2026-05-13T08:34:02-05:00 2025-12-31 410746749 CLIFTONLARSONALLEN LLP 150 S WARNER ROAD SUITE 310 KING OF PRUSSIA PA 19406 990 2025-01-01 465039599 CRISIS TEXT LINE INC CRIS 3322304008 225 W 34TH ST FL 9-PMB9135 NEW YORK NY 10122 DANIELLE ADEST CFO 3322304008 2026-05-12 1 WILLIAM A LOUGHERY P01603932 2156433900 2026-05-12 2025 2025-03-06 01:10:19Z DANIELLE ADEST 225 W 34TH ST FL 9-PMB9135 NEW YORK NY 10122 47591127 0 X WWW.CRISISTEXTLINE.ORG X 2012 NY FREE, 24/7, CONFIDENTIAL CRISIS INTERVENTION AND MENTAL HEALTH SUPPORT VIA TEXT 10 9 296 14000 0 0 40475301 34119266 4079566 3433362 802965 928807 0 8352 45357832 38489787 52000 97657 0 0 28789889 32274358 0 0 2834412 6005286 6236679 34847175 38608694 10510657 -118907 36300859 31967980 10056797 5531303 26244062 26436677 BY LEVERAGING INNOVATIVE TECHNOLOGY AND RESEARCH, WE ARE SHAPING MENTAL HEALTH POLICY AND SYSTEMS TO CREATE A WORLD WHERE EVERYONE HAS ACCESS TO THE SUPPORT THEY NEED ANYTIME, ANYWHERE. 0 0 16320307 97657 3433362 CRISIS TEXT LINE PROVIDES FREE, 24/7, HIGH-QUALITY TEXT-BASED MENTAL HEALTH SUPPORT AND CRISIS INTERVENTION BY EMPOWERING A COMMUNITY OF OVER 14,000 TRAINED VOLUNTEERS AND PAID SUPERVISORS TO SUPPORT PEOPLE IN THEIR MOMENTS OF NEED. ANYONE CAN TEXT FROM ANYWHERE IN THE UNITED STATES, ANYTIME. A LIVE, TRAINED CRISIS COUNSELOR RECEIVES THE TEXT AND RESPONDS FROM A SECURE ONLINE PLATFORM. CRISIS TEXT LINE RECRUITS, TRAINS, DEVELOPS, AND RETAINS VOLUNTEERS TO APPROPRIATELY COMMUNICATE WITH AND SERVE ALL COMMUNITIES THROUGHOUT THE ENTIRE COUNTRY. SUPERVISORS SUPPORT AND OVERSEE THE VOLUNTEER CRISIS COUNSELORS AND ALL CONVERSATIONS ON THE CRISIS TEXT LINE PLATFORM IN REAL TIME. 12387395 0 0 CRISIS TEXT LINE'S MISSION RELIES ON INNOVATIVE TECHNOLOGY TO SUPPORT THE 24/7 TEXTING AND CHAT MENTAL HEALTH CRISIS INTERVENTION PLATFORM. THE TECHNOLOGY TEAM IS RESPONSIBLE FOR CODING, REFINING, AND SUPPORTING THE CRISIS TEXT LINE TEXTING AND CHAT PLATFORM AS WELL AS MAINTAINING AND UPDATING A LEARNING MANAGEMENT SYSTEM AS PART OF THE PLATFORM. THE TEAM'S ROLE INCLUDES ENGINEERING, PRODUCT, DESIGN, DATA, AND ANALYTICS.CRISIS TEXT LINE CONTINUES TO DEVELOP ENHANCED ARCHITECTURE DESIGNS FOR THE PLATFORM AS WELL AS TESTING AND DEVELOPING A GENERATIVE AI CONVERSATION SIMULATOR TO IMPROVE TRAINING FOR VOLUNTEERS. CRISIS TEXT LINE TECHNOLOGY DEPARTMENT CREATES AND SUPPORTS CUSTOMIZED AND INTEGRATED PLATFORM SOLUTIONS TO SUPPORT THE NATIONAL 988 SUICIDE & CRISIS LIFELINE AS WELL AS OUR PARTNERS. 2075049 0 0 CRISIS TEXT LINE HAS A DEDICATED TEAM OF RESEARCH SCIENTISTS THAT LEAD RIGOROUS MENTAL HEALTH RESEARCH SCIENCE EFFORTS TO EVIDENCE AND AMPLIFY CRISIS TEXT LINE IMPACT FOR TEXTERS, VOLUNTEERS, AND COMMUNITIES. CRISIS TEXT LINE RESEARCH AND IMPACT STUDIES AIM TO STRENGTHEN MENTAL HEALTH POLICY, PRACTICE, AND SYSTEMS IN THE BROADER FIELD NATIONALLY AND GLOBALLY. IN 2025, CRISIS TEXT LINE RELEASED SEVERAL IMPORTANT REPORTS, INCLUDING A LARGE-SCALE STUDY ON VOLUNTEER IMPACT, EVIDENCING BENEFITS OF VOLUNTEERING AS A CRISIS COUNSELOR THAT GO FAR BEYOND THE POSITIVE EFFECT ON THE LIVES OF OUR TEXTERS TO BENEFIT VOLUNTEERS, THEIR FAMILIES, AND COMMUNITIES. 30782751 1 1 0 1 0 0 0 0 0 0 1 0 0 0 0 1 1 0 0 1 1 1 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 37 0 296 1 0 0 0 0 0 0 0 0 0 0 0 0 X 10 9 0 0 0 0 0 0 0 1 0 0 0 1 1 1 1 1 1 1 1 0 NY X X DANIELLE ADEST 3322304008 225 W 34TH STREET 9TH FLOOR PMB9135 NEW YORK NY 10122 DENA TRUJILLO CHIEF EXECUTIVE OFFICER 50.00 X X 379822 0 40057 MATTHEW VANDERZEE CHIEF TECHNOLOGY OFFICER 50.00 X 377881 0 40057 DANIELLE ADEST CHIEF FINANCIAL OFFICER 50.00 X 327794 0 39498 RUPESH SHAH CHIEF OPERATING OFFICER 50.00 X 310922 0 36701 SHAIRI TURNER-DAVIS CHIEF HEALTH OFFICER 50.00 X 336284 0 10036 MARGARET MEAGHER CHIEF IMPACT OFFICER 50.00 X 317444 0 19404 SHAWN RODRIGUEZ SECRETARY & GENERAL COUNSEL 50.00 X 244586 0 53022 MISHKA PITTER-ARMAND CHIEF MARKETING OFFICER (UNTIL 10/25) 50.00 X 255409 0 32491 CLAIRE ZICK VP PRODUCT 50.00 X 237760 0 35327 LISA FETTERMAN PRESIDENT 0.50 X X 0 0 0 ROB STAVIS TREASURER 0.50 X X 0 0 0 HARRY BRANDLER DIRECTOR 0.50 X 0 0 0 DR ANDREA HORVATH MARQUES DIRECTOR 0.50 X 0 0 0 DR ANDRES MONROY-HERNANDEZ DIRECTOR 0.50 X 0 0 0 STEVEN MORVAY DIRECTOR (SINCE OCT 2025) 0.50 X 0 0 0 POOJA SHAW DIRECTOR (SINCE FEB 2025) 0.50 X 0 0 0 RAMY SHWEIKY DIRECTOR 0.50 X 0 0 0 KIM VU DIRECTOR 0.50 X 0 0 0 2787902 0 306593 74 0 1 0 OYSTER HR INC 307 W TREMONT AVE SUITE 200 CHARLOTTE NC 28203 STAFFING 2285609 AMAZON WEB SERVICES PO BOX 81207 SEATTLE WA 98108 DATA HOUSING AND RELATIONAL HOSTING 1428220 PREDIKTIV LLC 1910 THOMAS AVE CHEYENNE WY 82001 STAFFING 366818 SOLVO SOLUTIONS LLC 2600 W GERONIMO PL 100 CHANDLER AZ 85224 STAFFING 318951 TIK TOK INC 5800 BRISTOL PKWY SUITE 100 CULVER CITY CA 90230 VOLUNTEER AND TEXTER OUTREACH 194874 13 34119266 34119266 PROGRAM SERVICE 900099 3433362 3433362 3433362 724284 724284 9305863 9101340 204523 204523 204523 OTHER INCOME 900099 8352 8352 8352 38489787 3433362 0 937159 97657 97657 1432401 706367 621064 104970 23860061 20078994 2012198 1768869 624889 515520 56678 52691 4549475 3711050 559150 279275 1807532 1411154 237925 158453 36481 1428 35053 90377 90377 202032 202032 636070 202379 401620 32071 873764 670927 4923 197914 96866 49939 46156 771 3186534 2823238 247412 115884 651006 364070 190631 96305 282668 150028 105431 27209 72992 72992 95589 95589 MISCELLANEOUS 12300 12300 38608694 30782751 4991531 2834412 3606302 1859972 12846134 4764976 4086664 4582162 191125 116917 913179 808019 352999 282472 83729 70527 14357365 19583848 216361 181559 36300859 31967980 1787742 1216861 8269055 4314442 10056797 5531303 X 25461420 25288767 782642 1147910 26244062 26436677 36300859 31967980 -118907 311522 0 X 0 1 X 1 1 1 X 9767891 10241918 27800385 40475301 34127618 122413113 9767891 10241918 27800385 40475301 34127618 122413113 12384215 110028898 103457 94443 478236 706575 724284 2106995 24419 1642 26061 124546169 16908031 0.88340 0.73090 X SCHEDULE A, PART II, LINE 10, EXPLANATION OF OTHER INCOME: MISCELLANEOUS - 2021 AMOUNT: $ 24,419. 2022 AMOUNT: $ 1,642. 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ACCORDINGLY, NO PROVISION FOR FEDERAL, STATE, OR LOCAL INCOME TAXES HAS BEEN RECORDED. 1 EUROPE (INCLUDING ICELAND & GREENLAND) 0 0 PROGRAM SERVICES SUPPORT FOR INIDIVIDUALS IN MENTAL HEALTH CRISIS 2142685 SOUTH AMERICA 0 0 PROGRAM SERVICES SUPPORT FOR INIDIVIDUALS IN MENTAL HEALTH CRISIS 253365 SUB-SAHARAN AFRICA 0 0 PROGRAM SERVICES SUPPORT FOR INIDIVIDUALS IN MENTAL HEALTH CRISIS 327 EAST ASIA AND THE PACIFIC 0 0 PROGRAM SERVICES SUPPORT FOR INIDIVIDUALS IN MENTAL HEALTH CRISIS 55783 NORTH AMERICA 0 0 PROGRAM SERVICES SUPPORT FOR INIDIVIDUALS IN MENTAL HEALTH CRISIS 192260 0 0 0 0 0 0 2644420 0 2644420 NORTH AMERICA TECHNOLOGY AND DATA INNOVATIONS 52000 WIRE TRANSFER 0 CASH SOUTH AMERICA TECHNOLOGY AND DATA INNOVATIONS 45657 WIRE TRANSFER 0 CASH 0 2 0 0 0 0 0 0 PART I, LINE 2: GRANT FUNDS ARE DISBURSED TO FURTHER THE ORGANIZATION'S MISSION TO USE TECHNOLOGY AND DATA INNOVATIONS TO SUPPORT INDIVIDUALS IN MENTAL HEALTH CRISIS. FUNDS ARE DISBURSED TO FISCAL SPONSOR/ADMINISTRATOR TO SUPPORT EMPLOYEES OVERSEEING TEXT AND CHAT SERVICE TO SPANISH-SPEAKING INDIVIDUALS SEEKING MENTAL HEALTH & CRISIS SUPPORT IN OVER 20 COUNTRIES X X X 0 0 0 0 0 0 0 0 0 DENA TRUJILLO CHIEF EXECUTIVE OFFICER 379822 0 0 0 0 0 10500 0 29557 0 419879 0 0 0 MATTHEW VANDERZEE CHIEF TECHNOLOGY OFFICER 377881 0 0 0 0 0 10500 0 29557 0 417938 0 0 0 DANIELLE ADEST CHIEF FINANCIAL OFFICER 327794 0 0 0 0 0 9941 0 29557 0 367292 0 0 0 RUPESH SHAH CHIEF OPERATING OFFICER 310922 0 0 0 0 0 9439 0 27262 0 347623 0 0 0 SHAIRI TURNER-DAVIS CHIEF HEALTH OFFICER 336284 0 0 0 0 0 10036 0 0 0 346320 0 0 0 MARGARET MEAGHER CHIEF IMPACT OFFICER 317444 0 0 0 0 0 9552 0 9852 0 336848 0 0 0 SHAWN RODRIGUEZ SECRETARY & GENERAL COUNSEL 244586 0 0 0 0 0 7586 0 45436 0 297608 0 0 0 MISHKA PITTER-ARMAND CHIEF MARKETING OFFICER (UNTIL 10/25 255409 0 0 0 0 0 7860 0 24631 0 287900 0 0 0 CLAIRE ZICK VP PRODUCT 237760 0 0 0 0 0 7247 0 28080 0 273087 0 0 0 FORM 990, PART VI, SECTION A, LINE 8B THERE ARE NO COMMITTEES WITH AUTHORITY TO ACT ON BEHALF OF THE GOVERNING BODY. FORM 990, PART VI, SECTION B, LINE 11B THE 990 WILL BE REVIEWED IN DETAIL WITH THE FINANCE AND AUDIT COMMITTEE AND THEN PROVIDED TO THE BOARD FOR REVIEW BEFORE FILING. FORM 990, PART VI, SECTION B, LINE 12C ALL BOARD MEMBERS ARE REQUIRED TO REVIEW THE CONFLICT OF INTEREST POLICY AND DISCLOSE ANY REAL OR POTENTIAL CONFLICT OF INTEREST IN RESPONSE TO A CONFLICT OF INTEREST QUESTIONNAIRE ANNUALLY. THE COMPLETED QUESTIONNAIRES ARE REVIEWED BY THE GENERAL COUNSEL/SECRETARY AND ARE PRESENTED TO THE GOVERNANCE COMMITTEE. IN THE EVENT OF A REAL OR POTENTIAL CONFLICT, THE GOVERNANCE COMMITTEE OF THE BOARD AND THE GENERAL COUNSEL/SECRETARY SHALL ENFORCE THE CONFLICT OF INTEREST POLICY. FORM 990, PART VI, SECTION B, LINE 15 THE HEAD OF PEOPLE AND CULTURE REVIEWS THE ORGANIZATION'S COMPENSATION DATA ANNUALLY DURING PERFORMANCE REVIEWS. AT A MINIMUM EVERY TWO YEARS CRISIS TEXT LINE WORKS WITH AN INDEPENDENT, THIRD-PARTY COMPENSATION CONSULTING FIRM TO COLLECT THE COMPARABLE MARKET DATA TO SET APPROPRIATE SALARY RANGES FOR EACH OF THE POSITIONS HELD BY THE OFFICERS AND STAFF AND SHARES THIS INFORMATION WITH THE BOARD. IN SO DOING, CRISIS TEXT LINE TAKES INTO CONSIDERATION THE COMPETITIVE LABOR MARKETPLACE FOR SUCH POSITIONS AND THE COMPARABILITY DATA IN THE NOT-FOR-PROFIT SECTOR AND APPROPRIATE COMPARABLE FOR-PROFIT ORGANIZATIONS. THE CEO'S ACTUAL JOB PERFORMANCE IS REVIEWED BY THE BOARD. THE REVIEW INCLUDES A PERFORMANCE EVALUATION AND SURVEY THAT GATHERS INPUT FROM ALL TRUSTEES. ANY RECOMMENDED SALARY CHANGE IS APPROVED BY THE FULL BOARD AND CONTEMPORANEOUSLY DOCUMENTED. CRISIS TEXT LINE COMMISIONED ITS LAST COMPENSATION SURVEY AS RECENTLY AS JULY 2025. FORM 990, PART VI, SECTION C, LINE 19 POSTED TO WEBSITE.