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ARBITRATION FORUMS INC: Form 990, tax year 2020

View the entire original 990 at ProPublica ↗

Organization
ARBITRATION FORUMS INC (EIN 13-3095444)
Tax period
2020-01-01 to 2020-12-31
Filed
2021-05-11
IRS object ID
202111319349303451
Schema version
2020v4.1
Source
Download XML · Original 990 at ProPublica

Every field in the e-filed return. Faint text is the IRS element name, for citing.

Return header ReturnHeader

FieldValueIRS element (for citing)
Return2021-05-11T14:37:23-05:00ReturnTs
Tax Period End2020-12-31TaxPeriodEndDt

Preparer Firm PreparerFirmGrp

FieldValueIRS element (for citing)
Preparer Firm EIN273605969PreparerFirmEIN

Preparer Firm Name PreparerFirmName

FieldValueIRS element (for citing)
Business Name Line1CBIZ MHM LLCBusinessNameLine1Txt

Preparer US Address PreparerUSAddress

FieldValueIRS element (for citing)
Address Line113577 FEATHER SOUND DR SUITE 400AddressLine1Txt
CityCLEARWATERCityNm
State AbbreviationFLStateAbbreviationCd
ZIP337625539ZIPCd
FieldValueIRS element (for citing)
Return Type990ReturnTypeCd
Tax Period Begin2020-01-01TaxPeriodBeginDt

Filer Filer

FieldValueIRS element (for citing)
EIN133095444EIN

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1ARBITRATION FORUMS INCBusinessNameLine1Txt
FieldValueIRS element (for citing)
Business Name ControlARBIBusinessNameControlTxt
Phone8139314004PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line13820 NORTHDALE BOULEVARD NO 200AAddressLine1Txt
CityTAMPACityNm
State AbbreviationFLStateAbbreviationCd
ZIP33624ZIPCd

Business Officer BusinessOfficerGrp

FieldValueIRS element (for citing)
PersonJAIRO ARCILAPersonNm
Person TitleCFO & SECRETARY/TREASURERPersonTitleTxt
Phone8139314004PhoneNum
Signature2021-05-10SignatureDt
Discuss With Paid PreparerYes (1)DiscussWithPaidPreparerInd

Signing Officer SigningOfficerGrp

Person Full Name PersonFullName

FieldValueIRS element (for citing)
Person FirstJAIROPersonFirstNm
Person LastARCILAPersonLastNm
FieldValueIRS element (for citing)
SSN999009999SSN

Preparer Person PreparerPersonGrp

FieldValueIRS element (for citing)
Preparer PersonPAUL DUNHAMPreparerPersonNm
PTINP00100222PTIN
Phone7275721400PhoneNum

Additional Filer Information AdditionalFilerInformation

Trusted Customer TrustedCustomerGrp

FieldValueIRS element (for citing)
Trusted Customer2TrustedCustomerCd
Authentication Assurance LevelAAL1AuthenticationAssuranceLevelCd
Identity Assurance LevelIAL1IdentityAssuranceLevelCd
FieldValueIRS element (for citing)
Tax2020TaxYr
Build TS2022-09-23 18:48:47ZBuildTS

Form 990 IRS990

FieldValueIRS element (for citing)
Principal OfficerELENA GERVINOPrincipalOfficerNm

US Address USAddress

FieldValueIRS element (for citing)
Address Line13820 NORTHDALE BOULEVARD NO 200AAddressLine1Txt
CityTAMPACityNm
State AbbreviationFLStateAbbreviationCd
ZIP33624ZIPCd
FieldValueIRS element (for citing)
Gross Receipts$115,218,232GrossReceiptsAmt
Group Return For Affiliates0GroupReturnForAffiliatesInd
Organization501cYes (X)Organization501cInd
Website AddressWWW.ARBFILE.ORGWebsiteAddressTxt
Type Of Organization CorpYes (X)TypeOfOrganizationCorpInd
Formation1981FormationYr
Legal Domicile StateNYLegalDomicileStateCd
Activity Or MissionTO SERVE OUR MEMBER'S RECOVERY AND RESOLUTION NEEDS THROUGH SERVICE, COLLABORATION, AND INNOVATION.ActivityOrMissionDesc
Voting Members Governing Body15VotingMembersGoverningBodyCnt
Voting Members Independent14VotingMembersIndependentCnt
Total Employee191TotalEmployeeCnt
Total Volunteers7932TotalVolunteersCnt
Total Gross UBI$0TotalGrossUBIAmt
Net Unrelated Bus Txbl Incm$0NetUnrelatedBusTxblIncmAmt
PY Contributions Grants$0PYContributionsGrantsAmt
CY Contributions Grants$0CYContributionsGrantsAmt
PY Program Service Revenue$41,695,006PYProgramServiceRevenueAmt
CY Program Service Revenue$42,431,327CYProgramServiceRevenueAmt
PY Investment Income$2,897,770PYInvestmentIncomeAmt
CY Investment Income$2,700,343CYInvestmentIncomeAmt
PY Other Revenue$9,807PYOtherRevenueAmt
CY Other Revenue$2,253CYOtherRevenueAmt
PY Total Revenue$44,602,583PYTotalRevenueAmt
CY Total Revenue$45,133,923CYTotalRevenueAmt
PY Grants And Similar Paid$70,547PYGrantsAndSimilarPaidAmt
CY Grants And Similar Paid$79,431CYGrantsAndSimilarPaidAmt
PY Benefits Paid To Members$0PYBenefitsPaidToMembersAmt
CY Benefits Paid To Members$0CYBenefitsPaidToMembersAmt
PY Salaries Comp Emp Bnft Paid$23,719,104PYSalariesCompEmpBnftPaidAmt
CY Salaries Comp Emp Bnft Paid$27,477,891CYSalariesCompEmpBnftPaidAmt
PY Total Prof Fndrsng Expns$0PYTotalProfFndrsngExpnsAmt
CY Total Prof Fndrsng Expns$0CYTotalProfFndrsngExpnsAmt
CY Total Fundraising Expense$0CYTotalFundraisingExpenseAmt
PY Other Expenses$9,556,708PYOtherExpensesAmt
CY Other Expenses$13,662,636CYOtherExpensesAmt
PY Total Expenses$33,346,359PYTotalExpensesAmt
CY Total Expenses$41,219,958CYTotalExpensesAmt
PY Revenues Less Expenses$11,256,224PYRevenuesLessExpensesAmt
CY Revenues Less Expenses$3,913,965CYRevenuesLessExpensesAmt
Total Assets BOY$102,080,808TotalAssetsBOYAmt
Total Assets EOY$105,255,521TotalAssetsEOYAmt
Total Liabilities BOY$25,115,266TotalLiabilitiesBOYAmt
Total Liabilities EOY$24,332,939TotalLiabilitiesEOYAmt
Net Assets Or Fund Balances BOY$76,965,542NetAssetsOrFundBalancesBOYAmt
Net Assets Or Fund Balances EOY$80,922,582NetAssetsOrFundBalancesEOYAmt
MissionTO FACILITATE THE EFFICIENCY AND EQUITABLE DISPOSITION OF INSURANCE RELATED DISPUTES TO AVOID THE COSTS AND DELAYS OF LITIGATION.MissionDesc
Significant New Program Srvc0SignificantNewProgramSrvcInd
Significant Change0SignificantChangeInd
DescARBITRATION SERVICES: 935,000 DISPUTES FILED WORTH $8.7 BILLION IN CLAIMS IN 2020 AS A COST EFFECTIVE ALTERNATIVE TO LITIGATION FOR THE INSURANCE INDUSTRY.Desc
Described In Section501c30DescribedInSection501c3Ind
Schedule B Required0ScheduleBRequiredInd
Political Campaign Acty0PoliticalCampaignActyInd
Subject To Proxy Tax0SubjectToProxyTaxInd
Donor Advised Fund0DonorAdvisedFundInd
Conservation Easements0ConservationEasementsInd
Collections Of Art0CollectionsOfArtInd
Credit Counseling0CreditCounselingInd
Donor Rstr Or Quasi Endowments0DonorRstrOrQuasiEndowmentsInd
Report Land Building EquipmentYes (1)ReportLandBuildingEquipmentInd
Report Investments Other Sec0ReportInvestmentsOtherSecInd
Report Program Related Invst0ReportProgramRelatedInvstInd
Report Other Assets0ReportOtherAssetsInd
Report Other LiabilitiesYes (1)ReportOtherLiabilitiesInd
Include FIN48 FootnoteYes (1)IncludeFIN48FootnoteInd
Independent Audit Fincl StmtYes (1)IndependentAuditFinclStmtInd
Consolidated Audit Fincl Stmt0ConsolidatedAuditFinclStmtInd
School Operating0SchoolOperatingInd
Foreign Office0ForeignOfficeInd
Foreign Activities0ForeignActivitiesInd
More Than5000 K To Org0MoreThan5000KToOrgInd
More Than5000 K To Individuals0MoreThan5000KToIndividualsInd
Professional Fundraising0ProfessionalFundraisingInd
Fundraising Activities0FundraisingActivitiesInd
Gaming Activities0GamingActivitiesInd
Operate Hospital0OperateHospitalInd
Grants To OrganizationsYes (1)GrantsToOrganizationsInd
Grants To Individuals0GrantsToIndividualsInd
Schedule J RequiredYes (1)ScheduleJRequiredInd
Tax Exempt Bonds0TaxExemptBondsInd
Loan Outstanding0LoanOutstandingInd
Grant To Related Person0GrantToRelatedPersonInd
Business Rln With Org Mem0BusinessRlnWithOrgMemInd
Business Rln With Fam Mem0BusinessRlnWithFamMemInd
Business Rln With35 Ctrl Ent0BusinessRlnWith35CtrlEntInd
Deductible Non Cash Contri0DeductibleNonCashContriInd
Deductible Art Contribution0DeductibleArtContributionInd
Terminate Operations0TerminateOperationsInd
Partial Liquidation0PartialLiquidationInd
Disregarded Entity0DisregardedEntityInd
Related Entity0RelatedEntityInd
Related Organization Ctrl Ent0RelatedOrganizationCtrlEntInd
Activities Conducted Prtshp0ActivitiesConductedPrtshpInd
Schedule O RequiredYes (1)ScheduleORequiredInd
IRP Document37IRPDocumentCnt
IRP Document W2 G0IRPDocumentW2GCnt
Backup Wthld ComplianceYes (1)BackupWthldComplianceInd
Employee191EmployeeCnt
Employment Tax Returns FiledYes (1)EmploymentTaxReturnsFiledInd
Unrelated Bus Incm Over Limit0UnrelatedBusIncmOverLimitInd
Foreign Financial Account0ForeignFinancialAccountInd
Prohibited Tax Shelter Trans0ProhibitedTaxShelterTransInd
Taxable Party Notification0TaxablePartyNotificationInd
Nondeductible Contributions0NondeductibleContributionsInd
Indoor Tanning Services0IndoorTanningServicesInd
Subj To Tax Rmnrtn Ex Prcht Pymt0SubjToTaxRmnrtnExPrchtPymtInd
Subject To Excs Tax Net Invst Inc0SubjectToExcsTaxNetInvstIncInd
Info In Schedule O Part VIYes (X)InfoInScheduleOPartVIInd
Governing Body Voting Members15GoverningBodyVotingMembersCnt
Independent Voting Member14IndependentVotingMemberCnt
Family Or Business Rln0FamilyOrBusinessRlnInd
Delegation Of Mgmt Duties0DelegationOfMgmtDutiesInd
Change To Org DocumentsYes (1)ChangeToOrgDocumentsInd
Material Diversion Or Misuse0MaterialDiversionOrMisuseInd
Members Or StockholdersYes (1)MembersOrStockholdersInd
Election Of Board MembersYes (1)ElectionOfBoardMembersInd
Decisions Subject To Approva0DecisionsSubjectToApprovaInd
Minutes Of Governing BodyYes (1)MinutesOfGoverningBodyInd
Minutes Of CommitteesYes (1)MinutesOfCommitteesInd
Officer Mailing AddressYes (1)OfficerMailingAddressInd
Local Chapters0LocalChaptersInd
Form990 Provided To Gvrn BodyYes (1)Form990ProvidedToGvrnBodyInd
Conflict Of Interest PolicyYes (1)ConflictOfInterestPolicyInd
Annual Disclosure Covered PrsnYes (1)AnnualDisclosureCoveredPrsnInd
Regular Monitoring EnfrcYes (1)RegularMonitoringEnfrcInd
Whistleblower PolicyYes (1)WhistleblowerPolicyInd
Document Retention PolicyYes (1)DocumentRetentionPolicyInd
Compensation Process CEOYes (1)CompensationProcessCEOInd
Compensation Process OtherYes (1)CompensationProcessOtherInd
Investment In Joint Venture0InvestmentInJointVentureInd
Upon RequestYes (X)UponRequestInd

Books In Care Of Detail BooksInCareOfDetail

FieldValueIRS element (for citing)
PersonJAIRO ARCILAPersonNm
Phone8139152272PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line13820 NORTHDALE BLVD SUITE 200AAddressLine1Txt
CityTAMPACityNm
State AbbreviationFLStateAbbreviationCd
ZIP33624ZIPCd

Form990 Part VII Section A Form990PartVIISectionAGrp (28 entries)

TitleTitleTxtAverage Hours Per WeekAverageHoursPerWeekRtIndividual Trustee Or DirectorIndividualTrusteeOrDirectorIndOfficerOfficerIndReportable Comp From OrgReportableCompFromOrgAmtReportable Comp From Rltd OrgReportableCompFromRltdOrgAmtOther CompensationOtherCompensationAmtKey EmployeeKeyEmployeeIndHighest Compensated EmployeeHighestCompensatedEmployeeInd
KATHLEEN D MAHNE
PRESIDENT & CEO40.00Yes (X)Yes (X)$690,978$0$146,622
JAIRO ARCILA
CFO & SECRETARY/TREASURER40.00Yes (X)$360,147$0$74,752
JOHN D SHEDD
CHIEF IT OFFICER40.00$339,349$0$74,530Yes (X)
GEOFFREY K ENGERT
DIRECTOR OF MARKETING40.00$325,804$0$45,861Yes (X)
STEPHEN E JANICKI
DIRECTOR OF PRODUCT INNOVATION40.00$275,520$0$75,929Yes (X)
KENNETH C BUTLER
DIRECTOR OF HUMAN RESOURCES40.00$270,436$0$48,943Yes (X)
DAVID LEVIN
DIRECTOR OF QUALITY/FIELD OPERATIONS40.00$195,732$0$32,134Yes (X)
JOHN A ALCHIN
SOFTWARE DEVELOPMENT MANAGER40.00$183,825$0$43,861Yes (X)
WILLIAM S PFEIFFER
ENTERPRISE ARCHITECT40.00$183,505$0$42,351Yes (X)
RONALD R COOKSEY
SR SOFTWARE DEVELOPMENT MANAGER40.00$194,332$0$26,931Yes (X)
TIMOTHY M MCKERNAN
MANAGER OF QUALITY/TRAINING40.00$169,091$0$43,579Yes (X)
CHARLES PARENTI
MANGER OPERATIONS-FIELD40.00$165,204$0$22,865Yes (X)
ELENA GERVINO
CHAIR1.00Yes (X)$0$0$0
SEJUNG KIM
VICE CHAIR1.00Yes (X)$0$0$0
BRENDON KELLY
AUDIT COMMITTEE CHAIR1.00Yes (X)$0$0$0
CHRIS WOLF
NOMINATING COMMITTEE CHAIR1.00Yes (X)$0$0$0
PAUL DIEMER
DIRECTOR1.00Yes (X)$0$0$0
ROBERT HOWARD
DIRECTOR1.00Yes (X)$0$0$0
SETH INGALL
DIRECTOR1.00Yes (X)$0$0$0
JOHN MICHELI
DIRECTOR1.00Yes (X)$0$0$0
SUE MURRAY
DIRECTOR1.00Yes (X)$0$0$0
ANNMARIE SIMONSON
DIRECTOR1.00Yes (X)$0$0$0
ERIC SPENCER
DIRECTOR1.00Yes (X)$0$0$0
LARRY SPINOSA
DIRECTOR1.00Yes (X)$0$0$0
RICK STICCA
DIRECTOR (4/16/20-PRESENT)1.00Yes (X)$0$0$0
SEAN WELCH
DIRECTOR1.00Yes (X)$0$0$0
CHAD ZIERKE
DIRECTOR (1/1/20-3/1/20)1.00Yes (X)$0$0$0
TIM CONSTIEN
DIRECTOR (1/1/20-8/1/20)1.00Yes (X)$0$0$0
FieldValueIRS element (for citing)
Total Reportable Comp From Org$3,353,923TotalReportableCompFromOrgAmt
Tot Reportable Comp Rltd Org$0TotReportableCompRltdOrgAmt
Total Other Compensation$678,358TotalOtherCompensationAmt
Indiv Rcvd Greater Than100 K86IndivRcvdGreaterThan100KCnt
Former Ofcr Employees Listed0FormerOfcrEmployeesListedInd
Total Comp Greater Than150 KYes (1)TotalCompGreaterThan150KInd
Compensation From Other Srcs0CompensationFromOtherSrcsInd

Contractor Compensation ContractorCompensationGrp (5 entries)

Address Line1ContractorAddress/USAddress/AddressLine1TxtCityContractorAddress/USAddress/CityNmState AbbreviationContractorAddress/USAddress/StateAbbreviationCdZIPContractorAddress/USAddress/ZIPCdServicesServicesDescCompensationCompensationAmt
ROUNDTOWER TECHNOLOGIES LLC
5905 E GALBRAITH RD 3RD FLCINCINNATIOH45236SOFTWARE/HARDWARE IT SERVICES$2,145,204
MIKAN ASSOCIATES
OVERLOOK POINT STE 252LINCOLNSHIREIL60069SOFTWARE/HARDWARE IT SERVICES$784,024
RELIAQUEST LLC
777 S HARBOR ISLAND BLVD STE 500TAMPAFL33602SIEM AND SOC SERVICES$447,969
CRAWFORD & COMPANY
PO BOX 404579ATLANTAGA303844579HEARING CASE SERVICES$251,860
LOOMIS SAYLES & COMPANY LP
ONE FINANCIAL CENTER 27TH FLBOSTONMA02111INVESTMENT BROKERS$193,095
FieldValueIRS element (for citing)
Cntrct Rcvd Greater Than100 K19CntrctRcvdGreaterThan100KCnt

Program Service Revenue ProgramServiceRevenueGrp (4 entries)

DescDescBusinessBusinessCdTotal Revenue ColumnTotalRevenueColumnAmtRelated Or Exempt Func IncomeRelatedOrExemptFuncIncomeAmt
CASE FILING ASSESSMENT CHARGES541100$40,145,297$40,145,297
ADJOURNMENT FEES541100$1,458,416$1,458,416
FEES TO DEFER CASES541100$803,614$803,614
ARBITRATION APPEAL541100$24,000$24,000
FieldValueIRS element (for citing)
Total Program Service Revenue$42,431,327TotalProgramServiceRevenueAmt

Investment Income InvestmentIncomeGrp

FieldValueIRS element (for citing)
Total Revenue Column$1,797,607TotalRevenueColumnAmt
Exclusion$1,797,607ExclusionAmt

Gross Amount Sales Assets GrossAmountSalesAssetsGrp

FieldValueIRS element (for citing)
Securities$70,987,045SecuritiesAmt

Less Cost Oth Basis Sales Expnss LessCostOthBasisSalesExpnssGrp

FieldValueIRS element (for citing)
Securities$70,084,171SecuritiesAmt
Other$138OtherAmt

Gain Or Loss GainOrLossGrp

FieldValueIRS element (for citing)
Securities$902,874SecuritiesAmt
Other-$138OtherAmt

Net Gain Or Loss Investments NetGainOrLossInvestmentsGrp

FieldValueIRS element (for citing)
Total Revenue Column$902,736TotalRevenueColumnAmt
Exclusion$902,736ExclusionAmt

Miscellaneous Revenue MiscellaneousRevenueGrp

FieldValueIRS element (for citing)
Total Revenue Column$2,253TotalRevenueColumnAmt
Related Or Exempt Func Income$2,253RelatedOrExemptFuncIncomeAmt
FieldValueIRS element (for citing)
Other Revenue Total$2,253OtherRevenueTotalAmt

Total Revenue TotalRevenueGrp

FieldValueIRS element (for citing)
Total Revenue Column$45,133,923TotalRevenueColumnAmt
Related Or Exempt Func Income$42,433,580RelatedOrExemptFuncIncomeAmt
Unrelated Business Revenue$0UnrelatedBusinessRevenueAmt
Exclusion$2,700,343ExclusionAmt

Grants To Domestic Orgs GrantsToDomesticOrgsGrp

FieldValueIRS element (for citing)
Total$79,431TotalAmt

Comp Current Ofcr Directors CompCurrentOfcrDirectorsGrp

FieldValueIRS element (for citing)
Total$2,956,737TotalAmt

Other Salaries And Wages OtherSalariesAndWagesGrp

FieldValueIRS element (for citing)
Total$16,482,745TotalAmt

Pension Plan Contributions PensionPlanContributionsGrp

FieldValueIRS element (for citing)
Total$3,606,701TotalAmt

Other Employee Benefits OtherEmployeeBenefitsGrp

FieldValueIRS element (for citing)
Total$3,184,941TotalAmt

Payroll Taxes PayrollTaxesGrp

FieldValueIRS element (for citing)
Total$1,246,767TotalAmt

Fees For Services Legal FeesForServicesLegalGrp

FieldValueIRS element (for citing)
Total$126,113TotalAmt

Fees For Services Accounting FeesForServicesAccountingGrp

FieldValueIRS element (for citing)
Total$94,941TotalAmt

Fees For Srvc Invst Mgmnt Fees FeesForSrvcInvstMgmntFeesGrp

FieldValueIRS element (for citing)
Total$197,073TotalAmt

Fees For Services Other FeesForServicesOtherGrp

FieldValueIRS element (for citing)
Total$3,859,763TotalAmt

Advertising AdvertisingGrp

FieldValueIRS element (for citing)
Total$44,297TotalAmt

Office Expenses OfficeExpensesGrp

FieldValueIRS element (for citing)
Total$787,669TotalAmt

Information Technology InformationTechnologyGrp

FieldValueIRS element (for citing)
Total$2,532,555TotalAmt

Occupancy OccupancyGrp

FieldValueIRS element (for citing)
Total$613,899TotalAmt

Travel TravelGrp

FieldValueIRS element (for citing)
Total$23,578TotalAmt

Conferences Meetings ConferencesMeetingsGrp

FieldValueIRS element (for citing)
Total$128,284TotalAmt

Depreciation Depletion DepreciationDepletionGrp

FieldValueIRS element (for citing)
Total$4,982,217TotalAmt

Insurance InsuranceGrp

FieldValueIRS element (for citing)
Total$151,388TotalAmt

Other Expenses OtherExpensesGrp (3 entries)

DescDescTotalTotalAmt
ARBITRATION HEARINGS$61,850
STATE EXCISE TAX$36,507
BAD DEBT$15,362

All Other Expenses AllOtherExpensesGrp

FieldValueIRS element (for citing)
Total$7,140TotalAmt

Total Functional Expenses TotalFunctionalExpensesGrp

FieldValueIRS element (for citing)
Total$41,219,958TotalAmt

Cash Non Interest Bearing CashNonInterestBearingGrp

FieldValueIRS element (for citing)
BOY$1,821,816BOYAmt
EOY$1,199,533EOYAmt

Savings And Temp Cash Invst SavingsAndTempCashInvstGrp

FieldValueIRS element (for citing)
BOY$1,367,640BOYAmt
EOY$280,087EOYAmt

Accounts Receivable AccountsReceivableGrp

FieldValueIRS element (for citing)
BOY$4,161,588BOYAmt
EOY$3,310,312EOYAmt

Prepaid Expenses Defrd Charges PrepaidExpensesDefrdChargesGrp

FieldValueIRS element (for citing)
BOY$3,443,069BOYAmt
EOY$2,334,770EOYAmt
FieldValueIRS element (for citing)
Land Bldg Equip Cost Or Other Bss$9,137,267LandBldgEquipCostOrOtherBssAmt
Land Bldg Equip Accum Deprec$5,487,322LandBldgEquipAccumDeprecAmt

Land Bldg Equip Basis Net LandBldgEquipBasisNetGrp

FieldValueIRS element (for citing)
BOY$3,584,000BOYAmt
EOY$3,649,945EOYAmt

Investments Pub Traded Sec InvestmentsPubTradedSecGrp

FieldValueIRS element (for citing)
BOY$69,844,480BOYAmt
EOY$76,951,337EOYAmt

Intangible Assets IntangibleAssetsGrp

FieldValueIRS element (for citing)
BOY$17,846,004BOYAmt
EOY$17,520,602EOYAmt

Other Assets Total OtherAssetsTotalGrp

FieldValueIRS element (for citing)
BOY$12,211BOYAmt
EOY$8,935EOYAmt

Total Assets TotalAssetsGrp

FieldValueIRS element (for citing)
BOY$102,080,808BOYAmt
EOY$105,255,521EOYAmt

Accounts Payable Accr Expnss AccountsPayableAccrExpnssGrp

FieldValueIRS element (for citing)
BOY$5,382,344BOYAmt
EOY$5,046,921EOYAmt

Deferred Revenue DeferredRevenueGrp

FieldValueIRS element (for citing)
BOY$7,287,380BOYAmt
EOY$2,760,425EOYAmt

Other Liabilities OtherLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$12,445,542BOYAmt
EOY$16,525,593EOYAmt

Total Liabilities TotalLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$25,115,266BOYAmt
EOY$24,332,939EOYAmt
FieldValueIRS element (for citing)
Organization Follows FASB117Yes (X)OrganizationFollowsFASB117Ind

No Donor Restriction Net Assets NoDonorRestrictionNetAssetsGrp

FieldValueIRS element (for citing)
BOY$76,965,542BOYAmt
EOY$80,922,582EOYAmt

Total Net Assets Fund Balance TotalNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$76,965,542BOYAmt
EOY$80,922,582EOYAmt

Tot Liab Net Assets Fund Balance TotLiabNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$102,080,808BOYAmt
EOY$105,255,521EOYAmt
FieldValueIRS element (for citing)
Info In Schedule O Part XIYes (X)InfoInScheduleOPartXIInd
Reconcilation Revenue Expnss$3,913,965ReconcilationRevenueExpnssAmt
Net Unrlzd Gains Losses Invst$2,492,669NetUnrlzdGainsLossesInvstAmt
Other Changes In Net Assets-$2,449,594OtherChangesInNetAssetsAmt
Info In Schedule O Part XIIYes (X)InfoInScheduleOPartXIIInd
Method Of Accounting AccrualYes (X)MethodOfAccountingAccrualInd
Accountant Compile Or Review0AccountantCompileOrReviewInd
FS AuditedYes (1)FSAuditedInd

FS Audited Basis FSAuditedBasisGrp

FieldValueIRS element (for citing)
Separate Basis Fincl StmtYes (X)SeparateBasisFinclStmtInd
FieldValueIRS element (for citing)
Audit CommitteeYes (1)AuditCommitteeInd
Federal Grant Audit Required0FederalGrantAuditRequiredInd

Schedule D IRS990ScheduleD

Leasehold Improvements LeaseholdImprovementsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$152,783OtherCostOrOtherBasisAmt
Depreciation$109,784DepreciationAmt
Book Value$42,999BookValueAmt

Equipment EquipmentGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$8,744,751OtherCostOrOtherBasisAmt
Depreciation$5,199,674DepreciationAmt
Book Value$3,545,077BookValueAmt

Other Land Buildings OtherLandBuildingsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$239,733OtherCostOrOtherBasisAmt
Depreciation$177,864DepreciationAmt
Book Value$61,869BookValueAmt
FieldValueIRS element (for citing)
Total Book Value Land Buildings$3,649,945TotalBookValueLandBuildingsAmt

Other Liabilities Org OtherLiabilitiesOrgGrp (3 entries)

DescDescAmtAmt
LONG-TERM PENSION LIABILITY$13,550,377
DEFERRED COMPENSATION$2,700,666
LONG-TERM INCENTIVE COMPENSATION PAYABLE$274,550
FieldValueIRS element (for citing)
Total Liability$16,525,593TotalLiabilityAmt
Footnote TextYes (X)FootnoteTextInd
Total Rev Etc Audited Fincl Stmt$72,274,486TotalRevEtcAuditedFinclStmtAmt
Net Unrealized Gains Invst$2,492,669NetUnrealizedGainsInvstAmt
Donated Services And Use Fclts$24,844,829DonatedServicesAndUseFcltsAmt
Revenue Not Reported$27,337,498RevenueNotReportedAmt
Revenue Subtotal$44,936,988RevenueSubtotalAmt
Investment Expenses Not Incld$197,073InvestmentExpensesNotIncldAmt
Other Revenues Not Included-$138OtherRevenuesNotIncludedAmt
Revenue Not Reported Fincl Stmt$196,935RevenueNotReportedFinclStmtAmt
Total Revenue Per Form990$45,133,923TotalRevenuePerForm990Amt
Tot Expns Etc Audited Fincl Stmt$65,867,714TotExpnsEtcAuditedFinclStmtAmt
Donated Services Use Fclts$24,844,829DonatedServicesUseFcltsAmt
Expenses Not Reported$24,844,829ExpensesNotReportedAmt
Expenses Subtotal$41,022,885ExpensesSubtotalAmt
Investment Expenses Not Incld2$197,073InvestmentExpensesNotIncld2Amt
Expenses Not Rpt Fincl Stmt$197,073ExpensesNotRptFinclStmtAmt
Total Expenses Per Form990$41,219,958TotalExpensesPerForm990Amt

Supplemental Information Detail SupplementalInformationDetail (2 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
PART X, LINE 2:THE ORGANIZATION IS EXEMPT FROM FEDERAL INCOME TAXES UNDER INTERNAL REVENUE CODE SECTION 501(C)(6). MANAGEMENT HAS EVALUATED THE ORGANIZATION'S TAX POSITIONS AND CONCLUDED THAT THE ORGANIZATION HAS TAKEN NO UNCERTAIN TAX POSITIONS THAT REQUIRE ADJUSTMENT OR DISCLOSURE IN THE FINANCIAL STATEMENTS TO COMPLY WITH THE PROVISION OF THE ACCOUNTING GUIDANCE FOR INCOME TAXES AS OF DECEMBER 31, 2020 AND 2019, RESPECTIVELY.
PART XI, LINE 4B - OTHER ADJUSTMENTS:LOSS ON EQUIPMENT DISPOSALS -138.

Schedule I IRS990ScheduleI

FieldValueIRS element (for citing)
Grant Records MaintainedYes (1)GrantRecordsMaintainedInd

Recipient Table RecipientTable (6 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdRecipient EINRecipientEINIRC SectionIRCSectionDescCash GrantCashGrantAmtValuation Method UsedValuationMethodUsedDescNon Cash AssistanceNonCashAssistanceDescPurpose Of GrantPurposeOfGrantTxtNon Cash AssistanceNonCashAssistanceAmt
AMERICAN RED CROSS
PO BOX 4236TAMPAFL336774236530196605501(C)(3)$6,886N/AN/ATO FURTHER ORGANIZATION'S CHARITABLE PURPOSE
HOPE CHILDREN'S HOME
11415 HOPE INTERNATIONAL DRTAMPAFL33625620879012501(C)(3)$7,850N/AN/ATO FURTHER ORGANIZATION'S CHARITABLE PURPOSE$0
THE SPRING OF TAMPA BAY INC
PO BOX 4772TAMPAFL336779900591777135501(C)(3)$19,448N/AN/ATO FURTHER ORGANIZATION'S CHARITABLE PURPOSE$0
METROPOLITAN MINISTRIES
2301 N TAMPA STTAMPAFL33602591477007501(C)(3)$11,278N/AN/ATO FURTHER ORGANIZATION'S CHARITABLE PURPOSE$0
RONALD MCDONALD HOUSE CHARITIES OF TAMPA BAY INC
35 DAVIS BLVDTAMPAFL33606591835985501(C)(3)$8,450N/AN/ATO FURTHER ORGANIZATION'S CHARITABLE PURPOSE$0
HUMANE SOCIETY OF TAMPA BAY
3607 N ARMENIA AVETAMPAFL33607590799907501(C)(3)$5,850N/AN/ATO FURTHER ORGANIZATION'S CHARITABLE PURPOSE$0
FieldValueIRS element (for citing)
Total501c3 Org6Total501c3OrgCnt

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePART I, LINE 2:FormAndLineReferenceDesc
ExplanationARBITRATION FORUMS' EMPLOYEES VOLUNTARILY PARTICIPATE IN A CHARITABLE GIVING PROGRAM. EMPLOYEES HAVE THE OPTION TO CONTRIBUTE TO SIX CHARITABLE ORGANIZATIONS VIA PAYROLL DEDUCTION. A LARGER SET OF CHARITABLE ORGANIZATIONS WERE PRE-SCREENED AND SELECTED BY ARBITRATION FORUMS AND INCLUDE ONLY ESTABLISHED, REPUTABLE 501(C)(3) ORGANIZATIONS. EMPLOYEES THEN SELECTED THE TOP SIX VIA VOTING. ARBITRATION FORUMS, INC. MATCHES THOSE CONTRIBUTIONS.ExplanationTxt

Schedule J IRS990ScheduleJ

FieldValueIRS element (for citing)
Compensation CommitteeYes (X)CompensationCommitteeInd
Independent ConsultantYes (X)IndependentConsultantInd
Board Or Committee ApprovalYes (X)BoardOrCommitteeApprovalInd
Severance Payment0SeverancePaymentInd
Supplemental Nonqual Rtr PlanYes (1)SupplementalNonqualRtrPlanInd
Equity Based Comp Arrngm0EquityBasedCompArrngmInd

Rltd Org Officer Trst Key Empl RltdOrgOfficerTrstKeyEmplGrp (12 entries)

TitleTitleTxtBase Compensation Filing OrgBaseCompensationFilingOrgAmtCompensation Based On Rltd OrgsCompensationBasedOnRltdOrgsAmtBonus Filing OrganizationBonusFilingOrganizationAmountBonus Related OrganizationsBonusRelatedOrganizationsAmtOther Compensation Filing OrgOtherCompensationFilingOrgAmtOther Compensation Rltd OrgsOtherCompensationRltdOrgsAmtDeferred Compensation Flng OrgDeferredCompensationFlngOrgAmtDeferred Comp Rltd OrgsDeferredCompRltdOrgsAmtNontaxable Benefits Filing OrgNontaxableBenefitsFilingOrgAmtNontaxable Benefits Rltd OrgsNontaxableBenefitsRltdOrgsAmtTotal Compensation Filing OrgTotalCompensationFilingOrgAmtTotal Compensation Rltd OrgsTotalCompensationRltdOrgsAmtComp Report Prior990 Filing OrgCompReportPrior990FilingOrgAmtComp Report Prior990 Rltd OrgsCompReportPrior990RltdOrgsAmt
KATHLEEN D MAHNE
PRESIDENT & CEO$422,115$0$236,060$0$32,803$0$107,588$0$39,034$0$837,600$0$0$0
JAIRO ARCILA
CFO & SECRETARY/TREASURER$249,998$0$84,277$0$25,872$0$42,427$0$32,325$0$434,899$0$0$0
JOHN D SHEDD
CHIEF IT OFFICER$242,224$0$92,323$0$4,802$0$36,260$0$38,270$0$413,879$0$0$0
GEOFFREY K ENGERT
DIRECTOR OF MARKETING$260,891$0$60,992$0$3,921$0$7,825$0$38,036$0$371,665$0$0$0
STEPHEN E JANICKI
DIRECTOR OF PRODUCT INNOVATION$200,340$0$72,755$0$2,425$0$37,893$0$38,036$0$351,449$0$0$0
KENNETH C BUTLER
DIRECTOR OF HUMAN RESOURCES$179,311$0$61,241$0$29,884$0$10,008$0$38,935$0$319,379$0$0$0
DAVID LEVIN
DIRECTOR OF QUALITY/FIELD OPERATIONS$194,920$0$0$0$812$0$7,021$0$25,113$0$227,866$0$0$0
JOHN A ALCHIN
SOFTWARE DEVELOPMENT MANAGER$163,013$0$19,239$0$1,573$0$7,429$0$36,432$0$227,686$0$0$0
WILLIAM S PFEIFFER
ENTERPRISE ARCHITECT$161,530$0$20,425$0$1,550$0$8,416$0$33,935$0$225,856$0$0$0
RONALD R COOKSEY
SR SOFTWARE DEVELOPMENT MANAGER$170,261$0$22,483$0$1,588$0$25,326$0$1,605$0$221,263$0$0$0
TIMOTHY M MCKERNAN
MANAGER OF QUALITY/TRAINING$150,324$0$17,290$0$1,477$0$6,777$0$36,802$0$212,670$0$0$0
CHARLES PARENTI
MANGER OPERATIONS-FIELD$150,295$0$14,193$0$716$0$22,865$0$0$0$188,069$0$0$0

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePART I, LINE 4BFormAndLineReferenceDesc
ExplanationIN APRIL 2001 THE BOARD APPROVED A NON-QUALIFIED PLAN WITHIN THE MEANING OF SECTION 457(F) OF THE INTERNAL REVENUE CODE FOR CERTAIN OF THE ORGANIZATION'S OFFICERS (PARTICIPANTS). THE BOARD HAS A RIGHT TO AMEND, SUSPEND, OR TERMINATE THE PLAN IN WHOLE OR IN PART. HOWEVER, ANY DEFERRED COMPENSATION BENEFITS ACCRUED PRIOR TO THE LATTER OF THE ADOPTION OF OR EFFECTIVE DATE OF SUCH AMENDMENT, SUSPENSION, OR TERMINATION WILL BE THE RIGHT OF THE PARTICIPANT. THE AMOUNTS CONTRIBUTED ON BEHALF OF OFFICERS AND KEY EMPLOYEES DURING 2020 ARE AS FOLLOWS: KATHLEEN MAHNE: $70,937 JAIRO ARCILA: $36,356 STEVEN JANICKI: $370ExplanationTxt

Schedule O IRS990ScheduleO

Supplemental Information Detail SupplementalInformationDetail (10 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
FORM 990, PART VI, SECTION A, LINE 4THE BYLAWS WERE AMENDED OCTOBER 15, 2020 TO DEFINE NON-VOTING MEMBERS AND TO MOVE THE LIST OF DIRECTORS TO ATTACHMENT A. NON-VOTING MEMBER SHALL MEAN A SIGNATORY TO ONE OR MORE SUBROGATION ARBITRATION AGREEMENTS ADMINISTERED BY FORUMS OR INDIVIDUAL WHO IS EMPLOYED BY A SIGNATORY. SIGNATORIES MAY BE AN INSURER MEMBER OR A NONINSURER MEMBER. A NON-VOTING MEMBER SHALL NOT HAVE THE RIGHT TO VOTE AT THE ANNUAL MEETING OF VOTING MEMBERS. A NON-VOTING MEMBER SHALL NOT PARTICIPATE IN ENTITLEMENTS OF FORUMS UNLESS EXPRESSLY PERMITTED BY RESOLUTION ADOPTED PURSUANT TO ARTICLE 5, SECTION 5.1(C).
FORM 990, PART VI, SECTION A, LINE 6THE ORGANIZATION HAS TWO TYPES OF MEMBERS: INSURER MEMBER: A PROPERTY OR CASUALTY INSURANCE COMPANY THAT UTILIZES THE INSURANCE ARBITRATION SERVICES OF THE ORGANIZATION OR INDIVIDUAL WHO IS EMPLOYED BY A PROPERTY OR CASUALTY INSURANCE COMPANY. NON-INSURER MEMBER: A COMPANY OR INDIVIDUAL WHO IS NOT AN INSURER MEMBER. A NON-INSURER MEMBER WOULD INCLUDE SELF-INSUREDS, TPAS (THIRD PART ADMINISTRATORS) AND ANY OTHER PERSON OR ENTITY THAT IS AUTHORIZED TO AND DOES UTILIZE THE SERVICES OF THE ORGANIZATION. AS OF DECEMBER 31, 2020, THE ORGANIZATION HAS 5,200 MEMBERS CONSISTING SOLELY OF INSURERS, SELF-INSUREDS, AND TPAS.
FORM 990, PART VI, SECTION A, LINE 7ATHE VOTING MEMBERS ELECT THE BOARD OF DIRECTORS (GOVERNING BODY). THE MEMBER COMPANIES DO NOT APPROVE THE DECISIONS OF THE GOVERNING BODY; HOWEVER, A VOTE OF MORE THAN 50% OF THE MEMBER COMPANIES OPPOSING THE DECISION CAN OVERTURN A BOARD DECISION.
FORM 990, PART VI, SECTION B, LINE 11BTHE SECRETARY/TREASURER SENDS THE FORM 990 TO THE ENTIRE BOARD OF DIRECTORS FOR APPROVAL PRIOR TO FILING WITH THE IRS.
FORM 990, PART VI, SECTION B, LINE 12CTHE CONFLICT OF INTEREST POLICY IS ONE OF SEVERAL THAT THE COMPANY UPLOADS TO THE ADP SYSTEM. ALL EMPLOYEES MUST ACKNOWLEDGE IN THE ADP PAYROLL SYSTEM THAT THEY READ AND UNDERSTOOD THE POLICY. THE CFO RECEIVES A SUMMARY REPORT WHICH IS SHARED WITH THE AUDIT COMMITTEE. DIRECTORS AND OFFICERS RECEIVE THE CONFLICT OF INTEREST POLICY AND PROCEDURES DISCLOSURE FORM AND ARE REQUIRED TO SIGN AND DATE THE POLICY DISCLOSURE FORM PRIOR TO THE CONCLUSION OF THE APRIL BOARD MEETING.
FORM 990, PART VI, SECTION B, LINE 15THR ORGANIZATION USES AN INDEPENDENT THIRD PARTY TO DETERMINE THE APPROPRIATE COMPENSATION AMOUNTS FOR THE CEO AND SENIOR MANAGERS. THIS INFORMATION IS SHARED WITH THE COMPENSATION COMMITTEE OF THE BOARD OF DIRECTORS, WHO APPROVES THE COMPENSATION AND BENEFITS AMOUNTS.
FORM 990, PART VI, SECTION C, LINE 19THE ORGANIZATION MAKES ITS GOVERNING DOCUMENTS, CONFLICT OF INTEREST POLICY, AND FINANCIAL STATEMENTS AVAILABLE TO THE PUBLIC UPON REQUEST.
FORM 990, PART VII CONTACT ADDRESSES FOR OFFICERS, DIRECTORS, ETCELENA GERVINO - ONE TOWER SQUARE 5MS, HARTFORD, CT 06183. SEJUNG KIM - 175 BERKELEY STREET, MS: T13-A, BOSTON, MA 02116. BRENDON KELLY - ONE HARTFORD PLAZA, HARTFORD, CT 06155. CHRIS WOLF - 1100 ELMWOOD ROAD, ROCKY RIVER, OH 44116. PAUL DIEMER - 600 CORPORATE PARK DRIVE, SAINT LOUIS, MO 63105. ROBERT HOWARD - 6301 OWENSMOUTH AVENUE, WOODLAND HILLS, CA 91367. SETH INGALL - ONE GEICO PLAZA, WASHINGTON, DC 20076. JOHN MICHELI - 2775 SANDERS ROAD, B1W 8C, NORTHBROOK, IL 60062. SUE MURRAY - ONE STATE FARM DRIVE, CONCORDVILLE, PA 19339. ANNMARIE SIMONSON - 9800 FREDERICKSBURG ROAD, SAN ANTONIO, TX 78288. ERIC SPENCER - 3500 PACKERLAND DRIVE, DE PERE, WI 54115. LARRY SPINOSA - ONE NATIONWIDE PLAZA, 3-13-103, COLUMBUS, OH 43215. RICK STICCA - 1 COASTWAY BLVD, SUITE 101, WARWICK, RI 02886. SEAN WELCH - 100 AMICA WAY, LINCOLN, RI 02865. CHAD ZIERKE - ONE NATIONWIDE PLAZA, 3-13-103, COLUMBUS, OH 43215. TIM CONSTIEN - 6000 AMERICAN PARKWAY, MADISON, WI 53783.
FORM 990, PART XI, LINE 9:NET PERIODIC PENSION COST -326,937. OTHER PENSION RELATED CHANGES -2,122,657.
FORM 990, PART XII, LINE 2C:THE ORGANIZATION'S AUDIT COMMITTEE, COMPRISED OF FOUR DIRECTORS INDEPENDENT OF MANAGEMENT, ASSISTS THE BOARD IN CARRYING OUT ITS FIDUCIARY RESPONSIBILITIES RELATING TO ACCOUNTING AND REPORTING PRACTICES. THE COMMITTEE REVIEWS, APPRAISES, AND REPORTS TO THE BOARD ON THE FOLLOWING MATTERS: - THE INDEPENDENT AUDITORS RETAINED BY THE COMPANY; - THE QUALITY OF THE ACCOUNTING AND INTERNAL CONTROL SYSTEM; - THE ACCOUNTING PRINCIPLES ADOPTED BY MANAGEMENT AND ACCEPTED BY THE INDEPENDENT AUDITORS; - ANY CHANGES IN ACCOUNTING PRINCIPLES AND THEIR AFFECT UPON THE CORPORATION; AND - ANY SIGNIFICANT DIFFICULTIES ENCOUNTERED OR IMPORTANT DISCOVERIES MADE BY THE INDEPENDENT AUDITORS.