATIONAL AND RESPIRATORY THERAPISTS, SOCIAL WORKERS, DIETICIANS, PHARMACISTS AND MENTAL HEALTH PROFESSIONALS. COORDINATION OF THESE SERVICES PROVIDES EXCELLENT PATIENT CARE IN ALL ASPECTS, FROM THE INITIAL ACUTE SETTING TO THE OUTPATIENT REHABILITATION PROCESS. AS A REGIONAL BURN CENTER, WE ARE DEDICATED TO PROVIDING BURN OUTREACH EDUCATION TO OUR SERVICE AREA. THIS INCLUDES CONTINUING MEDICAL EDUCATION PRESENTATIONS, ADVANCED BURN LIFE SUPPORT (ABLS) CLASSES THROUGH THE AMERICAN BURN ASSOCIATION, AND PRESENTATIONS TO CHEMICAL, ELECTRICAL, OIL/GAS AND OTHER INDUSTRIAL COMPANIES. WITHOUT BANNERS $1.1 MILLION SUPPORT, MULTIPLE WESTERN STATES WOULD BE WITHOUT THIS COMPREHENSIVE COVERAGE. -LAURA DRIER BREAST CENTER EACH YEAR, THOUSANDS OF WOMEN RELY ON THE LAURA DREIER BREAST CENTER AT BANNER UNIVERSITY MEDICAL CENTER - PHOENIX FOR THEIR ANNUAL SCREENING MAMMOGRAMS AND BONE DENSITY STUDIES. THE REACHING OUT LAURA DREIER BREAST HEALTH PROGRAM EDUCATES WOMEN ABOUT THE LATEST BREAST DISEASE PREVENTION, EARLY DETECTION AND TREATMENT INFORMATION. THROUGH DONATIONS TO THE BANNER HEALTH FOUNDATION AND PARTNERSHIP WITH THE KOMEN FOUNDATION, THE REACHING OUT PROGRAM HAS PROVIDED MAMMOGRAMS AND TREATMENT TO HUNDREDS OF UNINSURED AND UNDERINSURED WOMEN. THIS PROGRAM IS OFTEN THE ONLY LIFELINE OF SUPPORT FOR WOMEN FACING A BREAST CANCER DIAGNOSIS. IN 2015 BANNER HEALTH CONTRIBUTED $11,000 TO BREAST CANCER TREATMENT EFFORTS. -WOMENS CENTER AT BANNER HEALTHS HOSPITALS, BANNER HEALTH CLINICS AND BANNER HEALTH CENTERS, WE OFFER COMPREHENSIVE, COMPASSIONATE WOMENS HEALTH SERVICES - ROUTINE AND SPECIALIZED CARE, EDUCATION AND SUPPORT - FOR ALL STAGES OF A WOMANS LIFE. BANNER IS COMMITTED TO WOMENS HEALTH WITH SPECIALIZED SERVICES PROVIDED AT THE BANNER HEART CLINIC, MCKEES CENTER FOR WOMENS HEALTH AND BANNER UNIVERSITY MEDICAL CENTER - PHOENIX VALUED IN EXCESS OF $1.1 MILLION. THE WOMENS CENTER AT BANNER UNIVERSITY MEDICAL CENTER - PHOENIX TAKES A UNIQUE APPROACH TO WOMEN'S HEALTH BY COMBINING ACADEMIC TRAINING FOR OBSTETRICS AND GYNECOLOGY RESIDENTS WITH EXPERIENCED BOARD-CERTIFIED FACULTY PHYSICIANS. IN 2015 BANNER UNIVERSITY MEDICAL CENTER - PHOENIX PROVIDED OVER $1 MILLION IN ADVANCED CARE FOR COMPLICATED WOMEN'S HEALTH ISSUES AS WELL AS ROUTINE EXAMS. THE WOMEN'S CENTER IS A KEY RESOURCE IN CENTRAL PHOENIX AND IS THE PRIMARY REFERRAL SITE FOR HIGH-RISK AND COMPLICATED WOMENS MEDICAL SERVICES. PATIENTS TRAVEL FROM ALL OVER ARIZONA TO RECEIVE INPATIENT, OUTPATIENT AND IN-OFFICE CARE. RESEARCH ACTIVITIES THE MISSION OF BANNER HEALTHS RESEARCH ADMINISTRATION IS TO ENSURE THAT RESEARCH IS CONDUCTED ETHICALLY, SAFELY, AND EFFICIENTLY AND RESEARCHERS AT BH ARE COMMITTED TO CONDUCT HIGH-QUALITY CLINICAL TRIALS AND OTHER RESEARCH PROJECTS THAT ARE MEDICALLY AND SCIENTIFICALLY IMPORTANT AND THAT HAVE A STRONG POTENTIAL TO BENEFIT PATIENTS. SUCH RESEARCH REVEALS NEW CANCER TREATMENTS THAT ARE MORE EFFECTIVE AND LESS DEBILITATING THAN CURRENT THERAPIES, VACCINES THAT PROTECT OUR CHILDREN AND COMMUNITIES FROM ILLNESSES, "MINIMALLY INVASIVE" SURGERIES THAT REQUIRE LESS RECOVERY TIME AND NON-INVASIVE PROCEDURES THAT ALLOW PEOPLE TO AVOID SURGERY ALL TOGETHER. BANNER SUPPORTS THE PHYSICIANS AND OTHER SCIENTISTS WHOSE EFFORTS BRING REAL SOLUTIONS TO SOCIETYS MEDICAL PROBLEMS AND PROMOTE COMMUNITY HEALTH. BH IS INVOLVED IN CUTTING-EDGE RESEARCH AIMED AT HELPING PATIENTS SUFFERING FROM SOME OF THE MOST SERIOUS DISEASES AND CONDITIONS, INCLUDING SPINAL CORD INJURIES, ALZHEIMER'S DISEASE, CANCER, CARDIOVASCULAR AND DIABETES/OBESITY AND IS IN COLLABORATION WITH ARIZONAS STATE UNIVERSITIES, RESEARCH INSTITUTIONS AND INDUSTRIES. INPATIENT AND OUTPATIENT RESEARCH STUDIES IS CONDUCTED IN CARDIOLOGY, NEUROBIOLOGY/BIOENGINEERING, NEUROLOGY, OB/GYN, ONCOLOGY, PEDIATRICS, PRIMARY CARE, PSYCHIATRY, PULMONARY, SURGERY, TOXICOLOGY, AND ALZHEIMERS DISEASE AT VARIOUS BANNER FACILITIES. GROUND-BREAKING STUDIES INVOLVE THE BANNER RESEARCH DIVISION AND ACADEMIC MEDICINE PROGRAMS AT BANNER-UNIVERSITY MEDICAL CENTERS. AT THE BANNER SUN HEALTH RESEARCH INSTITUTE, BH HOSTS THE UNIQUE BRAIN AND BODY DONATION PROGRAM, WHICH PROVIDES TISSUE SAMPLES TO SCIENTISTS NATIONWIDE. THROUGH THE RESEARCH INSTITUTE, BANNER ALZHEIMER'S INSTITUTE, AND BANNER MD ANDERSON CANCER CENTER, OUR RESEARCHERS AND PHYSICIANS ARE AT THE FOREFRONT OF RESEARCHING NEW DISEASE TREATMENTS AND THE RESEARCH ALLOWS BH TO PROVIDE OUR PATIENTS WITH THE LATEST DISCOVERIES IN MEDICAL CARE. IN 2015, RESEARCH ADMINISTRATION PROVIDED THE CLINICAL ENVIRONMENT WITH RESEARCH COMPLIANCE INFRASTRUCTURE, CENTRAL IRB, AND PATIENT POPULATION MIX FOR COLLABORATION WITH PHARMACEUTICAL AND BIOTECH COMPANIES, ACADEMIC AND RESEARCH INSTITUTIONS, IN THE IDENTIFICATION OF DISEASE STAGE BIOMARKERS, DEVELOPMENT OF DIAGNOSTIC TOOLS, AND PERTINENT PREVENTION AND TREATMENT MODALITIES VALUED AT APPROXIMATELY $12 MILLION. FINANCIAL CONTRIBUTIONS AND IN-KIND DONATIONS BANNER IS COMMITTED TO ASSISTING FINANCIALLY AND THROUGH IN-KIND CONTRIBUTIONS TO INDIVIDUALS AND/OR THE COMMUNITY AT LARGE. IN 2015 BANNER HEALTH PROVIDED THE FOLLOWING CONTRIBUTIONS OR IN-KIND DONATIONS TO SUPPORT CHARITY CARE, HEALTH PROFESSIONS EDUCATION AND OTHER COMMUNITY BENEFIT ACTIVITIES: -SUSAN G. KOMEN FOR THE CURE/KOMEN PHOENIX RACE FOR THE CURE WITH SIGNIFICANT SUPPORT FROM BH, THE KOMEN PHOENIX RACE FOR THE CURE IS HELD ANNUALLY IN OCTOBER. IN 2015, FUNDS WERE AGAIN RAISED TO ERADICATE BREAST CANCER AS A LIFE-THREATENING DISEASE BY ADVANCING RESEARCH, EDUCATION, SCREENING AND TREATMENT. BANNER HEALTH EMPLOYEES, FAMILY MEMBERS AND FRIENDS RAISED FUNDS IN SUPPORT OF SUSAN G. KOMEN BY PARTICIPATING IN THE ANNUAL KOMEN PHOENIX RACE FOR THE CURE. FUNDS RAISED THROUGH THE RACE DIRECTLY BENEFIT BREAST CARE/CANCER SERVICES FOR UNDERSERVED WOMEN AT THE LAURA DREIER BREAST CENTER AT BANNER UNIVERSITY MEDICAL CENTER - PHOENIX AND THE BREAST CANCER TREATMENT PROGRAM AT BANNER DESERT MEDICAL CENTER. EACH YEAR, THE PHOENIX AFFILIATE OF SUSAN G. KOMEN RACE FOR THE CURE AWARDS GRANTS TO BANNER HEALTH FOUNDATION IN SUPPORT OF BREAST HEALTH PROGRAMS AND SERVICES. THESE GRANTS PROVIDE INNOVATIVE, NON-DUPLICATIVE BREAST HEALTH AND BREAST-CANCER SERVICES DIRECTLY TO INDIVIDUALS WHO ARE MEDICALLY UNDERSERVED, UNINSURED OR UNDERINSURED. -LOVELAND COMMUNITY HEALTH CENTER (LCHC) MCKEE MEDICAL CENTER PARTNERS WITH SUNRISE HEALTHCARE TO MEET THE NEEDS OF THE UNINSURED AND UNDERINSURED IN LOVELAND. LCHC IS COMMITTED TO PROVIDING QUALITY, COMPREHENSIVE FAMILY HEALTH CARE SERVICES TO THE COMMUNITY. THE LOVELAND COMMUNITY HEALTH CENTER OPENED ITS DOORS IN 1997 AFTER A COMMUNITY-WIDE CAMPAIGN TO ESTABLISH A CLINIC TO PROVIDE MEDICAL CARE TO AT-RISK AND UNDERSERVED POPULATIONS IN LOVELAND. THE CENTER HAS HAD OVER 219,000 TOTAL VISITS AND ANNUALLY SERVES OVER 6,000 INDIVIDUALS. THE CLINIC PROVIDES PRIMARY AND PREVENTATIVE HEALTH CARE IN GREELEY AND NORTHERN COLORADO MCKEE MEDICAL CENTER PROVIDES THE PHYSICAL FACILITY AND EXPANSION, WHILE THE SUNRISE GROUP OF GREELEY PROVIDES STAFFING FOR THE MEDICAL CLINIC. BANNER HEALTH PROVIDES LCHC WITH A 13,902 SQUARE FOOT FACILITY FREE OF CHARGE. THE ANNUAL RENTAL VALUE OF THIS GIFT IS ESTIMATED TO BE IN EXCESS OF $365,000. -BANNER WHEELCHAIR SUNS BANNER UNIVERSITY MEDICAL CENTER - PHOENIX, IN PARTNERSHIP WITH THE PHOENIX SUNS AND US AIRWAYS, SPONSORS THE BANNER WHEELCHAIR SUNS TO RAISE AWARENESS OF THE CAPABILITIES OF DISABLED PERSONS. FOR MORE THAN 20 YEARS, BANNER HEALTH, ALONG WITH THE PHOENIX SUNS HAS BEEN THE PROUD SPONSOR OF THE BANNER WHEELCHAIR SUNS, AN EXTRAORDINARILY SUCCESSFUL TEAM IN THE NATIONAL WHEELCHAIR BASKETBALL ASSOCIATION. IN ADDITION TO PROMOTING AWARENESS AND RAISING FUNDS, THE WHEELCHAIR SUNS ALSO ORGANIZED THE BANNER JUNIOR SUNS, WHICH INCLUDES PLAYERS AGED 12 TO 18 YEARS OLD. -PROJECT CURE FOR MANY YEARS BANNER HEALTH HAS WORKED CLOSELY WITH PROJECT CURE (PC) BY DONATING MEDICAL SUPPLIES THAT CAN NO LONGER BE USED AT BANNER FACILITIES BUT WHICH CAN STILL BE USED IN THIRD WORLD COUNTRIES. EACH FACILITY WITHIN BANNER SETS ASIDE SUPPLIES EVERY MONTH WHICH ARE THEN SECURED BY PC AND INVENTORIED AT A LOCAL PC SITE. ONCE INVENTORIED, THESE SUPPLIES ARE REQUESTED BY INDIVIDUALS AND MISSIONS THOUGH OUT THE WORLD AND AN INCREDIBLE NEED IS MET. BANNER IS PROUD TO SUPPORT THIS OUTREACH MISSION THAT HELPS MILLIONS. IN 2015, BH DONATED $2.4 MILLION IN SUPPLIES TO PROJECT CURE. -RONALD MCDONALD CHARITIES LOCATED ON THE CAMPUS OF BANNER DESERT MEDICAL CENTER, THE RONALD MCDONALD HOUSE AT CARDON CHILDRENS MEDICAL CENTER PROVIDES A HOME AWAY FROM HOME FOR FAMILIES, PROVIDING A LEVEL OF SAFETY AND COMFORT AT AN INCREDIBLY DIFFICULT TIME IN THEIR LIVES AND RELIEVING STRESS BY BEING WITH OTHER FAMILIES FACING SIMILAR CHALLENGES. THE FACILITY FEATURES 16 BEDROOMS, INCLUDING THREE APARTMENTS WITH KITCHENS FOR FAMILIES WITH CHILDREN WITH SUPPRESSED IMMUNE SYSTEMS; A COMMUNITY KITCHEN AND DINING ROOM; A PLAY AREA FOR CHILDREN AND AN OUTDOOR AREA FOR ADULTS. THROUGH LOW COST LEASE SUBSIDIES THE PARTNERSHIP BETWEEN RONALD MCDONALD HOUSE AND CARDON CHILDRENS MEDICAL CENTER IS VITAL IN THE HEALING PROCESS FOR THE CHILDREN AND THEIR FAMILIES. -FRESH START WOMENS FOUNDATION BANNER HEALTH PROVIDES LOW-COST LEASE SUBSIDIES TO THE FRESH START WOMEN'S FOUNDATION. FRESH START IS AN ARIZONA NONPROFIT WHOSE MISSION IS TO EMPOWER WOMEN TO TRANSFORM THEIR LIVES THROUGH EDUCATION AND ENGAGEMENT. PROGRAMS AND SERVICES FOCUS ON THREE CORE VALUES: ECONOMIC SELF-SUFFICIENCY, PERSONAL DEVELOPMENT AND EDUCATION. ALL OF FRESH STARTS SERVICES ARE FREE OR LOW COST AND ARE AVAILABLE TO ANY WOMAN OVER THE AGE OF 18. FRESH START WOMEN'S FOUNDATION HAS EMPOWERED THOUSANDS OF WOMEN TO TRANSFORM THEIR LIVES. THE FOLLOWING ORGANIZATIONS ARE REPRESENTATIVE OF THOSE RECEIVING FINANCIAL, IN-KIND OR VOLUNTEER DONATIONS FROM BH IN 2015: -ACCESS ARIZONA -ADOPT COLORADO KIDS -AEMS -AGAINST ABUSE INC. -AIMS COMMUNITY COLLEGE -ALLIANCE FOR SUICIDE -ALZHEIMER'S ASSOCIATION -AMERICAN CANCER SOCIETY -AMERICAN CHAPTER ACADEMY OF PEDIATRICS -AMERICAN HEART ASSOCIATION -AMERICAN LUNG ASSOCIATION -ARCTIC MAN -ARIZONA ASTHMA COALITION -ARIZONA CHAPTER OF THE AMERICAN ACADEMY OF PEDIATRICS -ARIZONA CONGENITAL HEART WALK -ARIZONA NURSES ASSOCIATION -ARIZONA PERINATAL TRUST -ARIZONA PERINATAL TRUST NICP -ARIZONA SCHOOL NURSE CONSORTIUM -ARIZONA STATE UNIVERSITY -ARIZONA TRAUMA ASSOCIATION -ARTHRITIS FOUNDATION -ASU FOUNDATION -BASELINE -BIG BROTHERS BIG SISTERS -BOYS AND GIRLS CLUB -CAMP SOARING EAGLE FOUNDATION -CARE-A-VAN SAINT INC. -CASA OF LARIMER COUNTY -CHILD LIFE LEADERSHIP CONFERENCE -CHILDREN'S ACTION ALLIANCE -CHILDREN'S CANCER NETWORK -CHILDREN'S CANCER NETWORK -CHURCHILL COUNTY EXTENSION -CITY OF GLENDALE -CITY OF LOVELAND -CITY OF SURPRISE -COLORADO STATE UNIVERSITY -COMMUNITY KITCHEN -COYOTE CRISIS COLLABORATIVE -CROSSROADS SAFE HOUSE -DDA -EAST MORGAN COMMUNITY HOSPITAL FOUNDATION -FALLON CHAMBER -FALLON COMMUNITY THEATER -FEEDING MATTERS -FEEDING MATTERS PEDIATRIC FEEDING CONFERENCE -FIGHTER COUNTY PARTNERSHIPS -FRANCES RESIDENTIAL -FRONT RANGE INS - WELLNESS EVENT -GATEWAY MEDICAL FOUNDATION -GO MEDIA COMPANIES -GOLDEN HOPE ADULT CARE HOME -GOOD FOR THE COMMUNITY SPONSORSHIPS -GOODWILL CENTRAL ARIZONA -GOODWILL RECREATION CENTER -HOPE LIVES -JDRF ANNUAL FUNDRAISER -JDRF WALK TO CURE DIABETES -LARIMER COUNTY PARTNERS INC. -LASSEN COMMUNITY COLLEGE -LEGACY CONNECTIONS BACKPACK BUDDY -LOVELAND MOUNTAIN VIEW ROTARY -LUBICK FOUNDATION -MAKE A WISH -MARCH OF DIMES -MARICOPA HEALTH FOUNDATION -MASK -MCKEE ALZHEIMER'S ASSOCIATION -MCKEE AMERICAN CANCER SOCIETY -MCKEE FOUNDATION -MESA COMMUNITY COLLEGE FOUNDATION -MESA PUBLIC SCHOOL -MHA -MIDWESTERN UNIVERSITY -MISSION OF MERCY -MOGOLLON HEALTH ALLIANCE -MOTHERS AWARENESS ON SCHOOL AGE KIDS (MASK) -MOVE PHOENIX -NORTH COLORADO MEDICAL CENTER FOUNDATION -NORTHEASTERN RURAL HEALTH CLINICS -NORTHERN COLORADO UNITED FOR YOUTH -OBSTERIX MEDICAL -OBSTETRICAL CHALLENGES -ONCOURSE HEALTHCARE GROUP -PATHWAYS HOSPICE -PAYSON ROTARY CLUB FOUNDATION -PREVENT CHILD ABUSE -PROJECT SMILE CORP -RODELLE -SEEDS OF HOPE -SHARE INC. -SOUTHERN ARIZONA OMS -SPIRIT OF MEDICINE -STERLING HIGH SCHOOL -SUN HEALTH FOUNDATION -THE CENTER FOR FAMILY OUTREACH -THE COLORADO MARATHON -THE COMMUNITY FOUNDATION -THE SUCCESS FOUNDATION -TORRINGTON DARE -TORRINGTON LITTLE BRITCHES -TOTAL TRANSIT -TOUCHSTONE HEALTH PARTNERS -TOWNSQUARE MEDIA - 28 HOURS OF HOPE -UNITED WAY -UNIVERSITY OF ARIZONA -UNIVERSITY OF NORTHERN COLORADO -US FOODSERVICE -WELD AREA AGENCY ON AGING -WELD COUNTY SCHOOL DISTRICT 6 -WHEELCHAIR SUNS -WOMEN 2 WOMEN COMMUNITY BUILDING AS A GOOD CORPORATE CITIZEN AND PARTNER, BANNER IS INVOLVED IN A NUMBER OF ACTIVITIES DESIGNED TO PROMOTE COMMUNITY HEALTH AND ADDRESS COMMUNITY NEEDS INCLUDING COMMUNITY HEALTH IMPROVEMENT ADVOCACY, HOUSING, ECONOMIC DEVELOPMENT, COALITION BUILDING, COMMUNITY HEALTH ADVOCACY, LEADERSHIP DEVELOPMENT, WORKFORCE DEVELOPMENT AND ENHANCEMENT, AND DISASTER PREPAREDNESS. BH EMPLOYEES ARE ENCOURAGED TO AND RECOGNIZED FOR SERVICE AND PARTICIPATION ON COMMUNITY BOARDS AND TASK FORCES AND BANNER FREQUENTLY PROVIDES FACILITY USAGE TO COMMUNITY NON-PROFITS. THESE ACTIVITIES ARE NOT INCLUDED ELSEWHERE ON SCHEDULE H. THE FOLLOWING ARE BUT A FEW WAYS IN WHICH BANNER PROMOTES, PROTECTS OR IMPROVES COMMUNITY HEALTH AND SAFETY: -ECONOMIC AND LEADERSHIP DEVELOPMENT BANNER EQUIPS ITS LEADERS TO SERVE AND SUPPORT THE COMMUNITIES IT SERVES AND SUPPORTS THE DEVELOPMENT OF THESE SAME COMMUNITIES. IN AN EFFORT TO PROVIDE LEADERSHIP, ANALYZE COMMUNITY NEEDS AND SUPPORT BUSINESS EXPANSION BH IS A MEMBER AND/OR EVENT SPONSOR FOR: -ALASKA CHAMBER OF COMMERCE -APACHE JUNCTION CHAMBER OF COMMERCE -ARIZONA CHAMBER OF COMMERCE -ARIZONA CITY CHAMBER OF COMMERCE -AHWATUKEE FOOTHILLS CHAMBER OF COMMERCE -BETTER BUSINESS BUREAU -BRUSH CHAMBER OF COMMERCE -BUCKEYE CHAMBER OF COMMERCE -CALIFORNIA CHAMBER OF COMMERCE -CHANDLER CHAMBER OF COMMERCE -CHURCHILL COUNTY CHAMBER OF COMMERCE DINNER SPONSORSHIP -CITY OF GREELEY -COOLIDGE CHAMBER OF COMMERCE -DOWNTOWN FORT COLLINS -ECONOMIC RESEARCH INSTITUTE -ELOY CHAMBER OF COMMERCE -EVANS CHAMBER OF COMMERCE -FAIRBANKS ECONOMIC DEVELOPMENT -FALLON CHAMBER OF COMMERCE -FERNLEY CHAMBER OF COMMERCE -FORT MORGAN AREA CHAMBER OF COMMERCE -GILBERT CHAMBER OF COMMERCE -GLENDALE CHAMBER OF COMMERCE -GREATER CASA GRANDE CHAMBER OF COMMERCE -GREATER FLORENCE CHAMBER OF COMMERCE -GREATER PHOENIX CHAMBER OF COMMERCE -GREELEY CHAMBER OF COMMERCE -GREELEY CHAMBER OF COMMERCE -GREELY CHAMBER OF COMMERCE -KEITH COUNTY CHAMBER OF COMMERCE -LOGAN COUNTY CHAMBER OF COMMERCE -LOGAN COUNTY ECONOMIC DEVELOPMENT -LONGS PEAK COUNCIL -LOVELAND CHAMBER OF COMMERCE -MARICOPA CHAMBER OF COMMERCE -MARICOPA COUNTY ECONOMIC DEVELOPMENT -MCKEE LONGS PEAK COUNCIL -MCKEE LOVELAND CHAMBER OF COMMERCE -MESA CHAMBER OF COMMERCE -NCMC DOWNTOWN DEVELOPMENT AUTHORITY -PEORIA CHAMBER OF COMMERCE -PLATTE COUNTY CHAMBER OF COMMERCE -QUEEN CREEK CHAMBER OF COMMERCE -ROTARY CLUB -SCOTTSDALE CHAMBER OF COMMERCE -SOROPTIMISTS OF FALLON -SOUTHERN ARIZONA LEADERSHIP COUNCIL -SOUTHWEST CHAMBER OF COMMERCE -STERLING LION'S CLUB -SURPRISE REGIONAL CHAMBER OF COMMERCE -SURPRISE ROTARY -TEMPE CHAMBER OF COMMERCE -UPSTATE COLORADO ECONOMIC DEVELOPMENT -WASHAKIE DEVELOPMENT ASSOCIATION -WICKENBURG CHAMBER OF COMMERCE -WINDSOR CHAMBER OF COMMERCE -WORLAND TEN SLEEP CHAMBER OF COMMERCE COMMUNITY SUPPORT AND COALITION BUILDING BANNER'S SUPPORTS AND PARTNERS WITH NUMEROUS COMMUNITY AGENCIES IN SUPPORT OF COMMUNITY INITIATIVES. BH IS ALSO REPRESENTED AT VARIOUS EVENTS AND COALITIONS DESIGNED TO ENHANCE COMMUNITY HEALTH. BANNER SUPPORTED TEEN HEALTH EDUCATION AND SAFETY THROUGH DONATIONS TO CLUB AND TEAM EVENTS, EXPANDED APPRECIATION OF THE ARTS AND INCREASED CULTURAL AND ENVIRONMENTAL AWARENESS FOR LOCAL RESIDENTS BY SUPPORT TO VARIOUS COMMUNITY ORGANIZATIONS. EXAMPLES OF THESE PARTNERSHIPS INCLUDE: -4-H -BIG HORN WASHAKIE COUNTY FAIR -CHURCHILL COUNTY HIGH SCHOOL BASEBALL -CHURCHILL COUNTY HIGH SCHOOL BASKETBALL -CHURCHILL COUNTY HIGH SCHOOL BOYS SOCCER -CHURCHILL COUNTY HIGH SCHOOL FOOTBALL -CHURCHILL 4TH OF JULY PARADE -CHURCHILL COUNTY ARTS COUNCIL -CHURCHILL COUNTY CANTALOUPE FESTIVAL -CHURCHILL COUNTY HIGH SCHOOL -CHURCHILL COUNTY HIGH SCHOOL- SWING TEAM -COLORADO HUMANITIES -COMMUNITY IC SOCIAL -CULINARY SERVICES DONATIONS -DOWNTOWN FORT COLLINS -EAST VALLEY CHILDREN'S THEATER -FAIRBANKS NSB HEALTH & SOCIAL SERVICES COMMISSION -FALLON DAILY BREAD -FALLON FESTIVAL -FALLON THEATERS FUNDRAISING -FALLON YOUTH BASEBALL -FALLON YOUTH CLUB -FESTIVAL OF TREES -FMHS ATHLETIC BOOSTER CLUB -FORT COLLINS INDOOR SOCCER CLUB -FORT COLLINS SYMPHONY ASSOCIATION -FOX TUCSON THEATER FOUNDATION -GREELEY INDEPENDENCE STAMPEDE -GREELEY PHILHARMONIC ORCHESTRA -HALO BRANDED SOLUTIONS -JIM REGAN MEMORIAL SCHOLARSHIP FUND -JO COMBS STUDENT OF THE MONTH -LASSEN CATTLEWOMEN'S ASSOCIATION -LASSEN COUNTY FAIR -LASSEN JUNIOR LIVESTOCK -LINE DRIVE BASEBALL -LIONS CLUB JR. RODEO -LOGAN COUNTY FAIR AND RODEO -LOST DUTCHMAN DAYS -MAYOR'S CUP GOLF TOURNAMENT SPONSORSHIP -MCKEE DAYCARE CENTER SERVICES -MCKEE HIGH PLAINS ART COUNCIL -MCKEE LOVELAND LOVES BBQ -OGALLALA BASEBALL ASSOCIATION -OGALLALA BOOSTER CLUB -OGALLALA REGIONAL ARTS COUNCIL -OKTOBERFEST -OLIVE BRANCH -PARTNERS IN EDUCATION - NORTH SIDE SCHOOL -PLATTE COUNTY FAIR BOARD -POWELL MUSEUM -ROOTS & BOOTS -SALVATION ARMY -SILLASSEN HALF MARATHON -STATE OF NEVADA DEPT. OF CHILD AND FAMILY SERVICES -SUSANVILLE SYMPHONY SOCIETY -TORRINGTON HIGH SCHOOL YEARBOOK -TORRINGTON TIGERS BASEBALL -UNION COLONY CIVIC CENTER -WASHAKIE COUNTY FAIR & PARADE -WASHAKIE COUNTY LIVESTOCK -PHYSICAL AND HOUSING IMPROVEMENTS REALIZING THE IMPORTANCE OF THE ENVIRONMENT ON HEALING, BANNER SUPPORTS EFFORTS TO BETTER THE LIVING CONDITIONS OF THOSE IN THE COMMUNITIES IT SERVES. IN 2015, BANNER CONTRIBUTED $6,500 THESE EFFORTS. -WORK ENHANCEMENT BH ACTIVELY RECRUITED PHYSICIANS TO SERVE IN FEDERAL MEDICALLY UNDERSERVED AREAS. IN 2015, APPROXIMATELY $580,000 WAS INVESTED TO ENHANCE COMMUNITY WORKFORCE. -DISASTER PREPAREDNESS IN 2015, BH PROVIDED DISASTER TRAINING AND EDUCATION OPPORTUNITIES TO COMMUNITY RESIDENTS AND FIRST RESPONDERS. THESE ACTIVITIES INCLUDED EVACUATION AND DECONTAMINATION TRAINING, BOMB THREATS, EMERGENCY DISASTER DRILLS, COMMUNITY DECONTAMINATION EFFORTS, NATURAL DISASTER PLANNING, EMERGENCY MANAGEMENT INCIDENT COMMAND, AND MASS CASUALTY EXERCISES ALL AIMED AT IMPROVING SAFETY AWARENESS FOR RESIDENTS. -HOLIDAY HELPER WORKING AS TEAMS, BH DEPARTMENTS POOLED RESOURCES TO PROVIDE FOOD, CLOTHING AND GIFTS FOR NEEDY LOCAL FAMILIES AND CHILDREN DURING THE HOLIDAY SEASON. -CLOTHING AND FOOD DRIVES EMPLOYEES AROUND THE SYSTEM UNITE TO ASSIST THOSE IN THE COMMUNITY LESS FORTUNATE THAN THEMSELVES. OF PARTICULAR NOTE ARE THE ANNUAL COAT DRIVE HELD AT BANNER LASSEN MEDICAL CENTER AND THE VARIOUS FOOD DRIVES HELD TO SUPPORT THE LOCAL COMMUNITIES. -UNITED BLOOD SERVICES BH PARTNERED WITH UBS TO PROVIDE COMMUNITY BLOOD DRIVES TO SUPPORT LOCAL BLOOD SHORTAGES. EMPLOYEES COORDINATED THE DRIVES AND MANAGED DONATION SITES DURING WORK HOURS. IN 2015, NUMEROUS HOURS WERE DONATED TO THIS ENDEAVOR. -SPACE USAGE BH FACILITIES PROVIDED MEETING ROOM, ELECTRONIC TELECONFERENCE TECHNOLOGY AND OTHER SPACE FOR VARIOUS COMMUNITY GROUPS. WITHOUT THESE GENEROUS IN-KIND DONATIONS, THESE ORGANIZATIONS WOULD BE REQUIRED TO EXPEND FUNDS, FUNDS NEEDED IN SUPPORT OF THEIR MISSIONS FOR SPACE RENTAL. -TOY CLOSETS TOYS HAVE AN AMAZING WAY OF MAKING KIDS SMILE, DISTRACTING THEM DURING UNPLEASANT TIMES AND HELPING THEM LOOK PAST THEIR PAIN. THATS WHY BH CREATED TOY CLOSETS AT BH HOSPITALS STOCKED WITH NEW, UNUSED TOYS FOR PEDIATRIC PATIENTS OF ALL AGES. MADE POSSIBLE BY MONETARY AND TOY DONATIONS FROM INDIVIDUALS, SCHOOL AND YOUTH ORGANIZATIONS, BUSINESSES AND CORPORATIONS, THESE TOY-FILLED HAVENS ENABLE OUR YOUNG PATIENTS TO FIND FUN AND JOY DURING THEIR HOSPITAL EXPERIENCE. PATIENTS VISIT THE CLOSETS FOLLOWING TREATMENTS AND PROCEDURES TO CHOOSE A TOY AS A REWARD FOR THEIR BRAVERY. FROM DOLLS AND STUFFED ANIMALS, TO COLORING BOOKS, VIDEO GAMES, CRAFT KITS AND MORE, THE DONATED ITEMS MAKE A DIFFERENCE FOR OUR YOUNG PATIENTS. FORM 990, PART VI, LINE 2 QUENTIN SMITH AND CHRIS VOLK HAVE A BUSINESS RELATIONSHIP. DENNIS DAHLEN, RONALD BUNNELL, AND CHARLES LEHN HAVE A BUSINESS RELATIONSHIP AS OFFICERS/DIRECTORS OF MEDISUN AND VERITAGE. RONALD BUNNELL AND KATHY BOLLINGER HAVE A BUSINESS RELATIONSHIP AS OFFICERS/DIRECTORS OF SONORA QUEST LABORATORIES. JOHN HENSING AND MARTIN SHULTZ HAVE A BUSINESS RELATIONSHIP AS OFFICERS/DIRECTORS OF BANNER INDEMNITY, LTD. PART VI, LINE 4 BANNER HEALTH MADE THE FOLLOWING SIGNIFICANT CHANGES TO THE BYLAWS DURING THE YEAR ENDING DECEMBER 31, 2015: ARTICLE IV, SECTION 1 THE EXECUTIVE OFFICERS OF THE ORGANIZATION NO LONGER INCLUDE REGIONAL PRESIDENTS OR SENIOR VICE PRESIDENTS. ARTICLE VI, SECTION 12(B)(6) THE COMPENSATION COMMITTEE HAS BEEN DELEGATED THE FOLLOWING DUTIES AND RESPONSIBILITIES: Establish the overall design, structure and incentive opportunities of the annual and long-term executive and management incentive plans of the corporation, and give final approval of the specific targets and target weights under such incentive plans, within the context of performance measures identified as priorities by the Board or the appropriate committees of the Board. FORM 990, PART VI, LINE 11B BANNER HEALTH'S (BH) SENIOR VICE PRESIDENT & CHIEF FINANCIAL OFFICER IS RESPONSIBLE FOR OVERSEEING THE PROCESSES FOR PREPARING THE FORM 990. THE BANNER HEALTH FINANCE DEPARTMENT TAKES THE LEAD ROLE IN THE PROCESS AND IS CHARGED WITH THE DUTY TO COLLECT THE FINANCIAL AND OTHER INFORMATION NEEDED TO COMPLETE THE FORM 990. THIS INCLUDES COORDINATING WITH OTHER BH DEPARTMENTS, SUCH AS THE LEGAL, PAYROLL, GOVERNMENT RELATIONS, LICENSING, COMMUNITY BENEFIT, COMPENSATION AND BENEFITS, ACCOUNTS PAYABLE, RISK MANAGEMENT, CERTIFICATION, CREDENTIALING, FINANCIAL SERVICES AND TREASURY DEPARTMENTS IN ORDER TO ENSURE THAT THE EXPERTISE OF EACH DEPARTMENT IS UTILIZED IN THE INFORMATION-GATHERING PROCESS. ONCE THE INFORMATION IS GATHERED, IT IS ORGANIZED AND ASSEMBLED INTO AN ORGANIZER THAT WILL BE USED BY AN OUTSIDE ACCOUNTING FIRM TO PREPARE THE FORM 990. BH HAS AUDITED FINANCIAL STATEMENTS PREPARED ANNUALLY BY AN INDEPENDENT CERTIFIED PUBLIC ACCOUNTING FIRM AND USES THIS SAME FIRM TO PREPARE ITS FORM 990 BECAUSE OF ITS EXPERTISE IN NON-PROFIT HOSPITAL SYSTEMS AND ITS SPECIFIC KNOWLEDGE OF BH'S OPERATIONS AND RETURN COMPLEXITY. THE BH FINANCE DEPARTMENT ALSO EMPLOYS AN INTERNAL STAFF OF TAX SPECIALISTS. THESE TAX SPECIALISTS ACT AS LIAISONS BETWEEN THE ACCOUNTING FIRM AND BH'S SENIOR MANAGEMENT DURING THIS STAGE OF THE PROCESS. DURING THIS STAGE, THE TAX PREPARER REVIEWS THE INFORMATION AND WORKS WITH BH'S INTERNAL TAX STAFF TO ANSWER QUESTIONS, GATHER ADDITIONAL INFORMATION AND ADDRESS ISSUES THAT MAY ARISE. ONCE THE INFORMATION-GATHERING PROCESS IS COMPLETE, A FIRST DRAFT OF THE FORM 990 IS PREPARED AND READIED FOR REVIEW. THE REVIEW PROCESS BEGINS WITH AN INITIAL REVIEW DONE BY A COMMITTEE CONSISTING OF BANNER HEALTH'S CHIEF FINANCIAL OFFICER, GENERAL COUNSEL, AND OTHER MANAGEMENT MEMBERS FROM THE FINANCE AND FINANCIAL SERVICES DEPARTMENTS AND REPRESENTATIVES FROM THE OUTSIDE TAX PREPARER'S FIRM. A LINE-BY-LINE REVIEW OF THE FORM 990 IS DONE BY THIS COMMITTEE. DURING THIS REVIEW, A LIST OF QUESTIONS, ISSUES AND ADDITIONAL TASKS IS COMPILED. THIS LIST IS THEN DISSEMINATED TO THE APPROPRIATE BH DEPARTMENTS FOR FURTHER ACTION. ONCE ALL QUESTIONS, ISSUES AND TASKS HAVE BEEN COMPLETED, A SECOND REVIEW BY THE COMMITTEE IS DONE. AGAIN, IF APPLICABLE, A LIST OF QUESTIONS, ISSUES AND ADDITIONAL TASKS IS COMPILED. THIS LIST IS THEN DISSEMINATED TO THE APPROPRIATE BH DEPARTMENTS FOR FURTHER ACTION. ONCE THIS SECOND REVIEW PROCESS IS COMPLETED, A FINAL DRAFT OF THE FORM 990 IS PRESENTED TO THE SENIOR VICE PRESIDENT & GENERAL COUNSEL AND SENIOR VICE PRESIDENT & CFO FOR REVIEW AND APPROVAL PRIOR TO SENDING THE FORM 990 TO THE BOARD MEMBERS. CHANGES TO THE FORM 990 ARE MADE IF NECESSARY AND APPROVAL IS GRANTED TO SEND THE FORM 990 TO THE BOARD MEMBERS.CHANGES TO THE FORM 990 ARE MADE IF NECESSARY AND APPROVAL IS GRANTED TO SEND THE FORM 990 TO THE BOARD MEMBERS. EACH MEMBER OF THE BOARD IS THEN SENT THE DRAFT FORM 990 ALONG WITH AN EXECUTIVE SUMMARY OF KEY ITEMS REPORTED IN THE FORM 990. ANY ISSUES ARE ADDRESSED AND RESOLVED AND THE FINAL VERSION OF THE FORM 990 IS SIGNED BY THE SVP FINANCE/CFO OR ANOTHER OFFICER IF REQUIRED TO MEET TIMELY FILING REQUIREMENTS. THE AUDIT COMMITTEE DISCUSSES THE 990 PROCESS AT VARIOUS TIMES DURING THE YEAR TO DETERMINE THAT THE PROCESS IS APPROPRIATE. FORM 990, PART VI, LINE 12C PURSUANT TO BANNER HEALTH'S (BH) CONFLICT OF INTEREST POLICY, ALL BOARD MEMBERS, OFFICERS AND THE DIRECTOR OF AUDIT SERVICES MUST DISCLOSE THE EXISTENCE OF ANY FINANCIAL INTEREST THAT MAY GIVE RISE TO A CONFLICT OF INTEREST PROMPTLY TO THE BOARD AUDIT COMMITTEE. THE COMMITTEE MUST THEN CONSIDER THE DISCLOSED INTEREST AND EITHER AUTHORIZE THE CONTINUATION OF THE POTENTIAL FINANCIAL INTEREST AND ANY RELATED TRANSACTION WITH APPROPRIATE PROTECTIONS, OR DISAPPROVE OF IT. OTHER BH EMPLOYEES MUST GO THROUGH A SIMILAR PROCESS OF DISCLOSURE TO THEIR RESPECTIVE SUPERVISOR AND TO THE DIRECTOR OF AUDIT SERVICES, WHO MAINTAINS ALL OF T HE DISCLOSED FINANCIAL INTERESTS/CONFLICTS. IN ADDITION, ALL BOARD MEMBERS, OFFICERS, VICE PRESIDENTS, AND OTHER SELECTED MEMBERS OF MANAGEMENT, KEY EMPLOYEES AND EMPLOYED PHYSICIANS MUST COMPLETE AN ANNUAL SURVEY THAT IS DISTRIBUTED ELECTRONICALLY UNDER THE SUPERVISION OF THE DIRECTOR OF AUDIT SERVICES. THE SURVEY INCLUDES A QUESTIONNAIRE THAT IS DESIGNED TO IDENTIFY ACTUAL OR POTENTIAL CONFLICTS OF INTEREST, AS WELL AS OTHER TRANSACTIONS AND RELATIONSHIPS REQUIRED TO BE DISCLOSED IN THE FORM 990 AND SCHEDULE L. MEMBERS OF EXECUTIVE MANAGEMENT ARE ALSO REQUIRED TO COMPLETE A QUARTERLY QUESTIONNAIRE MANAGED UNDER THE SUPERVISION OF THE DIRECTOR OF AUDIT SERVICES. THIS QUESTIONNAIRE IS PRIMARILY DESIGNED TO IDENTIFY WEAKNESSES IN INTERNAL CONTROLS OR ACCOUNTING, BUT ALSO REQUIRES DISCLOSURE OF ANY KNOWLEDGE BY THE RESPONDING MANAGER OF ANY VIOLATIONS OF BH'S CONFLICT OF INTEREST POLICY. THE DIRECTOR OF AUDIT SERVICES COMPILES A SUMMARY OF THE CONFLICT OF INTEREST DISCLOSURES OBTAINED THROUGH THE ANNUAL SURVEY PROCESS INVOLVING BOARD MEMBERS OR OFFICERS. THIS SUMMARY IS REVIEWED WITH BH'S GENERAL COUNSEL TO DETERMINE THE APPROPRIATE ACTION TO BE TAKEN UNDER CONFLICT OF INTEREST POLICY. IN ADDITION, THE DIRECTOR REVIEWS THE SUMMARY ANNUALLY WITH THE BOARD AUDIT COMMITTEE IN ORDER TO ENSURE THAT ALL DISCLOSED ACTUAL OR POTENTIAL CONFLICTS HAVE BEEN REVIEWED AND PROCESSED APPROPRIATELY UNDER THE CONFLICT OF INTEREST POLICY. FORM 990, PART VI, LINE 15 BANNER HEALTH UTILIZES A COMPENSATION COMMITTEE COMPRISED OF INDEPENDENT DIRECTORS THAT EXERCISES OVERSIGHT OVER ALL ASPECTS OF THE COMPENSATION PAID TO OR FOR THE BENEFIT OF THE CEO AND ALL OTHER SENIOR EXECUTIVES OF BANNER HEALTH AND ANY OF ITS AFFILIATES AND ALL OTHER PERSONS WHO CONSTITUTE "DISQUALIFIED PERSONS" WITH RESPECT TO BANNER HEALTH UNDER CODE SECTION 4958. THE COMMITTEE: - ASSESSES ANNUALLY THE PERFORMANCE OF THE CEO - RECOMMENDS TO THE BOARD APPROPRIATE COMPENSATION FOR THE CEO - REVIEWS AND DETERMINES THE EXECUTIVE TOTAL COMPENSATION PHILOSOPHY OF BANNER HEALTH - ESTABLISHES THE PERMISSIBLE RANGES OF COMPENSATION FOR SENIOR EXECUTIVES AND DISQUALIFIED PERSONS - REVIEWS AND APPROVES THE DESIGN OF THE COMPONENTS OF COMPENSATION FOR SENIOR EXECUTIVES AND ANY OTHER DISQUALIFIED PERSONS AND MONITORS COMPLIANCE OF BANNER HEALTH WITH THE PHILOSOPHY AND DESIGN COMPONENTS OF EXECUTIVE COMPENSATION - RECEIVES THE CEO'S REPORT CONCERNING THE OVERALL PERFORMANCE AND DEVELOPMENT ASSESSMENT OF THE SENIOR EXECUTIVES - ACTS FOR THE BOARD IN THE ENGAGEMENT AND DIRECT OVERSIGHT OF EXTERNAL INDEPENDENT COMPENSATION CONSULTANTS ENGAGED TO PROVIDE ADVICE AND INFORMATION WITH RESPECT TO THE REASONABLENESS AND COMPETITIVENESS OF THE COMPENSATION PAID TO THE CEO, SENIOR EXECUTIVES AND ANY OTHER DISQUALIFIED PERSONS, WHICH CONSULTANT REPORTS DIRECTLY TO THE COMMITTEE. IN ADDITION, THE COMMITTEE HAS ADOPTED THE FOLLOWING BEST PRACTICES WITH RESPECT TO ITS EXECUTIVE COMPENSATION OVERSIGHT FUNCTION: - REVIEWS ALL INCENTIVE PLANS, BENEFIT PLANS AND PROGRAMS THAT APPLY TO EMPLOYEES AND PHYSICIANS - APPROVES THE CEO'S RECOMMENDATIONS AS TO THE COMPENSATION OF SENIOR EXECUTIVES - USES TALLY SHEETS SUMMARIZING ALL COMPONENTS OF THE CEO'S AND SENIOR EXECUTIVES' COMPENSATION, INCLUDING A THREE-YEAR EARNINGS HISTORY AND THE COST OF ALL COMPENSATION (INCLUDING SPECIFICALLY DEFERRED COMPENSATION) AT THE TIME THAT ANY ACTION IS TAKEN WITH RESPECT TO THE CEO'S OR SENIOR EXECUTIVES' COMPENSATION IN ORDER TO ENSURE THAT THE COMMITTEE IS FULLY INFORMED OF THE COMPLETE COMPENSATION PACKAGE BEFORE TAKING ANY SUCH ACTION - REVIEWS THE ANNUAL FORM 990 DISCLOSURES RELATING TO EXECUTIVE COMPENSATION TO ENSURE THE DISCLOSURES ACCURATELY RECONCILE TO THE COMPENSATION PACKAGES APPROVED BY THE COMMITTEE. AS STATED, THE COMPENSATION COMMITTEE RETAINS AN EXTERNAL INDEPENDENT COMPENSATION CONSULTING FIRM TO ASSIST THE COMMITTEE. IN 2011 THE COMMITTEE ENGAGED A NATIONALLY RECOGNIZED COMPENSATION CONSULTING FIRM WITH SUBSTANTIAL HEALTHCARE EXPERIENCE. THIS FIRM REVIEWED AND OPINED AS TO THE REASONABLENESS OF THE TOTAL COMPENSATION PACKAGE OF THE PRESIDENT/CEO, SENIOR EXECUTIVE MANAGEMENT, AND OTHER EXECUTIVE MANAGEMENT IDENTIFIED BY THE COMMITTEE AS POTENTIAL DISQUALIFIED PERSONS. THE COMMITTEE PERIODICALLY REVIEWS THE RELATIONSHIP BETWEEN BANNER HEALTH AND EACH CONSULTANT TO ENSURE THE CONSULTANT'S INDEPENDENCE. IN CONNECTION WITH EACH SUCH EVALUATION, THE COMMITTEE REQUESTS A WRITTEN CERTIFICATION FROM EACH CONSULTANT THAT: - INCLUDES AN INDEPENDENCE ATTESTATION AFFIRMING THAT THE CONSULTANT HAS CONDUCTED ITS OWN INTERNAL ASSESSMENT AND, BASED ON SUCH ASSESSMENT AND ITS INTERNAL CONTROLS, CONCLUDED THAT IT HAS PERFORMED ITS SERVICES FOR THE COMMITTEE IN AN INDEPENDENT MANNER AND IS INDEPENDENT AS DEFINED IN THE INTERMEDIATE SANCTION REGULATIONS UNDER CODE SECTION 4958 - CONFIRMS THAT THE CONSULTANT REPORTS TO THE COMMITTEE THROUGH THE CHAIR OF THE COMMITTEE AND THAT ALL CONSULTING ACTIVITY FOR BANNER HEALTH CONDUCTED BY SUCH CONSULTANT DURING THE PRECEDING YEAR WAS CONDUCTED WITH THE KNOWLEDGE AND CONSENT OF THE CHAIR OF THE COMMITTEE - DETAILS THE AMOUNTS PAID BY BANNER HEALTH TO THE CONSULTANT IN ITS CAPACITY AS AN EXTERNAL COMPENSATION CONSULTANT TO THE COMMITTEE, AND THE AMOUNTS PAID BY BANNER HEALTH, IF ANY, TO THE CONSULTANT AND ITS AFFILIATES FOR ANY OTHER ENGAGEMENTS. WITH THE ASSISTANCE OF THE INDEPENDENT COMPENSATION CONSULTANT, THE COMPENSATION COMMITTEE ANNUALLY REVIEWS THE PERFORMANCE OF THE PRESIDENT/CEO, AND RECOMMENDS ADJUSTMENTS TO HIS BASE SALARY AS DEEMED APPROPRIATE BASED UPON THE REVIEW, SUBJECT TO CONFIRMATION FROM THE CONSULTANT (WHO ATTENDS SUCH MEETING) THAT THE RECOMMENDATION IS APPROPRIATE AND WILL NOT RESULT IN THE OVERALL COMPENSATION OF THE PRESIDENT/CEO BECOMING UNREASONABLE. THE RECOMMENDATION IS THEN PRESENTED TO THE FULL BOARD OF DIRECTORS, WHICH THEN VOTES UPON THE RECOMMENDATION (WITH THE PRESIDENT/CEO ABSENT FROM THIS PORTION OF THE MEETING). IN ORDER TO ENSURE THAT THE COMPENSATION DECISION IS SUBJECT TO THE ACTION OF INDEPENDENT DIRECTORS, THE BOARD MAY NOT APPROVE A SALARY ACTION DIFFERENT FROM THAT RECOMMENDED BY THE COMPENSATION COMMITTEE WITHOUT THE CONCURRENCE OF THE COMMITTEE. THE PRESIDENT/CEO ESTABLISHES THE BASE SALARY OF THE EXECUTIVES WHO DIRECTLY REPORT TO HIM, AND THOSE EXECUTIVES IN TURN ESTABLISH THE BASE SALARY OF THOSE INDIVIDUALS WHO REPORT TO THEM. ALL BASE SALARIES ARE, HOWEVER, BASED UPON POSITION-SPECIFIC MARKET DATA PROVIDED BY THE BANNER COMPENSATION AND BENEFITS DEPARTMENT. THESE RANGES ARE ESTABLISHED IN ACCORDANCE WITH AN EXECUTIVE COMPENSATION PHILOSOPHY THAT IS ESTABLISHED, AND PERIODICALLY REVIEWED, BY THE COMPENSATION COMMITTEE. IN ADDITION, EXECUTIVES AND THOSE WHO REPORT TO THEM MAY NOT RECEIVE ANNUAL INCREASES GREATER THAN THOSE ESTABLISHED THROUGH THE PERFORMANCE MANAGEMENT SYSTEM AND WITHIN OVERALL BUDGET TARGETS, WHICH ARE APPLICABLE TO ALL EXEMPT EMPLOYEES THROUGHOUT BANNER. PERIODIC EQUITY ADJUSTMENTS MAY BE MADE UPON APPROVAL OF THE COMPENSATION AND BENEFITS DEPARTMENT BASED UPON SPECIFIC MARKET DATA. THE COMPENSATION COMMITTEE RECEIVES AN ANNUAL REPORT FROM THE COMPENSATION AND BENEFITS DEPARTMENT SHOWING THAT BASE SALARIES ARE BEING MAINTAINED CONSISTENT WITH THE EXECUTIVE COMPENSATION PHILOSOPHY APPROVED BY THE COMMITTEE. AS STATED IN THE RESPONSE TO SCHEDULE J, PART I, LINE 7, THE SIGNIFICANT NON-FIXED COMPONENTS OF THE COMPENSATION OF THE PRESIDENT/CEO AND OTHER SENIOR MANAGEMENT ARE ESTABLISHED AND MONITORED BY THE COMPENSATION COMMITTEE WITH THE ASSISTANCE OF THE INDEPENDENT COMPENSATION CONSULTANT AND ARE INCLUDED IN THE ANNUAL REASONABLENESS OPINION RENDERED BY THE INDEPENDENT COMPENSATION CONSULTANT. CONTEMPORANEOUS MINUTES ARE KEPT OF ALL MEETINGS OF THE COMPENSATION COMMITTEE AND OF THE ACTIONS OF THE BOARD OF DIRECTORS IN APPROVING THE COMPENSATION OF PRESIDENT/CEO AND REVIEWING AND MONITORING THE COMPENSATION FOR ALL OTHER SENIOR EXECUTIVES AND TOP MANAGEMENT. THE COMPENSATION REVIEW PROCESS WAS LAST COMPLETED IN 2015. FORM 990, PART VI, LINE 19 THE ORGANIZATION'S AUDITED FINANCIAL STATEMENTS, CONFLICT OF INTEREST POLICY, AND TAX RETURNS ARE AVAILABLE UPON REQUEST. COPIES ARE MAINTAINED AT EACH ADMINISTRATIVE OFFICE AND IN THE LEGAL AND TAX DEPARTMENTS. THE ORGANIZATION'S GOVERNING DOCUMENTS ARE NOT REQUIRED TO BE MADE AVAILABLE TO THE PUBLIC AND THEREFORE THEY ARE NOT MADE PUBLIC. FORM 990, PART VII, SECTION A CERTAIN INDIVIDUALS WERE REPORTED AS KEY EMPLOYEES IN PRIOR YEARS WHO DID NOT MEET THE RESPONSIBILITY TEST REQUIRED TO BE CONSIDERED A KEY EMPLOYEE. AS SUCH, THESE INDIVIDUALS ARE NOT BEING REPORTED AS KEY EMPLOYEES. ADDITIONALLY, THESE INDIVIDUALS ARE NOT BEING REPORTED AS FORMER KEY EMPLOYEES BECAUSE THEY HAVE NEVER MET THE DEFINITION OF A "KEY EMPLOYEE" AS PER THE FORM 990 INSTRUCTIONS. FORM 990, PART VII, SECTION B COMPENSATION AMOUNTS OF THE FIVE HIGHEST PAID INDEPENDENT CONTRACTORS INCLUDE ALL PAYMENTS MADE TO THE INDEPENDENT CONTRACTORS AND MAY INCLUDE GOODS/MATERIALS BECAUSE BREAKDOWN WAS NOT AVAILABLE. FORM 990, PART XI, LINE 9 INTERCOMPANY TRANSFERS $(201,662,878) RESTRICTED CONTRIBUTIONS $ 32,410,196 DISTRIBUTIONS TO MINORITY EQUITY $ (14,280,000) EQUITY TRANSFERS ON MERGERS $ 34,238,936 ------------ TOTAL $(149,293,746) ============ Banner Imaging Associates PLC 2901 N Central Ave Ste 160 Phoenix AZ 85012 204392289 Inactive AZ 0 0 BANNER HLTH Banner Pharmacy Services LLC 2901 N Central Ave Ste 160 Phoenix AZ 85012 901025110 Medical Svcs AZ 40662068 25507227 BANNER HLTH Banner Surgery Centers LLC 525 W Brown Road Mesa AZ 85201 860788300 Surgery Ctr AZ 322 730045 BANNER HLTH BTMC MOB LLC 2901 N Central Ave Ste 160 Phoenix AZ 85012 901026040 MOB DE 917353 14802802 BANNER HLTH Horizon Laboratory LLC 2555 East 13th Street Greeley CO 80537 900471017 Laboratory CO 8265229 1919489 BANNER HLTH Laboratory Sciences of Arizona LLC 2901 N Central Ave Ste 160 Phoenix AZ 85012 860833952 Laboratory AZ 95080279 12180789 BANNER HLTH Loveland Medical Enterprises LLC 2000 N Boise Avenue Loveland CO 80538 470909771 MOB CO 2533641 19444714 McKee Med H McKee Medical Holdings LLC 1801 16th Street Greeley CO 80631 900078450 Holding Co CO 299444 1293334 BANNER HLTH Mountain Vista Orthopaedic Surgery Ctr 5890 W 13th Street Suite 102 Greeley CO 90834 710936920 OP Surg Ctr CO 2533266 718207 BANNER HLTH Banner Estrella Surgery Center 9301 W Thomas Road Phoenix AZ 85037 200226688 Surgery Ctr DE 0 517816 Banner Surg Loveland Surgical Enterprise 2555 East 13th Street Greeley CO 80537 141885420 Surgery Ctr CO 2637816 744319 McKee Med H Banner-Univ Med Ctr Tucson Campus LLC 1501 N Campbell Ave Tucson AZ 85724 901074557 Medical Svcs AZ 557888444 434041340 BANNER HLTH Banner-Univ Med Ctr South Campus LLC 2800 E Ajo Way Tucson AZ 85713 901074558 Medical Svcs AZ 120087544 50245686 BANNER HLTH 1748 LLC 655 E River Road Tucson AZ 85704 450233470 Inactive AZ 0 0 BUMC Tucson Tucson SRS Leasing LLC 1501 N Campbell Ave Tucson AZ 85724 205641701 Inactive AZ 0 0 BUMC Tucson Banner-Univ Med Crisis Response Ctr 2802 E District Street Tucson AZ 85714 901116155 Medical Svcs AZ 5784100 2935172 BANNER HLTH Banner Network Colorado LLC 7251 W 4th Street Greeley CO 80634 901119093 Health Svcs CO 0 0 BANNER HLTH Banner Alzheimers Foundation 2901 N Central Ave Suite 160 Phoenix AZ 85012 204862361 Support AZ 501(C)(3) 7 BANNER HLTH true Banner Health Foundation 2901 N Central Ave Suite 160 Phoenix AZ 85012 942545356 Support AZ 501(C)(3) 7 BANNER HLTH true Banner Medical Group 2901 N Central Ave Suite 160 Phoenix AZ 85012 900532830 Medical Svcs AZ 501(C)(3) 3 BANNER HLTH true Banner Medical Group Colorado 2901 N Central Ave Suite 160 Phoenix AZ 85012 900532831 Medical Svcs CO 501(C)(3) 3 BANNER HLTH true Casa Grande Community Hosp Foundation 1800 E Florence Blvd Casa Grande AZ 85122 311726569 Support AZ 501(C)(3) 7 BANNER HLTH true Good Samaritan Community Fdn (thru 715) 2901 N Central Ave Suite 160 Phoenix AZ 85012 866306490 Support AZ 501(C)(3) 11A-1 BANNER HLTH true Banner-University Medical Group 2901 N Central Ave Suite 160 Phoenix AZ 85012 942958258 Medical Svcs AZ 501(C)(3) 3 BANNER HLTH true Univ Phys Hlthcare Comm Hlth (thru 615) 2901 N Central Ave Suite 160 Phoenix AZ 85012 264586679 Medical Svcs AZ 501(C)(3) 3 BUMG true The Univ of Az Health Plans-Family Care 2901 N Central Ave Suite 160 Phoenix AZ 85012 463766901 Health Ins. 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