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      <Description>West Salem Clinic and Total Health Community Clinic are federallyqualified health centers that provide comprehensive medical services touninsured and under insured patients of the Willamette Valley andsurrounding rural communities. With a patient population of over 10,000clients our multilingual and multicultural staffs are dedicated tohelping patients manage and improve their health and quality of lifeand are able to communicate with clients in Spanish, Russian,Vietnamese, American Sign Language and other dialects and languages.As an organization, it is our desire to offer quality medical, dentaland mental health services to individuals that otherwise would not beable to access healthcare to meet their needs, regardless of ability topay, age, ethnicity or cultural background. our services include family practice medicine, pediatrics, obstetrics including prenatal andpostnatal care, and internal medicine. We also offer preventativehealth services through our living healthy program, dental diabeticscreenings, full service family dentistry and mental health services.Our dental clinic serves approximately 1,400 clients per year. Forindividuals that do not have insurance, we offer a sliding fee that isbased on family size and income. We have a designated eligibilityspecialist on site to assist in completing the medicaid applicationprocess as well as the percentage of slide discount that individualsqualify for. We provide healthcare to homeless individuals via vanservice that transports those in need of medical or dental attention tothe clinic at a minimum of 3 days per week free of charge. We providevaccines for children through the state VFC program and documentimmunizations in the state registry. We also offer pediatric services and have a 24 hourtelephone advice call service available to clients that might havequestions or concerns after normal clinic hours.West Salem Clinic offers outpatient mental health services that includetherapy, counseling, case management group work and psychiatricservices. The panel of providers available to provide these servicesinclude licensed and unlicensed masters prepared clinicians. One casemanager is available to compliment the efforts of the primary clinicalservices providers. West Salem Mental Health Clinic serves people fromthe ages of 12 to 65 regardless of their ability to pay. Clients who are deaf and hard of hearing receive culturally and linguisticallyappropriate counseling and case management services and are supportedin medication management services through a contracted interpreter. TheWest Salem Mental Health program has a growing client base of over 1,000patients and processes approximately 800 screenings for new servicesper year.</Description>
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        <Description>Since 1986, Northwest Human Services Inc.'s Homeless Outreach and AdvocacyProject (HOAP) has operated to help adults with chronic mentalillnesses, who are experiencing homelessness. Located in downtownSalem, HOAP offers out-patient mental health services, supportivehousing and a day center.HOAP staff provides 450 clients and visitors with more than 9,000 supportiveinterventions annually, to support them towards independent living inthe community. Mental health services provided include psychiatricvisits, medication management, case management, counseling, advocacy,assistance in obtaining mainstream entitlements, payee services,supportive housing, and skills training.In addition to mental health and housing services, HOAP operates ahealthcare for the homeless van run, transporting 600+ uninsured,homeless adults to the NWHS medical clinic annually for emergentmedical and dental care.During the year the HOAP day center offers services such as showers,snacks, laundry facilities, telephone, community voicemail, and amailing address to both clients and visitors. The HOAP day centerserved 5,500 snacks, 1,875 lunches and offered 1,200 showers. Total services resulted in over 16,000 visits by homeless people seeking a safe place toreceive basic services and support.The HOAP program also operates supportive housing including a safehaven, 24/7 low stress supportive housing for HOAP's chronicallyhomeless clients. Clients living at safe haven can remain there as longas necessary to regain the skills needed to move into more permanentappropriate housing. In addition to Safe Haven, HOAP maintains 22additional housing placements available to enrolled HOAP clients.</Description>
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        <Description>Homes Offering Shelter to Teens (HOST) provides emergency and long-term shelter care to runaway and homeless youth. Other areas of serviceinclude crisis intervention, counseling and conflict resolution, familylife skills development and information and referral services for youthin crisis and their families. The transitional living program provideshousing and case management services to emancipated youth assistingthem to achieve independence. During the year, HOST provided shelterfor approximately 200 youth. 216 of youth exited the shelter toa safe environment in place. The feedback received from youth andparents/guardians show that there have been improved relationshipsdirectly due to HOST services rendered. Our customer service feedbackforms showed over 92% with extremely high satisfaction levels.We are proud of our continued partnerships with local agencies whichprovide: classes teaching drug and alcohol awareness, cooking andnutrition, teen pregnancy and prevention, access to a homelesseducation program to assist youth in school enrollment and access tothe resource center, assistance with applying for Oregon Health Planand/or food stamps, employment, and employment coaching services.Local faith based organizations refer youth to our services and helpyouth to access: socialization and school programs (GED program),health club services in which youth barter work time for work out time,financial assistance and property identification for rental properties,a program working towards youth becoming self-sufficient and livingindependently, learn life skills and gain work experience throughvolunteering, classes on healthy meal preparation and cookingtechniques. HOST is dedicated to continued quality services andintegrating the positive youth development model.Staff continues to attend ongoing trainings on a monthly basis inefforts to keep our programming at the highest level possible.Trainings includes contractual and licensing mandates as well asenhancing their level of technical skills.A new position of quality improvement assistant has been created inefforts to further enhance our levels of detailed chart audits,updating forms as well as ongoing safety inspection reports. We arecurrently looking into potential expansion of services throughadditional beds and programming.</Description>
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      <InitialContractException>false</InitialContractException>
      <RebuttablePresumptionProcedure>false</RebuttablePresumptionProcedure>
      <Form990ScheduleJPartII>
        <NamePerson>Zoltan Teglassy</NamePerson>
        <BaseCompensationFilingOrg>139349</BaseCompensationFilingOrg>
        <NontaxableBenefitsFilingOrg>12373</NontaxableBenefitsFilingOrg>
        <TotalCompensationFilingOrg>151722</TotalCompensationFilingOrg>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>Marvin Roman</NamePerson>
        <BaseCompensationFilingOrg>144578</BaseCompensationFilingOrg>
        <DeferredCompFilingOrg>3900</DeferredCompFilingOrg>
        <NontaxableBenefitsFilingOrg>5265</NontaxableBenefitsFilingOrg>
        <TotalCompensationFilingOrg>153743</TotalCompensationFilingOrg>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>Joel M Suchow</NamePerson>
        <BaseCompensationFilingOrg>159225</BaseCompensationFilingOrg>
        <DeferredCompFilingOrg>4800</DeferredCompFilingOrg>
        <NontaxableBenefitsFilingOrg>5577</NontaxableBenefitsFilingOrg>
        <TotalCompensationFilingOrg>169602</TotalCompensationFilingOrg>
      </Form990ScheduleJPartII>
      <Form990ScheduleJPartII>
        <NamePerson>Gwendolyn A Oran</NamePerson>
        <BaseCompensationFilingOrg>159329</BaseCompensationFilingOrg>
        <DeferredCompFilingOrg>4811</DeferredCompFilingOrg>
        <NontaxableBenefitsFilingOrg>5245</NontaxableBenefitsFilingOrg>
        <TotalCompensationFilingOrg>169385</TotalCompensationFilingOrg>
      </Form990ScheduleJPartII>
    </IRS990ScheduleJ>
    <IRS990ScheduleM documentId="IRS990ScheduleM" softwareId="09000047" softwareVersion="2009v1.3">
      <FoodInventory>
        <NonCashCheckbox>X</NonCashCheckbox>
        <NoncashContribsRptdF990>40078</NoncashContribsRptdF990>
        <MethodOfDeterminingRevenues>OR Food bank</MethodOfDeterminingRevenues>
      </FoodInventory>
      <DrugsAndMedicalSupplies>
        <NonCashCheckbox>X</NonCashCheckbox>
        <NoncashContribsRptdF990>125235</NoncashContribsRptdF990>
        <MethodOfDeterminingRevenues>FMV</MethodOfDeterminingRevenues>
      </DrugsAndMedicalSupplies>
      <OtherNonCashContributionsTable>
        <NonCashCheckbox>X</NonCashCheckbox>
        <Description>Supplies</Description>
        <NoncashContribsRptdF990>62779</NoncashContribsRptdF990>
        <MethodOfDeterminingRevenues>FMV</MethodOfDeterminingRevenues>
      </OtherNonCashContributionsTable>
      <AnyPropertyThatMustBeHeld>false</AnyPropertyThatMustBeHeld>
      <ReviewProcessUnusualNCGifts>false</ReviewProcessUnusualNCGifts>
      <ThirdPartiesUsed>false</ThirdPartiesUsed>
    </IRS990ScheduleM>
    <IRS990ScheduleO documentId="IRS990ScheduleO" softwareId="09000047" softwareVersion="2009v1.3">
      <GeneralExplanation>
        <Identifier>Form 990, Part VI, Line 19</Identifier>
        <ReturnReference>Form 990, Part VI, Line 19: Other Organization Documents Publicly Available</ReturnReference>
        <Explanation>Governing documents, conflict of interest policy and financial statements are not made available to the public. Form 990 and Form 1023 are avaliable to the public upon request.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>Form 990, Part VI, Line 15b</Identifier>
        <ReturnReference>Form 990, Part VI, Line 15b: Compensation Review and Approval Process for Officers and Key Employees</ReturnReference>
        <Explanation>Evaluation and compensation of other officers or key employees is determined by the Executive Director.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>Form 990, Part VI, Line 12c</Identifier>
        <ReturnReference>Form 990, Part VI, Line 12c: Explanation of Monitoring and Enforcement of Conflicts</ReturnReference>
        <Explanation>The organization monitors and enforces compliance with the conflict of interest policy through annual evaluation and updating. Officers, directors, and key employees would not be able to discuss or vote on an issue where a conflict of interest exists.</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>Form 990, Part VI, Line 11</Identifier>
        <ReturnReference>Form 990, Part VI, Line 11: Form 990 Review Process</ReturnReference>
        <Explanation>A review will be conducted by the audit committee and their recommendation goes to the Board of Directors prior to filing the return</Explanation>
      </GeneralExplanation>
      <GeneralExplanation>
        <Identifier>Form 990, Part III, Line 4d</Identifier>
        <ReturnReference>Form 990, Part III, Line 4d : Other Program Services Description</ReturnReference>
        <Explanation>OTHER PROGRAM SERVICES 4: The crisis hotline is a 24 hour / 7 day a week / 365 days a yearprogram that offers crisis and suicide intervention services by phoneor on a walk-in basis, and a trauma response team to respond tocritical events in the community. To assist with crises of a financialnature, we also offer emergency financial assistance for needs such asrent, utilities and financial support to pay for life-sustainingprescription medications. We provide a free community voice mailservice for individuals who may be homeless, in transition fromincarceration or are victims of a domestic violence situation. Ourhotline also offers community presentations on our services, and weoffer trainings on suicide intervention and other service-relatedtopics. During our 2009-2010 fiscal year, we provided services to23,253 individuals. Of that total we assisted 854 individuals withrent and utilities, 271 with prescription medications, and 458individuals with emergency food boxes. In addition to our paid staff,our volunteers provided 332 hours of service, and $4,565 in donations,which were used to financially assist individuals living in the city ofKeizer.</Explanation>
      </GeneralExplanation>
    </IRS990ScheduleO>
  </ReturnData>
</Return>