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            <BusinessNameLine1>MASSEY COMMUNICATIONS</BusinessNameLine1>
          </NameBusiness>
        </NameOfContractor>
        <AddressOfContractor>
          <AddressUS>
            <AddressLine1>1736 33RD STREET</AddressLine1>
            <City>ORLANDO</City>
            <State>FL</State>
            <ZIPCode>32839</ZIPCode>
          </AddressUS>
        </AddressOfContractor>
        <DescriptionOfServices>PUBLIC SERVICE ANNOUNCEMENT</DescriptionOfServices>
        <Compensation>568647</Compensation>
      </ContractorCompensation>
      <NumberOfContractorsGT100K>11</NumberOfContractorsGT100K>
      <AllOtherContributions>9403431</AllOtherContributions>
      <TotalContributions>9403431</TotalContributions>
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        <BusinessCode>900099</BusinessCode>
        <TotalRevenueColumn>11203022</TotalRevenueColumn>
        <RelatedOrExemptFunctionIncome>11203022</RelatedOrExemptFunctionIncome>
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      <ProgramServiceRevenue>
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        <BusinessCode>900099</BusinessCode>
        <TotalRevenueColumn>100594</TotalRevenueColumn>
        <RelatedOrExemptFunctionIncome>100594</RelatedOrExemptFunctionIncome>
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      <InvestmentIncome>
        <TotalRevenueColumn>80544</TotalRevenueColumn>
        <ExclusionAmount>80544</ExclusionAmount>
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      <TotalRevenue>
        <TotalRevenueColumn>20787591</TotalRevenueColumn>
        <RelatedOrExemptFunctionIncome>11303616</RelatedOrExemptFunctionIncome>
        <UnrelatedBusinessRevenue>0</UnrelatedBusinessRevenue>
        <ExclusionAmount>80544</ExclusionAmount>
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      <CompCurrentOfficersDirectors>
        <Total>395474</Total>
        <ProgramServices>98868</ProgramServices>
        <ManagementAndGeneral>296606</ManagementAndGeneral>
      </CompCurrentOfficersDirectors>
      <OtherSalariesAndWages>
        <Total>7110682</Total>
        <ProgramServices>6980178</ProgramServices>
        <ManagementAndGeneral>130504</ManagementAndGeneral>
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      <PensionPlanContributions>
        <Total>221307</Total>
        <ProgramServices>208029</ProgramServices>
        <ManagementAndGeneral>13278</ManagementAndGeneral>
      </PensionPlanContributions>
      <OtherEmployeeBenefits>
        <Total>787916</Total>
        <ProgramServices>743768</ProgramServices>
        <ManagementAndGeneral>44148</ManagementAndGeneral>
      </OtherEmployeeBenefits>
      <PayrollTaxes>
        <Total>432438</Total>
        <ProgramServices>407832</ProgramServices>
        <ManagementAndGeneral>24606</ManagementAndGeneral>
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      <FeesForServicesLegal>
        <Total>24325</Total>
        <ProgramServices>24325</ProgramServices>
      </FeesForServicesLegal>
      <FeesForServicesAccounting>
        <Total>59668</Total>
        <ProgramServices>42419</ProgramServices>
        <ManagementAndGeneral>17249</ManagementAndGeneral>
      </FeesForServicesAccounting>
      <FeesForServicesOther>
        <Total>219140</Total>
        <ProgramServices>219140</ProgramServices>
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      <OfficeExpenses>
        <Total>4923</Total>
        <ProgramServices>4643</ProgramServices>
        <ManagementAndGeneral>280</ManagementAndGeneral>
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      <InformationTechnology>
        <Total>1083882</Total>
        <ProgramServices>1022207</ProgramServices>
        <ManagementAndGeneral>61675</ManagementAndGeneral>
      </InformationTechnology>
      <Occupancy>
        <Total>520818</Total>
        <ProgramServices>491184</ProgramServices>
        <ManagementAndGeneral>29634</ManagementAndGeneral>
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      <Travel>
        <Total>81082</Total>
        <ProgramServices>76469</ProgramServices>
        <ManagementAndGeneral>4613</ManagementAndGeneral>
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      <DepreciationDepletion>
        <Total>521687</Total>
        <ProgramServices>492003</ProgramServices>
        <ManagementAndGeneral>29684</ManagementAndGeneral>
      </DepreciationDepletion>
      <Insurance>
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        <ProgramServices>94120</ProgramServices>
        <ManagementAndGeneral>5679</ManagementAndGeneral>
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      <OtherExpenses>
        <Description>PUBLIC AWARENESS</Description>
        <Total>6652167</Total>
        <ProgramServices>6273650</ProgramServices>
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      <OtherExpenses>
        <Description>DEBT MANAGEMENT AND EDU</Description>
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        <ProgramServices>1398651</ProgramServices>
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      <OtherExpenses>
        <Description>LICENSES AND PERMITS</Description>
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        <ProgramServices>135449</ProgramServices>
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      <OtherExpenses>
        <Description>TRAINING AND DEVELOPMEN</Description>
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        <ManagementAndGeneral>4796</ManagementAndGeneral>
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      <OtherExpenses>
        <Description>MISCELLANEOUS</Description>
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        <ManagementAndGeneral>3853</ManagementAndGeneral>
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      <AllOtherExpenses>
        <Total>91887</Total>
        <ProgramServices>86659</ProgramServices>
        <ManagementAndGeneral>5228</ManagementAndGeneral>
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      <TotalFunctionalExpenses>
        <Total>20001455</Total>
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        <ManagementAndGeneral>1058522</ManagementAndGeneral>
        <Fundraising>0</Fundraising>
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      <SavingsAndTempCashInvestments>
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        <EOY>794162</EOY>
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        <EOY>5016161</EOY>
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        <EOY>362200</EOY>
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      <TotalAssets>
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        <EOY>8448465</EOY>
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      <AccountsPayableAccruedExpenses>
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        <EOY>876412</EOY>
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      <EscrowAccountLiability>
        <BOY>336248</BOY>
        <EOY>285851</EOY>
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      <OtherLiabilities>
        <BOY>12277</BOY>
        <EOY>0</EOY>
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      <TotalLiabilities>
        <BOY>926418</BOY>
        <EOY>1162263</EOY>
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      <FollowSFAS117>X</FollowSFAS117>
      <UnrestrictedNetAssets>
        <BOY>7522341</BOY>
        <EOY>7198202</EOY>
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      <TemporarilyRestrictedNetAssets>
        <EOY>88000</EOY>
      </TemporarilyRestrictedNetAssets>
      <TotalNetAssetsFundBalances>
        <BOY>7522341</BOY>
        <EOY>7286202</EOY>
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      <TotalLiabNetAssetsFundBalances>
        <BOY>8448759</BOY>
        <EOY>8448465</EOY>
      </TotalLiabNetAssetsFundBalances>
      <InfoInScheduleOPartXI>X</InfoInScheduleOPartXI>
      <ReconcilationRevenueExpenses>786136</ReconcilationRevenueExpenses>
      <ReconcilationOtherChanges>-1022275</ReconcilationOtherChanges>
      <InfoInScheduleOPartXII>X</InfoInScheduleOPartXII>
      <MethodOfAccountingAccrual>X</MethodOfAccountingAccrual>
      <AccountantCompileOrReview>0</AccountantCompileOrReview>
      <FSAudited>1</FSAudited>
      <AuditCommittee>1</AuditCommittee>
      <FinancialStatementBoth>X</FinancialStatementBoth>
      <FederalGrantAuditRequired>0</FederalGrantAuditRequired>
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        <CurrentTaxYearMinus3Years>33016163</CurrentTaxYearMinus3Years>
        <CurrentTaxYearMinus2Years>12091338</CurrentTaxYearMinus2Years>
        <CurrentTaxYearMinus1Year>10740515</CurrentTaxYearMinus1Year>
        <CurrentTaxYear>9403431</CurrentTaxYear>
        <Total>103402496</Total>
      </GiftsGrantsContribReceived170>
      <Total170>
        <CurrentTaxYearMinus4Years>38151049</CurrentTaxYearMinus4Years>
        <CurrentTaxYearMinus3Years>33016163</CurrentTaxYearMinus3Years>
        <CurrentTaxYearMinus2Years>12091338</CurrentTaxYearMinus2Years>
        <CurrentTaxYearMinus1Year>10740515</CurrentTaxYearMinus1Year>
        <CurrentTaxYear>9403431</CurrentTaxYear>
        <Total>103402496</Total>
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      <AmountsSubstContributorsTotal>33955362</AmountsSubstContributorsTotal>
      <PublicSupportTotal170>69447134</PublicSupportTotal170>
      <GrossInvestmentIncome170>
        <CurrentTaxYearMinus4Years>464284</CurrentTaxYearMinus4Years>
        <CurrentTaxYearMinus3Years>506345</CurrentTaxYearMinus3Years>
        <CurrentTaxYearMinus2Years>248994</CurrentTaxYearMinus2Years>
        <CurrentTaxYearMinus1Year>230979</CurrentTaxYearMinus1Year>
        <CurrentTaxYear>80544</CurrentTaxYear>
        <Total>1531146</Total>
      </GrossInvestmentIncome170>
      <TotalSupport>104933642</TotalSupport>
      <GrossReceiptsFromAdmissionsEtc>39135463</GrossReceiptsFromAdmissionsEtc>
      <PublicSupportPertcentage170>0.66180</PublicSupportPertcentage170>
      <PublicSupportPertcentPriorYear>0.78700</PublicSupportPertcentPriorYear>
      <ThirtyThreePercntTestsCY170>X</ThirtyThreePercntTestsCY170>
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    <IRS990ScheduleB documentId="RetDoc1234500001">
      <ContributorInfo>
        <ContributorNumber>RESTRICTED</ContributorNumber>
        <ContributorNameBusiness>
          <BusinessNameLine1>RESTRICTED</BusinessNameLine1>
        </ContributorNameBusiness>
        <ContributorAddressUS>
          <AddressLine1>RESTRICTED</AddressLine1>
          <AddressLine2>RESTRICTED</AddressLine2>
          <City>RESTRICTED</City>
          <State>RESTRICTED</State>
          <ZIPCode>RESTRICTED</ZIPCode>
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      <Equipment>
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        <Depreciation>6296520</Depreciation>
        <BookValue>10667</BookValue>
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      <TotalOfBookValueLandBuildings>10667</TotalOfBookValueLandBuildings>
      <TotalRevenue>20787591</TotalRevenue>
      <TotalExpenses>20001455</TotalExpenses>
      <ExcessOrDeficitForYear>786136</ExcessOrDeficitForYear>
      <NetUnrealizedGLOnInvestments>-52969</NetUnrealizedGLOnInvestments>
      <OtherAmount>-969306</OtherAmount>
      <TotalAdjustments>-1022275</TotalAdjustments>
      <ExcessOrDeficitPerFS>-236139</ExcessOrDeficitPerFS>
      <TotRevenueEtcAuditedFinclStmt>20787591</TotRevenueEtcAuditedFinclStmt>
      <RevenueNotRptdF990>0</RevenueNotRptdF990>
      <RevenueSubtotal>20787591</RevenueSubtotal>
      <RevenueNotRptdOnFinStmt>0</RevenueNotRptdOnFinStmt>
      <TotalRevenuePerForm990>20787591</TotalRevenuePerForm990>
      <TotExpensesEtcAuditedFinclStmt>20001455</TotExpensesEtcAuditedFinclStmt>
      <ExpensesNotRptdF990>0</ExpensesNotRptdF990>
      <ExpensesSubtotal>20001455</ExpensesSubtotal>
      <ExpensesNotRptdOnFinStmt>0</ExpensesNotRptdOnFinStmt>
      <TotalExpensesPerForm990>20001455</TotalExpensesPerForm990>
      <Form990ScheduleDPartXIV>
        <ReturnReference>PART IV, LINE 2B:</ReturnReference>
        <Explanation>FUNDS RECEIVED FROM CLIENTS PARTICIPATING IN THE DEBT MANAGEMENT PROGRAM ARE HELD IN VARIOUS SEPARATE FBO BANK ACCOUNTS UNTIL THEY ARE DISTRIBUTED TO CREDITORS AND CONTRIBUTIONS AND FEES ARE DISBURSED TO IDS. CERTAIN STATES REQUIRE THAT CASH ACCOUNTS BE HELD IN THE SAME STATE THAT FUNDS ARE RECEIVED. ALL RESTRICTED CASH ACCOUNTS ARE NOT AVAILABLE FOR IDS' OPERATING EXPENSES OR CREDITORS OF IDS.</Explanation>
      </Form990ScheduleDPartXIV>
      <Form990ScheduleDPartXIV>
        <Identifier>DESCRIPTION OF UNCERTAIN TAX POSITIONS UNDER FIN 48:</Identifier>
        <ReturnReference>PART X:</ReturnReference>
        <Explanation>IDS BELIEVES THAT IT HAS APPROPRIATE SUPPORT FOR ANY TAX POSITIONS TAKEN, AND AS SUCH, DOES NOT HAVE ANY UNCERTAIN TAX POSITIONS THAT ARE MATERIAL TO THE FINANCIAL STATEMENTS.</Explanation>
      </Form990ScheduleDPartXIV>
      <Form990ScheduleDPartXIV>
        <Identifier>PART XI, LINE 8 - OTHER ADJUSTMENTS:</Identifier>
        <Explanation>DISTRIBUTED NET ASSETS TO AFFILIATES</Explanation>
      </Form990ScheduleDPartXIV>
    </IRS990ScheduleD>
    <IRS990ScheduleJ documentId="RetDoc1042400001">
      <SeverancePayment>0</SeverancePayment>
      <SupplementalNonqualRetirePlan>0</SupplementalNonqualRetirePlan>
      <EquityBasedCompArrangement>0</EquityBasedCompArrangement>
      <CompBasedOnRevenueOfFilingOrg>0</CompBasedOnRevenueOfFilingOrg>
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      <CompBasedNetEarningsFilingOrg>0</CompBasedNetEarningsFilingOrg>
      <CompBasedNetEarningsRelateOrgs>0</CompBasedNetEarningsRelateOrgs>
      <AnyNonFixedPayments>0</AnyNonFixedPayments>
      <InitialContractException>0</InitialContractException>
      <Form990ScheduleJPartII>
        <NamePerson>WILLIAM R MALSEED</NamePerson>
        <BaseCompensationFilingOrg>65361</BaseCompensationFilingOrg>
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        <BonusFilingOrg>4800</BonusFilingOrg>
        <BonusRelatedOrgs>5200</BonusRelatedOrgs>
        <OtherCompensationFilingOrg>2448</OtherCompensationFilingOrg>
        <OtherCompensationRelatedOrgs>2652</OtherCompensationRelatedOrgs>
        <DeferredCompFilingOrg>5235</DeferredCompFilingOrg>
        <DeferredCompRelatedOrgs>5671</DeferredCompRelatedOrgs>
        <NontaxableBenefitsFilingOrg>5109</NontaxableBenefitsFilingOrg>
        <NontaxableBenefitsRelatedOrgs>5535</NontaxableBenefitsRelatedOrgs>
        <TotalCompensationFilingOrg>82953</TotalCompensationFilingOrg>
        <TotalCompensationRelatedOrgs>89865</TotalCompensationRelatedOrgs>
        <CompReportPrior990FilingOrg>0</CompReportPrior990FilingOrg>
        <CompReportPrior990RelatedOrgs>0</CompReportPrior990RelatedOrgs>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>JODI MCGREGOR</NamePerson>
        <BaseCompensationFilingOrg>71490</BaseCompensationFilingOrg>
        <CompBasedOnRelatedOrgs>102875</CompBasedOnRelatedOrgs>
        <BonusFilingOrg>2050</BonusFilingOrg>
        <BonusRelatedOrgs>2950</BonusRelatedOrgs>
        <OtherCompensationFilingOrg>2776</OtherCompensationFilingOrg>
        <OtherCompensationRelatedOrgs>3994</OtherCompensationRelatedOrgs>
        <DeferredCompFilingOrg>5782</DeferredCompFilingOrg>
        <DeferredCompRelatedOrgs>8321</DeferredCompRelatedOrgs>
        <NontaxableBenefitsFilingOrg>6315</NontaxableBenefitsFilingOrg>
        <NontaxableBenefitsRelatedOrgs>9087</NontaxableBenefitsRelatedOrgs>
        <TotalCompensationFilingOrg>88413</TotalCompensationFilingOrg>
        <TotalCompensationRelatedOrgs>127227</TotalCompensationRelatedOrgs>
        <CompReportPrior990FilingOrg>0</CompReportPrior990FilingOrg>
        <CompReportPrior990RelatedOrgs>0</CompReportPrior990RelatedOrgs>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>ETTA W MONEY</NamePerson>
        <BaseCompensationFilingOrg>106380</BaseCompensationFilingOrg>
        <CompBasedOnRelatedOrgs>106380</CompBasedOnRelatedOrgs>
        <BonusFilingOrg>7500</BonusFilingOrg>
        <BonusRelatedOrgs>7500</BonusRelatedOrgs>
        <OtherCompensationFilingOrg>5641</OtherCompensationFilingOrg>
        <OtherCompensationRelatedOrgs>5641</OtherCompensationRelatedOrgs>
        <DeferredCompFilingOrg>14452</DeferredCompFilingOrg>
        <DeferredCompRelatedOrgs>14452</DeferredCompRelatedOrgs>
        <NontaxableBenefitsFilingOrg>12970</NontaxableBenefitsFilingOrg>
        <NontaxableBenefitsRelatedOrgs>12970</NontaxableBenefitsRelatedOrgs>
        <TotalCompensationFilingOrg>146943</TotalCompensationFilingOrg>
        <TotalCompensationRelatedOrgs>146943</TotalCompensationRelatedOrgs>
        <CompReportPrior990FilingOrg>0</CompReportPrior990FilingOrg>
        <CompReportPrior990RelatedOrgs>0</CompReportPrior990RelatedOrgs>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>SORAIA DEARAUJO</NamePerson>
        <BaseCompensationFilingOrg>112228</BaseCompensationFilingOrg>
        <CompBasedOnRelatedOrgs>28057</CompBasedOnRelatedOrgs>
        <BonusFilingOrg>8000</BonusFilingOrg>
        <BonusRelatedOrgs>2000</BonusRelatedOrgs>
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        <OtherCompensationRelatedOrgs>1200</OtherCompensationRelatedOrgs>
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        <NontaxableBenefitsRelatedOrgs>600</NontaxableBenefitsRelatedOrgs>
        <TotalCompensationFilingOrg>136391</TotalCompensationFilingOrg>
        <TotalCompensationRelatedOrgs>34098</TotalCompensationRelatedOrgs>
        <CompReportPrior990FilingOrg>0</CompReportPrior990FilingOrg>
        <CompReportPrior990RelatedOrgs>0</CompReportPrior990RelatedOrgs>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartIII>
        <Identifier>SUPPLEMENTAL INFORMATION</Identifier>
        <ReturnReference>PART III</ReturnReference>
        <Explanation>PART I, QUESTION 3: THE COMPENSATION COMMITTEE OF INCHARGE INSTITUTE OF AMERICA, AN AFFILIATED ENTITY, PERFORMS THE FOLLOWING TO ESTABLISH THE COMPENSATION OF INCHARGE DEBT SOLUTIONS' CEO/EXECUTIVE DIRECTOR: 1) ENGAGES THE SERVICES OF AN INDEPENDENT COMPENSATION CONSULTANT 2) REVIEWS THE FORM 990 OF OTHER ORGANIZATIONS 3) SOLICITS A COMPENSATION SURVEY OR STUDY 4) SEEKS APPROVAL OF COMPENSATION BY THE BOARD OF TRUSTEES</Explanation>
      </Form990ScheduleJPartIII>
    </IRS990ScheduleJ>
    <IRS990ScheduleO documentId="RetDoc1044400001">
      <GeneralExplanation>
        <Identifier>NEW PROGRAM SERVICES</Identifier>
        <ReturnReference>FORM 990, PART III, LINE 2</ReturnReference>
        <Explanation>HOUSING COUNSELING AND EDUCATION - INCHARGE DEBT SOLUTIONS BECAME A LOCAL U.S. DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT ("HUD") APPROVED AGENCY IN APRIL 2010. IDS HAS ALSO ADOPTED THE NATIONAL INDUSTRY STANDARDS FOR HOMEOWNERSHIP COUNSELING EVIDENCING ITS COMMITMENT TO PROVIDE CONSISTENT, HIGH QUALITY EDUCATION AND COUNSELING TO EXISTING AND POTENTIAL HOMEOWNERS THROUGHOUT THE STATE OF FLORIDA. IDS' SERVICES INCLUDE THE FOLLOWING: 1) FORECLOSURE PREVENTION/MORTGAGE DELINQUENCY COUNSELING - THIS PROGRAM IS DESIGNED TO PROVIDE EXISTING BORROWERS WITH INFORMATION AND ASSISTANCE NEEDED TO AVOID FORECLOSURE. PROGRAM HIGHLIGHTS INCLUDE BUDGET PLANNING, EVALUATION OF ELIGIBILITY FOR LOAN MODIFICATION, ASSESSMENT OF ABILITY TO SUSTAIN THE HOME AND ALTERNATIVE HOUSING OPTIONS. 2) HOMEBUYER EDUCATION WORKSHOPS - POTENTIAL HOMEOWNERS ARE ENCOURAGED TO ATTEND AN EIGHT-HOUR HOMEBUYER EDUCATION COURSE PRIOR TO PURCHASING A HOME. IN A STEP-BY-STEP PROCESS, CLASSROOM PARTICIPANTS ARE ASKED TO EXAMINE THEIR HOUSING NEEDS, ANALYZE THEIR FINANCIAL SITUATION, AND LEARN STRATEGIES TO IMPROVE FINANCIAL MANAGEMENT IN AN EFFORT TO BETTER PREPARE FOR HOMEOWNERSHIP. IN ADDITION, PARTICIPANTS LEARN HOW TO SHOP FOR A HOME, OBTAIN A MORTGAGE, AND PREPARE FOR LIFE AS A HOMEOWNER. 3) PRE-PURCHASE COUNSELING - THIS PROGRAM IS DESIGNED TO ASSIST POTENTIAL BORROWERS THAT WOULD LIKE PERSONAL ONE-ON-ONE COUNSELING DURING THE HOME BUYING PROCESS. EDUCATION AND TIPS ARE PROVIDED TO ASSIST THE HOMEBUYER TO BETTER UNDERSTAND ALTERNATIVE SOURCES OF FUNDING AND MORTGAGE OPTIONS. THROUGH BUDGET PLANNING, POTENTIAL HOMEOWNERS CAN IMPROVE THEIR FINANCIAL MANAGEMENT SKILLS WITH A GOAL OF OBTAINING HOMEOWNERSHIP.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>FORM 990, PART VI, SECTION B, LINE 11</Identifier>
        <Explanation>THE TREASURER, AUDIT COMMITTEE OF INCHARGE INSTITUTE OF AMERICA, AND THE PRESIDENT OF THE ORGANIZATION, REVIEW AND APPROVE THE FORM 990 PRIOR TO ITS FILING.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VI, SECTION B, LINE 12C</ReturnReference>
        <Explanation>OFFICERS, DIRECTORS, TRUSTEES AND KEY EMPLOYEES ARE REQUIRED TO DISCLOSE ANY POTENTIAL CONFLICTS OF INTEREST ON A CONFLICT OF INTEREST FORM THAT IS COMPLETED ANNUALLY. POTENTIAL CONFLICTS ARE TO BE REPORTED TO THE ORGANIZATION AS SOON AS KNOWN. FOLLOW UP IS PERFORMED TO ENSURE ALL CONFLICT OF INTEREST FORMS ARE RECEIVED.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VI, SECTION B, LINE 15</ReturnReference>
        <Explanation>INCHARGE INSTITUTE OF AMERICA, AN AFFILIATED ENTITY, HAS A SEPARATE BOARD APPOINTED COMPENSATION COMMITTEE THAT DETERMINES THE SALARY OF THE OFFICERS OF INCHARGE DEBT SOLUTIONS ON AN ANNUAL BASIS. COMPARABILITY DATA AND PERFORMANCE IS REVIEWED FOR OFFICERS ANNUALLY. ON A REGULAR BASIS, AN INDEPENDENT COMPENSATION CONSULTANT MAY BE USED TO PERFORM A COMPENSATION SURVEY OR STUDY. KEY EMPLOYEES MAY RECEIVE INCREASES AND ARE ELIGIBLE FOR EXCEPTIONAL PERFORMANCE INCREASES BASED ON PERFORMANCE. PERIODICALLY, KEY EMPLOYEES' SALARIES ARE COMPARED TO MARKET DATA.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VI, SECTION C, LINE 18</ReturnReference>
        <Explanation>THE ORGANIZATION MAKES ITS FORM 1023 AND FORM 990 AVAILABLE TO THE PUBLIC UPON REQUEST. THE ORGANIZATION'S FORM 990 IS ALSO AVAILABLE ON GUIDESTAR.ORG.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VI, SECTION C, LINE 19</ReturnReference>
        <Explanation>THE ORGANIZATION PROVIDES COPIES OF ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AS VALID REQUESTS ARE RECEIVED.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART VII, SECTION A, COLUMN (B)</ReturnReference>
        <Explanation>AVERAGE HOURS PER WEEK FOR RELATED ORGANIZATIONS: WILLIAM MALSEED - INCHARGE INSTITUTE OF AMERICA, 8 HOURS; INCHARGE EDUCATION FOUNDATION, 13 HOURS; INCHARGE HOUSING COUNSELING SERVICES, 1 HOUR. ETTA MONEY - INCHARGE INSTITUTE OF AMERICA, 10 HOURS; INCHARGE EDUCATION FOUNDATION, 10 HOURS. JODI MCGREGOR - INCHARGE INSTITUTE OF AMERICA, 16 HOURS; INCHARGE EDUCATION FOUNDATION, 7 HOURS; INCHARGE HOUSING COUNSELING SERVICES, 1 HOUR. SORAIA DEARAUJO - INCHARGE HOUSING COUNSELING SERVICES, 2 HOURS; INCHARGE EDUCATION FOUNDATION, 6 HOURS. ALAN BLYTHE - INCHARGE EDUCATION FOUNDATION, 20 HOURS. MARK NAGIEL - INCHARGE INSTITUTE OF AMERICA, 10 HOURS; INCHARGE EDUCATION FOUNDATION, 8 HOURS. LONNIE RITZER - INCHARGE INSTITUTE OF AMERICA, 1 HOUR. HUBERT RIVERA - INCHARGE INSTITUTE OF AMERICA, 6 HOURS; INCHARGE EDUCATION FOUNDATION, 10 HOURS.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>CHANGES IN NET ASSETS OR FUND BALANCES:</Identifier>
        <ReturnReference>FORM 990, PART XI, LINE 5:</ReturnReference>
        <Explanation>NET UNREALIZED LOSSES ON INVESTMENTS: -52,969. DISTRIBUTED NET ASSETS TO AFFILIATES -969,306. TOTAL TO FORM 990, PART XI, LINE 5: -1,022,275.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <ReturnReference>FORM 990, PART XII, LINE 2C</ReturnReference>
        <Explanation>THE AUDIT COMMITTEE OF INCHARGE INSTITUTE OF AMERICA, AN AFFILIATED ENTITY, IS RESPONSIBLE FOR SELECTING AN INDEPENDENT ACCOUNTANT AND OVERSEEING THE AUDIT OF INCHARGE DEBT SOLUTIONS' FINANCIAL STATEMENTS ON AN ANNUAL BASIS. THE PROCESS HAS NOT CHANGED DURING THE TAX YEAR.</Explanation>
      </GeneralExplanation>
    </IRS990ScheduleO>
    <IRS990ScheduleR documentId="RetDoc1043400001">
      <Form990ScheduleRPartII>
        <NameOfDisregardedEntity>
          <BusinessNameLine1>INCHARGE INSTITUTE OF AMERICA INC</BusinessNameLine1>
        </NameOfDisregardedEntity>
        <AddressUS>
          <AddressLine1>5750 MAJOR BLVD SUITE 300</AddressLine1>
          <City>ORLANDO</City>
          <State>FL</State>
          <ZIPCode>32819</ZIPCode>
        </AddressUS>
        <EIN>522196183</EIN>
        <PrimaryActivities>GENERAL AND ADMINISTRATIVE SUPPORT SERVICES</PrimaryActivities>
        <LegalDomicileState>DE</LegalDomicileState>
        <ExemptCodeSection>501(C)(3)</ExemptCodeSection>
        <PublicCharityStatus>LINE 11C, III-FI</PublicCharityStatus>
        <DirectControllingEntityNA>N/A</DirectControllingEntityNA>
        <ControlledOrg>0</ControlledOrg>
      </Form990ScheduleRPartII>
      <Form990ScheduleRPartII>
        <NameOfDisregardedEntity>
          <BusinessNameLine1>INCHARGE EDUCATION FOUNDATION INC</BusinessNameLine1>
        </NameOfDisregardedEntity>
        <AddressUS>
          <AddressLine1>5750 MAJOR BLVD SUITE 310</AddressLine1>
          <City>ORLANDO</City>
          <State>FL</State>
          <ZIPCode>32819</ZIPCode>
        </AddressUS>
        <EIN>200152720</EIN>
        <PrimaryActivities>DEVELOP FINANCIAL EDUCATIONAL MATERIALS AND RESOURCES</PrimaryActivities>
        <LegalDomicileState>DE</LegalDomicileState>
        <ExemptCodeSection>501(C)(3)</ExemptCodeSection>
        <PublicCharityStatus>LINE 11B, II</PublicCharityStatus>
        <DirectControllingEntityName>
          <BusinessNameLine1>INCHARGE INSTITUTE OF AMERICA INC</BusinessNameLine1>
        </DirectControllingEntityName>
        <ControlledOrg>0</ControlledOrg>
      </Form990ScheduleRPartII>
      <Form990ScheduleRPartII>
        <NameOfDisregardedEntity>
          <BusinessNameLine1>INCHARGE HOUSING COUNSELING SERVICES INC</BusinessNameLine1>
        </NameOfDisregardedEntity>
        <AddressUS>
          <AddressLine1>5750 MAJOR BLVD SUITE 175</AddressLine1>
          <City>ORLANDO</City>
          <State>FL</State>
          <ZIPCode>32819</ZIPCode>
        </AddressUS>
        <EIN>010586613</EIN>
        <PrimaryActivities>HOUSING COUNSELING SERVICES</PrimaryActivities>
        <LegalDomicileState>MD</LegalDomicileState>
        <ExemptCodeSection>501(C)(3)</ExemptCodeSection>
        <PublicCharityStatus>LINE 9</PublicCharityStatus>
        <DirectControllingEntityName>
          <BusinessNameLine1>INCHARGE INSTITUTE OF AMERICA INC</BusinessNameLine1>
        </DirectControllingEntityName>
        <ControlledOrg>0</ControlledOrg>
      </Form990ScheduleRPartII>
      <Form990ScheduleRPartIV>
        <NameOfRelatedOrg>
          <BusinessNameLine1>NATIONAL CREDIT COUNSELING SERIVCES INC</BusinessNameLine1>
        </NameOfRelatedOrg>
        <AddressUS>
          <AddressLine1>5750 MAJOR BLVD SUITE 300</AddressLine1>
          <City>ORLANDO</City>
          <State>FL</State>
          <ZIPCode>32819</ZIPCode>
        </AddressUS>
        <EIN>521799746</EIN>
        <PrimaryActivity>INACTIVE</PrimaryActivity>
        <LegalDomicileState>MD</LegalDomicileState>
        <DirectControllingEntityName>
          <BusinessNameLine1>INCHARGE INSTITUTE OF AMERICA INC</BusinessNameLine1>
        </DirectControllingEntityName>
        <TypeOfEntity>C</TypeOfEntity>
      </Form990ScheduleRPartIV>
      <ReceiptOfIntAnnRentsRoyalties>0</ReceiptOfIntAnnRentsRoyalties>
      <GiftGrantOrCapContrToOtherOrg>0</GiftGrantOrCapContrToOtherOrg>
      <GiftGrantOrCapContrFrOtherOrg>0</GiftGrantOrCapContrFrOtherOrg>
      <LoansOrGuaranteesToOtherOrg>0</LoansOrGuaranteesToOtherOrg>
      <LoansOrGuaranteesFromOtherOrg>0</LoansOrGuaranteesFromOtherOrg>
      <SaleOfAssetsToOtherOrg>0</SaleOfAssetsToOtherOrg>
      <PurchaseOfAssetsFromOtherOrg>0</PurchaseOfAssetsFromOtherOrg>
      <ExchangeOfAssets>0</ExchangeOfAssets>
      <RentalOfFacilitiesToOtherOrgs>0</RentalOfFacilitiesToOtherOrgs>
      <RentalOfFacilitiesFrOtherOrgs>0</RentalOfFacilitiesFrOtherOrgs>
      <PerformOfServicesForOtherOrgs>1</PerformOfServicesForOtherOrgs>
      <PerformOfServicesByOtherOrgs>1</PerformOfServicesByOtherOrgs>
      <SharingOfFacilities>1</SharingOfFacilities>
      <SharingOfPaidEmployees>1</SharingOfPaidEmployees>
      <ReimbursementPaidToOtherOrg>0</ReimbursementPaidToOtherOrg>
      <ReimbursementPaidByOtherOrg>0</ReimbursementPaidByOtherOrg>
      <OtherTransferToOtherOrg>1</OtherTransferToOtherOrg>
      <OtherTransferFromOtherOrg>0</OtherTransferFromOtherOrg>
    </IRS990ScheduleR>
  </ReturnData>
</Return>