STRATEGY STUDIO / NONPROFIT PEOPLE SEARCH

SERVICE CREDIT UNION: Form 990, tax year 2019

View the entire original 990 at ProPublica ↗

Organization
SERVICE CREDIT UNION (EIN 02-0240752)
Tax period
2019-01-01 to 2019-12-31
Filed
2020-11-12
IRS object ID
202013179349308471
Schema version
2019v5.1
Source
Download XML · Original 990 at ProPublica

Every field in the e-filed return. Faint text is the IRS element name, for citing.

Return header ReturnHeader

FieldValueIRS element (for citing)
Return2020-11-12T16:52:40-06:00ReturnTs
Tax Period End2019-12-31TaxPeriodEndDt

Preparer Firm PreparerFirmGrp

FieldValueIRS element (for citing)
Preparer Firm EIN410746749PreparerFirmEIN

Preparer Firm Name PreparerFirmName

FieldValueIRS element (for citing)
Business Name Line1CLIFTONLARSONALLEN LLPBusinessNameLine1Txt

Preparer US Address PreparerUSAddress

FieldValueIRS element (for citing)
Address Line120 EAST THOMAS ROAD SUITE 2300AddressLine1Txt
CityPHOENIXCityNm
State AbbreviationAZStateAbbreviationCd
ZIP85012ZIPCd
FieldValueIRS element (for citing)
Return Type990ReturnTypeCd
Tax Period Begin2019-01-01TaxPeriodBeginDt

Filer Filer

FieldValueIRS element (for citing)
EIN020240752EIN

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1SERVICE CREDIT UNIONBusinessNameLine1Txt
FieldValueIRS element (for citing)
Business Name ControlSERVBusinessNameControlTxt
Phone6034228300PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line13003 LAFAYETTE ROADAddressLine1Txt
CityPORTSMOUTHCityNm
State AbbreviationNHStateAbbreviationCd
ZIP03801ZIPCd

Business Officer BusinessOfficerGrp

FieldValueIRS element (for citing)
PersonDAVID ARAUJOPersonNm
Person TitlePRESIDENT/CEOPersonTitleTxt
Phone6034228379PhoneNum
Signature2020-11-12SignatureDt
Discuss With Paid PreparerYes (1)DiscussWithPaidPreparerInd

Preparer Person PreparerPersonGrp

FieldValueIRS element (for citing)
Preparer PersonMARY C GREENPreparerPersonNm
PTINP00447183PTIN
Phone6022662248PhoneNum
Preparation2020-11-12PreparationDt

Filing Security Information FilingSecurityInformation

IP Address IPAddress

FieldValueIRS element (for citing)
I Pv4 Address67.137.57.251IPv4AddressTxt
FieldValueIRS element (for citing)
IP2020-11-12IPDt
IP Tm16:39:06IPTm
IP TimezoneMSIPTimezoneCd
Filing License TypePFilingLicenseTypeCd
At Submission Creation Device Id8ECECD2934116A1446D5A984C58DA1E2D1128512AtSubmissionCreationDeviceId
At Submission Filing Device IdC4B0491CFBE2651EC0C519A1515061C5BE45B9DDAtSubmissionFilingDeviceId
FieldValueIRS element (for citing)
Tax2019TaxYr
Build TS2022-01-07 14:23:13ZBuildTS

Form 990 IRS990

FieldValueIRS element (for citing)
Principal OfficerDAVID ARAUJOPrincipalOfficerNm

US Address USAddress

FieldValueIRS element (for citing)
Address Line13003 LAFAYETTE ROADAddressLine1Txt
CityPORTSMOUTHCityNm
State AbbreviationNHStateAbbreviationCd
ZIP03801ZIPCd
FieldValueIRS element (for citing)
Gross Receipts$212,719,326GrossReceiptsAmt
Group Return For Affiliates0GroupReturnForAffiliatesInd
Organization501cYes (X)Organization501cInd
Website AddressWWW.SERVICECU.ORGWebsiteAddressTxt
Type Of Organization CorpYes (X)TypeOfOrganizationCorpInd
Formation1957FormationYr
Legal Domicile StateNHLegalDomicileStateCd
Activity Or MissionCREDIT UNION OPERATED WITHOUT PROFIT FOR MUTUAL PURPOSES.ActivityOrMissionDesc
Voting Members Governing Body7VotingMembersGoverningBodyCnt
Voting Members Independent7VotingMembersIndependentCnt
Total Employee1028TotalEmployeeCnt
Total Volunteers10TotalVolunteersCnt
Total Gross UBI$6,425,007TotalGrossUBIAmt
Net Unrelated Bus Txbl Incm$3,123,661NetUnrelatedBusTxblIncmAmt
PY Contributions Grants$0PYContributionsGrantsAmt
CY Contributions Grants$0CYContributionsGrantsAmt
PY Program Service Revenue$181,497,923PYProgramServiceRevenueAmt
CY Program Service Revenue$199,083,287CYProgramServiceRevenueAmt
PY Investment Income$8,562,822PYInvestmentIncomeAmt
CY Investment Income$13,114,684CYInvestmentIncomeAmt
PY Other Revenue$8,640PYOtherRevenueAmt
CY Other Revenue$8,640CYOtherRevenueAmt
PY Total Revenue$190,069,385PYTotalRevenueAmt
CY Total Revenue$212,206,611CYTotalRevenueAmt
PY Grants And Similar Paid$0PYGrantsAndSimilarPaidAmt
CY Grants And Similar Paid$1,013,862CYGrantsAndSimilarPaidAmt
PY Benefits Paid To Members$25,873,233PYBenefitsPaidToMembersAmt
CY Benefits Paid To Members$37,050,466CYBenefitsPaidToMembersAmt
PY Salaries Comp Emp Bnft Paid$56,284,225PYSalariesCompEmpBnftPaidAmt
CY Salaries Comp Emp Bnft Paid$62,191,686CYSalariesCompEmpBnftPaidAmt
PY Total Prof Fndrsng Expns$0PYTotalProfFndrsngExpnsAmt
CY Total Prof Fndrsng Expns$0CYTotalProfFndrsngExpnsAmt
CY Total Fundraising Expense$0CYTotalFundraisingExpenseAmt
PY Other Expenses$72,183,759PYOtherExpensesAmt
CY Other Expenses$74,093,221CYOtherExpensesAmt
PY Total Expenses$154,341,217PYTotalExpensesAmt
CY Total Expenses$174,349,235CYTotalExpensesAmt
PY Revenues Less Expenses$35,728,168PYRevenuesLessExpensesAmt
CY Revenues Less Expenses$37,857,376CYRevenuesLessExpensesAmt
Total Assets BOY$3,502,730,439TotalAssetsBOYAmt
Total Assets EOY$3,821,189,390TotalAssetsEOYAmt
Total Liabilities BOY$3,088,020,339TotalLiabilitiesBOYAmt
Total Liabilities EOY$3,373,231,836TotalLiabilitiesEOYAmt
Net Assets Or Fund Balances BOY$414,710,100NetAssetsOrFundBalancesBOYAmt
Net Assets Or Fund Balances EOY$447,957,554NetAssetsOrFundBalancesEOYAmt
MissionDOING WHAT IS RIGHT FOR OUR MEMBERS BY IMPROVING FINANCIAL WELL-BEING, SUPPORTING COMMUNITIES WE SERVE AND CREATING VALUE AND ENDURING RELATIONSHIPS.MissionDesc
Significant New Program Srvc0SignificantNewProgramSrvcInd
Significant Change0SignificantChangeInd
DescOUR THREE LARGEST PROGRAMS BY EXPENSES ARE CDS, SHARE ACCOUNTS, AND IRA CDS. THERE ARE NO REVENUE SOURCES ASSOCIATED WITH THE EXPENSES. FOR 2019 EXPENSES WERE $25,230,818, $8,647,792, AND $3,171,857 RESPECTIVELY.Desc
Described In Section501c30DescribedInSection501c3Ind
Schedule B Required0ScheduleBRequiredInd
Political Campaign Acty0PoliticalCampaignActyInd
Subject To Proxy Tax0SubjectToProxyTaxInd
Donor Advised Fund0DonorAdvisedFundInd
Conservation Easements0ConservationEasementsInd
Collections Of Art0CollectionsOfArtInd
Credit Counseling0CreditCounselingInd
Donor Rstr Or Quasi Endowments0DonorRstrOrQuasiEndowmentsInd
Report Land Building EquipmentYes (1)ReportLandBuildingEquipmentInd
Report Investments Other Sec0ReportInvestmentsOtherSecInd
Report Program Related Invst0ReportProgramRelatedInvstInd
Report Other Assets0ReportOtherAssetsInd
Report Other LiabilitiesYes (1)ReportOtherLiabilitiesInd
Include FIN48 Footnote0IncludeFIN48FootnoteInd
Independent Audit Fincl Stmt0IndependentAuditFinclStmtInd
Consolidated Audit Fincl Stmt0ConsolidatedAuditFinclStmtInd
School Operating0SchoolOperatingInd
Foreign OfficeYes (1)ForeignOfficeInd
Foreign Activities0ForeignActivitiesInd
More Than5000 K To Org0MoreThan5000KToOrgInd
More Than5000 K To Individuals0MoreThan5000KToIndividualsInd
Professional Fundraising0ProfessionalFundraisingInd
Fundraising Activities0FundraisingActivitiesInd
Gaming Activities0GamingActivitiesInd
Operate Hospital0OperateHospitalInd
Grants To OrganizationsYes (1)GrantsToOrganizationsInd
Grants To Individuals0GrantsToIndividualsInd
Schedule J RequiredYes (1)ScheduleJRequiredInd
Tax Exempt Bonds0TaxExemptBondsInd
Loan Outstanding0LoanOutstandingInd
Grant To Related Person0GrantToRelatedPersonInd
Business Rln With Org Mem0BusinessRlnWithOrgMemInd
Business Rln With Fam Mem0BusinessRlnWithFamMemInd
Business Rln With35 Ctrl Ent0BusinessRlnWith35CtrlEntInd
Deductible Non Cash Contri0DeductibleNonCashContriInd
Deductible Art Contribution0DeductibleArtContributionInd
Terminate Operations0TerminateOperationsInd
Partial Liquidation0PartialLiquidationInd
Disregarded Entity0DisregardedEntityInd
Related EntityYes (1)RelatedEntityInd
Related Organization Ctrl EntYes (1)RelatedOrganizationCtrlEntInd
Transaction With Control EntYes (1)TransactionWithControlEntInd
Activities Conducted Prtshp0ActivitiesConductedPrtshpInd
Schedule O RequiredYes (1)ScheduleORequiredInd
IRP Document75872IRPDocumentCnt
IRP Document W2 G0IRPDocumentW2GCnt
Employee1028EmployeeCnt
Employment Tax Returns FiledYes (1)EmploymentTaxReturnsFiledInd
Unrelated Bus Incm Over LimitYes (1)UnrelatedBusIncmOverLimitInd
Form990 T FiledYes (1)Form990TFiledInd
Foreign Financial AccountYes (1)ForeignFinancialAccountInd
Foreign CountryGMForeignCountryCd
Prohibited Tax Shelter Trans0ProhibitedTaxShelterTransInd
Taxable Party Notification0TaxablePartyNotificationInd
Nondeductible Contributions0NondeductibleContributionsInd
Indoor Tanning Services0IndoorTanningServicesInd
Subj To Tax Rmnrtn Ex Prcht Pymt0SubjToTaxRmnrtnExPrchtPymtInd
Subject To Excs Tax Net Invst Inc0SubjectToExcsTaxNetInvstIncInd
Info In Schedule O Part VIYes (X)InfoInScheduleOPartVIInd
Governing Body Voting Members7GoverningBodyVotingMembersCnt
Independent Voting Member7IndependentVotingMemberCnt
Family Or Business Rln0FamilyOrBusinessRlnInd
Delegation Of Mgmt Duties0DelegationOfMgmtDutiesInd
Change To Org Documents0ChangeToOrgDocumentsInd
Material Diversion Or Misuse0MaterialDiversionOrMisuseInd
Members Or StockholdersYes (1)MembersOrStockholdersInd
Election Of Board MembersYes (1)ElectionOfBoardMembersInd
Decisions Subject To Approva0DecisionsSubjectToApprovaInd
Minutes Of Governing BodyYes (1)MinutesOfGoverningBodyInd
Minutes Of CommitteesYes (1)MinutesOfCommitteesInd
Officer Mailing Address0OfficerMailingAddressInd
Local ChaptersYes (1)LocalChaptersInd
Policies Reference ChaptersYes (1)PoliciesReferenceChaptersInd
Form990 Provided To Gvrn BodyYes (1)Form990ProvidedToGvrnBodyInd
Conflict Of Interest PolicyYes (1)ConflictOfInterestPolicyInd
Annual Disclosure Covered PrsnYes (1)AnnualDisclosureCoveredPrsnInd
Regular Monitoring Enfrc0RegularMonitoringEnfrcInd
Whistleblower PolicyYes (1)WhistleblowerPolicyInd
Document Retention PolicyYes (1)DocumentRetentionPolicyInd
Compensation Process CEOYes (1)CompensationProcessCEOInd
Compensation Process OtherYes (1)CompensationProcessOtherInd
Investment In Joint Venture0InvestmentInJointVentureInd
Upon RequestYes (X)UponRequestInd

Books In Care Of Detail BooksInCareOfDetail

Business Name BusinessName

FieldValueIRS element (for citing)
Business Name Line1DAVID ARAUJO PRESIDENTBusinessNameLine1Txt
FieldValueIRS element (for citing)
Phone6034228386PhoneNum

US Address USAddress

FieldValueIRS element (for citing)
Address Line13003 LAFAYETTE ROADAddressLine1Txt
CityPORTSMOUTHCityNm
State AbbreviationNHStateAbbreviationCd
ZIP03801ZIPCd

Form990 Part VII Section A Form990PartVIISectionAGrp (19 entries)

TitleTitleTxtAverage Hours Per WeekAverageHoursPerWeekRtOfficerOfficerIndReportable Comp From OrgReportableCompFromOrgAmtReportable Comp From Rltd OrgReportableCompFromRltdOrgAmtOther CompensationOtherCompensationAmtHighest Compensated EmployeeHighestCompensatedEmployeeIndIndividual Trustee Or DirectorIndividualTrusteeOrDirectorInd
DAVID ARAUJO
PRESIDENT/CEO40.00Yes (X)$606,831$0$15,542
FAWN TERWILLIGER
CLO40.00Yes (X)$311,591$0$36,508
DAN CLARKE
COO40.00Yes (X)$271,804$0$40,949
SATISH MEHTA
CIO40.00Yes (X)$279,421$0$29,294
PHILIP VON STREICHER
VP OVERSEAS40.00$257,854$0$34,533Yes (X)
ANDREW MCGEORGE
CFO (LEFT 06/19)40.00Yes (X)$259,601$0$30,458
MICHAEL BERGERON
VP LOGISTICS40.00$206,172$0$31,178Yes (X)
JOANNE NADEAU
VP HUMAN RESOURCES40.00$209,040$0$25,685Yes (X)
MICHAEL PORTER
VP FOREIGN EXCHANGE40.00$195,452$0$35,420Yes (X)
WENDY BESWICK
VP MARKETING40.00$197,029$0$25,555Yes (X)
PATRICK HARRIGAN
CRO40.00Yes (X)$191,518$0$17,687
GEOFFRY GILTON
SVP TECHNOLOGY40.00Yes (X)$45,617$0$3,397
JOANNE WHITING
DIRECTOR2.00Yes (X)$16,714$0$0Yes (X)
SCOTT WENSLEY
TREASURER2.00Yes (X)$15,812$0$0Yes (X)
DR JAMES FISHBEIN
VICE CHAIR2.00Yes (X)$14,900$0$0Yes (X)
DAN EAGAN
DIRECTOR2.00$13,904$0$0Yes (X)
CLIFFORD TAYLOR
DIRECTOR2.00$10,794$0$0Yes (X)
SUE DESJARDINS
DIRECTOR2.00$197$0$0Yes (X)
DAVID HANCHETT LEFT 0919
DIRECTOR2.00$0$0$0Yes (X)
FieldValueIRS element (for citing)
Total Reportable Comp From Org$3,104,251TotalReportableCompFromOrgAmt
Tot Reportable Comp Rltd Org$0TotReportableCompRltdOrgAmt
Total Other Compensation$326,206TotalOtherCompensationAmt
Indiv Rcvd Greater Than100 K56IndivRcvdGreaterThan100KCnt
Former Ofcr Employees Listed0FormerOfcrEmployeesListedInd
Total Comp Greater Than150 KYes (1)TotalCompGreaterThan150KInd
Compensation From Other Srcs0CompensationFromOtherSrcsInd

Contractor Compensation ContractorCompensationGrp (5 entries)

Address Line1ContractorAddress/USAddress/AddressLine1TxtCityContractorAddress/USAddress/CityNmState AbbreviationContractorAddress/USAddress/StateAbbreviationCdZIPContractorAddress/USAddress/ZIPCdServicesServicesDescCompensationCompensationAmt
NCR CORPORATION
14181 COLLECTIONS CENTER DRIVECHICAGOIL60693ATM HARDWARE AND SYSTEMS PROVIDER$6,836,730
BLAZE PARTNERS LLC
106 LAFAYETTE ST SUITE 1BYARMOUTHME04096MARKETING CONSULTANT$1,351,149
FISERV SOLUTIONS
PO BOX 934054ATLANTAGA31193IT SYSTEMS$957,663
AVTEX SOLUTIONS
3500 AMERICAN BLVD WEST SUITE 300BLOOMINGTONMN55431PHONE SYSTEM SUPPORT$410,938
DC CONSULTING SERVICE
55 TEMPLE PLACE SUITE 6BOSTONMA02111IT CONSULTING SERVICE$168,522
FieldValueIRS element (for citing)
Cntrct Rcvd Greater Than100 K16CntrctRcvdGreaterThan100KCnt

Program Service Revenue ProgramServiceRevenueGrp (5 entries)

DescDescBusinessBusinessCdTotal Revenue ColumnTotalRevenueColumnAmtRelated Or Exempt Func IncomeRelatedOrExemptFuncIncomeAmtUnrelated Business RevenueUnrelatedBusinessRevenueAmt
INCOME FROM LOANS522100$120,856,966$120,856,966
FEES AND CHARGES522100$43,473,322$43,473,322
INTERCHANGE INCOME522100$23,732,557$23,732,557
INSURANCE COMMISSIONS522100$9,443,622$9,443,622
NON-MEMBER ATM INCOME522100$1,698,874$1,698,874

Total Oth Program Service Rev TotalOthProgramServiceRevGrp

FieldValueIRS element (for citing)
Total Revenue Column-$122,054TotalRevenueColumnAmt
Related Or Exempt Func Income-$122,054RelatedOrExemptFuncIncomeAmt
FieldValueIRS element (for citing)
Total Program Service Revenue$199,083,287TotalProgramServiceRevenueAmt

Investment Income InvestmentIncomeGrp

FieldValueIRS element (for citing)
Total Revenue Column$13,627,399TotalRevenueColumnAmt
Unrelated Business Revenue$4,717,493UnrelatedBusinessRevenueAmt
Exclusion$8,909,906ExclusionAmt

Gross Rents GrossRentsGrp

FieldValueIRS element (for citing)
Real$8,640RealAmt

Less Rental Expenses LessRentalExpensesGrp

FieldValueIRS element (for citing)
Real$0RealAmt

Rental Income Or Loss RentalIncomeOrLossGrp

FieldValueIRS element (for citing)
Real$8,640RealAmt

Net Rental Income Or Loss NetRentalIncomeOrLossGrp

FieldValueIRS element (for citing)
Total Revenue Column$8,640TotalRevenueColumnAmt
Unrelated Business Revenue$8,640UnrelatedBusinessRevenueAmt

Less Cost Oth Basis Sales Expnss LessCostOthBasisSalesExpnssGrp

FieldValueIRS element (for citing)
Other$512,715OtherAmt

Gain Or Loss GainOrLossGrp

FieldValueIRS element (for citing)
Other-$512,715OtherAmt

Net Gain Or Loss Investments NetGainOrLossInvestmentsGrp

FieldValueIRS element (for citing)
Total Revenue Column-$512,715TotalRevenueColumnAmt
Exclusion-$512,715ExclusionAmt

Total Revenue TotalRevenueGrp

FieldValueIRS element (for citing)
Total Revenue Column$212,206,611TotalRevenueColumnAmt
Related Or Exempt Func Income$197,384,413RelatedOrExemptFuncIncomeAmt
Unrelated Business Revenue$6,425,007UnrelatedBusinessRevenueAmt
Exclusion$8,397,191ExclusionAmt

Grants To Domestic Orgs GrantsToDomesticOrgsGrp

FieldValueIRS element (for citing)
Total$1,013,862TotalAmt

Benefits To Members BenefitsToMembersGrp

FieldValueIRS element (for citing)
Total$37,050,466TotalAmt

Comp Current Ofcr Directors CompCurrentOfcrDirectorsGrp

FieldValueIRS element (for citing)
Total$2,212,541TotalAmt

Other Salaries And Wages OtherSalariesAndWagesGrp

FieldValueIRS element (for citing)
Total$44,225,980TotalAmt

Pension Plan Contributions PensionPlanContributionsGrp

FieldValueIRS element (for citing)
Total$4,741,850TotalAmt

Other Employee Benefits OtherEmployeeBenefitsGrp

FieldValueIRS element (for citing)
Total$7,729,934TotalAmt

Payroll Taxes PayrollTaxesGrp

FieldValueIRS element (for citing)
Total$3,281,381TotalAmt

Fees For Services Legal FeesForServicesLegalGrp

FieldValueIRS element (for citing)
Total$480,028TotalAmt

Fees For Services Accounting FeesForServicesAccountingGrp

FieldValueIRS element (for citing)
Total$131,740TotalAmt

Fees For Services Other FeesForServicesOtherGrp

FieldValueIRS element (for citing)
Total$4,252,702TotalAmt

Advertising AdvertisingGrp

FieldValueIRS element (for citing)
Total$3,145,537TotalAmt

Office Expenses OfficeExpensesGrp

FieldValueIRS element (for citing)
Total$7,761,916TotalAmt

Information Technology InformationTechnologyGrp

FieldValueIRS element (for citing)
Total$10,938,265TotalAmt

Occupancy OccupancyGrp

FieldValueIRS element (for citing)
Total$4,571,069TotalAmt

Travel TravelGrp

FieldValueIRS element (for citing)
Total$785,951TotalAmt

Conferences Meetings ConferencesMeetingsGrp

FieldValueIRS element (for citing)
Total$17,648TotalAmt

Interest InterestGrp

FieldValueIRS element (for citing)
Total$4,452,681TotalAmt

Depreciation Depletion DepreciationDepletionGrp

FieldValueIRS element (for citing)
Total$6,156,010TotalAmt

Insurance InsuranceGrp

FieldValueIRS element (for citing)
Total$546,497TotalAmt

Other Expenses OtherExpensesGrp (3 entries)

DescDescTotalTotalAmt
BANK & CREDIT CARD FEES$25,650,740
ATM EXPENSES$1,601,483
UBIT TAX$734,676

All Other Expenses AllOtherExpensesGrp

FieldValueIRS element (for citing)
Total$2,866,278TotalAmt

Total Functional Expenses TotalFunctionalExpensesGrp

FieldValueIRS element (for citing)
Total$174,349,235TotalAmt

Cash Non Interest Bearing CashNonInterestBearingGrp

FieldValueIRS element (for citing)
BOY$27,384,218BOYAmt
EOY$27,736,864EOYAmt

Savings And Temp Cash Invst SavingsAndTempCashInvstGrp

FieldValueIRS element (for citing)
BOY$232,108,184BOYAmt
EOY$290,443,231EOYAmt

Accounts Receivable AccountsReceivableGrp

FieldValueIRS element (for citing)
BOY$33,074,822BOYAmt
EOY$47,081,477EOYAmt

Oth Notes Loans Receivable Net OthNotesLoansReceivableNetGrp

FieldValueIRS element (for citing)
BOY$2,985,173,131BOYAmt
EOY$3,161,472,570EOYAmt

Prepaid Expenses Defrd Charges PrepaidExpensesDefrdChargesGrp

FieldValueIRS element (for citing)
BOY$4,647,484BOYAmt
EOY$5,075,886EOYAmt
FieldValueIRS element (for citing)
Land Bldg Equip Cost Or Other Bss$129,973,774LandBldgEquipCostOrOtherBssAmt
Land Bldg Equip Accum Deprec$48,687,520LandBldgEquipAccumDeprecAmt

Land Bldg Equip Basis Net LandBldgEquipBasisNetGrp

FieldValueIRS element (for citing)
BOY$81,913,107BOYAmt
EOY$81,286,254EOYAmt

Investments Other Securities InvestmentsOtherSecuritiesGrp

FieldValueIRS element (for citing)
BOY$92,095,789BOYAmt
EOY$162,344,906EOYAmt

Intangible Assets IntangibleAssetsGrp

FieldValueIRS element (for citing)
BOY$218,656BOYAmt
EOY$154,660EOYAmt

Other Assets Total OtherAssetsTotalGrp

FieldValueIRS element (for citing)
BOY$46,115,048BOYAmt
EOY$45,593,542EOYAmt

Total Assets TotalAssetsGrp

FieldValueIRS element (for citing)
BOY$3,502,730,439BOYAmt
EOY$3,821,189,390EOYAmt

Accounts Payable Accr Expnss AccountsPayableAccrExpnssGrp

FieldValueIRS element (for citing)
BOY$37,967,247BOYAmt
EOY$43,151,861EOYAmt

Mortg Notes Pybl Scrd Invst Prop MortgNotesPyblScrdInvstPropGrp

FieldValueIRS element (for citing)
BOY$203,383,883BOYAmt
EOY$195,371,483EOYAmt

Other Liabilities OtherLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$2,846,669,209BOYAmt
EOY$3,134,708,492EOYAmt

Total Liabilities TotalLiabilitiesGrp

FieldValueIRS element (for citing)
BOY$3,088,020,339BOYAmt
EOY$3,373,231,836EOYAmt
FieldValueIRS element (for citing)
Org Does Not Follow FASB117Yes (X)OrgDoesNotFollowFASB117Ind

Cap Stk Tr Prin Current Funds CapStkTrPrinCurrentFundsGrp

FieldValueIRS element (for citing)
BOY$0BOYAmt
EOY$0EOYAmt

Pd In Cap Srpls Land Bldg Eqp Fund PdInCapSrplsLandBldgEqpFundGrp

FieldValueIRS element (for citing)
BOY$0BOYAmt
EOY$0EOYAmt

Rtn Earn Endowment Incm Oth Fnds RtnEarnEndowmentIncmOthFndsGrp

FieldValueIRS element (for citing)
BOY$414,710,100BOYAmt
EOY$447,957,554EOYAmt

Total Net Assets Fund Balance TotalNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$414,710,100BOYAmt
EOY$447,957,554EOYAmt

Tot Liab Net Assets Fund Balance TotLiabNetAssetsFundBalanceGrp

FieldValueIRS element (for citing)
BOY$3,502,730,439BOYAmt
EOY$3,821,189,390EOYAmt
FieldValueIRS element (for citing)
Info In Schedule O Part XIYes (X)InfoInScheduleOPartXIInd
Reconcilation Revenue Expnss$37,857,376ReconcilationRevenueExpnssAmt
Net Unrlzd Gains Losses Invst$1,594,406NetUnrlzdGainsLossesInvstAmt
Other Changes In Net Assets-$6,204,328OtherChangesInNetAssetsAmt
Method Of Accounting AccrualYes (X)MethodOfAccountingAccrualInd
Accountant Compile Or Review0AccountantCompileOrReviewInd
FS Audited0FSAuditedInd
Federal Grant Audit Required0FederalGrantAuditRequiredInd

Schedule D IRS990ScheduleD

Land LandGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$17,027,607OtherCostOrOtherBasisAmt
Book Value$17,027,607BookValueAmt

Buildings BuildingsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$68,443,955OtherCostOrOtherBasisAmt
Depreciation$18,100,410DepreciationAmt
Book Value$50,343,545BookValueAmt

Leasehold Improvements LeaseholdImprovementsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$9,077,252OtherCostOrOtherBasisAmt
Depreciation$6,557,414DepreciationAmt
Book Value$2,519,838BookValueAmt

Equipment EquipmentGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$31,995,394OtherCostOrOtherBasisAmt
Depreciation$24,029,696DepreciationAmt
Book Value$7,965,698BookValueAmt

Other Land Buildings OtherLandBuildingsGrp

FieldValueIRS element (for citing)
Other Cost Or Other Basis$3,429,566OtherCostOrOtherBasisAmt
Book Value$3,429,566BookValueAmt
FieldValueIRS element (for citing)
Total Book Value Land Buildings$81,286,254TotalBookValueLandBuildingsAmt

Other Liabilities Org OtherLiabilitiesOrgGrp

FieldValueIRS element (for citing)
DescMEMBERS' SHARE AND SAVINGS ACCOUNTDesc
Amt$3,134,708,492Amt
FieldValueIRS element (for citing)
Total Liability$3,134,708,492TotalLiabilityAmt

Schedule I IRS990ScheduleI

FieldValueIRS element (for citing)
Grant Records MaintainedYes (1)GrantRecordsMaintainedInd

Recipient Table RecipientTable (13 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdRecipient EINRecipientEINIRC SectionIRCSectionDescCash GrantCashGrantAmtPurpose Of GrantPurposeOfGrantTxtAddress Line2USAddress/AddressLine2Txt
WORLDWIDE FOUNDATION OF CREDIT UNIONS
5710 MINERAL POINT ROADMADISONWI53705396093210501(C)(3)$10,000UNRESTRICTED
FILENE RESEARCH INSTITUTE
1010 E WASHINGTON AVE SUITE 306MADISONWI53703391645910501(C)(3)$10,000UNRESTRICTED
UNH FOUNDATION
ELLIOT ALUMNI CENTER 9 EDGEWOODDURHAMNH03824020437506501(C)(3)$100,000UNH STADIUM PROJECT PLEDGEROAD
EASTER SEALS NEW HAMPSHIRE INC
555 AUBURN STREETMANCHESTERNH03103020272825501(C)(3)$100,000NH VETERANS COUNT CAMPAIGN SPONSORSHIP
NEW HAMPSHIRE VETERANS CEMETERY ASSOCIATION INC
PO BOX 626CONCORDNH03302020519618501(C)(3)$30,000DONATION FOR THE HERITAGE LEARNING CENTER
HAMPTON AREA CHAMBER OF COMMERCE
47 WINNACUNNET ROADHAMPTONNH03842020144343501(C)(6)$20,0002019 SEAFOOD FESTIVAL SPONSORSHIP
NH FOOD BANK
62 WEST BROOK STREETMANCHESTERNH03101020222163501(C)(3)$20,000UNRESTRICTED
UNH CAMPUS RECREATION
UNIVERSITY SYSTEM OF NH UNH CAMPUSDURHAMNH03824026000937N/A$15,0002019/2020 CAMPUS RECREATION SPONSORSHIPRECREATION 128 MAIN ST
AMERICAN INDEPENDENCE MUSEUM
ONE GOVERNORS LANEEXETERNH03833223114603501(C)(3)$10,0002019 BUSINESS PARTNERSHIP
NEW HAMPSHIRE MILITARY ASSISTANCE FOUNDATION
PO BOX 22271PORTSMOUTHNH03802452714490501(C)(3)$10,000SEACOAST SALUTES 2019
THE MASSACHUSETTS GENERAL HOSPITAL
125 NASHUA STREET SUITE 540BOSTONMA02114041564655501(C)(3)$10,000MISSION GRATITUDE - HOME BASE VETERANS DAY DINNER
ANDROSCOGGIN VALLEY CHAMBER OF COMMERCE
961 MAIN STREETBERLINNH03570020337909501(C)(6)$7,5002019 HERITAGE PK & RIVERFIRE TITLE SPONSORSHIP
THE SHANTY LLC
115 MIRONA ROADPORTSMOUTHNH03801462783927N/A$5,611SEACOAST VETERANS CONFERENCE MEALS AND PAPER SUPPLIES
FieldValueIRS element (for citing)
Total501c3 Org9Total501c3OrgCnt
Total Other Org4TotalOtherOrgCnt

Supplemental Information Detail SupplementalInformationDetail

FieldValueIRS element (for citing)
Form And Line ReferencePART I, LINE 2:FormAndLineReferenceDesc
ExplanationTHE CREDIT UNION REVIEWS THE ORGANIZATION'S PUBLISHED FINANCIAL STATEMENTS.ExplanationTxt

Schedule J IRS990ScheduleJ

FieldValueIRS element (for citing)
First Class Or Charter TravelYes (X)FirstClassOrCharterTravelInd
Travel For CompanionsYes (X)TravelForCompanionsInd
Idemnification Gross Up PmtsYes (X)IdemnificationGrossUpPmtsInd
Written Policy Ref T And E ExpnssYes (1)WrittenPolicyRefTAndEExpnssInd
Substantiation RequiredYes (1)SubstantiationRequiredInd
Compensation CommitteeYes (X)CompensationCommitteeInd
Independent ConsultantYes (X)IndependentConsultantInd
Form990 Of Other OrganizationsYes (X)Form990OfOtherOrganizationsInd
Compensation SurveyYes (X)CompensationSurveyInd
Board Or Committee ApprovalYes (X)BoardOrCommitteeApprovalInd
Severance Payment0SeverancePaymentInd
Supplemental Nonqual Rtr PlanYes (1)SupplementalNonqualRtrPlanInd
Equity Based Comp Arrngm0EquityBasedCompArrngmInd

Rltd Org Officer Trst Key Empl RltdOrgOfficerTrstKeyEmplGrp (11 entries)

TitleTitleTxtBase Compensation Filing OrgBaseCompensationFilingOrgAmtCompensation Based On Rltd OrgsCompensationBasedOnRltdOrgsAmtBonus Filing OrganizationBonusFilingOrganizationAmountBonus Related OrganizationsBonusRelatedOrganizationsAmtOther Compensation Filing OrgOtherCompensationFilingOrgAmtOther Compensation Rltd OrgsOtherCompensationRltdOrgsAmtDeferred Compensation Flng OrgDeferredCompensationFlngOrgAmtDeferred Comp Rltd OrgsDeferredCompRltdOrgsAmtNontaxable Benefits Filing OrgNontaxableBenefitsFilingOrgAmtNontaxable Benefits Rltd OrgsNontaxableBenefitsRltdOrgsAmtTotal Compensation Filing OrgTotalCompensationFilingOrgAmtTotal Compensation Rltd OrgsTotalCompensationRltdOrgsAmtComp Report Prior990 Filing OrgCompReportPrior990FilingOrgAmtComp Report Prior990 Rltd OrgsCompReportPrior990RltdOrgsAmt
DAVID ARAUJO
PRESIDENT/CEO$547,073$0$50,000$0$9,758$0$0$0$15,542$0$622,373$0$0$0
FAWN TERWILLIGER
CLO$289,309$0$19,510$0$2,772$0$22,000$0$14,508$0$348,099$0$0$0
DAN CLARKE
COO$243,334$0$17,079$0$11,391$0$21,569$0$19,380$0$312,753$0$0$0
SATISH MEHTA
CIO$256,515$0$17,572$0$5,334$0$22,000$0$7,294$0$308,715$0$0$0
PHILIP VON STREICHER
VP OVERSEAS$229,038$0$16,443$0$12,373$0$20,025$0$14,508$0$292,387$0$0$0
ANDREW MCGEORGE
CFO (LEFT 06/19)$228,208$0$31,078$0$315$0$21,173$0$9,285$0$290,059$0$0$0
MICHAEL BERGERON
VP LOGISTICS$190,548$0$13,009$0$2,615$0$16,670$0$14,508$0$237,350$0$0$0
JOANNE NADEAU
VP HUMAN RESOURCES$160,923$0$46,411$0$1,706$0$16,828$0$8,857$0$234,725$0$0$0
MICHAEL PORTER
VP FOREIGN EXCHANGE$182,639$0$11,944$0$869$0$15,899$0$19,521$0$230,872$0$0$0
WENDY BESWICK
VP MARKETING$183,518$0$12,618$0$893$0$15,950$0$9,605$0$222,584$0$0$0
PATRICK HARRIGAN
CRO$173,557$0$17,336$0$625$0$10,778$0$6,909$0$209,205$0$0$0

Supplemental Information Detail SupplementalInformationDetail (2 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
PART I, LINE 1AFIRST-CLASS TRAVEL, TRAVEL FOR COMPANIONS, AND TAX INDEMNIFICATION PAYMENTS ARE PROVIDED TO BOARD MEMBERS, WHO RECEIVE A 1099 FOR THE AMOUNT OF BENEFITS RECEIVED.
PART I, LINE 4BTHERE WERE NO CONTRIBUTIONS OR DISTRIBUTIONS FROM THE SERP DURING 2019.

Schedule O IRS990ScheduleO

Supplemental Information Detail SupplementalInformationDetail (8 entries)

Form And Line ReferenceFormAndLineReferenceDescExplanationExplanationTxt
FORM 990, PART VI, SECTION A, LINE 1THE BOARD MAY APPOINT AN EXECUTIVE COMMITTEE OF NOT FEWER THAN THREE DIRECTORS TO SERVE AT ITS PLEASURE, TO ACT FOR IT WITH RESPECT TO SPECIFICALLY DELEGATED FUNCTIONS AUTHORIZED BY RSA 383-A AND 383-E AND APPLICABLE LAW AND REGULATIONS. THE BOARD MAY ALSO AUTHORIZE SUCH EXECUTIVE COMMITTEE OR A MEMBERSHIP OFFICER APPOINTED BY THE BOARD FROM THE MEMBERSHIP OTHER THAN A BOARD MEMBER PAID AS AN OFFICER, THE FINANCIAL OFFICER, ANY ASSISTANT TO THE PAID OFFICER OF THE BOARD OR TO THE FINANCIAL OFFICER OR ANY LOAN OFFICER, TO SERVE AT ITS PLEASURE TO APPROVE APPLICATIONS FOR MEMBERSHIP UNDER SUCH CONDITIONS AS THE BOARD AND THESE BYLAWS MAY PRESCRIBE. NO EXECUTIVE COMMITTEE MEMBER OR MEMBERSHIP OFFICER MAY BE COMPENSATED AS SUCH.
FORM 990, PART VI, SECTION A, LINE 6SERVICE CREDIT UNION MEMBERSHIP IS OPEN TO THOSE LIVING OR WORKING IN THE STATE OF NEW HAMPSHIRE OR THE FALMOUTH, MA AREA (DEFINED AS FALMOUTH, BOURNE, MASHPEE AND SANDWICH, MA) AND THEIR FAMILIES. ALSO ELIGIBLE ARE ACTIVE DUTY MILITARY, VETERANS AND THEIR FAMILIES, AND THOSE WHO ARE WORKING (OR WORKED) FOR THE DEPARTMENT OF DEFENSE, AS WELL AS THEIR FAMILIES.
FORM 990, PART VI, SECTION A, LINE 7AANNUALLY, SERVICE CREDIT UNION HOLDS A SHAREHOLDER MEETING. AT THIS MEETING, THE MEMBERS HAVE THE ABILITY TO VOTE ON THE BOARD OF DIRECTORS.
FORM 990, PART VI, SECTION B, LINE 11BTHE FORM 990 IS PREPARED BY THE ORGANIZATION'S PUBLIC ACCOUNTING FIRM BASED ON INFORMATION PROVIDED BY MANAGEMENT. ONCE THE DRAFT IS AVAILABLE, IT IS REVIEWED BY MANAGEMENT AND ANY CHANGES INCORPORATED INTO THE FILING. ONCE THIS DETAILED REVIEW IS COMPLETE, THE DRAFT OF THE FORM 990 IS PRESENTED TO THE BOARD OF DIRECTORS FOR THEIR REVIEW AND COMMENTS PRIOR TO FILING WITH THE IRS.
FORM 990, PART VI, SECTION B, LINE 12THE POLICY REQUIRES SELF DISCLOSURE TO THE BOARD OF DIRECTORS ANNUALLY ANY INVOLVEMENT WITH ORGANIZATIONS WHICH DO BUSINESS WITH THE CREDIT UNION. THIS IS ALSO SUBJECT TO INTERNAL AUDIT.
FORM 990, PART VI, SECTION B, LINE 15THE CEO'S COMPENSATION IS REVIEWED BY A COMPENSATION COMMITTEE THAT INCLUDES THREE BOARD MEMBERS. THE COMMITTEE GATHERS DATA FROM A 3RD PARTY COMPENSATION STUDY, WHICH GATHERS DATA FROM OUTSIDES SOURCES FROM OTHER FINANCIAL INSTITUTIONS. THE COMMITTEE REVIEWS THIS INFORMATION AND THEN DETERMINES COMPENSATION BASED ON THIS INFORMATION AND PERFORMANCE AND THEN GIVES THE COMPENSATION RECOMMENDATION TO THE FULL BOARD FOR APPROVAL. THIS IS DOCUMENTED IN THE COMMITTEE MINUTES. FOR ALL OTHER OFFICERS AND KEY EMPLOYEES, THE CREDIT UNION USES A THIRD PARTY COMPENSATION STUDY IN WHICH THE HUMAN RESOURCES DEPARTMENT USES TO HELP DETERMINE COMPENSATION. COMPENSATION IS ALSO BASED ON METRICS FOR THAT JOB DESCRIPTION AND PERFORMANCE. HUMAN RESOURCES GIVES A RECOMMENDATION TO THE CEO WHO MAKES THE COMPENSATION DETERMINATION. THIS DETERMINATION IS DOCUMENTED IN THE EMPLOYEE'S PERSONNEL FILES.
FORM 990, PART VI, SECTION C, LINE 19SERVICE CREDIT UNION'S FINANCIALS ARE PROVIDED MONTHLY FOR ALL MEMBERS BY BEING POSTED IN EACH BRANCH LOCATION. OUR ANNUAL REPORT IS DISTRIBUTED TO ALL ATTENDEES AT THE ANNUAL MEETING, PROVIDED IN EACH BRANCH LOCATION, AND IS ALSO POSTED ON OUR WEBSITE. MEMBERS HAVE THE RIGHT TO REQUEST AND RECEIVE PERTINENT DOCUMENTATION AS DEMANDED. SERVICE CREDIT UNION IS A MEMBER-OWNED COOPERATIVE AND AS SUCH PERTINENT BUSINESS DOCUMENTATION IS ALWAYS PROVIDED AS REQUESTED BY MEMBERS.
FORM 990, PART XI, LINE 9:CHANGE IN VALUE OF SERP 206,528. EURO CURRENCY CHANGE -160,673. CHANGE IN PENSION AND POSTRETIREMENT HEALTH PLAN -6,434,566. OTHER COMPREHENSIVE GAIN 184,383.

Schedule R IRS990ScheduleR

Id Related Org Txbl Corp Tr IdRelatedOrgTxblCorpTrGrp (4 entries)

Address Line1USAddress/AddressLine1TxtCityUSAddress/CityNmState AbbreviationUSAddress/StateAbbreviationCdZIPUSAddress/ZIPCdEINEINPrimary ActivitiesPrimaryActivitiesTxtLegal Domicile StateLegalDomicileStateCdBusiness Name Line1DirectControllingEntityName/BusinessNameLine1TxtEntity TypeEntityTypeTxtShare Of Total IncomeShareOfTotalIncomeAmtShare Of EOY AssetsShareOfEOYAssetsAmtOwnershipOwnershipPctControlled OrganizationControlledOrganizationInd
SERVICE FINANCIAL ADVISORS LLC
3003 LAFAYETTE ROADPORTSMOUTHNH03801472509975FINANCIAL SERVICESNHSERVICE CREDIT UNIONC-$122,054$757,1261.00000Yes (1)
SERVICE INSURE LLC
3003 LAFAYETTE ROADPORTSMOUTHNH03801472517034INSURANCENHSERVICE FINANCIAL ADVISORS LLCC$6,650$170,8901.00000Yes (1)
SERVICE CAPTIAL LLC
3003 LAFAYETTE ROADPORTSMOUTHNH03801472551723LENDINGNHSERVICE FINANCIAL ADVISORS LLCC-$125,849$119,503,6081.00000Yes (1)
SERVICE EXCHANGE LLC
3003 LAFAYETTE ROADPORTSMOUTHNH03801472529134INTERNATIONAL BILL PAYNHSERVICE FINANCIAL ADVISORS LLCC$1,7401.00000Yes (1)
FieldValueIRS element (for citing)
Receipt Of Int Annts Rnts RyltsYes (1)ReceiptOfIntAnntsRntsRyltsInd
Gift Grnt Or Cap Contri To Oth Org0GiftGrntOrCapContriToOthOrgInd
Gift Grnt Cap Contri From Oth Org0GiftGrntCapContriFromOthOrgInd
Loans Or Guarantees To Other OrgYes (1)LoansOrGuaranteesToOtherOrgInd
Loans Or Guarantees From Oth Org0LoansOrGuaranteesFromOthOrgInd
Div Related Organization0DivRelatedOrganizationInd
Asset Sale To Other Org0AssetSaleToOtherOrgInd
Asset Purchase From Other Org0AssetPurchaseFromOtherOrgInd
Asset Exchange0AssetExchangeInd
Rental Of Facilities To Oth OrgYes (1)RentalOfFacilitiesToOthOrgInd
Rental Of Fclts From Oth Org0RentalOfFcltsFromOthOrgInd
Perform Of Services For Oth Org0PerformOfServicesForOthOrgInd
Perform Of Services By Other Org0PerformOfServicesByOtherOrgInd
Sharing Of FacilitiesYes (1)SharingOfFacilitiesInd
Paid Employees SharingYes (1)PaidEmployeesSharingInd
Reimbursement Paid To Other Org0ReimbursementPaidToOtherOrgInd
Reimbursement Paid By Other Org0ReimbursementPaidByOtherOrgInd
Transfer To Other Org0TransferToOtherOrgInd
Transfer From Other Org0TransferFromOtherOrgInd

Transactions Related Org TransactionsRelatedOrgGrp (4 entries)

Transaction TypeTransactionTypeTxtInvolvedInvolvedAmtMethod Of Amount DeterminationMethodOfAmountDeterminationTxt
SERVICE FINANCIAL ADVISORS
A$8,640RENTAL INCOME
SERVICE CAPITAL LLC
O$26,925SALARY REIMBURSEMENTS
SERVICE CAPITAL LLC
A$4,717,493INTEREST INCOME
SERVICE CAPITAL LLC
D$109,401,913LOAN PAYABLE