2013-08-08T10:20:00-07:00 2012-09-29 990 2011-09-25 010527066 EASTERN MAINE HEALTHCARE SYSTEMS EAST 2079737064 43 WHITING HILL ROAD BREWER ME 04412 Derrick Hollings 2013-08-08 false 2011 2016-02-24 21:20:13Z Derrick Hollings 43 Whiting Hill Road Brewer ME 04412 99003740 false false 5247 X www.emhs.org X 1999 ME EMHS,a supporting organization for healthcare affiliates, maintains and improves the health and well-being of the people of Maine through a well-organized network of local health care providers who together offer high quality, cost-effective services to their communities. 19 15 522 62 1675161 5661375 5871413 55026151 53623290 3476168 4000590 175705 119201 64339399 63614494 0 0 37280302 42509153 0 0 26053195 24539448 63333497 67048601 1005902 -3434107 183601086 172486113 123003439 109878561 60597647 62607552 X EMHS,a supporting organization for healthcare affiliates, maintains and improves the health and well-being of the people of Maine through a well-organized network of local health care providers who together offer high quality, cost-effective services to their communities. false false 66796541 53623290 Carried on supporting functions essential to Eastern Maine Medical Center, The Aroostook Medical Center, Inland Hospital, Acadia Hospital Corp., Sebasticook Valley Hospital, Charles A Dean Memorial Hospital, and Blue Hill Memorial Hospital. EMHS performed standardization of practices, strategic planning, and capital allocation functions. EMHS board established and oversees the charity care policy of the 7 hospitals which is applied uniformly to most of the hospitals. EMHS hospitals provided cumulative charity care of $23,492,925(at cost) and other uncompensated care of $19,481,553 (at cost) for a total uncompensated care of $42,974,478. The EMHS hospitals had a Medicare shortfall of $40,590,112 and a Medicaid shortfall of $40,601,733. In Schedule O, please see the annual publication for details of community benefit projects by Eastern Maine Healthcare Systems entities. Reinvention was a major theme for EMHS in 2012; it was infused in virtually all of our activities across the system. Our introductory letters in the last three annual reports have addressed the anticipated changes associated with healthcare reform, and we are now living those changes. Our reinvention is enabling EMHS to be a national leader in a reformed delivery system and reimbursement model, and we will briefly describe some of those changes. Most prominent is the reinvention of how healthcare services are delivered. An example of reinvented care delivery is Medicare's Pioneer accountable care project, which initiated last January. EMHS was one of 32 systems in the nation chosen to demonstrate the success of managing populations of patients in a value based model as opposed to the traditional volume based, fee-for-service model. Three of our hospitals, Inland Hospital, TAMC, and Eastern Maine Medical Center began managing about 9,000 Medicare patients in 2012, and early results suggest we are doing quite well, and likely are performing in the top tier of the 32 pilots. In 2013, our Medicare population will grow as we add in the rest of the EMHS hospitals, as well as partners such as St. Joseph Healthcare and Penobscot Community Health Care and associates like Sebasticook Family Doctors, Mount Desert Island Hospital, and Three Rivers Health. As we prepare to accept risk for these patients, the reinvented care model will focus on combining extensive primary care and other community resources as a means of improving the health status of enrolled patients, especially those living with chronic illness. We have also reinvented our management structure. Eighteen new teams of senior leaders across the EMHS system manage the vast amount of work associated with a reformed health delivery system. Most of these "Leadership Reinvented" teams are overseen by one of two committees: the Performance Excellence Steering Committee, which is focused on implementing and measuring best practices today, and the Transformation Steering Committee, which is focused on the models for tomorrow. One of the unique outcomes of Leadership Reinvented is a cultural shift. The 18 members of the Leadership Council, with representation from each EMHS member, still set operational and clinical policy and provide management input on strategy to the EMHS Board of Directors. What's especially exciting, is there are now about 150 members of the various teams who have embraced system leadership roles above and beyond their responsibilities in their member organization. This level of engagement helps to assure alignment and ownership of the reinvented models across the system. Our boards have been busy with reinvention as well. After nearly two years of work, we have restructured governance bylaws and committee structures to accomplish two important outcomes. Member organization boards will have the opportunity to provide greater input on system board issues and decisions through membership on key committees of the EMHS Board. At the same time, the system board will be able to independently initiate strategy that assists member organizations to enable EMHS to maneuver in the reform environment more nimbly and expeditiously. All of this activity has reinvented the promise behind the EMHS brand identity. EMHS was once perceived as a support organization standing behind its member organizations as they individually delivered care. Today, EMHS is seen as the collective whole of all of our organizations, and we are cohesively and collaboratively leading reform across Maine. Perhaps this is a good time to resurrect a quote we used in our 2009 Annual Report letter. At that time, we used the words of Alfred North Whitehead to capture the challenge ahead: "The art of progress is to preserve order amid change, and to preserve change amid order." Today we are living those words, and the fine balance of change and order will be the test of our success. Sincerely,M. Michelle Hood, FACHEEMHS President and CEOP. 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Roraff 50.00 X 229543 0 18075 John D Dalton 0.50 X 0 301691 73156 Derrick Hollings 50.00 X 0 0 0 Deborah C Johnson RN 50.00 X 509489 0 508559 Daniel B Coffey 50.00 X 450533 0 44909 Cynthia Olivier 50.00 X 176843 0 19317 Christine B Worthen 50.00 X 188212 0 3951 Ralph W Swain 50.00 X 178759 0 23089 Gerard D Deschaine 50.00 X 154999 0 33401 Charles E Kimball 50.00 X 151084 0 27162 David Peterson 0.00 X 0 160293 0 David Proffitt 0.00 X 313890 0 8829 5935332 2139834 1582133 57 true true false Siemens Medical Solutions USA Inc Dept 0733 Dallas TX 753120733 Hosting Services 1370077 River City Commercial Cleaning PO Box 56 Bangor ME 044020056 Cleaning Services 573947 Penobscot Community Healthcare PO Box 1358 Bangor ME 044021358 Grant Support 777472 Cigna Healthcare 5082 Collections Center Dr Chicago IL 606930050 Plan Administrator 3006525 Cerner Corporation PO Box 412732 Kansas City MO 641412732 Software Support 3468896 26 45177 5458938 367298 5871413 Supporting Org Revenue 561000 48254850 46579689 1675161 Patient Revenue 621990 1180 1180 Hotel/Lodging Revenue 721110 398054 398054 Exempt Affiliate Rental 532000 3872804 3872804 Clinical Software Sales 541519 1096402 1096402 53623290 713543 713543 0 0 441099 341901 99198 99198 99198 38333992 400 35045842 1503 3288150 -1103 3287047 3287047 0 0 0 Fitness Center Fees 713940 20003 20003 20003 63614494 51550075 1675161 4517845 0 0 0 0 5987266 5987266 0 27868838 27868838 2565920 2565920 3777301 3777301 2309828 2309828 0 160796 160796 89144 89144 11684 11684 0 154523 154523 9554180 9554180 125456 125456 877890 877507 383 1635990 1635990 0 2146459 2146459 484691 482954 1737 0 328019 328019 1245643 1245643 0 4400436 4400436 0 Provider Health Information 278318 278318 Repairs & Maintenance 334852 334852 Dues & Subscriptions 444859 444859 Prov for bad debt 2102628 2102628 163880 163880 67048601 66796541 252060 0 259307 5542 34902406 29277148 440612 784973 2896059 2591143 0 0 8724943 8609393 22860 139867 2497150 1656454 88402526 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Foundation 222514163 11 true true true 1956231 EMMC Auxiliary 010377901 9 true true true 5000 Eastern Maine Medical Center 010211501 3 true true true 34805060 14 46459324 RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED RESTRICTED false false false true false false false false true 16925 true 1804 false 18729 false false Part II-B, Line 1i Part II-B, Line 1i - Other Activities Description LR 2678 (Budget session)LD1816 "An Act to Implement the Recommendations of the Streamline and Prioritize Core Government Services Task Force for the Fiscal Years Ending June 30, 2012 and June 30, 2013 and To Make Certain Other Allocations and Appropriations and Changes to the Law Necessary to the Operation of State Government"Resolve 2011 Chapter 92"An Act To Make Supplemental Appropriations and Allocations for the Expenditures of State Government and To Change Certain Provisions of the Law Necessary to the Proper Operations of State Government for the Fiscal Years Ending June 30, 2012 and June 30, 2013"Non-deductible portion of dues 33039 1000 5394 1367 38066 28268 5500 -114 615 33039 20256 5346 2666 28268 0.47100 0.52900 false true true 2362006 2362006 42469777 14665930 27803847 12792 6513 6279 36441875 27581901 8859974 7116076 4236584 2879492 41911598 Self insurance funds held by trustee 44763265 Org costs & other long term investments 2918534 Investment in subsidiaries 531941 Interest in net assets held at EMHSF 134281 Board designated funds - other 183060 Board designated funded depreciation 38978914 87509995 Changes in Fair Value of Swap 2149980 Accrued Self Insurance Reserves 33456240 Accrued Post Retirement Benefits 18543521 54149741 63614494 67048601 -3434107 1871356 3572656 5444012 2009905 138861089 1871356 73071395 74942751 63918338 -303844 -303844 63614494 140414550 344071 344071 140070479 -73021878 -73021878 67048601 Part X Part X : FIN48 Footnote Income TaxesEMHS, its hospitals, and certain other affiliates have been determined by the Internal Revenue Service to be tax-exempt charitable organizations as described in Section 501(c)(3) or 501(c)(2) of the Internal Revenue Code ("Code") and, accordingly, are exempt from federal income taxes on related income pursuant to Section 501(a) of the Code. Accordingly, no provision for federal income taxes has been recorded in the accompanying consolidated financial statements for these organizations.Tax-exempt charitable organizations could be required to record an obligation for income taxes as the result of a tax position they have historically taken on various tax exposure items including unrelated business income or tax status. Under guidance issued by the Financial Accounting Standards Board (FASB), assets and liabilities are established for uncertain tax positions taken or positions expected to be taken in income tax returns when such positions are judged to not meet the "more-likely-than-not" threshold, based upon the technical merits of the position. Estimated interest and penalties, if applicable, related to uncertain tax positions are included as a component of income tax expense. The System has evaluated its tax position taken or expected to be taken on income tax returns and concluded the impact to be not material.Certain of the System's affiliates are taxable entities. Deferred taxes related to these entities are based on the difference between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect in the years the differences are expected to reverse. The deferred tax assets and liabilities for these entities are not material. Part XIII, Line 2d Part XIII, Line 2d: Other expenses and losses per audited F/S Rental Expenses reclass to Line 6b $341901 Donation of services removed $2170 Part XII, Line 2d Part XII, Line 2d: Other revenue amounts included in F/S but not included on form 990 Reimbursement of expense reclass to exp $73069225 Donation of services removed $2170 $0 Part XI, Line 8 Part XI, Line 8: Other Changes in Net Assets or Fund Balances Contributions of Capital from Acadia Hospital $91872 Contributions of Capital from Blue Hill Memorial Hospital $56976 Contributions of Capital from CADean Hospital $22272 Contributions of Capital from Eastern Maine HomeCare $18432 Contributions of Capital from Eastern Maine Medical Center $973260 Contributions of Capital from EMHS Foundation $2040911 Contributions of Capital from Inland Hospital $108864 Contributions of Capital from Rosscare $6 Contributions of Capital from Sebasticook Valley Hospital $58380 Contributions of Capital from The Aroostook Medical Center $169956 Contributions of Capital from EMHRE,a 501 (c) 2 organization $1182901 Contributions of Capital from MIHGH $142528 $0 Interest in Net Assets Held at EMHS Foundation $61156 Adjustment to Apply Recognition Provisions of FASB Statement $775772 Adjustment to Apply Recognition Provisions of FASB Statement $ -0 Contributions of Capital to Me Inst for Human Genetics&Hlth $ -650000 Interest in Net Assets Held at Healthcare Charitites $ -0 Contributions of Capital to Rosscare $ -24754 Contributions of Capital to EMMC $ -1455876 Part V, Line 4 Part V, Line 4: Intended uses of the endowment fund. Endowment funds are designated for purposes that align within this organization's exempt purpose. X true true X X X X X true true false false false false false false false false William A Schaffer MD 331238 16065 3115 4900 24389 379707 Victoria A Alexander-Lane 231292 18750 10000 8575 19878 288495 Sylvia S Getman 248621 1000 29738 20707 300066 Scott A Oxley 244322 20880 17914 17316 19957 320389 Richard W Freeman MD 266300 1225 535 268060 Ralph W Swain 165053 10325 3381 15261 7828 201848 Philip A Johnson 212121 21384 19488 16621 14207 283821 Patrick J Whalen 206596 37908 31838 20961 17716 315019 Miles Theeman 236630 41254 35114 118873 21262 453133 Michael P Donahue 243885 21714 10289 21469 10275 307632 Michael E Palumbo DO 238495 27458 17938 4335 20619 308845 Michael Crowley 165617 16226 1784 13195 9056 205878 Mary M Hood 637564 235578 13325 213458 17111 1117036 Lisa Harvey-McPherson 161043 14616 1885 13829 9453 200826 John D Dalton 252952 27508 21231 60147 13009 374847 Gregory E Roraff 219309 10234 18075 247618 Glenn Martin 238440 25014 1554 15289 23489 303786 Gerard D Deschaine 144758 8410 1831 18334 15067 188400 Eugene F Murray 226228 2024 13296 29064 270612 Erik N Steele DO 305815 50452 6079 22050 26012 410408 Deborah C Johnson RN 438151 58434 12904 487158 21401 1018048 David Proffitt 56928 28955 228007 1651 7178 322719 David Peterson 101164 25000 34129 160293 14066 Daniel B Coffey 368115 61031 21387 29400 15509 495442 Cynthia Olivier 165429 9571 1843 11946 7371 196160 Christine B Worthen 175488 11775 949 1751 2200 192163 Charles E Kimball 140170 9257 1657 17747 9415 178246 Catherine J Bruno 226998 23112 20651 19319 14469 304549 Sch J, Part I, Line 1a Part I, Line 1a: Relevant information in regards to selections on 1a. Cynthia Olivier, highest compensated employee and Ralph Swain, highest compensated employee, each received a gift certificate for length of service with the organization for $25 with a $1.49 gross-up payment. Gerard Deschaine, highest compensated employee, received a gift certificate for length of service with the organization for $100 with a $5.99 gross-up payment. All employees of the organization are honored with a gift certificate for specific years of length of service; 5, 10, 15, etc. Miles Theeman jnt vnture com 327054 joint venture earnings rec false Ellen Donahue Senior Manager fam mem of officer 235944 BerryDunn - consulting ser false Ellen Donahue is Senior Manager at BerryDunn and a family member of an EMHS officer. EMHS purchased consulting services with BerryDunn.Miles Theeman, officer is board member of LifeFlight of Maine, Steering Committee. EMHS is 50% owner in a joint venture with Lifeflight of Maine. Form 990, Part VI, Line 19 Form 990, Part VI, Line 19: Other Organization Documents Publicly Available Eastern Maine Healthcare Systems makes its governing documents, conflict of interest policy, and financial statements available to the public upon request. Form 990, Part VI, Line 15b Form 990, Part VI, Line 15b: Compensation Review and Approval Process for Officers and Key Employees Compensation of other officers and key employees of the organization is established by the Human Resources department who utilize external market research to establish compensation ranges for specific positions. The compensation of officers and key employees are reviewed by the EMHS President/CEO and EMHS Executive Performance Management Committee.On an annual basis, the compensation ranges are compared to the updated survey information. The hiring manager will determine where the employee will fall within the ranges established by the Human Resources department based on experience and credentials. Form 990, Part VI, Line 12c Form 990, Part VI, Line 12c: Explanation of Monitoring and Enforcement of Conflicts The organization requests updates of potential conflicts and relationships from the officers and Board members on an annual basis. The request requires disclosure of all business relationships, board memberships, and family relationships. A database is maintained that is compared to payroll records and the accounts payable vendor list to identify any potential conflicts of interest. Transactions are reviewed for reasonableness as an arm's length transaction. The first agenda item for board meetings and board committee meetings is for members to declare any conflict of interest with upcoming agenda items or deliberations. At any point when consideration is being given to purchase/contract with a party in interest, the member with the conflict is either excused from the discussion and consideration process or abstains from voting on the matter. All transactions identified with parties in interest are disclosed within the Form 990. All are deemed to be arm's length transactions. Form 990, Part VI, Line 11 Form 990, Part VI, Line 11: Form 990 Review Process Form 990 is reviewed by the EMHS System Controller. It is provided to each board member either electronically or in hard copy with an opportunity to ask questions prior to filing with the IRS. It was reviewed at the July 31, 2013 finance committee meeting prior to filing with the IRS and will be reviewed at the October 10, 2013 meeting board of trustees. Form 990, Part VI, Line 7b Form 990, Part VI, Line 7b: Describe Decisions of Governing Body Approval by Members or Shareholders The members have authority to approve or disapprove of any amendment to the articles of incorporation or bylaws of EMHS which affect the manner of their election or their powers. Form 990, Part VI, Line 7a Form 990, Part VI, Line 7a: How Members or Shareholders Elect Governing Body Each year at the organizations annual meeting, the members elect replacements for those members and those directors whose terms are expiring, subject to the concurring action of the board of directors. If the board does not approve the slate of members or directors elected by the members themselves, the meeting is adjourned and the nominating committee of the board is charged with nominating a new slate. Form 990, Part VI, Line 6 Form 990, Part VI, Line 6: Explanation of Classes of Members or Shareholder Eastern Maine Healthcare Systems ("EMHS") is a Maine nonprofit corporation organized with at least 100 and not more than 200 individual members representing the geographic area served by its subsidiary corporations. Form 990, Part VI, Line 4 Form 990, Part VI, Line 4: Description of Significant Changes to Organizational Documents On August 15, 2011 Articles of Organization were filed for Beacon Health, LLC (BHL). BHL contracts with payors to provide population health management service and care coordination. BHL information is included in this tax return.On September 29, 2011 Certificate of Cancellation was filed for Capitol Convenient Care, LLC (CCC). CCC information is included in this tax returnThe following amendments were made to the Bylaws of Eastern Maine Healthcare Systems:-added Ex officio Directors and committee members have full voting rights.-changed the minimum number of Directors from 9 to 15.-under Article V - Committees, Section 2 - Standing Committees changed name of Executive Performance Management Committee to Executive Performance Management Committee and Section 4 - Designations added(i)the Chair shall designate annually the committee(s) on which he or she shall serve as a member.; (ii) the Chair may participate, ex officio, on any committee, even if not a member; Section 5 - Quorum, Meetings added Except for the committee(s) the Chair has designated that he or she shall be a member of, the Chair shall not be counted when determining a quorum. Form 990, Part VI, Line 2 Form 990, Part VI, Line 2: Description of Business or Family Relationship of Officers, Directors, Et Carl Flora, board member is a director and Betty Kent-Conant, board member is secretary of Northern Maine Community College Foundation board.Mary M. Hood, board member/officer is a board member of University of Maine Systems board, Michael D. Lynch, board member is a board member of University of Maine Alumni board, John Simpson, board member is treasurer of University of Maine Foundation, Evelyn S. Silver, board member/officer is board member of University of Maine Museum of Art and Miles Theeman, officer is a board member of University of Maine Board of Visitors board.George F. Eaton, board member is board member and Charles E. Hewett, board member is vice chair of Bangor Savings Bank board.P. James Nicholson, board member/officer is chair of Waterville Development Corp board and John D. Dalton, officer is a director of Waterville Development Corp board.Mary M. Hood, board member/officer, Sylvia Getman, officer, and John D. Dalton, officer are board members of Maine Hospital Association board. Daniel B. Coffey, officer is board member of Maine Hospital Association, Mental Health Council.John Simpson, board member and Scott Oxley, officer are board members of Katahdin Area Council, Inc., Boy Scouts of America board.Scott Oxley, officer and Miles Theeman, officer are board members of Associated Health Resources board.Daniel B. Coffey, officer and Deborah C. Johnson, officer are board members of Husson University.Lisa Harvey-McPherson, officer and Miles Theeman, officer are board members of New England Home Healthcare. Form 990, Part III, Line 4d Form 990, Part III, Line 4d : Other Program Services Description OTHER PROGRAM SERVICES 4: EMHS Home OfficeLeadership: M. Michelle Hood, FACHE, President and CEO and P. James Nicholson, CPA, ChairLocation: Brewer Employees: (Home Office) 502 Description: EMHS offers access to high quality healthcare, while striving for efficiencies to control costs. The Home Office of EMHS works in support of the nearly 8,000 employees throughout the system, including seven hospitals, emergency transport companies, home health agencies, and numerous long-term care and assisted living facilities.EMHS (Home Office) Highlights- Cathy Bruno, vice president and chief information officer (CIO) of EMHS selected as one of two winners of the MIT Sloan CIO Symposium Award for Innovation Leadership.- Hosted an event for the business and healthcare community on the importance of health information, with guest speaker United States chief technology officer Todd Park.- Continued dramatically improving the health status of chronically ill people in the Bangor region through the Bangor Beacon Community (comprised of 11 community partners and led by EMHS).- Broke ground with the City of Brewer on a new fitness park, including playing fields, walking trails, seating, fencing, and other amenities on the site formerly occupied by Washington Street School.- Helped launch EMHS' Leadership Reinvented initiative, offering rigorous business analytic and organizational consulting expertise across the system.- Welcomed Derrick O. Hollings, CPA as EMHS senior vice president, treasurer, and chief financial officer (CFO). EMHS (Systemwide) Highlights- Named one of 32 Pioneer Accountable Care Organizations through the Centers for Medicare and Medicaid Services.- Founded the Northern New England Accountable Care Collaborative (NNEACC) along with Dartmouth-Hitchcock Health, Dartmouth College, and MaineHealth to develop, implement, and evaluate new models of clinical care under the accountable care model.- Participated in a wellness coaching pilot for employees through Total Health, EMHS' employee wellness strategy, to provide coaching to approximately 12 percent of covered employees.- Penobscot Community Health Care and St. Joseph's Healthcare became population health partners in EMHS' ACO model. Sebasticook Family Doctors, MDI Hospital, and Three Rivers Health became associates.- Successfully reached the vision to become a best rural healthcare system in America when named one of the nation's top 100 integrated healthcare networks.EMHS, along with its members, patients, and the communities served, has been actively engaged in transforming healthcare. We're working together to ensure that all those we serve have access to high quality, coordinated care.The work began when we were selected as one of 17 Beacon Communities in the country. The Bangor Beacon Community has proven that care coordination among chronic disease patients and health information technology can reduce the cost of healthcare. As part of the Bangor Beacon Community project, we worked in partnership with Bangor primary care providers and patients to offer care coordination. The results?Patients enjoyed a better quality of daily living and providers were able to see results. And, not only did we dramatically change the lives of patients, we also demonstrated that there is a better way to care for people... The EMHS Difference in Care! OTHER PROGRAM SERVICES 5: Acadia HospitalLeadership: Daniel B. Coffey, President and CEO and Richard A. Lyons, ChairLocation: BangorEmployees: 598Description: The Acadia Hospital is Maine's comprehensive resource for information and treatment of mental illness and chemical dependency. Acadia Hospital is empowering people to improve their lives.Acadia Hospital Highlights- Cognitive behavioral pain treatment program launched as alternative to medication-focused options for people living with chronic pain.- All open psychiatrist positions filled with permanent physicians. - Now providing tele-psychiatry to four regional hospitals' emergency departments.- Battle of the Bands fundraiser at the Husson University Campus Center exceeded its projected $30,000 goal, bringing in a total of $35,775 for Acadia's youth services and outreach activities.- Premiered the short dramatic film on youth anxiety and depression, The Road Back, for more than 450 people at Gracie Theatre on the Husson University campus.- Open Mind Series presentations included Treating Depression: From the Traditional to the Modern, and Excellence in Dementia Care: Setting Expectations from Beginning to End.- Celebrated the hospital's twentieth anniversary by unveiling a sculpture created by Andreas Von Huene as part of Schoodic International Sculpture Symposium.- Partnered with Penobscot Theatre Touring One Act Play - I am the Brother of Dragons (Family Dynamics and Substance Abuse).- Earned the Golden Arrow Gold Award for The Road Back film and promotional campaign from the Maine Public Relations Council.Affiliated Healthcare SystemsLeadership: Miles Theeman, President and CEO and Richard I. Stone, Chair Location: Bangor, Portland, and Rutland, Vermont Employees: 487Description: A taxable company with a primary mission to enhance the clinical care delivery systems within EMHS by providing cost-effective, integrated support services for its member organizations, and pursuing profitable, sustainable growth opportunities.- Affiliated Materiel Services (non-acute division) achieved sixth consecutive year of record gross revenues.- Affiliated Collections, Inc. (ACI) experienced its largest year of customer placement - nearly $47 million - representing a six percent increase. - Affiliated Laboratory, Inc. (ALI) continued to take a state-wide leadership role in identifying previously unknown substances in the drug known as "bath salts."- Lighthouse Web Solutions (LWS) doubled non-EMHS revenue, including contracts with the Delaware and Colorado Hospital associations for their respective websites.- Affiliated Transcription Services (ATS) implemented an interface from their transcription platform to Millennium RadNet, which has led to increased efficiencies and improved quality. - Capital Ambulance entered into an agreement with Atlantic Partners EMS to provide training and quality assurance services. - Affiliated Material Services Logistics achieved fill and accuracy rates at exceptionally high rates of more than 99 percent.- Dirigo Pines Development Company achieved four new cottage sales and six cottages were resold. OTHER PROGRAM SERVICES 6: Blue Hill Memorial HospitalLeadership: Gregory Roraff, President and CEO and Frank Wanning, Chair Location: Blue Hill, Bucksport, Castine, and Deer Isle/StoningtonEmployees: 323Description: Blue Hill Memorial Hospital, founded in 1924, is a critical access, 25-bed rural hospital. Our mission is to provide primary and selected specialty healthcare of outstanding quality, care for our patients with respect and compassion, and improve the health of the communities we serve.Blue Hill Memorial Hospital Highlights- Opened Blue Hill Cardiovascular Medicine and welcomed Dennis DeSilvey, MD, FACP, FACC, FAHA.- Implemented new hospitalist program, adding continuity to inpatient care delivery.- Received Avatar International's 2011 Exceeding Patient Expectations Award and the 2012 VHA Leadership Award for Clinical Excellence for meeting or exceeding national performance standards for clinical care and patient experience.- Hosted a Women's Health Luncheon, Smoking Cessation Event, a Men's Health Clinic, the fifth annual 5K Fun Run, and the first annual "Step Into Summer: Women's Wellness Fair."Charles A. Dean Memorial HospitalLeadership: Geno Murray, President and CEO and David S. Richards, Chair Location: Greenville, Monson, SangervilleEmployees: 170Description: Charles A Dean Memorial Hospital provides access to quality healthcare to the residents and visitors of the Moosehead Lake region. Our 25-bed critical access hospital provides acute, skilled, and swing facility beds. CA Dean also provides 24-hour emergency medical services, including an ambulance and a full service emergency department, three family practice locations, diagnostic services, laboratory, digital imaging, CT scan, ultrasound, mammography, rehabilitation services, urology services, as well as podiatry, general and orthopedic surgery.CA Dean Memorial Hospital Highlights- Received awards from the National Rural Health Association and the Hospital Consumer Assessment of Healthcare Providers and Systems for quality and patient satisfaction.- Received a Level II PCMH (Patient Centered Medical Home) designation in our Greenville primary care office from the National Quality Health Council.- Acquired a state of the art 16 CT scanner, remodeled the x-ray room, and installed a new x-ray machine.- Welcomed Jeffrey Graham, MD who is offering urology services at Greenville's Northwoods Clinic twice a month. - Kathleen Thibault, DO joined Northwoods' Sangerville family practice office.- Received an eHealthcar Sebasticook Valley Work Health LLC 447 North Main Street Pittsfield ME 04967 453359446 Provide patient care ME 501(c)(3) 3 SVH true Beacon Health LLC 43 Whiting Hill Road Brewer ME 04412 452967056 Accountable Care Organization ME 501(c)(3) 11 Type ll EMHS true Capitol Convenient Care LLC 43 Whiting Hill Rd Brewer ME 04412 273671960 Provide patient care ME 501(c)(3) 11, Type II EMHS true Sebasticook Valley Hlth Convenient Care 447 North Main Street Pittsfield ME 04967 273129791 Provide patient care ME 501(c)(3) 3 SVH true Sebasticook Valley Family Practice Assoc 447 North Main Street Pittsfield ME 04967 010357854 Provide patient care ME 501(c)(3) 9 SVH true Inland Family Practice Associates LLC 200 Kennedy Memorial Drive Waterville ME 04901 272942245 Provide patient care ME 501(c)(3) 3 Inland true Meadow Wood LLC 43 Whiting Hill Road Brewer ME 04412 272935243 Provide patient care ME 501(c)(3) 9 AHI true Blue Hill Memorial Hospital 57 Water Street Blue Hill ME 046145231 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ME AHS C Maine Network for Health PO Box 2813 Bangor ME 04402 010496352 Support srv ME EMHS C -5305 471278 0.64000 Meridian Mobile Health LLC 931 Union Street PO Box 940 Bangor ME 044020940 010512673 Ambulance ME AHS C DE Collections DBA Affiliated Collect PO Box 2759 Bangor ME 044022759 010366209 Collections ME AHS C Affiliated Pharmacy Services 917 Union St Suite 7 Bangor ME 04401 010587230 Pharmacy ME AHS C Affiliated Materiel Services PO Box 1300 Bangor ME 044021300 010381189 Purchasing ME AHS C Affiliated Laboratory Inc PO Box 638 Bangor ME 044020638 010381283 Clinical Lab ME AHS C Affiliated Healthcare Management PO Box 811 Bangor ME 044020811 010349339 Hlthcr mgmt ME AHS C Affiliated Healthcare Systems AHS PO Box 940 Bangor ME 044020904 010385322 Holding Co. 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