2014-08-14T13:45:50-05:00 2013-12-31 450310328 BRADY MARTZ AND ASSOCIATES PC PO BOX 14296 GRAND FORKS ND 582084296 990 2013-01-01 450359167 COMMUNITY VIOLENCE INTERVENTION CENTER COMM 7017460405 211 SOUTH 4TH STREET GRAND FORKS ND 58201 KRISTI HALL-JIRAN EXECUTIVE DIRECTOR 7017460405 2014-08-06 1 JANELLE MULROY P00167925 7017754685 2013 2015-11-30 17:44:51Z KRISTI HALL-JIRAN 211 SOUTH 4TH STREET GRAND FORKS ND 58201 3475090 0 X WWW.CVICONLINE.ORG X 1980 ND TO ASSIST VICTIMS OF VIOLENCE AND TO PROMOTE SAFETY, PEACE AND RESPECT FOR ALL INDIVIDUALS. 12 12 79 212 0 0 2124098 2460293 232400 246183 7108 18701 453274 684721 2816880 3409898 162153 137881 0 0 1959463 2007137 0 185172 406844 527171 452257 2648787 2782447 168093 627451 2281227 3051988 127228 234459 2153999 2817529 X TO ASSIST VICTIMS OF VIOLENCE AND TO PROMOTE SAFETY, PEACE AND RESPECT FOR ALL INDIVIDUALS. 0 0 977736 136205 100000 LIGHT OF HOPE PROGRAM: LIGHT OF HOPE PROVIDES THE ONLY PLACE OF REFUGE IN OUR COMMUNITY FOR ADULTS AND CHILDREN WHO ARE BEING ABUSED IN THEIR OWN HOMES OR HARMED BY SEXUAL VIOLENCE, OFFERING A SAFE WAY THROUGH THE CRISIS AND SUPPORT TOWARD ACHIEVING LONG-TERM STABILITY. IN 2013, WE SERVED 1,636 ADULTS AND CHILDREN. OUR CLIENTS TELL US THAT OUR SERVICES ARE MAKING A DIFFERENCE: 98% OF 242 CLIENTS SURVEYED IN 2013 REPORTED THAT OUR SERVICES WERE BENEFICIAL TO THEIR LIVES. SERVICES INCLUDE: 1. LIFELINE TO SAFETY: OUR CRISIS SERVICES PROVIDE A LIFELINE THAT ENSURES SAFETY, INCLUDING SHELTER, 24-HOUR CRISIS LINE, ASSISTANCE WITH PROTECTION ORDERS, LEGAL REPRESENTATION, ADVOCACY, COLLABORATION WITH LAW ENFORCEMENT, CHILD PROTECTIVE SERVICES AND OTHERS, EMERGENCY FINANCIAL ASSISTANCE AND RELATED SUPPORT. OF 169 CLIENTS SURVEYED, 96% SAID THEY FELT SAFER AFTER RECEIVING CRISIS SERVICES. INDIVIDUALS HAVE TOLD US: "YOU HAVE BEEN MY LIFE SAVER." "THIS CENTER HAS LITERALLY SAVED MY LIFE. I AM SO THANKFUL FOR CVIC. I DON'T KNOW WHERE I'D BE WITHOUT IT!" 2. HEALING: OUR SERVICES PROMOTE STABILITY AND HEALING, HELPING ADULTS AND CHILDREN TO COPE WITH THE TRAUMA OF VIOLENCE, TEACHING CHILDREN NONVIOLENT WAYS OF RELATING, AND ASSISTING FAMILIES IN FOSTERING POSITIVE RELATIONSHIPS. WE OFFER INNOVATIVE COUNSELING AND THERAPY GROUPS FOR TEENS, GROUPS AND PLAY THERAPY FOR YOUNG CHILDREN, AND SUPPORT GROUPS, COUNSELING AND PARENTING EDUCATION FOR ADULTS. OF 157 ADULT CLIENTS SURVEYED, 94% STATED THEY INCREASED KNOWLEDGE OF THE DYNAMICS OF VIOLENCE, AND 90% OF 174 SHOWED IMPROVEMENT IN EMOTIONAL CONDITION. CHILD/YOUTH OUTCOMES WERE ALSO POSITIVE: 94% OF 52 SURVEYED OR RATED INCREASED KNOWLEDGE OF ABUSE AND NONVIOLENT WAYS OF RELATING, AND 92% EXHIBITED A POSITIVE CHANGE IN RELATIONSHIP SKILLS: INDIVIDUALS HAVE TOLD US: "I AM NOT AS SAD AS I USED TO BE, AND I DO NOT FEEL THE NEED TO SELF HARM ANYMORE." "IT (COUNSELING) HAS BEEN VERY HELPFUL TO ME. I WAS IN A VERY BAD SITUATION AND THEY HELPED ME A LOT."3. EMPOWERMENT: LOCALLY, 30% OF ADULTS AND CHILDREN FLEEING DOMESTIC VIOLENCE BECAME HOMELESS, WITH THE NUMBER OF VICTIMS BECOMING HOMELESS INCREASING NEARLY 40% OVER THE PAST FIVE YEARS, FROM 244 IN 2009 TO 336 IN 2013. OUR SELF-SUFFICIENCY SERVICES PROVIDE RELIEF TO FAMILIES IN DIRE STRAITS AND ASSIST THEM IN ATTAINING FINANCIAL INDEPENDENCE. CAREER COUNSELING: WE HELP INDIVIDUALS TO IDENTIFY EDUCATIONAL AND CAREER GOALS, APPLY TO INSTITUTIONS OF HIGHER LEARNING, FINANCIAL AID AND EMPLOYMENT, GAIN ACCESS TO JOBS, AND INCREASE MONEY MANAGEMENT SKILLS. IN 2013, 99% OF 73 CLIENTS TOOK STEPS TOWARD SECURING JOBS OR HIGHER EDUCATION. HOUSING ASSISTANCE: WE HELP INDIVIDUALS TO SECURE LOW-INCOME HOUSING OR OTHER OPTIONS, AND PROVIDE TRANSITIONAL HOUSING FOR SINGLE-PARENT FAMILIES WORKING TO ATTAIN SELF-SUFFICIENCY. IN 2013, 97% OF 250 CLIENTS TOOK STEPS TOWARD SECURING PERMANENT HOUSING, AND 100% OF FIVE TRANSITIONAL HOUSING CLIENTS TOOK STEPS TOWARD MEETING THEIR SELF-SUFFICIENCY GOALS. INDIVIDUALS HAVE TOLD US: "YOU GUYS HAVE HELPED ME MORE THAN YOU WILL EVER KNOW." "THERE IS A SIGN BY THE ELEVATOR THAT SAYS, "ELEVATOR TO FREEDOM." IT MADE ME CRY BECAUSE I DO FEEL LIKE I AM ON MY WAY TO FREEDOM." 189155 461 40000 PATHWAYS TOWARD JUSTICE PROGRAM: PATHWAYS TOWARD JUSTICE PROVIDES CRIMINAL JUSTICE ADVOCACY AND SUPPORT FOR VICTIMS OF CRIME, INCLUDING ASSAULT, RAPE, SEXUAL ABUSE, BURGLARY, TERRORIZING, MANSLAUGHTER, MURDER, HARASSMENT AND OTHER CRIMES. IN 2013, WE SERVED 857 ADULTS AND CHILDREN. OF 100 CLIENTS SURVEYED, 98% SAID OUR SERVICES WERE BENEFICIAL TO THEIR LIVES. INDIVIDUALS HAVE TOLD US: "SHE WAS MOST HELPFUL AND A HIGHLY SKILLED ADVOCATE. SHE WAS SENSITIVE, HELPFUL, AND CONSCIENTIOUS." "THIS PROGRAM IS REMARKABLE AND PROVIDES GUIDANCE AND DIRECTION. I PERSONALLY AM EXTREMELY GRATEFUL FOR THEIR INTERVENTION AND ASSISTANCE THROUGH THIS RATHER DIFFICULT TIME."SERVICES INCLUDE:1. ADVOCACY TO ENSURE RIGHTS: WE HELP VICTIMS OF CRIME NAVIGATE THE COURT SYSTEM, ASSISTING BOTH ADULTS AND CHILDREN IN COPING WITH THE TRAUMATIC EFFECTS OF VICTIMIZATION AND THE DEMANDS OF JUSTICE SYSTEM INVOLVEMENT. WE ARE INVOLVED WITH CASES THROUGH EVERY STEP OF BOTH THE CRIMINAL JUSTICE AND JUVENILE COURT SYSTEMS, NOTIFY CLIENTS OF THEIR CASE STATUS, ADVOCATE ON THEIR BEHALF, AND ASSIST THEM IN OBTAINING STATE FUNDS TO PAY FOR MEDICAL AND OTHER BILLS RESULTING FROM THE CRIME AND IN ACCESSING OTHER COMMUNITY SERVICES. IN 2013, 98% OF 101 CLIENTS SURVEYED SAID THEY WERE KEPT WELL INFORMED ABOUT THEIR CASE.2. COLLABORATION TO INCREASE VICTIM PARTICIPATION IN THE CRIMINAL JUSTICE PROCESS: WE ASSIST VICTIMS OF CRIME IN BECOMING ACTIVE PARTICIPANTS IN THE PROCESS, FROM PRESSING CHARGES TO COMPLETING VICTIM IMPACT STATEMENTS. WE COLLABORATE EXTENSIVELY WITH PROSECUTORS, LAW ENFORCEMENT AND COURT PERSONNEL TO ENSURE THAT VICTIMS' QUESTIONS AND CONCERNS ARE ADDRESSED AND THAT THEY ARE PREPARED PRIOR TO THEIR CASES GOING TO TRIAL. WE ALSO WORK WITH HUMAN SERVICE AND OTHER AGENCIES TO ENSURE VICTIMS RECEIVE NEEDED SERVICES THAT WILL FACILITATE THEIR WELL-BEING. 521514 30000 COMMUNITY INNOVATIONS PROGRAM: COMMUNITY INNOVATIONS WORKS ON A COMMUNITY LEVEL TO BOTH PREVENT DOMESTIC AND SEXUAL VIOLENCE AND TO ENHANCE THE WAY IN WHICH WE COLLABORATIVELY RESPOND TO VIOLENCE, OFFERING BROAD-BASED PREVENTION EDUCATION FOR ADULTS AND YOUTH, PROFESSIONAL TRAINING AND COLLABORATION. SERVICES INCLUDE: 1. COMMUNITY EDUCATION AND TRAINING: IN 2013, WE PROVIDED 336 EDUCATION AND TRAINING PRESENTATIONS TO 9,843 PEOPLE, INCLUDING 1,851 PROFESSIONALS, 2,017 CHILDREN AND YOUTH, AND 5,975 ADULTS. OF 1,065 PEOPLE SURVEYED, 98% SAID OUR PRESENTATIONS WERE BENEFICIAL TO THEM. INDIVIDUALS HAVE TOLD US: "I LIKE HOW IT RELATED TO KIDS OUR AGE AS WELL AS ADULTS AND GAVE INFORMATION ABOUT DIFFERENT TYPES OF ABUSIVE RELATIONSHIPS." "I THOUGHT THE ENTIRE PRESENTATION WAS VERY INFORMATIVE. HAVING RESOURCES TO USE IN THE FUTURE WILL BE BENEFICIAL AS A PROFESSIONAL." GENERAL EDUCATION: WE OFFER EDUCATIONAL PRESENTATIONS TO SERVICE ORGANIZATIONS, PLACES OF WORSHIP AND OTHER COMMUNITY GROUPS ON DOMESTIC VIOLENCE, CHILD ABUSE, SEXUAL ASSAULT, DATING VIOLENCE, ELDER ABUSE, WHERE TO GO FOR HELP, AND CHARACTERISTICS OF HEALTHY RELATIONSHIPS. OF 418 EDUCATION PARTICIPANTS SURVEYED IN 2013, 94% SAID OUR PRESENTATIONS INCREASED THEIR AWARENESS OF ISSUES AND SERVICES. YOUTH VIOLENCE PREVENTION: WE OFFER PROGRAMMING THAT HELPS TO PREVENT ABUSE OR SEXUAL ASSAULT BEFORE IT EVER HAPPENS THROUGH THREE PRIMARY PROGRAMS: (1) HOW TO AVOID DATING A JERK(ETTE): WE REACH HIGH SCHOOL TEENS AND YOUNG ADULTS WITH THIS ENTERTAINING HEALTHY RELATIONSHIP CURRICULUM, ADDRESSING TOPICS SUCH AS RIGHTS AND RESPONSIBILITIES OF INDIVIDUALS WITHIN RELATIONSHIPS, BOUNDARIES, AND ESTABLISHING ONE'S IDENTITY AND FUTURE PLANS. (2) FRIENDSHIPS THAT WORK: A POSITIVE FRIENDSHIP CURRICULUM: WE REACH ELEMENTARY AND MIDDLE SCHOOL YOUTH WITH A CURRICULUM DESIGNED TO FOSTER POSITIVE FRIENDSHIPS, PROVIDING SKILLS FOR DEVELOPING FUTURE HEALTHY INTIMATE RELATIONSHIPS. IN ALL OUR PRESENTATIONS TO YOUTH, 93% OF 1,065 SURVEYED SHOWED AN INCREASE IN KNOWLEDGE OF ABUSE AND HEALTHY RELATIONSHIPS. (3) COACHING BOYS INTO MEN PROVIDES HIGH SCHOOL ATHLETES WITH MENTORING AND EDUCATION ON TREATING OTHERS WITH RESPECT. PROFESSIONAL TRAINING: OUR TRAINING IS DESIGNED TO ADDRESS AREAS NEEDING IMPROVEMENT WITHIN OUR COORDINATED RESPONSE TO VIOLENCE (BELOW). WE TRAIN LAW ENFORCEMENT OFFICERS, PROSECUTORS, COURT PERSONNEL, HEALTHCARE PROFESSIONALS, EDUCATORS, FIRE/RESCUE PERSONNEL AND OTHERS TO MORE EFFECTIVELY IDENTIFY AND RESPOND TO DOMESTIC VIOLENCE, SEXUAL ASSAULT, STALKING, DATING VIOLENCE AND CHILD AND ELDER ABUSE. OF 157 PROFESSIONALS TAKING PRE-AND POST-TRAINING TESTS IN 2013, 96% DEMONSTRATED INCREASED KNOWLEDGE OR ANSWERED ALL QUESTIONS CORRECTLY ON BOTH. FURTHER, 95% OF 641 PROFESSIONALS SURVEYED INDICATED CVIC'S TRAINING PROVIDED THEM WITH KNOWLEDGE OR SKILLS THAT WILL ASSIST THEM IN THEIR LINE OF WORK.2. COLLABORATIVE PROJECTS COORDINATED COMMUNITY RESPONSE (CCR) PROJECT: WE SPEARHEAD THIS MAJOR COLLABORATIVE EFFORT INVOLVING 115 LOCAL INDIVIDUALS AND 13 KEY AGENCIES THAT COLLABORATE CLOSELY TO TRACK CASES OF DOMESTIC AND SEXUAL VIOLENCE THROUGH THE CRIMINAL JUSTICE SYSTEM, ANALYZE COMPUTERIZED DATA TO DETERMINE GAPS IN OUR SYSTEM'S RESPONSE, AND PARTICIPATE IN TRAINING AND DIALOGUE TO STRATEGICALLY ADDRESS THE GAPS. OUR PROJECT HAS CONDUCTED SAFETY ASSESSMENTS, REVISED POLICIES AND PROCEDURES, AND DEVELOPED STRATEGIES THAT HAVE MARKEDLY IMPROVED OUR RESPONSE TO LETHAL SITUATIONS, CHILDREN, RURAL, ELDERLY, MILITARY AND OTHERS IMPACTED BY DOMESTIC AND SEXUAL VIOLENCE. OUR PROGRESS INCLUDES: CHILDREN ARE SAFER, AS LAW ENFORCEMENT RESPONDING TO 911 CALLS INCREASED REPORTS OF CHILD ABUSE OR NEGLECT FROM 30% OF REPORTS THAT NOTED CHILD WITNESSES IN 2002 TO 98% IN 2013. PROSECUTION INCREASED THE CONVICTION RATE IN DOMESTIC VIOLENCE CASES FROM 65% IN 2005 TO 79% IN 2013. DEFENDANTS CONVICTED AND ORDERED INTO CVIC'S OFFENDER PROGRAM INCREASED FROM 23% OF OFFENDERS SENTENCED IN 2006 TO 40% IN 2013. SAFER TOMORROWS PROJECT: THIS PROJECT INVOLVES PROFESSIONALS FROM MORE THAN 40 AGENCIES WORKING TOGETHER TO REDUCE AND END CHILDHOOD EXPOSURE TO VIOLENCE. OVER THE PAST YEAR WE PROVIDED BULLYING PREVENTION EDUCATION TO MORE THAN 9,800 STUDENTS (SOME DUPLICATION AMONG EDUCATIONAL PROGRAMS), IN ADDITION TO MANY OTHER INITIATIVES.SAFER TOMORROWS WAS ONE OF FOUR PROJECTS IN THE NATION TO BE FULLY FUNDED BY THE U.S. DEPARTMENT OF JUSTICE DEFENDING CHILDHOOD INITIATIVE TO DEVELOP AND IMPLEMENT A PLAN TO ADDRESS THE NEEDS OF LOCAL CHILDREN EXPOSED TO VIOLENCE. THE CITY OF GRAND FORKS, CVIC, LUTHERAN SOCIAL SERVICES OF ND AND GRAND FORKS PUBLIC SCHOOLS PROVIDE LEADERSHIP TO THE PROJECT. USING A MAJOR COMMUNITY NEEDS AND RESOURCES ASSESSMENT TO PROVIDE DIRECTION, WE COLLABORATIVELY DEVELOPED A STRATEGIC PLAN TO PROVIDE AN OUTCOME-DRIVEN ROAD MAP FOCUSING ON THREE AREAS: (1) PREVENTION, INCLUDING HEALTHY RELATIONSHIP EDUCATION IN SCHOOLS ACROSS THE COUNTY, A PUBLIC AWARENESS CAMPAIGN, COACHING BOYS WITHIN SPORTS PROGRAMS TO NEVER EQUATE VIOLENCE WITH STRENGTH, AND EXPANSION OF A HOME VISITING PROGRAM TO PREVENT CHILD MALTREATMENT; (2) INTERVENTION, INCLUDING NEW THERAPY FOR CHILD AND YOUTH VICTIMS OF ALL CRIME, EXPANDED RESTORATIVE JUSTICE SERVICES, PROFESSIONAL COLLABORATION, TRAINING AND RELATED AREAS; AND (3) DATA, INVOLVING COLLECTION AND ANALYSIS TO BETTER UNDERSTAND AND RESPOND TO LOCAL VIOLENCE. 140743 47696 NEW CHOICES PROGRAM: NEW CHOICES PREVENTS VIOLENCE WITHIN FAMILIES, ADDRESSING THE ROOT CAUSES OF VIOLENCE THROUGH THE TREATMENT OF OFFENDERS TO NOT ONLY PROTECT VICTIMS BUT TO PREVENT CHILDREN FROM LEARNING VIOLENT BEHAVIORS AND THUS STOP THE INTERGENERATIONAL CYCLE OF VIOLENCE. THIS PROGRAM IS THE ONLY ONE IN THE AREA THAT MEETS THE NORTH DAKOTA STATE STANDARDS FOR OFFENDER TREATMENT. STUDY SHOWS PROGRAM PROGRESS: RECENT DATA ON OUR OFFENDER PROGRAM SUGGESTS VERY POSITIVE RESULTS. A 2014 STUDY CONDUCTED BY CVIC USING LAW ENFORCEMENT, COURT AND CVIC'S NEW CHOICES PROGRAM DATA AND TRACKING 219 OFFENDERS COMPLETING THE PROGRAM BETWEEN 2004 AND 2011 REVEALED THAT THESE MEN SHOWED A DRASTIC DROP IN SYSTEM INVOLVEMENT DURING THE TWO YEARS FOLLOWING TREATMENT (THROUGH 2013): 70% DECREASE IN LAW ENFORCEMENT INVOLVEMENT NEEDED AT THOSE HOMES, FROM 397 INCIDENT REPORTS INVOLVING 159 OFFENDERS PRIOR TO COMPLETING TREATMENT TO 118 REPORTS INVOLVING 58 OFFENDERS IN THE TWO YEARS AFTERWARD. 91% DROP IN PROTECTION ORDERS, FROM 45 ORDERS PLACED UPON 37 OFFENDERS PRIOR TO COMPLETING TREATMENT TO 5 ORDERS ON 5 OFFENDERS IN THE TWO YEARS AFTERWARD. 86% DECREASE IN CRIMINAL DOMESTIC VIOLENCE CHARGES, FROM 293 CHARGES ON 142 OFFENDERS PRIOR TO COMPLETING TREATMENT TO 41 CHARGES ON 20 OFFENDERS IN THE TWO YEARS AFTERWARD.SERVICES INCLUDE:1. EVIDENCE-BASED TREATMENT WITH A COMPONENT ON FATHERHOOD: AFTER CONDUCTING AN INTAKE ASSESSMENT TO DETERMINE IF INDIVIDUALS ARE APPROPRIATE FOR OUR PROGRAM, WE PROVIDE FOUR, ONGOING 27-SESSION GROUPS FOR MEN WHO HAVE ABUSED THEIR PARTNERS. WE INVOLVE BOTH EDUCATIONAL AND THERAPEUTIC FORMATS TO CHALLENGE THEIR BELIEF SYSTEMS REGARDING VIOLENCE AND TEACH SKILLS THAT FACILITATE CHANGE IN THEIR BEHAVIOR. WITH EACH TOPIC, WE OFFER A HEALTHY METHOD FOR PARTICIPANTS TO PRACTICE AND APPLY. FOCUS ON FATHERHOOD AND EFFECTS ON CHILDREN: OUR FATHERHOOD COMPONENT IS PROGRESSIVE, LOOKING FIRST AT THE MESSAGES THEY LEARNED FROM THEIR FAMILIES AND SOCIETY ABOUT THE ROLE OF FATHERS, MOVING INTO HOW VIOLENCE AFFECTS CHILDREN AND THE PARENT-CHILD RELATIONSHIP THAT INVOLVES VIDEOS AND ARTWORK DEPICTING VIOLENCE FROM A CHILD'S PERSPECTIVE, AND THEN INVOLVING DISCUSSION AND ROLE PLAYS ABOUT RESPONSIBLE PARENTING. OFTEN, THIS IS THE POINT IN WHICH MEN RAISED IN VIOLENT HOMES BEGIN TO UNDERSTAND HOW THEIR VIOLENCE HURTS THEIR OWN FAMILY, MAKING COMMENTS SUCH AS, "I'M TURNING INTO MY DAD." MOST OF THE MEN DESCRIBE THE IMPACT THIS COMPONENT HAS ON THEM, GREATLY INCREASING THEIR DESIRE TO CHANGE.IN 2013, WE SERVED 123 MEN, WITH 84 PARTICIPATING IN GROUP TREATMENT. OF 30 MEN COMPLETING GROUP DURING THE YEAR, 83% DEMONSTRATED INCREASED KNOWLEDGE OF DOMESTIC VIOLENCE AND AWARENESS OF THEIR INDIVIDUAL ABUSE OF POWER AND CONTROL. MEN COMMENTED AS FOLLOWS: "I HAVE TO SAY THAT I'VE LEARNED A LOT OVER THIS SIX-MONTH JOURNEY. NEW WAYS TO EXPRESS MYSELF, TO COMMUNICATE BETTER, AND HOW TO BEST RESPECT MY PARTNER IS WHAT COMES TO MIND. I AM THANKFUL FOR THE TEACHERS AND THIS PROGRAM FOR THEIR INSIGHT, THEIR SUCCESSES, AND THEIR DOWNFALLS. THIS EXPERIENCE WILL CARVE ITSELF ETERNALLY INTO MY FOUNDATION, AND I AM GRATEFUL FOR ALL OF YOU." "I'M NOT AS QUICK TO JUMP TO CONCLUSIONS OR ASSUME THE WORST."2. INTERAGENCY COLLABORATION AND NATIONALLY RECOGNIZED DATA TRACKING SYSTEM: A KEY ELEMENT IN THE SUCCESS OF OUR PROGRAM IS CLOSE COLLABORATION WITH THE COORDINATED COMMUNITY RESPONSE PROJECT (ABOVE) REGARDING MEN COURT-ORDERED INTO TREATMENT TO ENSURE THERE IS A SYSTEM IN PLACE TO ENSURE THEY FOLLOW THROUGH WITH THE ORDER. LAST YEAR, 88% OF MEN SERVED WERE COURT ORDERED TO ATTEND. THE CCR PROJECT'S COMPUTERIZED TRACKING SYSTEM PROVIDES US WITH INFORMATION ON OFFENDERS TO MONITOR THE EFFECTIVENESS OF OUR PROGRAM, TRACKING THEIR INVOLVEMENT WITH THE CRIMINAL JUSTICE SYSTEM BOTH BEFORE AND AFTER THEY HAVE COMPLETED OUR PROGRAM.3. VICTIM OUTREACH AND SAFETY PLANNING: A VICTIM ADVOCATE CONTACTS THE INTIMATE PARTNERS OF MEN IN TREATMENT TO OFFER SERVICES AND PROVIDE SAFETY PLANNING. IN 2013, 96% OF 113 VICTIMS FOR WHOM WE HAD CONTACT INFORMATION WERE OFFERED SERVICES AND MADE AWARE OF SAFETY CONCERNS WHEN NEEDED; 73 RECEIVED ONGOING SERVICES FROM CVIC'S LIGHT OF HOPE PROGRAM.4. GROUPS FOR WOMEN WHO HAVE USED VIOLENCE IN THEIR RELATIONSHIPS: WE OFFER 13-SESSION GROUPS FOR FEMALES WHO HAVE BEEN VIOLENT WITH THEIR INTIMATE PARTNERS TO PROVIDE EDUCATION ABOUT SKILLS THAT FACILITATE A CHANGE IN BEHAVIOR AND HEALTHY ALTERNATIVES TO VIOLENCE FOR PARTICIPANTS TO PRACTICE AND APPLY. IN 2013, WE SERVED 28 WOMEN, WITH 17 PARTICIPATING IN GROUP TREATMENT. OF 7 WOMEN COMPLETING GROUP DURING THE YEAR, 100% DEMONSTRATED INCREASED KNOWLEDGE OF DOMESTIC VIOLENCE AND THEIR INDIVIDUAL USE OF VIOLENCE. WOMEN COMMENTED AS FOLLOWS: "I HANDLE SITUATIONS THAT GET ME ANGRY A LOT BETTER." "I RECOGNIZE BEHAVIORS THAT AREN'T OKAY AND EITHER ADDRESS THEM AND FIX IT OR LET IT GO. THERE'S NO REASON TO BE IN THAT SITUATION." 175000 1215 28487 KIDS FIRST PROGRAM: KIDS FIRST PROVIDES SUPERVISED CHILD VISITATIONS AND EXCHANGES TO ENSURE THE SAFETY OF AT-RISK CHILDREN AND PARENTS, PROMOTE POSITIVE PARENT-CHILD RELATIONSHIPS, AND HELP FAMILIES THROUGH DIFFICULT OR TRANSITIONAL PERIODS, SUCH AS ABUSE OR NEGLECT, DOMESTIC VIOLENCE, AND OTHER SITUATIONS. WE OFFER A SAFE ENVIRONMENT THAT FEATURES A HIGH LEVEL OF SECURITY, INCLUDING A WALK-THROUGH METAL DETECTOR, ELECTRONIC MONITORING SYSTEMS AND ALARM BUTTONS THAT ARE LINKED TO LAW ENFORCEMENT. WE COLLABORATE CLOSELY WITH THE COURTS AND SOCIAL SERVICES TO ENSURE THE SAFETY OF CHILDREN AND FAMILIES. IN 2013, WE SERVED 181 CHILDREN AND 227 ADULTS (106 FAMILIES), PROVIDING 859 SUPERVISED PARENTING TIME SESSIONS AND 207 SUPERVISED EXCHANGES OF CHILDREN. OF 84 PEOPLE SURVEYED, 88% WERE SATISFIED WITH SERVICES (MANY ARE MANDATED TO RECEIVE SERVICES). INDIVIDUALS HAVE TOLD US: "KIDS FIRST HELPED MY KIDS ADAPT TO SEE THEIR DAD AGAIN." "I GREATLY ENJOY HAVING THIS SAFE PLACE TO VISIT MY CHILD."SERVICES INCLUDE:1. SUPERVISED PARENTING TIME: SUPERVISED PARENTING TIME ENSURES THE SAFETY OF CHILDREN AND PROMOTES HEALTHY PARENT-CHILD INTERACTIONS. WE PROVIDE SEPARATE ROOMS FURNISHED WITH COMFORTABLE FURNITURE, BOOKS, TOYS AND GAMES THAT PROMOTE LEARNING AND HELP PARENTS TO SPEND QUALITY TIME WITH THEIR CHILDREN. VISITS ARE SUPERVISED BY PROFESSIONAL STAFF, WHICH MONITORS INTERACTIONS, ANSWERS QUESTIONS, PROVIDES FEEDBACK AND PROMOTES POSITIVE PARENTING SKILLS. IN 2013, PARENTS WERE PROVIDED PARENTING FEEDBACK AND INFORMATION IN 91% OF THE VISITS. 2. SUPERVISED EXCHANGES: SUPERVISED EXCHANGES PROVIDE PARENTS OR CARETAKERS THAT NO LONGER LIVE TOGETHER A SAFE PLACE TO EXCHANGE THEIR CHILDREN FOR VISITATION, PREVENTING HARASSMENT OR ABUSE AND ENSURING THAT CHILDREN ARE NOT EXPOSED TO PARENTAL CONFLICTS DURING THE EXCHANGE. SCHEDULES ARE COORDINATED SO THAT THERE IS NO CONTACT BETWEEN PARENTS WHEN DROPPING OFF OR PICKING UP CHILDREN. 422848 OTHER PROGRAM SERVICES 315743 1215 499031 2004148 1 1 0 1 0 0 0 0 0 1 1 1 0 1 1 1 1 0 0 0 0 0 0 1 1 0 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1 23 0 79 1 0 0 0 0 0 0 0 0 0 0 X 12 12 0 0 0 0 0 0 0 1 1 0 0 1 1 1 1 1 1 1 1 0 X KRISTI HALL-JIRAN 7017460405 211 SOUTH 4TH STREET GRAND FORKS ND 58201 TOM ERICKSON DIRECTOR 1.00 X 0 0 0 RANDY BOETTNER DIRECTOR 1.00 X 0 0 0 DR LINDA NEUERBURG DIRECTOR 1.00 X 0 0 0 JOHN PACKETT DIRECTOR 1.00 X 0 0 0 JIM SONDREAL DIRECTOR 1.00 X 0 0 0 MARCIA KELLEY DIRECTOR 1.00 X 0 0 0 MAC SCHNEIDER DIRECTOR 1.00 X 0 0 0 DARLA ADAMS PRESIDENT-ELECT 1.00 X X 0 0 0 JOANNE GAUL DIRECTOR 1.00 X 0 0 0 JODY THOMPSON DIRECTOR 1.00 X 0 0 0 HEATHER STRANDELL PRESIDENT 1.00 X X 0 0 0 MARLENE MILLER DIRECTOR 1.00 X 0 0 0 EDIE DAHLEN DIRECTOR OF PLANNING & FIN 40.00 X 76352 0 6161 KRISTI HALL-JIRAN EXECUTIVE DIRECTOR 40.00 X 97918 0 3302 174270 0 9463 0 0 0 0 0 59844 28439 1442280 929730 113994 2460293 GRANTS FROM COUNTY & C 624100 220000 220000 PROGRAM FEES 624100 21239 21239 VISITATION PROGRAM FEE 624100 3487 3487 BATTERERS TREATMENT 624100 1457 1457 246183 13434 13434 5112 520 0 365 5112 155 5267 5267 326700 28439 64827 261873 261873 OTHER INCOME 900099 422848 422848 422848 3409898 669031 0 280574 137881 137881 187214 97667 89547 1563327 1247528 222577 93222 24407 19477 3475 1455 105150 83909 14971 6270 127039 90526 23315 13198 2950 2950 9450 9450 185172 185172 11315 11315 56712 56712 49085 49085 52501 52501 6746 6746 929 929 72743 72743 28164 28164 CONTRACTS & SERVICES 77839 77839 REPAIRS AND MAINTENANCE 24211 24211 MISCELLANEOUS 20447 20447 CAMPAIGN EXPENSES 17980 17980 21185 21185 2782447 2004148 371455 406844 877 98 63742 47534 754805 923680 105 42 9950 8418 1792518 794671 1045196 997847 406552 527266 0 547103 2281227 3051988 20447 35123 76563 106781 122773 127228 234459 X 1272034 1558421 547311 765068 334654 494040 2153999 2817529 2281227 3051988 627451 43279 -7200 0 X X 0 1 X 1 1 1 X 1355759 1840656 1816927 2153142 2460293 9626777 1355759 1840656 1816927 2153142 2460293 9626777 599531 9027246 7673 7438 8119 6335 18701 48266 9675043 1069156 0.93300 0.96080 X RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED 0 0 0 0 65 381 76 522 783 325 1907 379 2611 16 95 19 130 195 370375 161365 61431 9704 35 583432 320494 18417 38266 6767 35 370375 255366 67000 3874 5711 35 320494 236014 612 25268 6493 35 255366 194118 2189 46059 6317 35 236014 0.93770 0.00000 0.06230 1 0 1188999 401602 787397 309542 167574 141968 293977 225495 68482 997847 ENDOWMENT 527266 F 527266 BOARD DESIGNATED FUNDS 547103 547103 PAYROLL WITHHOLDINGS 40182 ACCRUED COMPENSATED ABSENCES 76236 SPECIAL ASSESSMENTS PAYABLE 6355 122773 X 3389918 43279 11321 -139252 -84652 3474570 -64672 -64672 3409898 2726388 18521 64672 83193 2643195 139252 139252 2782447 PART V, LINE 4: EARNINGS FROM ENDOWMENT FUNDS ARE USED FOR OPERATIONAL EXPENSES. COMMUNITY VIOLENCE INTERVENTION CENTER'S ENDOWMENT CONSISTS OF A FUND ESTABLISHED TO SUPPORT VICTIM SERVICES. ITS ENDOWMENT IS MADE UP OF DONOR-RESTRICTED FUNDS. AS REQUIRED BY GENERALLY ACCEPTED ACCOUNTING PRINCIPLES, NET ASSETS ASSOCIATED WITH THE ENDOWMENT FUNDS ARE CLASSIFIED AND REPORTED BASED ON THE EXISTENCE OR ABSENCE OF DONOR-IMPOSED RESTRICTIONS. THE BOARD OF DIRECTORS OF COMMUNITY VIOLENCE INTERVENTION CENTER HAS INTERPRETED THE NORTH DAKOTA STATE PRUDENT MANAGEMENT OF INSTITUTIONAL FUNDS ACT (SPMIFA) AS REQUIRING THE PRESERVATION OF THE FAIR VALUE OF THE ORIGINAL GIFT AS OF THE GIFT DATE OF THE DONOR-RESTRICTED ENDOWMENT FUNDS ABSENT EXPLICIT DONOR STIPULATIONS TO THE CONTRARY. AS A RESULT OF THIS INTERPRETATION, COMMUNITY VIOLENCE INTERVENTION CENTER CLASSIFIES AS PERMANENTLY RESTRICTED NET ASSETS (A) THE ORIGINAL VALUE OF GIFTS DONATED TO THE PERMANENT ENDOWMENT, (B) THE ORIGINAL VALUE OF SUBSEQUENT GIFTS TO THE PERMANENT ENDOWMENT, AND (C) ACCUMULATIONS TO THE PERMANENT ENDOWMENT MADE IN ACCORDANCE WITH THE DIRECTION OF THE APPLICABLE DONOR GIFT INSTRUMENT AT THE TIME THE ACCUMULATION IS ADDED TO THE FUND. THE REMAINING PORTION OF THE DONOR-RESTRICTED ENDOWMENT FUND THAT IS NOT CLASSIFIED IN PERMANENTLY RESTRICTED NET ASSETS IS CLASSIFIED AS TEMPORARILY RESTRICTED NET ASSETS UNTIL THOSE AMOUNTS ARE APPROPRIATED FOR EXPENDITURE BY THE ORGANIZATION IN A MANNER CONSISTENT WITH THE STANDARD OF PRUDENCE PRESCRIBED BY SPMIFA. IN ACCORDANCE WITH SPMIFA, THE ORGANIZATION CONSIDERS THE FOLLOWING FACTORS IN MAKING A DETERMINATION TO APPROPRIATE OR ACCUMULATE DONOR-RESTRICTED ENDOWMENT FUNDS: 1. THE DURATION AND PRESERVATION OF THE ENDOWMENT FUND. 2. THE PURPOSES OF THE DONOR-RESTRICTED ENDOWMENT FUND. 3. GENERAL ECONOMIC CONDITIONS. 4. THE POSSIBLE EFFECT OF INFLATION OR DEFLATION. 5. THE EXPECTED TOTAL RETURN FROM INCOME AND THE APPRECIATION OF INVESTMENTS. 6. OTHER RESOURCES OF THE ORGANIZATION. 7. THE INVESTMENT POLICIES OF THE ORGANIZATION. ON AN ANNUAL BASIS, THE BOARD SHALL DETERMINE THE PERCENT OF INVESTMENT EARNINGS THAT WILL BE PAID TO THE COMMUNITY VIOLENCE INTERVENTION CENTER FOR SUPPORT OF OPERATIONS. IN DETERMINING THE PAYOUT AMOUNT, THE BOARD WILL TARGET AN AMOUNT EQUAL TO 5 PERCENT OF A PREVIOUS 3 YEARS ANNUAL MOVING AVERAGE OF THE FUND'S MARKET VALUE. THE BOARD IS ENCOURAGED EACH YEAR TO RESTRICT THE PAYOUT TO ONE HALF OF THE TARGETED AMOUNT WHICH WOULD LEAD TO MORE AVAILABLE SPENDING IN THE LONG RUN - AS CORPUS WILL GROW LARGER AND PRODUCE MORE REVENUE IN FUTURE YEARS. ALL EARNINGS FROM DONOR RESTRICTED FUNDS ARE CLASSIFIED AS TEMPORARILY RESTRICTED UNTIL THEY ARE SPENT. FUNDS WITH DEFICIENCIES FROM TIME TO TIME, THE FAIR VALUE OF ASSETS ASSOCIATED WITH INDIVIDUAL DONOR-RESTRICTED ENDOWMENT FUNDS MAY FALL BELOW THE LEVEL THE DONOR OR SPMIFA REQUIRES THE ORGANIZATION TO RETAIN AS A FUND OF PERPETUAL DURATION. IN ACCORDANCE WITH GAAP, DEFICIENCIES OF THIS NATURE WILL BE REPORTED IN UNRESTRICTED NET ASSETS. RETURN OBJECTIVES AND RISK PARAMETERS COMMUNITY VIOLENCE INTERVENTION CENTER HAS ADOPTED INVESTMENT AND SPENDING POLICIES FOR ENDOWMENT ASSETS THAT ATTEMPT TO PROVIDE A PREDICTABLE STREAM OF FUNDING TO PROGRAMS SUPPORTED BY ITS ENDOWMENT WHILE SEEKING TO MAINTAIN THE PURCHASING POWER OF THE ENDOWMENT ASSETS. ENDOWMENT ASSETS INCLUDE THOSE ASSETS OF DONOR-RESTRICTED FUNDS THAT THE ORGANIZATION MUST HOLD IN PERPETUITY. UNDER THIS POLICY, AS APPROVED BY THE BOARD OF DIRECTORS, THE ENDOWMENT ASSETS ARE INVESTED IN A MANNER THAT IS INTENDED TO PRODUCE RESULTS THAT ALLOW FOR DISTRIBUTIONS OF DIVIDENDS AND INTEREST INCOME WHILE MAINTAINING THE PURCHASING POWER OF THE INVESTMENT PORTFOLIO. ACTUAL RETURNS IN ANY GIVEN YEAR MAY VARY FROM THIS AMOUNT. STRATEGIES EMPLOYED FOR ACHIEVING OBJECTIVES TO SATISFY ITS LONG-TERM RATE-OF-RETURN OBJECTIVES, THE COMMUNITY VIOLENCE INTERVENTION CENTER RELIES ON A TOTAL RETURN STRATEGY IN WHICH INVESTMENT RETURNS ARE ACHIEVED THROUGH BOTH CAPITAL APPRECIATION (REALIZED AND UNREALIZED) AND CURRENT YIELD (INTEREST AND DIVIDENDS). ALLOCATION OF THE FUND IN EQUITIES WILL FALL BETWEEN 20 AND 40 PERCENT, WITH THE BALANCE IN FIXED INCOME ASSETS AND MONEY MARKET ACCOUNTS, ENABLING SUFFICIENT LIQUIDITY. PART X, LINE 2: THE COMPANY'S POLICY IS TO EVALUATE THE LIKELIHOOD THAT ITS UNCERTAIN TAX POSITIONS WILL PREVAIL UPON EXAMINATION BASED ON THE EXTENT TO WHICH THOSE POSITIONS HAVE SUBSTANTIAL SUPPORT WITHIN THE INTERNAL REVENUE CODE AND REGULATIONS, REVENUE RULINGS, COURT DECISIONS, AND OTHER EVIDENCE. IT IS THE OPINION OF MANAGEMENT THAT THE CENTER HAS NO SIGNIFICANT UNCERTAIN TAX POSITIONS THAT WOULD BE SUBJECT TO CHANGE UPON EXAMINATION. THE FEDERAL INCOME TAX RETURNS OF THE ORGANIZATION ARE SUBJECT TO EXAMINATION BY THE IRS, GENERALLY FOR THREE YEARS AFTER THEY WERE FILED. PART XI, LINE 2D - OTHER ADJUSTMENTS: CAMPAIGN EXPENSES -139,252. PART XI, LINE 4B - OTHER ADJUSTMENTS: SPECIAL EVENTS DIRECT EXPENSES -64,827. GAIN ON DISPOSAL OF ASSETS 155. PART XII, LINE 2D - OTHER ADJUSTMENTS: SPECIAL EVENTS DIRECT EXPENSE 64,827. GAIN ON DISPOSAL OF ASSETS -155. PART XII, LINE 4B - OTHER ADJUSTMENTS: CAMPAIGN EXPENSES 139,252. X X X X X X X 1 LEIGH HOFFERT 124 2ND AVE TWO HARBORS MN 55616 GRANT WRITING SERVICES 0 2456612 63900 2392712 PAUL J STRAWHECKER INC 4913 DODGE ST OMAHA NE 68132 CONSULTATION SERVICES FOR CAPITAL CAMPAIGN FOR REPLACEMENT S 0 296029 80500 215529 CONVERGENT NONPROFIT SOLUTIONS LLC 2451 CUMBERLAND PARKWAY STE 3679 ATLANTA GA 30339 FEASIBILITY STUDY 0 0 22500 -22500 2752641 166900 2585741 ND RISE & SHINE FOR PEACE 227104 2327 224777 3088 4779 12057 CELEBRITY NIGHT 61290 23422 37868 3300 31477 18 66745 2690 64055 10126 355139 28439 326700 3088 8079 53660 64827 261873 1 TRANSPORTATION: GAS CARDS, VEHICLE REPAIRS, BUS PASSES, TRAIN & BUS TICKETS 114 5507 FOOD & CLOTHING: GROCERY & GIFT CARDS 14 937 RENT & UTILITY ASSISTANCE 9 31240 FURNITURE & FURNISHINGS 2 6182 OTHER ASSISTANCE: CHILD CARE 3 223 OTHER ASSISTANCE: PERSONAL EXPENSES & LODGING 18 2832 OTHER ASSISTANCE: CHRISTMAS GIFTS 102 1845 33086 DONOR REPORTED CHRISTMAS GIFTS OTHER ASSISTANCE: COPIES OF ID CARDS & BIRTH CERTIFICATES, INTERPRETATION SERVICE, PARENTING CLASSES, TICKETS 15 1387 650 DONOR REPORTED COPIES OF ID CARDS & BIRTH CERTIFICATES, INTERPRETATION SERVICE, PARENTING CLASSES, TICKETS OTHER ASSISTANCE: MOVING & STORAGE EXPENSES 5 811 285 DONOR REPORTED MOVING & STORAGE EXPENSES OTHER ASSISTANCE: FOOD 642 5761 6153 DONOR REPORTED GROCERY GIFT CARDS, CHILDREN'S GROUP SNACKS, FOOD & BEVERAGES HOUSEHOLD ITEMS & CLOTHING 1391 26933 DONOR REPORTED HOUSEHOLD ITEMS & CLOTHING PERSONAL CARE ITEMS 1391 12142 DONOR REPORTED PERSONAL CARE ITEMS OTHER ASSISTANCE: CLIENT PASS-THROUGH SCHOLARSHIP 1 1907 PART I, LINE 2: THE BOARD RECEIVES MONTHLY REPORTS OF ALL GRANTS APPLIED FOR, RECEIVED, AND DENIED. THEY ALSO FORMALLY MONITOR ONE RANDOM GRANT PER YEAR. ADDITIONALLY, GRANT OUTCOMES AND EXPENDITURES ARE REPORTED TO GRANTORS IN PROGRESS AND FINANCIAL REPORTS. PART I, LINE 2: AN ESTIMATED 85% OF LIGHT OF HOPE CLIENTS SERVED IN 2013 RECEIVED HOUSEHOLD & PERSONAL CARE ITEMS. X 26933 DONOR REPORTED X 7 6153 DONOR REPORTED X CHRISTMAS GIF 86 33086 DONOR REPORTED X MISCELLANEOUS 67 31297 DONOR REPORTED X PERSONAL CARE 16 12142 DONOR REPORTED X PRINTING 4 2273 DONOR REPORTED X OFFICE FURNIT 2 775 DONOR REPORTED X TICKETS TO EN 1 650 DONOR REPORTED X OFFICE SUPPLI 1 400 DONOR REPORTED X MOVING & STOR 2 285 DONOR REPORTED 1 0 1 0 FORM 990, PART VI, SECTION B, LINE 11 A DRAFT OF THE 990 IS REVIEWED AND DISCUSSED BY THE FINANCE COMMITTEE. A COPY IS PROVIDED TO THE BOARD OF DIRECTORS FOR REVIEW AND APPROVAL. FORM 990, PART VI, SECTION B, LINE 12C THE ORGANIZATION REQUESTS CONFLICTS OF INTEREST BE REPORTED AS THEY ARISE. EACH BOARD MEMBER ALSO SIGNS THE CONFLICT OF INTEREST POLICY ANNUALLY. A DISCUSSION ON CONFLICT OF INTEREST AND WHAT THAT ENTAILS IS ALSO INCLUDED AS PART OF THE BOARD ORIENTATION PROCESS. FORM 990, PART VI, SECTION B, LINE 15 COMPENSATION FOR THE DIRECTOR IS DETERMINED BY THE BOARD OF DIRECTORS BASED ON YEARS OF SERVICE AND ANNUAL PERFORMANCE APPRAISALS. MERIT INCREASES ARE INCLUDED IN THE BUDGET EACH YEAR AND THE BOARD APPROVES THE BUDGET. MERIT INCREASES ARE IMPLEMENTED IF FUNDS ALLOW. SUPERVISORS CONDUCT ANNUAL PERFORMANCE APPRAISALS AND APPROVE MERIT INCREASES. BIANNUALLY, DESIGNATED BOARD MEMBER(S) CONDUCT A SALARY SURVEY TO COMPARE SALARIES AND BENEFITS PAID BY CVIC TO THOSE REFLECTED IN THE REGIONAL SURVEY CONDUCTED BY NONPROFIT TIMES, AND TO SALARIES AND BENEFITS PAID BY OTHER SIMILAR AGENCIES AROUND THE STATE. FORM 990, PART VI, SECTION C, LINE 18 COPIES OF FORM 1023 AND 990 ARE AVAILABLE TO WALK-INS AND ARE MAILED OUT UPON REQUEST. FORM 990, PART VI, SECTION C, LINE 19 THE GOVERNING DOCUMENTS, FINANCIAL STATEMENTS AND CONFLICT OF INTEREST POLICY ARE AVAILABLE FOR PUBLIC INSPECTION UPON REQUEST. FORM 990, PART XII, LINE 2C THERE HAS BEEN NO CHANGE IN THE ROLE OF THE AUDIT COMMITTEE IN OVERSIGHT OF THE AUDIT PROCESS FROM THE PRIOR YEAR. FORM 990, PART I, LINE 6 IN 2013, 212 LOCAL VOLUNTEERS PROVIDED 5,795 HOURS OF SERVICE TO CVIC IN A VARIETY OF AREAS: SERVING AS A TABLE CAPTAIN FOR CVIC'S MAJOR ANNUAL FUNDRAISER, THE RISE AND SHINE FOR PEACE BREAKFAST, OR SPONSORING OTHER EVENTS ON CVIC'S BEHALF. INVITING OTHERS TO A BREAK THE SILENCE TOUR, A ONE-HOUR PRESENTATION ON SERVICES, WITH A TOUR OF CVIC'S OFFICES AND PROGRAMS. PROVIDING CRISIS INTERVENTION FOR VICTIMS OF ABUSE IN THE OFFICE OR BY PAGER, RESPONDING TO OUR 24-HOUR CRISIS LINE. HELPING WITH SPECIAL PROJECTS SUCH AS PREPARING LARGE MAILINGS, ORGANIZING OUR DONATION ROOM, DOING HANDY WORK, AND RUNNING ERRANDS.